Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7602 Views
  • 42 replies
  • 16 likes
  • 7602 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862014 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862014 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22655 Views
  • 3 replies
  • 0 likes
  • 22655 Views
  • 3 replies
  • 0 likes

Storage saving on internal Storage even though it is not selected

Hey guys,even though I selected external storage on my SD card the storage is still occupied on my Samsung J5 (I think that's the name)it is annoying because it is around 5gb.

  • Newbie
  • Hey guys, even though I selected external storage on my SD card the storage is still occupied on my Samsung J5 (I think that's the name) it is annoying because it is around 5gb.
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Tengo Premium y no puedo quitar el aleatorio

Estoy suscrito en el plan familiar, y en mi compu e ipad funciona a la perfeccion, pero en android me aparece que no tengp premium ¿que hago?

  • Newbie
  • Estoy suscrito en el plan familiar, y en mi compu e ipad funciona a la perfeccion, pero en android me aparece que no tengp premium ¿que hago?
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

Playback stops when sending a voice note on whatsapp

I wish there was an option that allows spotify to keep playing the track while I send a voice note with whatsapp. Sometimes I'm listening to a song through my Bluetooth speakers and I want to send part of the song I'm listening to through a voice not...

  • Casual Listener
  • I wish there was an option that allows spotify to keep playing the track while I send a voice note with whatsapp. Sometimes I'm listening to a song through my Bluetooth speakers and I want to send pa...
  • 1075 Views
  • 0 replies
  • 8 likes
  • 1075 Views
  • 0 replies
  • 8 likes

Sync 3 Android Auto Issues

Hi,I have Spotify Premium with the account linked to multiple devices (phone, Alexa, Sonos, etc). When I am in my car using android auto and another device starts playback Spotify within Android Auto thinks I am playing it back on my device and switc...

  • Newbie
  • Hi, I have Spotify Premium with the account linked to multiple devices (phone, Alexa, Sonos, etc). When I am in my car using android auto and another device starts playback Spotify within Android ...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

Track info won't show on my car

Please help - I stream my music via Bluetooth to my car radio and spotify worked perfectly with my old phone (Sony Xperia) but since I started using my new phone (Samsung s7) the track info will not display on my car radio! Any suggestions would be g...

  • Newbie
  • Please help - I stream my music via Bluetooth to my car radio and spotify worked perfectly with my old phone (Sony Xperia) but since I started using my new phone (Samsung s7) the track info will not ...
  • 509 Views
  • 0 replies
  • 0 likes
  • 509 Views
  • 0 replies
  • 0 likes

Redeemed premium - can't turn off shuffle

Hey folks,Got a question. Today I noticed that my premium membership went out. So I bought a prepaid card for 3 months (what I always did for the last 2 years). I redeemed the code and everything seemed fine. But when I try to turn off the shuffle fu...

  • Newbie
  • Hey folks, Got a question. Today I noticed that my premium membership went out. So I bought a prepaid card for 3 months (what I always did for the last 2 years). I redeemed the code and everything s...
  • Joe
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Cant configure quality despite being Premium

Hi everyone! I just bought a family pack, so im premium now, but the android app doesnt let me change the quality setting (set for "auto" in streaming, and "normal" for downloaded songs). Does anyone know the reason? Thanks!!

  • Newbie
  • Hi everyone!   I just bought a family pack, so im premium now, but the android app doesnt let me change the quality setting (set for "auto" in streaming, and "normal" for downloaded songs). Do...
  • Joe
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify premium will not start

I bough today a Code from a Shop. I used it and in the online website of spotify, they say that I have Premium until to the 31.8.2017. But when I login to the App, they say that I dont have Premium. Can someone pls help me?

  • Newbie
  • I bough today a Code from a Shop. I used it and in the online website of spotify, they say that I have Premium until to the 31.8.2017. But when I login to the App, they say that I dont have Premium. ...
  • Joe
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

transfering library from desktop to phone?

hey i was wondering if anyone knew if its possible to completly transfer every song you have downloaded for offline play to your android phone and have it ready for offline play too? i dont want to have to redownload off of data on my phone as my lib...

  • Casual Listener
  • hey i was wondering if anyone knew if its possible to completly transfer every song you have downloaded for offline play to your android phone and have it ready for offline play too? i dont want to h...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Recently played and search friends

I toggled off hide activity in desktop but my profile still shows my recently played on android - pretty sure it's the public view. Then for several days I haven't been able to search friends - username or otherwise.

