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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194742 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536053 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439585 Views

565 replies

37 likes

Account
Free
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Capa de álbum na tela de bloqueio

Então, queria saber como ativar (se possivel) a capa do album na tela de bloqueio do celular. A algum tempo atras as capas do album apareciam na tela de bloqueio, agora só aparece o player do Spotify.... Ja tentei de tudo mas não consigo por de volta

Newbie

Então,  queria saber como ativar (se possivel) a capa do album na tela de bloqueio do celular. A algum tempo atras as capas do album apareciam na tela de bloqueio, agora só aparece o player do S...

2836 Views

0 replies

4 likes

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Samsung s7 not allowing to upgrade

Hi there i am getting really frustrated i have had spotify for ages and i tried to update my credit card details and it kept giving me a error message saying unable to connect retry i did that numerous times uninstalled reinstalled, restarted phone s...

Newbie

Hi there i am getting really frustrated i have had spotify for ages and i tried to update my credit card details and it kept giving me a error message saying unable to connect retry i did that numero...

317 Views

0 replies

0 likes

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Playing mode

Spotify is playing on my phone but every time I have to go back to the app to change a track or add to my playlist ect. The app used to have that little playing mode before but now it doesnt show up.

Newbie

Spotify is playing on my phone but every time I have to go back to the app to change a track or add to my playlist ect. The app used to have that little playing mode before but now it doesnt show up.

507 Views

0 replies

0 likes

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Android app now playing info not advancing when song advances

Androind App Version 8.4.24.871 armV7 Galaxy S8+ G955USQS1AQ16This issue has been happening as long as I can remember. I have cleared the cache and also have reinstalled.When the next song begins playing the album art and now playing information does...

Newbie

Androind App Version 8.4.24.871 armV7  Galaxy S8+ G955USQS1AQ16 This issue has been happening as long as I can remember.  I have cleared the cache and also have reinstalled. When the nex...

465 Views

0 replies

0 likes

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Solved!! Devices - how to turn off?

When I play spotify on my laptop, it shows on my android mobile, which I believe is draining my power. I do not want devices to be connected. I just want to listen to Spotify on whatever device I am currently using, without it showing up on any other...

Casual Listener

When I play spotify on my laptop, it shows on my android mobile, which I believe is draining my power. I do not want devices to be connected. I just want to listen to Spotify on whatever device I am ...

dkeg1980

Casual Listener

898 Views

2 replies

0 likes

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Superuser Contribution Se Cierre la aplicación inesperadamente

La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación se cierra y se detiene.

Newbie

La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación...

Ernesto_carsan

Newbie

1553 Views

2 replies

0 likes

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  • 2 replies
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Playlist cover

hello.lately i've been able to change the cover on two of my playlists. now ive made a new one, but i dont remember how i changed the cover. anybody know how to do it??

Newbie

hello. lately i've been able to change the cover on two of my playlists. now ive made a new one, but i dont remember how i changed the cover. anybody know how to do it??

Joe

Community Legend

726 Views

3 replies

0 likes

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Solved!! Mobil Ödeme

Merhaba, premium üyelik almak istiyorum ancak sadece kredi kartı ile ödeme var. Mobil ödeme yapmak istiyorum bana yardımcı olur musunuz?

Newbie

Merhaba, premium üyelik almak istiyorum ancak sadece kredi kartı ile ödeme var. Mobil ödeme yapmak istiyorum bana yardımcı olur musunuz?

mertcanbesiktas

Newbie

4890 Views

3 replies

6 likes

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Spotify randomly mass downloading songs...

Occasionally I'll find Spotify mass downloading songs when I get on to my WiFi...to the tune of 1000-1500 songs. I'm pretty much on the limit for the number of songs that I can store on my phone (Samsung Galaxy S8) and I haven't added any songs to be...

Newbie

Occasionally I'll find Spotify mass downloading songs when I get on to my WiFi...to the tune of 1000-1500 songs.    I'm pretty much on the limit for the number of songs that I can store o...

eslizogato

Music Fan

600 Views

1 replies

0 likes

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Solved!! Premium Customer - Stop shuffle play on android mobile

Just upgraded. Spotify on laptop lets me play playlist in order listed, but mobile phone shuffles playlist. How do I stop shuffle on mobile and play list in order I want? Thanks

Regular

Just upgraded. Spotify on laptop lets me play playlist in order listed, but mobile phone shuffles playlist. How do I stop shuffle on mobile and play list in order I want? Thanks

Joe

Community Legend

2346 Views

5 replies

0 likes

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Solved!! Spotify downloaded music wont play

So i have used spotify in while and it worked so far but now some songs are not playing i have got another phone and tried it there and it only played it when i was online And its pretty anoying as i am premium and would like to play songs that i pay...

Casual Listener

So i have used spotify in while and it worked so far but now some songs are not playing i have got another phone and tried it there and it only played it when i was online   And its pretty ano...

Nico

Community Legend

574 Views

1 replies

0 likes

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  • 1 replies
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Where is the Library option on Android

I only have three options on the bottom of my Spotify account on Andriod. Where is my library?!!! Why is the menu below the app "Your Playlists" not "Your Library"?!!! I am not able to add any music. I have two devices, same version but they display ...

Casual Listener

I only have three options on the bottom of my Spotify account on Andriod. Where is my library?!!! Why is the menu below the app "Your Playlists" not "Your Library"?!!! I am not able to add any music....

1556 Views

0 replies

0 likes

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Some songs in a local file playlist download from my laptop but others don't

So i made a playlist of an album i have the mp3s for. i am able to sync some of the playlist but others appear to be download with a green arrow and then goes gray arrow and isn't available. its always the same songs. they play fine on the laptop.any...

Casual Listener

So i made a playlist of an album i have the mp3s for. i am able to sync some of the playlist but others appear to be download with a green arrow and then goes gray arrow and isn't available. its alwa...

Joe

Community Legend

1086 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify stops playing when I make a phone call but doesn't resume afterwards

Hi,When I play music and make a phone call, I would expect that the music will stop and resume after the phone call, but I need to resume it manually. Is there a solution for that?Thanks,Erez

Casual Listener

Hi, When I play music and make a phone call, I would expect that the music will stop and resume after the phone call, but I need to resume it manually. Is there a solution for that? Thanks, Erez

Nic9999

Casual Listener

20674 Views

5 replies

0 likes

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Now playing notification not being recreated after swiping away

I'm not exactly sure when this problem started. Device: Pixel XL Issue: sometimes spotify will not re-create the notification that it is playing music after the notification has been previously swiped away after pausing a song. How to resolve it (tem...

Casual Listener

I'm not exactly sure when this problem started.   Device: Pixel XL   Issue: sometimes spotify will not re-create the notification that it is playing music after the notification has bee...

navalhawkeye

Casual Listener

498 Views

1 replies

0 likes

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  • 1 replies
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Playlist issues

Why is my spotty playlist only playing a couple of songs then stopping when I have the entire playlist on repeat

Newbie

Why is my spotty playlist only playing a couple of songs then stopping when I have the entire playlist on repeat 😲😲😲

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

The app is not working just showed a black screen it has been 2 weeks now

nothing but problems ....is there a number I can call ....because this is not usefull

Casual Listener

nothing but problems ....is there a number I can call ....because this is not usefull   

Fijus

Casual Listener

1730 Views

2 replies

2 likes

  • 1730 Views
  • 2 replies
  • 2 likes

Solved!! Offline data on SD card, but the app takes 9 gigabytes on internal storage

Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that the app takes 9 gigabytes of internal storage. I hav...

Visitor

Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that t...

user-removed

Not applicable

1105 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Offline Songs undownloading

Hi,I have Spotify Premium on my Samsung Galaxy S5 all latest updates for both phone and app. For the past 2 weeks all my music keeps getting undownloaded and then trying to redownload when i launch the app again, this happens after stopping app, rebo...

Casual Listener

Hi, I have Spotify Premium on my Samsung Galaxy S5 all latest updates for both phone and app. For the past 2 weeks all my music keeps getting undownloaded and then trying to redownload when i launch...

PaulN

Newbie

2045 Views

3 replies

1 likes

  • 2045 Views
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  • 1 likes

Spotify and Sonos

When trying to group Sonos speakers as devices while listening through spotify...the Spotify app will play through one speaker, when I try to group rooms it tries to load Sonos app but crashes every time. Spent one hour with Spotify support and got n...

Gig Goer

When trying to group Sonos speakers as devices while listening through spotify...the Spotify app will play through one speaker, when I try to group rooms it tries to load Sonos app but crashes every ...

jc47

Gig Goer

821 Views

2 replies

0 likes

In app update
  • 821 Views
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