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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107539 Views

26 replies

3 likes

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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217524 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571775 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470954 Views

577 replies

40 likes

Account
Free
  • 470954 Views
  • 577 replies
  • 40 likes

Music stutters/"skips" when screen is off [NVIDIA Shield Tablet]

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening. But anyway, Whenever the screen is off the music stutters and freezes, it sounds exactly like a skipping c...

Newbie

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening.    But anyway,  Whenever the screen i...

468 Views

0 replies

0 likes

  • 468 Views
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Downloaded music disappears

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all over again only for the vast majority of my library...

Casual Listener

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all ...

267 Views

0 replies

0 likes

  • 267 Views
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Sound not released

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only app this happens with. I noticed it yesterday, but I...

Newbie

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only a...

362 Views

0 replies

0 likes

  • 362 Views
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Broken Notifications

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matters.

Casual Listener

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matte...

muratcanterzi

Casual Listener

658 Views

2 replies

0 likes

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Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

Casual Listener

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...

magnusholmqvist

Spotify

2131 Views

3 replies

1 likes

available devices
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  • 3 replies
  • 1 likes

[RESTART problem] Android 6.0 on Blu device

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using Android 6.0. Even i tried a factory reset with same...

Newbie

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using ...

562 Views

0 replies

0 likes

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Problemas de reproducción samsung s7 edge

Por favor solución para las constantes pausas y detención en el programa. Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis playlist en el celular pensando que era por la ram pero nad...

Newbie

Por favor solución para las constantes pausas y detención en el programa.  Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis pl...

343 Views

0 replies

0 likes

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No (working) option to play all songs saved offline

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7. What I have tried is turning off "Show unplayable songs" in the options, then going to Your Library->Songs->Shuffle Pl...

Newbie

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7.   What I have tried is turning off "Show unplayable songs" i...

325 Views

0 replies

0 likes

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Download using cellular off, updates playlists anyway.

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan. Help!

Newbie

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan.    Help!

366 Views

0 replies

0 likes

  • 366 Views
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Other people's playlists playing on my phone

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it gives me the option to stop and 'Listen on this phone'....

Casual Listener

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it give...

Joe

Community Legend

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

How to extract local music from my phone

Hello everybody,Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone.Now, I want to extract this mp3 to get them back again. Is it possible ? I don't w...

Visitor

Hello everybody, Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone. Now, I want to extract this...

user-removed

Not applicable

531 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution When I move Spotify to SD card, it has repetitively login problems

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Newbie

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Joe

Community Legend

1112 Views

4 replies

0 likes

  • 1112 Views
  • 4 replies
  • 0 likes

Delete offline songs

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. When I go check the memory card it dosen't show that...

Newbie

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. W...

506 Views

0 replies

0 likes

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Solved!! Songs added

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Newbie

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Joe

Community Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Cant play downloaded songs

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i download with mobile data. Even though green darn arr...

Newbie

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i do...

411 Views

0 replies

0 likes

  • 411 Views
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Songs won't download on my samsung s8+

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after uninstalling the app it's self. Help me! P.s. yes I...

Visitor

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after ...

user-removed

Not applicable

1153 Views

2 replies

1 likes

  • 1153 Views
  • 2 replies
  • 1 likes

Solved!! Problem when shake my cell

Hello: I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly. Spotify version: 1.4.0.6.31 Android Version: 4.4.2 Cesar.

Newbie

Hello:   I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly.   Spotif...

babiecake799

Newbie

25090 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Random pauses

Hi there!I'm having some trouble with my music as it randomly pauses and goes back to the start of the song (still not playing). I'm not touching anything and just let it lay there.I have the Elephone S8. Thanks!Alex

Casual Listener

Hi there! I'm having some trouble with my music as it randomly pauses and goes back to the start of the song (still not playing). I'm not touching anything and just let it lay there. I have the Ele...

Arroganto

Casual Listener

6505 Views

3 replies

0 likes

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  • 3 replies
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Downloading albums/playlists on just one device ?

I'm currently using my Spotify Premium account on my Android phone and Android tablet. The problem is, whenever I try to download an album or a playlist on my tablet only, it automatically downloads it on my phone. Is there an option to download some...

Newbie

I'm currently using my Spotify Premium account on my Android phone and Android tablet. The problem is, whenever I try to download an album or a playlist on my tablet only, it automatically downloads ...

Joe

Community Legend

4366 Views

3 replies

0 likes

  • 4366 Views
  • 3 replies
  • 0 likes

Free spotify with purchase of new phone

Hello, i started a premium account about a year ago and have built up quite a collection of music. My phone just died a month and a half ago and i had to purchase another one. My new phone contract came with 6 months free spotify, but for some reason...

Newbie

Hello, i started a premium account about a year ago and have built up quite a collection of music. My phone just died a month and a half ago and i had to purchase another one. My new phone contract c...

Joe

Community Legend

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes