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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108448 Views

26 replies

3 likes

  • 108448 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218974 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

574068 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472436 Views

577 replies

40 likes

Account
Free
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New Phone s8

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Casual Listener

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Joe

Community Legend

645 Views

3 replies

0 likes

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  • 3 replies
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Bluetooth and spotify

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No Info". Has anyone else experienced this issue or am...

Casual Listener

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No ...

coco_chow

Casual Listener

644 Views

2 replies

0 likes

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  • 2 replies
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Notification controls disappear occasionally

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I have to stop whatever I'm doing and go back into th...

Visitor

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I ...

KiwiKeeper

Newbie

1009 Views

1 replies

3 likes

  • 1009 Views
  • 1 replies
  • 3 likes

Google Assistant Integration

Has Google assistant been fully integrated yet? I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order. For instance with Siri or Google play music using assistant if I say "play album concrete an...

Visitor

Has Google assistant been fully integrated yet?  I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order.    For instance with Si...

Sl33py

Regular

4281 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Updating account

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should update my account, I can't do this wIthout agreeing ...

Newbie

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should u...

Joe

Community Legend

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Local Files Added, But Not Playing

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that I had to reset my phone and restored all the apps/s...

Casual Listener

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that ...

Maz1354

Casual Listener

684 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't connect to the wifi

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just appear with a "no internet connection available" err...

Newbie

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just a...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Can't sync local files to android anymore?

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announcement that Spotify no longer supports the syncing of l...

Casual Listener

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announceme...

390 Views

0 replies

0 likes

  • 390 Views
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Play downloaded content while offline

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip. So I downloaded a bunch of music so that it would be available when I was out of coverage area. Only trouble is that the app couldn't verify my sign-in when ...

Casual Listener

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip.  So I downloaded a bunch of music so that it would be available when I was out of coverage area.&nbsp...

eric4merica

Casual Listener

656 Views

2 replies

0 likes

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  • 2 replies
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Spotify interface missing some menus

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...

Music Fan

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...

EJP619

Music Fan

687 Views

2 replies

0 likes

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  • 2 replies
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Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

1154 Views

2 replies

0 likes

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  • 2 replies
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Bluetooth Streaming and Ford Sync

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I downloaded to the phone directly it plays fine. It ...

Newbie

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I ...

andbu1

Newbie

11577 Views

7 replies

1 likes

  • 11577 Views
  • 7 replies
  • 1 likes

How to edit the order of a playlist instead of the queue?

It looks like there is no such option on my android, but it used to work on my iOS? This function is disabled? Please help! I'm premium user!

Casual Listener

It looks like there is no such option on my android, but it used to work on my iOS?  This function is disabled?  Please help!  I'm premium user!

571 Views

0 replies

0 likes

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Airlines American~(8OO)~274~9543~Airlines Phone number=AA

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlines Customer Department Phone Number for getting connected the...

Casual Listener

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlin...

426 Views

0 replies

0 likes

airlines
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Call#Dial American (8OO)~274~9543 Airlines Phone Number

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, American Airlines Flight Status American airlines helpline nu...

Casual Listener

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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Music won't start playing

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume).Whole scenario looks like this: 1) I'm listening to music2) I use pause button3) I dismiss the notification of Spotify4) After 8 hours ...

Newbie

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume). Whole scenario looks like this:   1) I'm listening to music 2) I use pause...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
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Can't listen to music

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up. When did playing music become premium? I've delete...

Casual Listener

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up....

Stormiest

Casual Listener

741 Views

2 replies

0 likes

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  • 2 replies
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Frozen artwork & button

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... P.S. I am on the newest update

Newbie

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up....   ...

397 Views

0 replies

0 likes

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Solved!! Unwanted songs appearing on my personal playlists

Hallo Spotify CommunityI have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my playlist. I have even unfollowed the artist of those part...

Music Fan

Hallo Spotify Community I have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my play...

blackspark00

Music Fan

9245 Views

8 replies

0 likes

  • 9245 Views
  • 8 replies
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Bluetooth crackling /Normalize Volume option

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify playback results in extreme crackling/static on all...

Newbie

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify ...

Joe

Community Legend

1183 Views

1 replies

1 likes

  • 1183 Views
  • 1 replies
  • 1 likes