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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854871 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854871 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20514 Views
  • 3 replies
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  • 20514 Views
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Wäre deinstallieren

Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke

  • Newbie
  • Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke 🙂
  • gryffyn
  • Roadie
  • 3032 Views
  • 2 replies
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  • 3032 Views
  • 2 replies
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Move to SD impossible on a small screen

I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-button. Is there any other way to do so or can you ...

  • Newbie
  • I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-...
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  • 105 Views
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Se corta a reproducir videos de facebook

Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente.Tengo un a3 sams.Gracias

  • Newbie
  • Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente. Tengo un a3 sams. Gracias
  • 1863 Views
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  • 1863 Views
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Solved!! New Phone, No Songs

I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?

  • Visitor
  • I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?
  • Maxim
  • Spotify Star
  • 450 Views
  • 1 replies
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  • 450 Views
  • 1 replies
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Genius not working

I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu.Edit: After a lot of reinstalling the app, it worked but when I reboot the...

  • Newbie
  • I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu. Edit: After a lot of ...
  • 768 Views
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  • 768 Views
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Superuser Contribution Albums skip a song

Hi,Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user.Help please

  • Casual Listener
  • Hi, Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user. Hel...
  • Ngendo64
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Release Radar

Hasn't updated for over a week. New tunes came out last Tuesday and Friday, and today Tuesday, by artists I follow or are similar. Why?

  • Casual Listener
  • Hasn't updated for over a week. New tunes came out last Tuesday and Friday, and today Tuesday, by artists I follow or are similar. Why?
  • Wideblue
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • 174 Views
  • 2 replies
  • 0 likes

my premium stopped working

I uograded to spotify premium last saturday and yesterday it suddenly stopped. I got the 3months premium for Php129.00. My accounts states that my spotify premium until september. But it isnt working on any of my device. Please help!

  • Newbie
  • I uograded to spotify premium last saturday and yesterday it suddenly stopped. I got the 3months premium for Php129.00. My accounts states that my spotify premium until september. But it isnt working...
  • Storm42759
  • Casual Listener
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
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Spotify Location Problem

I have a spotify account which is setup as a netherlands account as the company who pays for it the credit card is from that country. I currently work on a yacht and our IP address through satelite internet is set to american or I can switch it to UK...

  • Visitor
  • I have a spotify account which is setup as a netherlands account as the company who pays for it the credit card is from that country.   I currently work on a yacht and our IP address through s...
  • MYEclipse
  • Newbie
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
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Solved!! Spotify deleted my playlists

Hi,My spotify account was glitching and not letting me login. I had to reinstall the app and all my playlists have disappeared. I have tried to recover them but they are saying i have't deleted any, which I hadn't. Does anyone have any idea where I c...

  • Casual Listener
  • Hi, My spotify account was glitching and not letting me login. I had to reinstall the app and all my playlists have disappeared. I have tried to recover them but they are saying i have't deleted any...
  • itu_
  • Community Legend
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
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Solved!! Spotify connect works periodically

Hi community!I'am facing the following problem: Spotify connect didn't work with my Yamaha 575 receiver. After network update of receiver connect worked fine for two days. Even auto power on of receiver worked fine starting a connect at my Smartphone...

  • Regular
  • Hi community! I'am facing the following problem: Spotify connect didn't work with my Yamaha 575 receiver. After network update of receiver connect worked fine for two days. Even auto power on of r...
  • ravenseldon
  • Regular
  • 2832 Views
  • 17 replies
  • 1 likes
  • Connect Yamaha 575
  • 2832 Views
  • 17 replies
  • 1 likes

Can't delete com.spotify.music

Spotify refuses to download songs to my 64gb SD card. So I did all these steps: - Deleted cache through Spotify options - Uninstalled Spotify - Looked in file viewer to find the files "\android\data\com.spotify.music" and "com.spotify.mobile.android....

  • Newbie
  • Spotify refuses to download songs to my 64gb SD card. So I did all these steps:  - Deleted cache through Spotify options  - Uninstalled Spotify  - Looked in file viewer to find t...
  • Joe
  • Community Legend
  • 13065 Views
  • 4 replies
  • 4 likes
  • 13065 Views
  • 4 replies
  • 4 likes

Solved!! Can you fix the darn repeat of a playlist?

This feature is still missing. I am pretty sure the desktop version does not have either, even if it worked in the past. How hard can it be?

  • Regular
  • This feature is still missing. I am pretty sure the desktop version does not have either, even if it worked in the past. How hard can it be?
  • Joe
  • Community Legend
  • 5733 Views
  • 5 replies
  • 0 likes
  • 5733 Views
  • 5 replies
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Spotify Continues Playing When Using Speech to Text

I'm not sure if it's just me, or not. It also hasnt always been this way, it started a few weeks ago. Previously, when I hit the speech to text button, the music would pause while I was using the feature, and resume when the phone was no longer liste...

  • Newbie
  • I'm not sure if it's just me, or not. It also hasnt always been this way, it started a few weeks ago. Previously, when I hit the speech to text button, the music would pause while I was using the fea...
  • TJKitty72
  • Newbie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
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Superuser Contribution Can't see playlists on Android Auto

When running Spotify on Android Auto and trying to see all my playlists the app closes.

  • Casual Listener
  • When running Spotify on Android Auto and trying to see all my playlists the app closes.
  • DRochaG
  • Casual Listener
  • 1018 Views
  • 7 replies
  • 0 likes
  • 1018 Views
  • 7 replies
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Auto mix not working

In the past when I listened to the dance party playlist it would automatically "dj" the songs for me. However now it will just play the whole song and then switch to next. How do I turn this feature on? Or was this feature dropped?

  • Casual Listener
  • In the past when I listened to the dance party playlist it would automatically "dj" the songs for me. However now it will just play the whole song and then switch to next. How do I turn this feature ...
  • betablue42
  • Roadie
  • 6667 Views
  • 5 replies
  • 1 likes
  • 6667 Views
  • 5 replies
  • 1 likes

Can't Download for Offline/Maximum Download Alert Even After Reinstalling

I am having issues downloading music to my Spotify premium account even after uninstalling/reinstalling the app after deleted all cache and data.I started noticing this issue yesterday so I first deleted a few albums as directed. I closed the app, re...

  • Visitor
  • I am having issues downloading music to my Spotify premium account even after uninstalling/reinstalling the app after deleted all cache and data. I started noticing this issue yesterday so I first...
  • Joe
  • Community Legend
  • 155 Views
  • 3 replies
  • 0 likes
  • 155 Views
  • 3 replies
  • 0 likes

Pacupeses

Buenas una consulta alguien m puede ayudar no puedo usar spotify en mi cel la cuenta la hice con la pc y pongo la cuenta en mi cel y no m dja volver atras ls temas quisiera saber que es lo q tngo q hacer para q sea premium ya q pago y en la pc me and...

  • Newbie
  • Buenas una consulta alguien m puede ayudar no puedo usar spotify en mi cel la cuenta la hice con la pc y pongo la cuenta en mi cel y no m dja volver atras ls temas quisiera saber que es lo q tngo q h...
  • 84 Views
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  • 0 likes
  • 84 Views
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Tracks in playlist starting part way through on samsung S7

Been having an issue over the past couple of weeks with Spotify starting tracks a decent portion through the track (60%+ through). I only listen to spotify passively when commuting or cooking etc so havent paid enough attention to pin down a pattern....

  • Music Fan
  • Been having an issue over the past couple of weeks with Spotify starting tracks a decent portion through the track (60%+ through). I only listen to spotify passively when commuting or cooking etc so ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
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Mis listas no se mantienen descargadas en la sd

Hola, buen dia.Ultimamente en mi celular LG Xcam, no puedo mantener guardadas mis listas de reproduccion y el tipo de almacenamiento se cambia solo de memoria SD a memoria interna y dejan de estar descargadas mis listas. El problema es que llevo mese...

  • Casual Listener
  • Hola, buen dia. Ultimamente en mi celular LG Xcam, no puedo mantener guardadas mis listas de reproduccion y el tipo de almacenamiento se cambia solo de memoria SD a memoria interna y dejan de estar ...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
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