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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1764 Views

0 replies

6 likes

  • 1764 Views
  • 0 replies
  • 6 likes

Can't play Maroon 5 music.

I have followed playlists for the best of Maroon 5 and the only two songs that are able to play are the ones link to other artists as well. If I search Maroon 5 and just try playing a song on their profile it doesn't work either it says song unavaila...

Newbie

I have followed playlists for the best of Maroon 5 and the only two songs that are able to play are the ones link to other artists as well. If I search Maroon 5 and just try playing a song on their p...

Joe

Community Legend

1238 Views

4 replies

3 likes

  • 1238 Views
  • 4 replies
  • 3 likes

Can't play specific artist

Hi, I'm unable to play any songs by Metallica on Android devices. I can see the catalogue but can't play any songs. I've tried reinstalling but to no avail. I'm running spotify v8.4.23.784 and android v8.0. Thanks.

Newbie

Hi, I'm unable to play any songs by Metallica on Android devices. I can see the catalogue but can't play any songs. I've tried reinstalling but to no avail. I'm running spotify v8.4.23.784 and androi...

Joe

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify logging out and wiping files when battery dies

Whenever the battery on my Moto G5 dies when I turn it back on it's logged me out and wiped everything. I try logging in but it tells me I must be connected and to go online. I try but it just keeps looping saying I need to connect. Tried it on numer...

Casual Listener

Whenever the battery on my Moto G5 dies when I turn it back on it's logged me out and wiped everything. I try logging in but it tells me I must be connected and to go online. I try but it just keeps ...

667 Views

0 replies

1 likes

cache clearing
cache problems
Log in problem
  • 667 Views
  • 0 replies
  • 1 likes

Downloaded Music does not appear so / No Offline

On my Samsung Galaxy J3 I use the premium version. I have quite a bit of music downloaded. I recently had to soft reset my phone for a separate reason. When I rebooted it, I could no longer play music offline. Every song I had downloaded appears to b...

Newbie

On my Samsung Galaxy J3 I use the premium version. I have quite a bit of music downloaded. I recently had to soft reset my phone for a separate reason. When I rebooted it, I could no longer play musi...

coalminecanary

Roadie

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Some music not playing

Hi there! I've been trying to listen to Justin Timberlake on both my android mobile device and on my windows laptop. However, none of songs seem to be working. It does seem to only be his songs however as everything else is working normally! I have s...

Newbie

Hi there! I've been trying to listen to Justin Timberlake on both my android mobile device and on my windows laptop. However, none of songs seem to be working. It does seem to only be his songs howev...

293 Views

0 replies

1 likes

  • 293 Views
  • 0 replies
  • 1 likes

AUTOPLAY

Dear Spotify. Today was THEE LAST DAY I put up with your auto play on my phone while connected to the bluetooth in my car. I know £15.00 pm is not a lot of money to a big company like yourself, nevertheless, I will be cancelling my subscription with ...

Newbie

Dear Spotify.   Today was THEE LAST DAY I put up with your auto play on my phone while connected to the bluetooth in my car. I know £15.00 pm is not a lot of money to a big company like yourse...

380 Views

0 replies

2 likes

  • 380 Views
  • 0 replies
  • 2 likes

I bought premium but it's not working

I bought premium but I can't use it. my Spotify still look like a free acc

Newbie

I bought premium but I can't use it. my Spotify still look like a free acc 

Joe

Community Legend

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Can't sync Spotify account to Touchtunes

I was having a looping issue trying to sync my Spotify account to my Touchtunes account at a local bar. I was using my android phone and both of the services (Spotify and Touchtunes) were apps downloaded from the Google Play Store. I was unsuccessful...

Newbie

I was having a looping issue trying to sync my Spotify account to my Touchtunes account at a local bar.  I was using my android phone and both of the services (Spotify and Touchtunes) were apps ...

Joe

Community Legend

13514 Views

3 replies

3 likes

  • 13514 Views
  • 3 replies
  • 3 likes

Solved!! Music stops when I move

Hello, I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my phone in my pocket. I've tried switching earphones, same p...

Casual Listener

Hello,  I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my ...

coalminecanary

Roadie

6266 Views

3 replies

0 likes

  • 6266 Views
  • 3 replies
  • 0 likes

Display size on Android tablet?

Is there a way to get the app to use the entire screen for display as opposed to phone size? I'm using Lenovo Yoga.

Casual Listener

Is there a way to get the app to use the entire screen for display as opposed to phone size? I'm using Lenovo Yoga. 

destinie_6ca

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Can't choose songs on Android App anymore? (Premium subscriber)

I am subscribed to Spotify Premium (Student) and have my playlists downloaded on the android app on my Galaxy S8 (set to offline mode) so I don't burn through my data. I noticed yesterday that the app layout looks different, so it has been updated. M...