  • Newbie
  • I toggled off hide activity in desktop but my profile still shows my recently played on android - pretty sure it's the public view. Then for several days I haven't been able to search friends - u...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Premium account on FREE

My premium account is suddenly set as FREE Account.Please check this? I posted this already this morning but my post seems to be deleted? Thanks in advance

  • Music Fan
  • My premium account is suddenly set as FREE Account. Please check this?   I posted this already this morning but my post seems to be deleted?   Thanks in advance
  • Joe
  • Community Legend
  • 1433 Views
  • 12 replies
  • 0 likes
  • 1433 Views
  • 12 replies
  • 0 likes

erreur code -24 impossible d'ouvrir Spotify

BonjourVoici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté") Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même résultat encore et encore ....J'ai également enlevé puis remis ...

  • Newbie
  • Bonjour Voici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté")  Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même rés...
  • Joe
  • Community Legend
  • 1236 Views
  • 1 replies
  • 0 likes
  • 1236 Views
  • 1 replies
  • 0 likes

Solved!! Imported music missing from Artists/Albums

HI, I imported some mp3 from my device into the app, and everything works fine when i search for specific songs, but albums and artists dont show under Artists and Albums view. Has anyone else experienced this? Is there a fix? thanks

  • Newbie
  • HI, I imported some mp3 from my device into the app, and everything works fine when i search for specific songs, but albums and artists dont show under Artists and Albums view.  Has anyone...
  • Joe
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • 705 Views
  • 1 replies
  • 0 likes

La playlist para en cada cancion

Se para la reproducción al terminar una canción si el móvil está bloqueado. Lo desbloqueo y vuelve a reproducir solito. Es bastante molesto. Mi móvil es un Xiaomi redmi4. Escucho Spotify al salir a correr y eso de que se pare canción a canción es un ...

  • Newbie
  • Se para la reproducción al terminar una canción si el móvil está bloqueado. Lo desbloqueo y vuelve a reproducir solito. Es bastante molesto. Mi móvil es un Xiaomi redmi4. Escucho Spotify al salir a c...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Where did "recommended for you" go for Running genre

A few months ago I noticed that when using the Running lists, the option to choose "recommended for you" went away. Now there are a lot of different lists to which you can set to BPM but not a "recommended for you list" that builds off your music tas...

  • Newbie
  • A few months ago I noticed that when using the Running lists, the option to choose "recommended for you" went away.  Now there are a lot of different lists to which you can set to BPM but not a ...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

App freezes and downloads take an eternity

I use Spotify on my Galaxy S6 Edge and my Ipad 4 everyday, downloads and streaming, but now the music keeps freezing after just 10 seconds of play and downloads take hours to make. So i'm now stuck on whatever songs i have already downloaded.

  • Newbie
  • I use Spotify on my Galaxy S6 Edge and my Ipad 4 everyday, downloads and streaming, but now the music keeps freezing after just 10 seconds of play and downloads take hours to make. So i'm now stuck o...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Importar

a opção de Importar nas configurações sumiu e junto dela as minhas músicas da memória interna. alguém pode me ajudar com isso??

  • Visitor
  • a opção de Importar nas configurações sumiu e junto dela as minhas músicas da memória interna. alguém pode me ajudar com isso??
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Se borran canciones descargadas!!!

Hay alguna solución para esto??? Estoy cansado de que una vez por semana se me borren las canciones y tenga que bajar todo de nuevo. Voy a optar por dar de baja el servicio

  • Casual Listener
  • Hay alguna solución para esto??? Estoy cansado de que una vez por semana se me borren las canciones y tenga que bajar todo de nuevo. Voy a optar por dar de baja el servicio
  • osornios
  • Spotify Star
  • 8047 Views
  • 3 replies
  • 4 likes
  • 8047 Views
  • 3 replies
  • 4 likes

Solved!! Spotify needs to shape up

I came to this site for the second time in three yearsAnd after visiting this time,I then go back into my Spotify app only for a message to appear,saying you have signed in on a maximum amount of devices,and you have deleted 3.5 gig of dataI have had...

  • Casual Listener
  • I came to this site for the second time in three years And after visiting this time,I then go back into my Spotify app only for a message to appear,saying you have signed in on a maximum amount of d...
  • DRUIDDOODE
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • Spotify needs to shape up
  • 431 Views
  • 2 replies
  • 0 likes

Spotify Does Not Play When Selecting a Song

Using Samsung Galaxy S3 and latest firms for phone and app.Tapping a song does not play it. - it only makes the "shuffle all" button wiggle - if it's there, anyway.I have performed all the basic diagnostic procedures, including a clean re-installatio...

  • Casual Listener
  • Using Samsung Galaxy S3 and latest firms for phone and app. Tapping a song does not play it. - it only makes the "shuffle all" button wiggle - if it's there, anyway. I have performed all the ba...
  • david888
  • Regular
  • 636 Views
  • 7 replies
  • 0 likes
  • 636 Views
  • 7 replies
  • 0 likes