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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396140 Views

546 replies

35 likes

Account
Free
  • 396140 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8456 Views

0 replies

7 likes

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Solved!! Android App stürzt unregelmäig ab

Seit knapp zwei Wochen stürzt die App auf Android (Ich nutze ein Xiaomi Mi4c) regelmäßig während des Musik hörens einfach ab. Meist nur, wenn gleichzeitig andere Apps laufen, die ebenfalls ins Internet zugreifen (Ich nutze es gleichzeitig mit Google ...

Regular

Seit knapp zwei Wochen stürzt die App auf Android (Ich nutze ein Xiaomi Mi4c) regelmäßig während des Musik hörens einfach ab. Meist nur, wenn gleichzeitig andere Apps laufen, die ebenfalls ins Intern...

epicvision

Regular

19458 Views

2 replies

1 likes

  • 19458 Views
  • 2 replies
  • 1 likes

Songs are not downloaded anymore

After reinstalling the app a couple of days ago, I run in the same problem, sometimes multiple times a day. I download the songs for offline listening, but after closing the app the songs are not downloaded anymore. Funny thing is, is that on my SD c...

Newbie

After reinstalling the app a couple of days ago, I run in the same problem, sometimes multiple times a day.    I download the songs for offline listening, but after closing the app the so...

404 Views

0 replies

0 likes

  • 404 Views
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Solved!! CAN'T PLAY SPOTIFY MUSIC ON BOSE

Suddenly I cannot play any of my spotify music on my Bose. Both Bose and spotify apps are up to date and connected to our wifi. Other family have no problem with their music, it only affects me! I have uninstalled and re-installed both apps several t...

Casual Listener

Suddenly I cannot play any of my spotify music on my Bose. Both Bose and spotify apps are up to date and connected to our wifi. Other family have no problem with their music, it only affects me! I ha...

EndeavourMorse

Casual Listener

5309 Views

2 replies

0 likes

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Artist/Song/Album (etc?) Radios on Android Auto

Any way of playing them? (I use them an awful lot through the app on my phone, and it would be awesome to be able to use them similarly in my shiny new car)

Casual Listener

Any way of playing them? (I use them an awful lot through the app on my phone, and it would be awesome to be able to use them similarly in my shiny new car)

231 Views

0 replies

0 likes

  • 231 Views
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Dowloaded music doesn't appear under albums/artists

I have managed to successfull download and save several albums that all appear under my Playlists. However, only some of them - and not always the same ones - appear under my lists of Albums or Artists. Does anyone know how I can solve this?

Newbie

I have managed to successfull download and save several albums that all appear under my Playlists. However, only some of them - and not always the same ones - appear under my lists of Albums or Artis...

364 Views

0 replies

0 likes

  • 364 Views
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  • 0 likes

1 song

Lately spotify plays one song then stops, i cant play another cause it tells me i need premium if i want ad free music? The app has been down for 10 + hours on my phone. Then other times it plays 30 seconds of a song then stops..mmkaay. hey its free ...

Newbie

Lately spotify plays one song then stops, i cant play another cause it tells me i need premium if i want ad free music? The app has been down for 10 + hours on my phone.  Then other times it pla...

jmdesin892

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
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No longer available to download songs in my SD Card

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option for moving them to a SD Card. Why? Is it because of ...

Casual Listener

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option f...

idem2lyon

Newbie

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
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Music/Playlists Downloading Randomly on Cellular

A few times now i've experienced my Spotify app (on android) will suddenly start updating and downloading a load of playlists when i am off Wifi (using a 4G connection) even through my settings have "Download using cellular" set to Off. Last month, a...

Newbie

A few times now i've experienced my Spotify app (on android) will suddenly start updating and downloading a load of playlists when i am off Wifi (using a 4G connection) even through my settings have ...

336 Views

0 replies

0 likes

  • 336 Views
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OASIS' albums cant be played

I have all the available albums downloaded on my s7, but cant manage to play them. It happen only with oasis' albums, whether they are downloaded or not, online or offline...My friends can easily play this music, so I cant really figure out whats goi...

Newbie

I have all the available albums downloaded on my s7, but cant manage to play them. It happen only with oasis' albums, whether they are downloaded or not, online or offline...My friends can easily pla...

393 Views

0 replies

0 likes

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Can't download music to SD card

I can't get Spotify to download music to my SD card and am running out of options. I've tried uninstalling and reinstalling Spotify as well as deleting downloaded music and moving com.spotify.music folder from internal storage to SD card - this gives...

Newbie

I can't get Spotify to download music to my SD card and am running out of options. I've tried uninstalling and reinstalling Spotify as well as deleting downloaded music and moving com.spotify.music f...

daisey

Music Fan

1058 Views

1 replies

0 likes

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  • 1 replies
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Can't listen to certain songs

I can't listen to songs that i've been able to hear before. My husband can listen to these songs. I have spotify premium.

Newbie

I can't listen to songs that i've been able to hear before. My husband can listen to these songs. I have spotify premium.

364 Views

0 replies

0 likes

  • 364 Views
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Android App extremely glitchy

I'm really trying not to be impolite, but the spotify app has been a buggy mess since the last update. I have premium, and all of my songs are downloaded, but for some reason spotify randomly pauses my songs. I know it's not my connection, because I ...

Music Fan

I'm really trying not to be impolite, but the spotify app has been a buggy mess since the last update. I have premium, and all of my songs are downloaded, but for some reason spotify randomly pauses ...

Tommaniacal

Music Fan

3886 Views

8 replies

1 likes

  • 3886 Views
  • 8 replies
  • 1 likes

Unable to play certain Artists

Whenever i click on a song published by certain artists i am unable to play the songs. The bottom bar disappears and no music plays. When i go to artist page and click shuffle on tracks they are featured on play. These are all major artist such as Fu...

Newbie

Whenever i click on a song published by certain artists i am unable to play the songs. The bottom bar disappears and no music plays. When i go to artist page and click shuffle on tracks they are feat...

Ryan445

Newbie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
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Storage Issue

I was short on storage for an Android update, so instead of deleting some albums, I uninstalled the whole app. But then it just freed the amount of storage taken by the app itself, not the songs. I couldn't find the files to manually delete them. (Th...

Casual Listener

I was short on storage for an Android update, so instead of deleting some albums, I uninstalled the whole app. But then it just freed the amount of storage taken by the app itself, not the ...

lucashlamy

Casual Listener

573 Views

4 replies

0 likes

  • 573 Views
  • 4 replies
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Home Screen not loading

Hey everyone, So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went wrong. That didn't work. Please have another go." The rest of...

Newbie

Hey everyone,   So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went w...

1102 Views

0 replies

9 likes

  • 1102 Views
  • 0 replies
  • 9 likes

Spotify resets phone and removes all downloads

On my android phone, I have about 1,300 songs saved. One day, spotify restarted my phone while I was listening to music and all my saved songs were gone, like someone went and manually unselected all my playlists' "download" button. This happened on ...

Newbie

On my android phone, I have about 1,300 songs saved.  One day, spotify restarted my phone while I was listening to music and all my saved songs were gone, like someone went and manually unselect...

689 Views

0 replies

0 likes

Android
Desktop
Garbage
Windows
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Cant listen to or queue

This is my first month of premium and its OK. It just seems buggy. Some of my music doesnt download, and the main issue is, I cant get certain songs to play. Some songs cannot be put into queue at all it just states "this content cannot be put in que...

Newbie

This is my first month of premium and its OK. It just seems buggy. Some of my music doesnt download, and the main issue is, I cant get certain songs to play. Some songs cannot be put into queue at al...

Joe

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Blank Playlist Cover art ..

So I was wondering if anyone is having this issue where all playlists are missing their cover art only while viewing them on public profiles.. My brothers and I have been having this issue for a long time now and it's rather annoying. I contacted spo...

Casual Listener

So I was wondering if anyone is having this issue where all playlists are missing their cover art only while viewing them on public profiles..    My brothers and I have been having this i...

_lavender

Casual Listener

980 Views

1 replies

0 likes

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  • 1 replies
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App stops mid-song/some songs not playing

Ever since the last update, I've had all songs by some artists (The Cars, for example) stop playing. Also, in the middle of a song, it will just stop (the song, not the app) and I'll have to switch to a different song to get the app to start working ...

Newbie

Ever since the last update, I've had all songs by some artists (The Cars, for example) stop playing. Also, in the middle of a song, it will just stop (the song, not the app) and I'll have to switch t...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes