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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202285 Views

135 replies

10 likes

Android
autoplay
bluetooth
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  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547039 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454882 Views

571 replies

38 likes

Account
Free
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  • 38 likes

Sound not released

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only app this happens with. I noticed it yesterday, but I...

Newbie

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only a...

352 Views

0 replies

0 likes

  • 352 Views
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  • 0 likes

Broken Notifications

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matters.

Casual Listener

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matte...

muratcanterzi

Casual Listener

638 Views

2 replies

0 likes

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Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

Casual Listener

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...

magnusholmqvist

Spotify

2084 Views

3 replies

1 likes

available devices
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  • 3 replies
  • 1 likes

[RESTART problem] Android 6.0 on Blu device

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using Android 6.0. Even i tried a factory reset with same...

Newbie

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using ...

543 Views

0 replies

0 likes

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Problemas de reproducción samsung s7 edge

Por favor solución para las constantes pausas y detención en el programa. Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis playlist en el celular pensando que era por la ram pero nad...

Newbie

Por favor solución para las constantes pausas y detención en el programa.  Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis pl...

328 Views

0 replies

0 likes

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No (working) option to play all songs saved offline

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7. What I have tried is turning off "Show unplayable songs" in the options, then going to Your Library->Songs->Shuffle Pl...

Newbie

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7.   What I have tried is turning off "Show unplayable songs" i...

310 Views

0 replies

0 likes

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Download using cellular off, updates playlists anyway.

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan. Help!

Newbie

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan.    Help!

350 Views

0 replies

0 likes

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Other people's playlists playing on my phone

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it gives me the option to stop and 'Listen on this phone'....

Casual Listener

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it give...

Joe

Community Legend

759 Views

2 replies

0 likes

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  • 2 replies
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How to extract local music from my phone

Hello everybody,Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone.Now, I want to extract this mp3 to get them back again. Is it possible ? I don't w...

Visitor

Hello everybody, Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone. Now, I want to extract this...

user-removed

Not applicable

513 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution When I move Spotify to SD card, it has repetitively login problems

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Newbie

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Joe

Community Legend

1080 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Delete offline songs

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. When I go check the memory card it dosen't show that...

Newbie

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. W...

470 Views

0 replies

0 likes

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Solved!! Songs added

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Newbie

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Joe

Community Legend

720 Views

1 replies

0 likes

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  • 1 replies
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Cant play downloaded songs

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i download with mobile data. Even though green darn arr...

Newbie

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i do...

393 Views

0 replies

0 likes

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Songs won't download on my samsung s8+

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after uninstalling the app it's self. Help me! P.s. yes I...

Visitor

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after ...

user-removed

Not applicable

1095 Views

2 replies

1 likes

  • 1095 Views
  • 2 replies
  • 1 likes

Solved!! Problem when shake my cell

Hello: I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly. Spotify version: 1.4.0.6.31 Android Version: 4.4.2 Cesar.

Newbie

Hello:   I have a problem with spotify premium, when i play a song and I move or shake my phone (HTC one M7) song changes randomly, this happens to me constantly.   Spotif...

babiecake799

Newbie

24927 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Random pauses

Hi there!I'm having some trouble with my music as it randomly pauses and goes back to the start of the song (still not playing). I'm not touching anything and just let it lay there.I have the Elephone S8. Thanks!Alex

Casual Listener

Hi there! I'm having some trouble with my music as it randomly pauses and goes back to the start of the song (still not playing). I'm not touching anything and just let it lay there. I have the Ele...

Arroganto

Casual Listener

6467 Views

3 replies

0 likes

  • 6467 Views
  • 3 replies
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Downloading albums/playlists on just one device ?

I'm currently using my Spotify Premium account on my Android phone and Android tablet. The problem is, whenever I try to download an album or a playlist on my tablet only, it automatically downloads it on my phone. Is there an option to download some...

Newbie

I'm currently using my Spotify Premium account on my Android phone and Android tablet. The problem is, whenever I try to download an album or a playlist on my tablet only, it automatically downloads ...

Joe

Community Legend

4319 Views

3 replies

0 likes

  • 4319 Views
  • 3 replies
  • 0 likes

Free spotify with purchase of new phone

Hello, i started a premium account about a year ago and have built up quite a collection of music. My phone just died a month and a half ago and i had to purchase another one. My new phone contract came with 6 months free spotify, but for some reason...

Newbie

Hello, i started a premium account about a year ago and have built up quite a collection of music. My phone just died a month and a half ago and i had to purchase another one. My new phone contract c...

Joe

Community Legend

1077 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search in offline mode

Hi I just wonder if you can in some way search in my offline list or sort it( artist ,name of the CD and some on ) like on the computer ? It would be vary handy cause my playlist is 1000+ and its hard as hell when you want 1 song and you can't search...

Newbie

Hi I just wonder if you can in some way search in my offline list or sort it( artist ,name of the CD and some on )  like on the computer ?  It would be vary handy cause my playlist is 1000+...

kiwidoc

Music Fan

2367 Views

8 replies

9 likes

  • 2367 Views
  • 8 replies
  • 9 likes

Spotify Slow/Freezing - Playlists wont stay synced with my Samsung 128gb Evo+ Micro SD with Sony XZ1

Hi Everyone,I recently got the new Sony XZ1 Compact phone, and got an 128gb Samsung Evo+ UHS Micro SD Card to go in it, so that I could sync a lot of my playlists in High Quality on my phone and take them around with me. Since Spotify has been using ...

Newbie

Hi Everyone, I recently got the new Sony XZ1 Compact phone, and got an 128gb Samsung Evo+ UHS Micro SD Card to go in it, so that I could sync a lot of my playlists in High Quality on my phone and ta...

625 Views

0 replies

0 likes

Freezing
high quality
Playlists
Sd
slow
Sony
  • 625 Views
  • 0 replies
  • 0 likes