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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116388 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234075 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234075 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594292 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487675 Views

580 replies

42 likes

Account
Free
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1Go of saved music just vanished

Hello,Oddly enough, 1 day after posting a new 5* rating on Google play, I opened the app to find out that ALL my 1+Go saved music was GONE EXCPET 1 playlist... But the space is still occupied on my phone...I tried rebooting the phone, clearing the ca...

Newbie

Hello, Oddly enough, 1 day after posting a new 5* rating on Google play, I opened the app to find out that ALL my 1+Go saved music was GONE EXCPET 1 playlist... But the space is still occupied on my...

378 Views

0 replies

0 likes

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Cant log onto Spotify using the app on my Samsung 7.

I am unable to log onto Spotify using the app on my samsung 7. My email/username password are correct. I can log onto my account using my PC.

Newbie

I am unable to log onto Spotify using the app on my samsung 7. My email/username password are correct. I can log onto my account using my PC.

elaker82

Newbie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica. No llego a tener mas de 2300 canciones y solo teni...

Newbie

Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica....

Moncoolse

Newbie

1079 Views

1 replies

1 likes

Android 7.1
Download error
Erased playlists
Help Spotify!
motorola
Playlists
  • 1079 Views
  • 1 replies
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My account got reset

I came home from work today and discovered that my whole account was reset to the state it was in years ago. I have been offline for the whole day and when I got back online I was kicked out of my premium account, all my playlists were deleted and al...

Newbie

I came home from work today and discovered that my whole account was reset to the state it was in years ago. I have been offline for the whole day and when I got back online I was kicked out of my pr...

405 Views

0 replies

0 likes

  • 405 Views
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Unable to save to sd card. "Storage" button not found

I have an HTC desire that I strictly got for music. Because of the small storage I got a 32g memory card for it. I switched the phone to automatically save to the sd card but spotify still saved to the phone storage. I'm kind of a tech idiot.

Newbie

I have an HTC desire that I strictly got for music. Because of the small storage I got a 32g memory card for it. I switched the phone to automatically save to the sd card but spotify still saved to t...

311 Views

0 replies

0 likes

  • 311 Views
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Lock screen

I would like my lock-screen to look like this Instead of this notification bar you give me. (Pictures attached)

Newbie

I would like my lock-screen to look like this Instead of this notification bar you give me. (Pictures attached)  

562 Views

0 replies

0 likes

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Downloading on cellular even when set to only wifi

I have my settings set to only download using WiFi but randomly downloads happen as soon as the app is opened even when on cellular. Its causing huge amounts of data to get used. I have a couple playlists that are updated weekly (new music friday) se...

Casual Listener

I have my settings set to only download using WiFi but randomly downloads happen as soon as the app is opened even when on cellular. Its causing huge amounts of data to get used.   I have a co...

597 Views

0 replies

0 likes

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Solved!! Android Wear 2.0 App Update

When will Spotify finally release the update for Android Wear 2.0 support which was shown at Google I/O 2016?

Casual Listener

When will Spotify finally release the update for Android Wear 2.0 support which was shown at Google I/O 2016?

hormiga_atomica

Casual Listener

7348 Views

5 replies

14 likes

  • 7348 Views
  • 5 replies
  • 14 likes

Superuser Contribution Music does not continue playing unless downloaded

If I am browsing or playing songs from a seperate playlist that is not downloaded on my phone, I continuouly have to go back to Spotify and bring it onto my main screen. It shows that it has gone to the next song, and that it is still playing, Not pa...

Newbie

If I am browsing or playing songs from a seperate playlist that is not downloaded on my phone, I continuouly have to go back to Spotify and bring it onto my main screen. It shows that it has gone to ...

andyknight1967

Newbie

1121 Views

2 replies

1 likes

Android
Help
Music
phone
stop
  • 1121 Views
  • 2 replies
  • 1 likes

Cobro adelantado al cambiar el tipo de plan

Quise cambiar mi plan por el nuevo plan universitario y nuevamente me pideron los datos de mi tarjeta. (Se hace la aclaración previa de que no se hara el cargo) y al llenar los datos y completar el registro me ha llegado una notificación del banco po...

