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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120155 Views

27 replies

4 likes

  • 120155 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242427 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242427 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603775 Views

79 replies

3 likes

  • 603775 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496515 Views

581 replies

42 likes

Account
Free
  • 496515 Views
  • 581 replies
  • 42 likes

No puedo descargar en SD

hola que tal comunidad, mi problema es que al configurar que almacene en la memoria interna si lo descarga y puedo escuchar offline pero al cambiar la opcion y descargar musica en la SD no se guarda, solo se guarda cuando la configuracion es en memor...

Newbie

hola que tal comunidad, mi problema es que al configurar que almacene en la memoria interna si lo descarga y puedo escuchar offline pero al cambiar la opcion y descargar musica en la SD no se guarda,...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
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[Nokia 5] There is no storage Title in settings

Hey, I have Nokia 5, and I want to download music to my sd card but there is no option for select sd card, I gave the storage permission Spotify by manually (from settings) but nothing change, could you guys please help me ^__^ (android v7.1.2)

Casual Listener

Hey,  I have Nokia 5, and I want to download music to my sd card but there is no option for select sd card, I gave the storage permission Spotify by manually (from settings) but nothing change,...

feristahbey

Casual Listener

1551 Views

2 replies

0 likes

  • 1551 Views
  • 2 replies
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Where is the storage area?

I just reinstalled spotify and a i can't save my music in the sd card. Is there a solution?

Newbie

I just reinstalled spotify and a i can't save my music in the sd card. Is there a solution?

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

EQ Not working on my Honor 8

Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.

Newbie

Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.

skisquash

Regular

4266 Views

2 replies

0 likes

  • 4266 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Mobile download in an international country

Hi All, I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai. I am trying to install Spotify Mobile, however the system is not letting me as I am not in an "approved" spotify country. Spo...

Casual Listener

Hi All,   I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai.   I am trying to install Spotify Mobile, however the s...

Jude5

Newbie

46821 Views

26 replies

0 likes

  • 46821 Views
  • 26 replies
  • 0 likes

Can't save on SD card

Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and in the beginning it recognises the sd card and is ...

Newbie

Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

ERROR DE REPRODUCCION / ERROR DE DESCARGA

Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline. Al parecer todo ya estaba normal , pero cuando lo...

Newbie

Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

%#(8OO)<274-9543>American airlines phone number=BOOK+SOON91

(8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Care Phone Number for Cheap Flights this number for Reservations, Cancellation, (8OO)<274-9543>...

Regular

(8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Care Phone Number for ...

606 Views

0 replies

0 likes

American airlines phone number
  • 606 Views
  • 0 replies
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Call8OO)_274_9543 American airlines phone number=Reservations+Now76

Call8OO)_274_9543 American airlines phone number=Reservations+Now76 American Airlines Flights. And Get Discounted rates.American Airlines Booking Number,American Airlines Cancellation Number, Call8OO)_274_9543 American airlines phone number=Reservati...

Regular

Call8OO)_274_9543 American airlines phone number=Reservations+Now76 American Airlines Flights. And Get Discounted rates. American Airlines Booking Number, American Airlines Cancellation Number...

503 Views

0 replies

0 likes

American airlines phone number
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  • 0 likes

Muse : The 2nd Law album is not showing up when I search in app on android

HI All, When I search for Muse : The 2nd Law album, it does not show up on the search result in my android Spotify app. When I turn to the desktop player, it does show up, but the Play button is unclickable. I am on Premium and using Asus Zenfone Las...

Casual Listener

HI All,   When I search for Muse : The 2nd Law album, it does not show up on the search result in my android Spotify app. When I turn to the desktop player, it does show up, but the Play butto...

agustussugianto

Newbie

2759 Views

5 replies

0 likes

  • 2759 Views
  • 5 replies
  • 0 likes

Spotify does not work when behind school proxy

I work for a school and as you can imagine their network is running on a proxy and also most ports arte blocked Spotify does not download stream or do anything when I am at work. When at the pub or at home absolutely fine. Please when you next do an ...

Newbie

I work for a school and as you can imagine their network is running on a proxy and also most ports arte blocked Spotify does not download stream or do anything when I am at work. When at the pub or a...

iago99

Casual Listener

67022 Views

9 replies

6 likes

  • 67022 Views
  • 9 replies
  • 6 likes

Spotify unbearably slow when saving to SD Card

I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to load, songs take upto 30 seconds to skip, and the a...

Regular

I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to ...

z3v3

Casual Listener

3442 Views

5 replies

3 likes

  • 3442 Views
  • 5 replies
  • 3 likes

Stream Spotify from Android to Ford Sync via USB

My iPhone is able to play Spotify and other streaming media through my car's USB connection. Control using the car's interface is intuitive and easy. I prefer this option over bluetooth because the audio quality is noticeablely cleaner. My Android (S...

Newbie

My iPhone is able to play Spotify and other streaming media through my car's USB connection. Control using the car's interface is intuitive and easy. I prefer this option over bluetooth because the a...

1886 Views

0 replies

6 likes

  • 1886 Views
  • 0 replies
  • 6 likes

Can you take it off shuffle?

Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.

Newbie

Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.

jusT-sLeepy

Casual Listener

858 Views

3 replies

0 likes

  • 858 Views
  • 3 replies
  • 0 likes

desconexion

Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo siempre se cierra . tengo un lg g3.Por favor una solu...

Newbie

Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo si...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Local files not downloading

Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in that playlist, they aren't downloading and they are g...

Casual Listener

Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in th...

Shorrie

Casual Listener

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Solved!! I cannot turn shuffle off

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is the only button I can press. When I try to turn shuffle off while mu...

Newbie

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice.    If I try to start my own song, the Shuffle Play button pulses and that is th...

Joe

Community Legend

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Unable to download Spotify Music Application from Play Store

I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartphone. Other applications work just fine, anyone kno...

Casual Listener

I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartp...

Joe

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Why does my spotify look different than everyone else's?

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs I do not and this is really confusing.

Newbie

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs ...

1225 Views

0 replies

0 likes

  • 1225 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a new account with my new email

Newbie

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a n...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes