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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6848 Views

0 replies

7 likes

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Solved!! Lower volume?

Hi,I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overall volume is lower when compared to other sources even w...

Casual Listener

Hi, I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overal...

itsgalb

Casual Listener

637 Views

1 replies

0 likes

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  • 1 replies
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Solved!! I can't skip forward or back on songs with premium

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the skip forward and back arrows are grey

Casual Listener

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the sk...

Rapica97

Casual Listener

10915 Views

2 replies

0 likes

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Downloaded Songs disappear on their own.

Now and then all my download songs (to be listened to offline) disappear.Payment is always done on time

Casual Listener

Now and then all my download songs (to be listened to offline) disappear. Payment is always done on time

232 Views

0 replies

0 likes

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Solved!! Problems with Premium

I bought a Spotify Prepaid Card, used it at spotify.com/redeem....Gott a Mail with The Information, that i haben Spotify Premium....nur i still can't skip my Songs or Download them for offline ussage.....can u **bleep** me?

Newbie

I bought a Spotify Prepaid Card, used it at spotify.com/redeem....Gott a Mail with The Information, that i haben Spotify Premium....nur i still can't skip my Songs or Download them for offline ussage...

Joe

Community Legend

608 Views

3 replies

0 likes

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boton no me gusta

habia terminado mi playlist y luego comenzaron a salirme canciones de sugerencias, de las que salen con un boton pulgar arriba y el de pulgar abajo, dislike, no me gusta, etc.Me paso que hubo una cancion que me gusto mucho, y por accidente con el sue...

Regular

habia terminado mi playlist y luego comenzaron a salirme canciones de sugerencias, de las que salen con un boton pulgar arriba y el de pulgar abajo, dislike, no me gusta, etc. Me paso que hubo una c...

mervalls

Casual Listener

20864 Views

5 replies

8 likes

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  • 5 replies
  • 8 likes

Solved!! Android Auto - Spotify loading issue

Hey, since the latest Spotify version I experience a loading loop of Spotify.This ends up with the message from Spotify that it's currently not working. The workaround is delte cache and data verytime before I connect my phone to the car's infotainme...

Casual Listener

Hey,   since the latest Spotify version I experience a loading loop of Spotify. This ends up with the message from Spotify that it's currently not working.   The workaround is delte ca...

eblackrose00

Roadie

3062 Views

1 replies

0 likes

Android
auto
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Trouble with offline songs on SD card

I've tried to download all the songs I have saved in my library and save them to my SD Card but after 30 minutes of the download being finished, the songs are deleted off my phone.It's weird because the Download notificacion fluctuates between differ...

Newbie

I've tried to download all the songs I have saved in my library and save them to my SD Card but after 30 minutes of the download being finished, the songs are deleted off my phone. It's weird becaus...

251 Views

0 replies

0 likes

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Problem with internet connection

Hi. I tried to reset spotify, reinstall etc. Spotify works good on wifi but when i turn off wifi and switch to 3g/lte i see "no internet connection" message. When i connected to wifi i can open community.spotify.com but on 3g/lte i cant.Sorry for bad...

Casual Listener

Hi. I tried to reset spotify, reinstall etc. Spotify works good on wifi but when i turn off wifi and switch to 3g/lte i see "no internet connection" message. When i connected to wifi i can open commu...

Czar0_WzN

Casual Listener

494 Views

2 replies

0 likes

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Transfer to sd

On settings storage where you can transfer to sd. After you transfer to sd us it possible to take sd out to a mp 3 and play.? Really need answer

Casual Listener

On settings storage where you can transfer to sd. After you transfer to sd us it possible to take sd out to a mp 3 and play.? Really need answer

Joe

Community Legend

340 Views

1 replies

0 likes

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  • 1 replies
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Premium features doesn't work

Hi.Started Spotify Premium today and my Premium features won't cooperate. Have downloaded my library and I can listen, but shuffle etc. doesn't work. The app keeps shuffeling my songs when I try to listen to an album in order and adding other songs. ...

Newbie

Hi. Started Spotify Premium today and my Premium features won't cooperate. Have downloaded my library and I can listen, but shuffle etc. doesn't work. The app keeps shuffeling my songs when I try to...

Joe

Community Legend

423 Views

1 replies

0 likes

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  • 1 replies
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Spotify android crashes shortly after startup

Hi,Ever since i reorganized my playlists on the windows 7 desktop app by creating new folders and moving playlists around, spotify keeps crashing on my Samsung Galaxy S5 (Android 6.0.1 - Spotify version 8.4.11.1283). Moments after I start spotify on ...

Visitor

Hi, Ever since i reorganized my playlists on the windows 7 desktop app by creating new folders and moving playlists around, spotify keeps crashing on my Samsung Galaxy S5 (Android 6.0.1 - Spotify ve...

Joe

Community Legend

698 Views

1 replies

0 likes

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  • 1 replies
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Song List With Mirrolink

Hi all.I have Premium and have tried using Spotify with Mirrorlink via the Rockscout app to my Skoda Superb.Is there any way to view a list of songs on an album??I can get a list of artists or albums, but if I choose an album, it seems to start playi...

Newbie

Hi all. I have Premium and have tried using Spotify with Mirrorlink via the Rockscout app to my Skoda Superb. Is there any way to view a list of songs on an album?? I can get a list of artists or ...

412 Views

0 replies

0 likes

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Solved!! Spotify blocking text message alerts

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work because I didn't hear the alert so my boss found someo...

Regular

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work bec...

Joe

Community Legend

830 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Spotify's latest update deleted my favourite songs. Please help.

The past month, I hadn't been using spotify much. A few days ago when I logged in to the app, I found out that all the 300+ songs that used to be in the favourites section were nowhere to be found (even in the 'Your Song' section). Please help. I bel...

Newbie

The past month, I hadn't been using spotify much. A few days ago when I logged in to the app, I found out that all the 300+ songs that used to be in the favourites section were nowhere to be found (e...

Lee

Spotify

410 Views

1 replies

0 likes

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Can't Log in After Resetting Password or Connect to Facebook

For some reason, I cannot get into my account. I have reset my password twice, receive the email, and tried logging in again several times over the last few days. I keep receiving a message saying it's the wrong username or password. In addition, whe...

Casual Listener

For some reason, I cannot get into my account. I have reset my password twice, receive the email, and tried logging in again several times over the last few days.   I keep receiving a message ...

bluestorm468

Casual Listener

601 Views

3 replies

0 likes

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android spotify closes

i have samsung galaxy s4 and spoyify app random closes when i listening to music?

Newbie

i have samsung galaxy s4 and spoyify app random closes when i listening to music?

305 Views

0 replies

0 likes

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Chromecast - songs display

Hello Everyone, Since few days, I am encountering a problem on my Google Chromecasft with spotify.In fact, when i'm listening a playlist the display is wrong : i have only one cover album instead of many on my TV. I have added an attachments to expla...

Newbie

Hello Everyone,   Since few days, I am encountering a problem on my Google Chromecasft with spotify. In fact, when i'm listening a playlist the display is wrong : i have only one cover album ...

386 Views

0 replies

0 likes

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Plus symbol and check marks

What are these for??

Newbie

What are these for??

Joe

Community Legend

4308 Views

1 replies

0 likes

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  • 1 replies
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New Gmail account for beta

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. Any method through which I can make my new account a ...

Casual Listener

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. An...

423 Views

0 replies

0 likes

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Solved!! Android not able to fulfill all premium features

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill the middle part. So from the premium only the downloa...

Newbie

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill th...

Joe

Community Legend

857 Views

2 replies

0 likes

  • 857 Views
  • 2 replies
  • 0 likes