Newbie

Quise cambiar mi plan por el nuevo plan universitario y nuevamente me pideron los datos de mi tarjeta. (Se hace la aclaración previa de que no se hara el cargo) y al llenar los datos y completar el r...

557 Views

0 replies

1 likes

  • 557 Views
  • 0 replies
  • 1 likes

Spotify won't share release notes; what are they hiding?

I noticed that Spotify stopped sharing Release Notes for the iOS app.Instead, every update simply reads "We're always making improvements to Spotify..." etc etc.I wanted to know what changed so I emailed customer service, but they have proven unwilli...

Regular

I noticed that Spotify stopped sharing Release Notes for the iOS app. Instead, every update simply reads "We're always making improvements to Spotify..." etc etc. I wanted to know what changed so...

user-removed

Not applicable

3812 Views

1 replies

6 likes

  • 3812 Views
  • 1 replies
  • 6 likes

No puedo descargar en SD

hola que tal comunidad, mi problema es que al configurar que almacene en la memoria interna si lo descarga y puedo escuchar offline pero al cambiar la opcion y descargar musica en la SD no se guarda, solo se guarda cuando la configuracion es en memor...

Newbie

hola que tal comunidad, mi problema es que al configurar que almacene en la memoria interna si lo descarga y puedo escuchar offline pero al cambiar la opcion y descargar musica en la SD no se guarda,...

449 Views

0 replies

0 likes

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[Nokia 5] There is no storage Title in settings

Hey, I have Nokia 5, and I want to download music to my sd card but there is no option for select sd card, I gave the storage permission Spotify by manually (from settings) but nothing change, could you guys please help me ^__^ (android v7.1.2)

Casual Listener

Hey,  I have Nokia 5, and I want to download music to my sd card but there is no option for select sd card, I gave the storage permission Spotify by manually (from settings) but nothing change,...

feristahbey

Casual Listener

1540 Views

2 replies

0 likes

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  • 2 replies
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Where is the storage area?

I just reinstalled spotify and a i can't save my music in the sd card. Is there a solution?

Newbie

I just reinstalled spotify and a i can't save my music in the sd card. Is there a solution?

390 Views

0 replies

0 likes

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EQ Not working on my Honor 8

Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.

Newbie

Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.

skisquash

Regular

4260 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Mobile download in an international country

Hi All, I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai. I am trying to install Spotify Mobile, however the system is not letting me as I am not in an "approved" spotify country. Spo...

Casual Listener

Hi All,   I have a UK based premium spotify account. I just changed phones to the Samsung Galaxy S3, while I am away in Dubai.   I am trying to install Spotify Mobile, however the s...

Jude5

Newbie

46643 Views

26 replies

0 likes

  • 46643 Views
  • 26 replies
  • 0 likes

Can't save on SD card

Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and in the beginning it recognises the sd card and is ...

Newbie

Hi, i've just bought a new 128gb sd card for my samsung galaxy s7. I've already cleaned my cache, uninstalled spotify, and formatted my sd card for the beginning. But now i've reinstalled spotify and...

512 Views

0 replies

0 likes

  • 512 Views
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ERROR DE REPRODUCCION / ERROR DE DESCARGA

Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline. Al parecer todo ya estaba normal , pero cuando lo...

Newbie

Hola , nunca tuve problemas con spotify , hasta el dia de hoy. Todo estaba normal , hasta que dejó de reproducir las canciones entonces decidí conectarme al internet , ya que lo tenia en modo offline...

439 Views

0 replies

0 likes

  • 439 Views
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%#(8OO)<274-9543>American airlines phone number=BOOK+SOON91

(8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Care Phone Number for Cheap Flights this number for Reservations, Cancellation, (8OO)<274-9543>...

Regular

(8OO)<274-9543>American airlines phone number=BOOK+SOON91 Cheap Flights Tickets booking Customer (8OO)<274-9543>American airlines phone number=BOOK+SOON91 Care Phone Number for ...

605 Views

0 replies

0 likes

American airlines phone number
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