Newbie

I am subscribed to Spotify Premium (Student) and have my playlists downloaded on the android app on my Galaxy S8 (set to offline mode) so I don't burn through my data. I noticed yesterday that the ap...

Joe

Community Legend

604 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Downloaded File Location on Android

Hi, Where are the playlist/downlods stored on an Android (S3 Mini)? I have downloaded a playlist, which I then deleted on the desktop version. When I go back in Spotify on Android, it's no longer there but not sure if the files remain, so I want to l...

Casual Listener

Hi, Where are the playlist/downlods stored on an Android (S3 Mini)?   I have downloaded a playlist, which I then deleted on the desktop version.   When I go back in Spotify on A...

Joe

Community Legend

81653 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Album cover On lockscreen

Can someone please help me I can't get album covers to display on my lock screen.I'm using an Oppo R9 plus.

Newbie

Can someone please help me I can't get album covers to display on my lock screen. I'm using an Oppo R9 plus.

Joe

Community Legend

1140 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Restarted phone, offline mode, unable to login.

Phone updated, restarted and trying to launch spotify app. On login, get " You are currently set to offline. Please go online to connect." Any way to change the online/offline setting without loging in? Do I now lose all my downloaded content? Seems ...

Casual Listener

Phone updated, restarted and trying to launch spotify app.  On login, get " You are currently set to offline.  Please go online to connect."   Any way to change the online/offline se...

t1ttyburgerz

Casual Listener

1895 Views

5 replies

0 likes

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  • 5 replies
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Spotify crash when another app opens the camera

Everytime another app use the camera or opening the camera app itself my spotify either pauses the music or more often crashs. I have one Nexus 5X with pure android 8, I don't rebember if i had the same problem with my last phone.

Newbie

Everytime another app use the camera or opening the camera app itself my spotify either pauses the music or more often crashs.   I have one Nexus 5X with pure android 8, I don't rebe...

986 Views

0 replies

9 likes

  • 986 Views
  • 0 replies
  • 9 likes

Solved!!Superuser Contribution Audio lagging on Huawei P9 Plus

Im having trouble with lagging\skipping, it started suddenly and it goes away after 30 sec to a minute. But it is really annoying, and did not have this problem earlier. Tried to delete cache and redownloaded songs, same result.

Casual Listener

Im having trouble with lagging\skipping, it started suddenly and it goes away after 30 sec to a minute. But it is really annoying, and did not have this problem earlier.   Tried to delete cach...

Krisj2k

Casual Listener

1698 Views

5 replies

0 likes

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  • 5 replies
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Spotify Android App automatically starts when I start playing music through Spotify on my PC. Why??

This started in the past few days. I'll hit play on Spotify on my work computer or home computer and it will start it in the background my phone at the same time. How do I stop this from happening please? They appear to be synced but I don't recall s...

Casual Listener

This started in the past few days. I'll hit play on Spotify on my work computer or home computer and it will start it in the background my phone at the same time. How do I stop this from happening pl...

user-removed

Not applicable

3798 Views

8 replies

1 likes

  • 3798 Views
  • 8 replies
  • 1 likes

Dangerous bug / Connect starts with Max Volume on AVR

Problem:on the first start of Spotify Connect beaming to an AVR it starts with MAXIMUM VOLUME!This can blow your ears and your speakers, it is realy dangerous not only annoying. The volume is preset to max, you may notice it on the connect screen and...

Casual Listener

Problem: on the first start of Spotify Connect beaming to an AVR it starts with MAXIMUM VOLUME! This can blow your ears and your speakers, it is realy dangerous not only annoying.   The vo...

rienwessels

Newbie

2901 Views

9 replies

9 likes

Dangerous Bug
Spotify Connect Volume Control
  • 2901 Views
  • 9 replies
  • 9 likes

Spotify Android gone dead slow

Even connecting on my home wifi network, I spend most of time looking at the rotating green circle icon. Loads of people making the same complaint about the app. When will this be fixed? P.

Regular

Even connecting on my home wifi network, I spend most of time looking at the rotating green circle icon. Loads of people making the same complaint about the app. When will this be fixed?   P.

coalminecanary

Roadie

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
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Pairing headphones with phone and computer

I have Dell Inspiration running on Windows 10, Beoplay Bluetooth headphones, and an Android phone. I can't get my headphones to pair with both the computer and computer at the same time. It says they're both paired but when I try to play music from m...

Newbie

I have Dell Inspiration running on Windows 10, Beoplay Bluetooth headphones, and an Android phone. I can't get my headphones to pair with both the computer and computer at the same time. It says...

coalminecanary

Roadie

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes