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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839211 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839211 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13590 Views
  • 1 replies
  • 0 likes
  • 13590 Views
  • 1 replies
  • 0 likes

Log-in Error; "You do not have a spotify account connected to your facebook account"

Hello, I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym Facebook account nor do I want to. However, when I try to sign in...

  • Newbie
  • Hello,    I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym...
  • Joe
  • Community Legend
  • 17116 Views
  • 8 replies
  • 1 likes
  • 17116 Views
  • 8 replies
  • 1 likes

Solved!! Not able to delete song of a playlist

Hello,During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas?Thanks!!Anthony

  • Casual Listener
  • Hello, During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas? Thanks!! Anthony
  • Joe
  • Community Legend
  • 270 Views
  • 5 replies
  • 0 likes
  • 270 Views
  • 5 replies
  • 0 likes

Que List for Spotify Web Player

Hello,In the latest update the Que List has been removed from the Spotify online web player. It was one of the best functions for Spotify, you really need to consider bringing it back. //GML

  • Newbie
  • Hello, In the latest update the Que List has been removed from the Spotify online web player.   It was one of the best functions for Spotify, you really need to consider bringing it back. &n...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

I cant my spotify player in my lock screen can Someone help

I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.

  • Newbie
  • I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Songs periodically being undownloaded and other issues

Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all been undownloaded, and my song download location has be...

  • Regular
  • Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Android Auto - Only some of the playlist showing

Hi All,Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist. I expect the behaviour that when you are parked you should be able to see all playlists and all content inside playlists....

  • Music Fan
  • Hi All, Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist.   I expect the behaviour that when you are parked you should ...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Solved!! No terminé de completar mi suscripción de estudiante y ya me aparecieron dos cobros pendientes en mi

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

  • Newbie
  • Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.
  • MattSuda
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

[Moto G4] Behind the Lyrics cards get cut off

Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.

  • Newbie
  • Loving the behind the lyrics feature but long cards are getting cut off with no way to read the last one or two lines. Please make them scrollable or a smaller font.
  • 300 Views
  • 0 replies
  • 6 likes
  • 300 Views
  • 0 replies
  • 6 likes

Downloading now working.

To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.

  • Newbie
  • To download music (with wifi connection) do I need to have download using cellular data on? It doesn't want to work with it off. Just don't want to chance it and use up all my data.
  • justinewin_
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

continuous play

my spotify stops playing after one song. Also sometimes when my screen blacks out

  • Newbie
  • my spotify stops playing after one song.  Also sometimes when my screen blacks out
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
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Superuser Contribution Buen día tengo un problema

Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...

  • Newbie
  • Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...
  • Sophia
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Nexus 6P Sound Issues Marshmallow

I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into external speakers or my car stereo. I tested the phone i...

  • Regular
  • I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into exter...
  • robertsonj0844
  • Regular
  • 927 Views
  • 12 replies
  • 3 likes
  • 927 Views
  • 12 replies
  • 3 likes

Lost playlist

I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spotify icon, and I'm taken to the last song in my lis...

  • Newbie
  • I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spo...
  • Joe
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Spotify randomly changes device when playing

While playing a song, it seems to randomly go from my computer to me music player, without any interaction.

  • Casual Listener
  • While playing a song, it seems to randomly go from my computer to me music player, without any interaction.
  • Joe
  • Community Legend
  • 1685 Views
  • 8 replies
  • 6 likes
  • 1685 Views
  • 8 replies
  • 6 likes

Spotify undownloads tracks and albums (Premium)

This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...

  • Casual Listener
  • This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...
  • Nordavind
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Music skips Stutteren

Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...

  • Newbie
  • Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman  have tried different phones and reset the bluetooth and mobile but noting helps&...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

Songs stop one second before it should end

For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...

  • Newbie
  • For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...
  • discord-317
  • Music Fan
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Problemas com reprodução de musicas offline

As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.

  • Newbie
  • As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
  • 144 Views
  • 0 replies
  • 2 likes
  • 144 Views
  • 0 replies
  • 2 likes

Spotify plays audio from saved video files when using tasker

I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...

  • Newbie
  • I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list.   Below is ...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Env: prod