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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193994 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193994 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438353 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Download Spotify App without Amazon or Google Play

Hi, I am considering getting a premium account, but it is important to me, that I can download the app without the need to use a google account or amazon account, because I don`t have and want any.Please answer me, so I can consider your services. (W...

Casual Listener

Hi,   I am considering getting a premium account, but it is important to me, that I can download the app without the need to use a google account or amazon account, because I don`t have and wa...

piker

Newbie

38795 Views

3 replies

3 likes

  • 38795 Views
  • 3 replies
  • 3 likes

Musuc still playing after pick up facebook messenger call

Hello, I have an issue when music is playing on background and somebody is calling to me via Facebook messenger app. Durign call ringing music stops, and after I pick up the call, music continue playing, so I hear music and the person, which is calli...

Casual Listener

Hello, I have an issue when music is playing on background and somebody is calling to me via Facebook messenger app. Durign call ringing music stops, and after I pick up the call, music continue play...

felixnyström73

Casual Listener

540 Views

1 replies

1 likes

  • 540 Views
  • 1 replies
  • 1 likes

Spotify won't start after a Skype phone call is completed

As the subject topic says. Spotify stops when initiating a Skype call, but after I finished the Skype call the Spotify app won't resume playing.

Casual Listener

As the subject topic says. Spotify stops when initiating a Skype call,  but after I finished the Skype call the Spotify app won't resume playing.

390 Views

0 replies

0 likes

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[Android] Shuffle on big playlists is problematic

When playing my 1300 song playlist of downloaded tracks on shuffle with my Lenovo tablet the algorithm only uses the first 50 or so songs from the list to shuffle. Smaller Playlists with ~400 songs work fine. I already reinstalled the app with no fur...

Newbie

When playing my 1300 song playlist of downloaded tracks on shuffle with my Lenovo tablet the algorithm only uses the first 50 or so songs from the list to shuffle. Smaller Playlists with ~400 songs w...

380 Views

0 replies

0 likes

  • 380 Views
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spotify connects with Bose soundtouch but no sound

Hi all, I have a Premium spotify account but all of a sudden i have a problem to play songs from my library on my Bose soundtouch system. My Bose soundtoch system works fine. I can play radiostations but no songs from my Spotify account although Spot...

Newbie

Hi all,   I have a Premium spotify account but all of a sudden i have a problem to play songs from my library on my Bose soundtouch system.   My Bose soundtoch system works fine. I can ...

ShaunHartley

Casual Listener

952 Views

2 replies

1 likes

  • 952 Views
  • 2 replies
  • 1 likes

Entire years worth of saved songs disappeared

Hi everyone, I use Spotify Premium on Android, Windows laptop and desktop. Just recently I've noticed that more than a years worth of saved songs have disappeared. I've tried logging out and back in on all platforms and have tried reinstallls on all ...

Casual Listener

 Hi everyone,   I use Spotify Premium on Android, Windows laptop and desktop. Just recently I've noticed that more than a years worth of saved songs have disappeared.   I've tried ...

fonzman

Gig Goer

1110 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify clearing offline playlists?

Has this happened to anyone before? A message came up saying I exceeded my device limit (I hadn't) and that the app was clearing the data off my phone* (It didn't do that either it just desynced the app from my sd card or something), I don't have a c...

Gig Goer

Has this happened to anyone before? A message came up saying I exceeded my device limit (I hadn't) and that the app was clearing the data off my phone* (It didn't do that either it just desynced the ...

fonzman

Gig Goer

510 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Everything is gone including premium

I just logged into a new device and every song, album and artist I had saved is gone and my premium is gone which I'm still paying for btw and I'm trying to figure out what is going on and how do I get everything back

Newbie

I just logged into a new device and every song, album and artist I had saved is gone and my premium is gone which I'm still paying for btw and I'm trying to figure out what is going on and how do I g...

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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downloading repeatedly

Hi, please advise me.Every time I get on spotify it starts to download all the music I have ever saved. I know it has saved b4 but still re starts. I am a paying member with limited Internet at home. Thus costing me heaps in data.Then 2 top of my iss...

Newbie

Hi, please advise me. Every time I get on spotify it starts to download all the music I have ever saved. I know it has saved b4 but still re starts. I am a paying member with limited Internet at hom...

fhernan06

Newbie

675 Views

1 replies

0 likes

Downloaded music disappears
  • 675 Views
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Downloading although "download using cellular" is off AND WiFi is off!

Spotify seems to have it's mind set on using up all my data. I have disabled download via mobile data, but a few days ago all of a sudden my complete data was used up and then I saw Spotify had been downloading, even though there was no WiFi connecti...

Casual Listener

Spotify seems to have it's mind set on using up all my data. I have disabled download via mobile data, but a few days ago all of a sudden my complete data was used up and then I saw Spotify had been ...

Joe

Community Legend

2446 Views

1 replies

1 likes

  • 2446 Views
  • 1 replies
  • 1 likes

Solved!! Can not log in after update

My Android client was updated maybe about a week ago and I can no longer login.After an update a few days earlier, all my donwloads were removed.Now after this update I am prompted to log in (I can not add any screenshot because it is forbidden!? **b...

Casual Listener

My Android client was updated maybe about a week ago and I can no longer login. After an update a few days earlier, all my donwloads were removed. Now after this update I am prompted to log in (I c...

Joe

Community Legend

940 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

App stürzt ab bei Wiedergabe

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt. Ich habe das Problem erst seit ein paar Wochen, an der Inte...

Newbie

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt.   ...

1909 Views

0 replies

2 likes

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  • 2 likes

Spotify acts as if internet is unavailable

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months. Taking time out of my life to help you stay awesome. So what I have noticed is that on Android, I will open spotify and it won't show a...

Newbie

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months.  Taking time out of my life to help you stay awesome.   So what I have n...

353 Views

0 replies

0 likes

  • 353 Views
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Verfügbares Gerät speichern

Hallo,ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbaren Geräten von Tablet auf den Dot umstellen, kann ich ...

Newbie

Hallo, ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbare...

Luke

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

BUZZING SOUND

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the one on the preferences option but i was able to ch...

Newbie

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the...

MikkMerd

Regular

956 Views

2 replies

2 likes

  • 956 Views
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  • 2 likes

Crossfade is off... but really it is on. :,(

I have the note8 and just switched from groove. I've only had this app for a very short time now and it is already having issues. My settings with crossfade and gappless had not been changed. Crossfade is set to off, and gappless is on. But currently...

Newbie

I have the note8 and just switched from groove.  I've only had this app for a very short time now and it is already having issues.  My settings with crossfade and gappless had not been chan...

432 Views

0 replies

0 likes

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Superuser Contribution Continuesly having to re save songs

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Newbie

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Leonardo

Roadie

475 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Donde quedan las canciones que descargo?

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas?

Newbie

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas? 

Leonardo

Roadie

124166 Views

1 replies

1 likes

  • 124166 Views
  • 1 replies
  • 1 likes

WLAN Speaker from an other network

Hey there, last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one) i can stream music on her bose. How is this possible? I th...

Newbie

Hey there,   last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one...

Joe

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

I can't play a couple of songs ...

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Sony Xperia XA1 everything has been updated to have th...

Casual Listener

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Son...

Moniasuka

Casual Listener

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes