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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439017 Views

565 replies

37 likes

Account
Free
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Do playlist of albums originally bought on Itunes Count toward 10000 limit

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imported to Spotify as playlists and they didnt count ...

Community Legend

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imp...

375 Views

0 replies

0 likes

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can't log in my account in the app

Hi I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... I have access via Pc but not with my phone via the app.

Newbie

Hi   I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... &nb...

383 Views

0 replies

0 likes

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Can't play downloaded songs.

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening.Now I can't even download the songs even though the SDCard has storage available and it is the selected option.Also after trying t...

Casual Listener

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening. Now I can't even download the songs even though the SDCard has storage availa...

Joe

Community Legend

806 Views

5 replies

0 likes

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Extreme spike in data usage

Hi Spotify users, This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations. I cleared the cache somewhere this month. Perhaps the app stored a ...

Newbie

Hi Spotify users,   This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations.  ...

Joe

Community Legend

808 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't select SD card for storage/No Storage option

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save songs offline to my SD card, there are no options to even sele...

Music Fan

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7   I can no longer save so...

mattvon

Music Fan

15548 Views

5 replies

1 likes

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  • 1 likes

Add more gesture: UP=Delete, DOWN=Save >reduce accidents

Please give us a fast delete and save option.It's much saver when driving the car to have a swipe instead of going through a menu! It's much saver when driving the car to have a swipe instead of going through a menu!So please add:* swipe-UP to delete...

Music Fan

Please give us a fast delete and save option. It's much saver when driving the car to have a swipe instead of going through a menu!  It's much saver when driving the car to have a swipe in...

661 Views

0 replies

0 likes

add
gesture
save
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This is probably the most effed thing that has happened to me with technology ever

So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone, etc. So I'm in another city and Spotify is working great. ...

Newbie

So my account got hacked, here's what happened:   To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone...

520 Views

0 replies

0 likes

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Solved!! Changed download quality--will it apply to existing songs?

Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

Casual Listener

Hello,   I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

sumo29

Casual Listener

54629 Views

7 replies

1 likes

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Dynamic update, song pause, etc.

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The app no longer shows on the lock screen, dynamic data ...

Newbie

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The ap...

457 Views

0 replies

0 likes

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unwanted Recommended songs in playlist

I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tablet to stop it. VERY FRUSTRATING. Please tell me how to tu...

Newbie

I have the  spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tabl...

Tymbomb

Newbie

601 Views

2 replies

0 likes

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Unresponsive and laggy.

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not recognize my finger input until several seconds later. This...

Casual Listener

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not rec...

Ctrumz

Casual Listener

487 Views

1 replies

0 likes

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  • 1 replies
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Playlist nicht abspielbar bei zwei Nutzern

Hallo zusammen,ich habe mit meinen Kindern zusammen das Premium Abo. Es ist leider nicht möglich, gleichzeit mit einem Kind eine eigene Playlist zu hören. Wenn meine Tochter über ihr Handy eine Playlist hört und ich meine über eine Bluetoothbox anmac...

Visitor

Hallo zusammen, ich habe mit meinen Kindern zusammen das Premium Abo. Es ist leider nicht möglich, gleichzeit mit einem Kind eine eigene Playlist zu hören. Wenn meine Tochter über ihr Handy eine Pla...

375 Views

0 replies

0 likes

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Spotify Logging me out and deleting all Downloaded Tracks

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, which is particulary awful, because i have a slow inter...

Roadie

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, whic...

391 Views

0 replies

0 likes

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Superuser Contribution Song data not updating over bluetooth

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with Google play music or any other music apps. Is this...

Newbie

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with...

kbs001

Newbie

1207 Views

3 replies

0 likes

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  • 3 replies
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Grayed out tracks

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Casual Listener

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Joe

Community Legend

593 Views

2 replies

0 likes

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  • 2 replies
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Title too long hides controls

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.

Newbie

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.  

234 Views

0 replies

0 likes

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Music stutters/"skips" when screen is off [NVIDIA Shield Tablet]

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening. But anyway, Whenever the screen is off the music stutters and freezes, it sounds exactly like a skipping c...

Newbie

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening.    But anyway,  Whenever the screen i...

449 Views

0 replies

0 likes

  • 449 Views
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Downloaded music disappears

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all over again only for the vast majority of my library...

Casual Listener

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all ...

251 Views

0 replies

0 likes

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Sound not released

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only app this happens with. I noticed it yesterday, but I...

Newbie

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only a...

342 Views

0 replies

0 likes

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Broken Notifications

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matters.

Casual Listener

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matte...

muratcanterzi

Casual Listener

607 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes