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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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New Gmail account for beta

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. Any method through which I can make my new account a ...

Casual Listener

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. An...

425 Views

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Solved!! Android not able to fulfill all premium features

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill the middle part. So from the premium only the downloa...

Newbie

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill th...

Joe

Community Legend

860 Views

2 replies

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premium account doesnt working phone

I bought premium for student and it is working in my computer but in my phone doesnt working. In the phone it's free account in computer it's premium.I don't understand why can you help me?

Visitor

I bought premium for student and it is working in my computer but in my phone doesnt working. In the phone it's free account in computer it's premium. I don't understand why can you help me?

Maxim

Spotify Star

347 Views

1 replies

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Solved!! Media keys aren't working on premium

I got Spotify premium, never had a problem with it before.On my android smarpthone, I can download and listen to songs normally, but when I try to hit next/preview song, it offers me the premium, but I already have the premium. I can go back to the p...

Newbie

I got Spotify premium, never had a problem with it before. On my android smarpthone, I can download and listen to songs normally, but when I try to hit next/preview song, it offers me the premium, b...

Joe

Community Legend

577 Views

1 replies

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Spotify Connect **bleep**

Everytime i'm listening to music in my car with the spotify app, it suddenly stops and says You are listening on Blade V580... **bleep** is Blade V580? Then i have to choose, listen on this phone. Look at the attachment

Casual Listener

Everytime i'm listening to music in my car with the spotify app, it suddenly stops and says You are listening on Blade V580... **bleep** is Blade V580?   Then i have to choose, listen on ...

TomPike91

Casual Listener

539 Views

3 replies

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Spotify dinlerken ekranda gözükmüyor

Spotify dinlerken ekranda hiç bir yerde gözükmüyor o yüzden sürekli spotify açıp öyle şarkı degistirebiliyorum

Newbie

Spotify dinlerken ekranda hiç bir yerde gözükmüyor o yüzden sürekli spotify açıp öyle şarkı degistirebiliyorum

1798 Views

0 replies

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can't log in on tablet

I can log in to my account on my Mac computer but by LG tablet says the password or email is wrong. They're not. My son is the owner of the tablet but Settings/Users says I'm the user. What gives?

Newbie

I can log in to my account on my Mac computer but by LG tablet says the password or email is wrong. They're not. My son is the owner of the tablet but Settings/Users says I'm the user. What gives?

291 Views

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Solved!! Premium funktioniert nicht

Hallo,ich habe vor kurzem mein Premium Abo verlängert mit hilfe eines Gutscheins. Auf dem Pc kann ich auch alle Premiumvorteile nutzen, auf dem Handy(Android) fehlen mir allerdings eineige, wie z.B Songs skippen oder Lieder in die Warteschlange hinzu...

Casual Listener

Hallo, ich habe vor kurzem mein Premium Abo verlängert mit hilfe eines Gutscheins. Auf dem Pc kann ich auch alle Premiumvorteile nutzen, auf dem Handy(Android) fehlen mir allerdings eineige, wie z.B...

DaCoda3400

Casual Listener

2263 Views

2 replies

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Can´t see track info when Spotify is connected to my Mazda CX3... I am on Android!? Any ideas..

I just switched from Apple to Android, and now i can´t se track info or track lenght..?There where no issues like that befor on iphone. What can i do..?

Newbie

I just switched from Apple to Android, and now i can´t se track info or track lenght..? There where no issues like that befor on iphone. What  can i do..?

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Premium but offline not possible to switch songsd backward between the songs

I'vo got a premium account and downloaded a few playlists. When I activate the offline mode to play and turn off the internet on my phone I can't use the forward and backward button to switch between songs. When I push the forward button spotify give...

Casual Listener

I'vo got a premium account and downloaded a few playlists. When I activate the offline mode to play and turn off the internet on my phone I can't use the forward and backward button to switch between...

Lies1234

Casual Listener

391 Views

2 replies

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Most stable version of spotify for offline songs?

Hi guys, I've been traveling for almost a year and I use spotify to listen to my 3000+ songs that I've downloaded for offline usage.There is a problem with this that occurred more then 5 times, and that is: the off line songs are all of the sudden no...

Music Fan

Hi guys, I've been traveling for almost a year and I use spotify to listen to my 3000+ songs that I've downloaded for offline usage. There is a problem with this that occurred more then 5 times, and...

1753 Views

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Spotify App (Android) Randomly Deletes All Downloaded Music

I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files.I have checked every support thread, tried every solution, every...

Newbie

I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files. I have chec...

Renegade82

Casual Listener

342 Views

1 replies

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Spotify Command

Hi aweryone,I used to ios, controlling to Spotify volume and track. But im using Android. I dont used to Spotify Volume..Why?

Newbie

Hi aweryone, I used to ios, controlling to Spotify volume and track. But im using Android. I dont used to Spotify Volume.. Why?

424 Views

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Superuser Contribution Problemas al escoger canciones

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas ni nada. A que se debe? Que debo hacer?

Casual Listener

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas...

MonicaM_Bogota

Roadie

451 Views

1 replies

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waze and spotify

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some kind off app fore me i'm gonio stop jusing spotify. ...

Newbie

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some k...

270 Views

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The option to choose the storage is not available

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Newbie

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Joe

Community Legend

329 Views

1 replies

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Superuser Contribution music keeps stopping

My mother has Android - Samsung S7 (premium) When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the song continued playing. ...

Newbie

My mother has Android - Samsung S7 (premium)  When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left o...

MonicaM_Bogota

Roadie

408 Views

1 replies

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Solved!! Push Notifications

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctly Regards

Casual Listener

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctl...

crismar

Casual Listener

621 Views

2 replies

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Solved!! Spotify takes forever to show anything in the app.

I been having alot of problems with the app. It would take forever to load into playlist, sometimes going to the raido says something went wrong. I thought reinstalling this might change something but it didn't. The problem is so bad, that its also u...

Casual Listener

I been having alot of problems with the app. It would take forever to load into playlist, sometimes going to the raido says something went wrong. I thought reinstalling this might change something bu...

Joe

Community Legend

971 Views

5 replies

0 likes

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