Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376870 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?
I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?&n...
Casual Listener
621 Views
3 replies
0 likes
Anyone know what I can do to get my Spotify to stop skipping when my screen is turned off? Seems to only happen when my screen is black.
Anyone know what I can do to get my Spotify to stop skipping when my screen is turned off? Seems to only happen when my screen is black.
327 Views
0 replies
0 likes
Hi I'm having a bit of trouble here. My Huawei P8 Lite 2017 is only 16gb but my memory card is 64gb. I'm constantly running out of space. How can I transfer my downloaded songs to my sd card? Also, I don't have the option to do it in the app because ...
Hi I'm having a bit of trouble here. My Huawei P8 Lite 2017 is only 16gb but my memory card is 64gb. I'm constantly running out of space. How can I transfer my downloaded songs to my sd card? Also, I...
328 Views
0 replies
0 likes
I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!! I don't know wether other people have this problem or not, but I am just tired! I pay for ...
I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!! I don't know wether other peop...
Casual Listener
885 Views
3 replies
3 likes
Hello smart people!About two months ago, spotify stopped working on Samsung Smart tv TIZEN UE55J6200.It stops (loops) on starting page: sign spotify and three dots...I have tried all solutions that i have found:-reinstall app (didn't help at all)-res...
Hello smart people! About two months ago, spotify stopped working on Samsung Smart tv TIZEN UE55J6200. It stops (loops) on starting page: sign spotify and three dots... I have tried all...
Casual Listener
856 Views
1 replies
1 likes
I don't have offline music but spotify use my storage about 3-4 gb.My phone is samsung s7.
I don't have offline music but spotify use my storage about 3-4 gb.My phone is samsung s7.
223 Views
0 replies
0 likes
Hi thereI'm an avid user of Spotify. I love the interface and how easy it is to find stuff and to create playlists. I've got an android phone with a 64GB SD card in. But for some reason I've reached my download limit. Why is there a download limit on...
Hi there I'm an avid user of Spotify. I love the interface and how easy it is to find stuff and to create playlists. I've got an android phone with a 64GB SD card in. But for some reason I've ...
551 Views
0 replies
2 likes
I want my money back today
I want my money back today
Community Legend
363 Views
1 replies
0 likes
Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to use on music, while my tablet has quite a lot. I'm w...
Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to u...
Community Legend
2546 Views
1 replies
0 likes
So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I actually like that song quite much and would in fact...
So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I a...
Newbie
124238 Views
16 replies
11 likes
Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes?If I restart it boots new and looked as it was closed completely.Thanks for help
Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes? If I restart it boots new and looked as it was closed completely. Thanks for help
446 Views
0 replies
0 likes
Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! Any solutions?
Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! An...
368 Views
0 replies
1 likes
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...
Newbie
9826 Views
5 replies
3 likes
Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.
Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.
552 Views
0 replies
0 likes
I have Spotify premium and want to stream music to firestick via Spotify app.When playing track, there are no nearby devices even though the app is running on the firestick.I have followed all instructions to enable me to do this.Any help welcome.
I have Spotify premium and want to stream music to firestick via Spotify app. When playing track, there are no nearby devices even though the app is running on the firestick. I have followed all in...
Community Legend
11933 Views
1 replies
1 likes
While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switched to this phone when other phone broke. The music w...
While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switche...
265 Views
0 replies
0 likes
Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?
Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?
267 Views
0 replies
0 likes
Hi, I can not find this song .. who can help me?
Hi, I can not find this song .. who can help me?
311 Views
0 replies
0 likes
Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I don't own any ipads. Neither do most people I know. ...
Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I d...
Community Legend
334 Views
1 replies
0 likes
I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.
I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.
354 Views
0 replies
0 likes
