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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

212766 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

564383 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

465370 Views

577 replies

39 likes

Account
Free
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  • 39 likes

Downloading although "download using cellular" is off AND WiFi is off!

Spotify seems to have it's mind set on using up all my data. I have disabled download via mobile data, but a few days ago all of a sudden my complete data was used up and then I saw Spotify had been downloading, even though there was no WiFi connecti...

Casual Listener

Spotify seems to have it's mind set on using up all my data. I have disabled download via mobile data, but a few days ago all of a sudden my complete data was used up and then I saw Spotify had been ...

Joe

Community Legend

2464 Views

1 replies

1 likes

  • 2464 Views
  • 1 replies
  • 1 likes

Solved!! Can not log in after update

My Android client was updated maybe about a week ago and I can no longer login.After an update a few days earlier, all my donwloads were removed.Now after this update I am prompted to log in (I can not add any screenshot because it is forbidden!? **b...

Casual Listener

My Android client was updated maybe about a week ago and I can no longer login. After an update a few days earlier, all my donwloads were removed. Now after this update I am prompted to log in (I c...

Joe

Community Legend

996 Views

5 replies

0 likes

  • 996 Views
  • 5 replies
  • 0 likes

App stürzt ab bei Wiedergabe

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt. Ich habe das Problem erst seit ein paar Wochen, an der Inte...

Newbie

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt.   ...

1933 Views

0 replies

2 likes

  • 1933 Views
  • 0 replies
  • 2 likes

Spotify acts as if internet is unavailable

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months. Taking time out of my life to help you stay awesome. So what I have noticed is that on Android, I will open spotify and it won't show a...

Newbie

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months.  Taking time out of my life to help you stay awesome.   So what I have n...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Verfügbares Gerät speichern

Hallo,ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbaren Geräten von Tablet auf den Dot umstellen, kann ich ...

Newbie

Hallo, ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbare...

Luke

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

BUZZING SOUND

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the one on the preferences option but i was able to ch...

Newbie

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the...

MikkMerd

Regular

1002 Views

2 replies

2 likes

  • 1002 Views
  • 2 replies
  • 2 likes

Crossfade is off... but really it is on. :,(

I have the note8 and just switched from groove. I've only had this app for a very short time now and it is already having issues. My settings with crossfade and gappless had not been changed. Crossfade is set to off, and gappless is on. But currently...

Newbie

I have the note8 and just switched from groove.  I've only had this app for a very short time now and it is already having issues.  My settings with crossfade and gappless had not been chan...

457 Views

0 replies

0 likes

  • 457 Views
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Superuser Contribution Continuesly having to re save songs

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Newbie

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Leonardo

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
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Superuser Contribution Donde quedan las canciones que descargo?

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas?

Newbie

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas? 

Leonardo

Roadie

124430 Views

1 replies

1 likes

  • 124430 Views
  • 1 replies
  • 1 likes

WLAN Speaker from an other network

Hey there, last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one) i can stream music on her bose. How is this possible? I th...

Newbie

Hey there,   last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one...

Joe

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

I can't play a couple of songs ...

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Sony Xperia XA1 everything has been updated to have th...

Casual Listener

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Son...

Moniasuka

Casual Listener

751 Views

2 replies

0 likes

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  • 2 replies
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Do playlist of albums originally bought on Itunes Count toward 10000 limit

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imported to Spotify as playlists and they didnt count ...

Community Legend

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imp...

397 Views

0 replies

0 likes

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can't log in my account in the app

Hi I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... I have access via Pc but not with my phone via the app.

Newbie

Hi   I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... &nb...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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Can't play downloaded songs.

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening.Now I can't even download the songs even though the SDCard has storage available and it is the selected option.Also after trying t...

Casual Listener

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening. Now I can't even download the songs even though the SDCard has storage availa...

Joe

Community Legend

867 Views

5 replies

0 likes

  • 867 Views
  • 5 replies
  • 0 likes

Extreme spike in data usage

Hi Spotify users, This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations. I cleared the cache somewhere this month. Perhaps the app stored a ...

Newbie

Hi Spotify users,   This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations.  ...

Joe

Community Legend

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Solved!! Can't select SD card for storage/No Storage option

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save songs offline to my SD card, there are no options to even sele...

Music Fan

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7   I can no longer save so...

mattvon

Music Fan

15641 Views

5 replies

1 likes

  • 15641 Views
  • 5 replies
  • 1 likes

Add more gesture: UP=Delete, DOWN=Save >reduce accidents

Please give us a fast delete and save option.It's much saver when driving the car to have a swipe instead of going through a menu! It's much saver when driving the car to have a swipe instead of going through a menu!So please add:* swipe-UP to delete...

Music Fan

Please give us a fast delete and save option. It's much saver when driving the car to have a swipe instead of going through a menu!  It's much saver when driving the car to have a swipe in...

686 Views

0 replies

0 likes

add
gesture
save
  • 686 Views
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This is probably the most effed thing that has happened to me with technology ever

So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone, etc. So I'm in another city and Spotify is working great. ...

Newbie

So my account got hacked, here's what happened:   To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone...

549 Views

0 replies

0 likes

  • 549 Views
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Solved!! Changed download quality--will it apply to existing songs?

Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

Casual Listener

Hello,   I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

sumo29

Casual Listener

55112 Views

7 replies

1 likes

  • 55112 Views
  • 7 replies
  • 1 likes

Dynamic update, song pause, etc.

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The app no longer shows on the lock screen, dynamic data ...

Newbie

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The ap...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes