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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112328 Views

26 replies

3 likes

  • 112328 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226107 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226107 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

583868 Views

79 replies

3 likes

  • 583868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480443 Views

577 replies

40 likes

Account
Free
  • 480443 Views
  • 577 replies
  • 40 likes

Google Assistant Integration

Has Google assistant been fully integrated yet? I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order. For instance with Siri or Google play music using assistant if I say "play album concrete an...

Visitor

Has Google assistant been fully integrated yet?  I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order.    For instance with Si...

Sl33py

Regular

4295 Views

6 replies

0 likes

  • 4295 Views
  • 6 replies
  • 0 likes

Solved!! Updating account

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should update my account, I can't do this wIthout agreeing ...

Newbie

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should u...

Joe

Community Legend

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Local Files Added, But Not Playing

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that I had to reset my phone and restored all the apps/s...

Casual Listener

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that ...

Maz1354

Casual Listener

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

Spotify won't connect to the wifi

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just appear with a "no internet connection available" err...

Newbie

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just a...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Can't sync local files to android anymore?

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announcement that Spotify no longer supports the syncing of l...

Casual Listener

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announceme...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Play downloaded content while offline

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip. So I downloaded a bunch of music so that it would be available when I was out of coverage area. Only trouble is that the app couldn't verify my sign-in when ...

Casual Listener

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip.  So I downloaded a bunch of music so that it would be available when I was out of coverage area.&nbsp...

eric4merica

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Spotify interface missing some menus

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...

Music Fan

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...

EJP619

Music Fan

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

1171 Views

2 replies

0 likes

  • 1171 Views
  • 2 replies
  • 0 likes

Bluetooth Streaming and Ford Sync

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I downloaded to the phone directly it plays fine. It ...

Newbie

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I ...

andbu1

Newbie

11623 Views

7 replies

1 likes

  • 11623 Views
  • 7 replies
  • 1 likes

How to edit the order of a playlist instead of the queue?

It looks like there is no such option on my android, but it used to work on my iOS? This function is disabled? Please help! I'm premium user!

Casual Listener

It looks like there is no such option on my android, but it used to work on my iOS?  This function is disabled?  Please help!  I'm premium user!

575 Views

0 replies

0 likes

  • 575 Views
  • 0 replies
  • 0 likes

Airlines American~(8OO)~274~9543~Airlines Phone number=AA

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlines Customer Department Phone Number for getting connected the...

Casual Listener

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlin...

432 Views

0 replies

0 likes

airlines
  • 432 Views
  • 0 replies
  • 0 likes

Call#Dial American (8OO)~274~9543 Airlines Phone Number

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, American Airlines Flight Status American airlines helpline nu...

Casual Listener

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Music won't start playing

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume).Whole scenario looks like this: 1) I'm listening to music2) I use pause button3) I dismiss the notification of Spotify4) After 8 hours ...

Newbie

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume). Whole scenario looks like this:   1) I'm listening to music 2) I use pause...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Can't listen to music

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up. When did playing music become premium? I've delete...

Casual Listener

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up....

Stormiest

Casual Listener

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Frozen artwork & button

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... P.S. I am on the newest update

Newbie

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up....   ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Unwanted songs appearing on my personal playlists

Hallo Spotify CommunityI have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my playlist. I have even unfollowed the artist of those part...

Music Fan

Hallo Spotify Community I have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my play...

blackspark00

Music Fan

9270 Views

8 replies

0 likes

  • 9270 Views
  • 8 replies
  • 0 likes

Bluetooth crackling /Normalize Volume option

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify playback results in extreme crackling/static on all...

Newbie

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify ...

Joe

Community Legend

1194 Views

1 replies

1 likes

  • 1194 Views
  • 1 replies
  • 1 likes

Spotify wont go online

Force stop ✔Reboot ✔Clear cache ✔Re-install (i cant... i downloaded 10 gb) I'm trying with Wi-Fi and/or LTE, i cant login.

Casual Listener

Force stop ✔ Reboot ✔ Clear cache ✔ Re-install (i cant... i downloaded 10 gb)   I'm trying with Wi-Fi and/or LTE, i cant login. 

Joe

Community Legend

915 Views

2 replies

0 likes

  • 915 Views
  • 2 replies
  • 0 likes

where has the queue view gone in android?

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, or has it been removed altogether? If it's been rem...

Regular

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, ...

pacco65

Regular

4100 Views

8 replies

3 likes

  • 4100 Views
  • 8 replies
  • 3 likes

Music won't play after the opening ad for 30 minutes of ad free music

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc. It's just stops there and doesn't go away or conti...

Newbie

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc....

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes