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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120133 Views

27 replies

4 likes

  • 120133 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242401 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242401 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603744 Views

79 replies

3 likes

  • 603744 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496497 Views

581 replies

42 likes

Account
Free
  • 496497 Views
  • 581 replies
  • 42 likes

Songs stop after 2 secs.

I have a premium account.Desktop fine.Android phone started glitching this morning with latest app update.All playlists cycles fast through all tunes when opened. Will not stop.All songs play for a second. then stop. then app hangs/fails.I have re-bo...

Newbie

I have a premium account. Desktop fine. Android phone started glitching this morning with latest app update. All playlists cycles fast through all tunes when opened. Will not stop. All songs play...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Vpn not working

Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify app it logged me out and when i try to log in it ke...

Newbie

Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify ...

Joe

Community Legend

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add songs to Queue; Songs in Queue get removed automatically.

Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you clicked the next button when the song plays) even when...

Casual Listener

Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you cli...

MarkKJF

Casual Listener

922 Views

2 replies

0 likes

  • 922 Views
  • 2 replies
  • 0 likes

Spotify se cierra y elimina música descargada

Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla.Además cuando descargo música con wifi, coloco los datos m...

Newbie

Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla. Ademá...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Solved!! Behind the Lyrics does not work.

Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why did this happen! I tried with a lot of famous songs...

Visitor

Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why ...

TheBlackHawkW

Newbie

6685 Views

2 replies

0 likes

  • 6685 Views
  • 2 replies
  • 0 likes

Music stopping when I open any app

Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, games - Spotify music stops. My mobile phone is a M...

Newbie

Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, ...

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Huawei m3

Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions?Thanks

Newbie

Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions? Thanks  

Joe

Community Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Pausing multiple times in a song

Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please help its supper annoying.

Newbie

Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please h...

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Can`t log in

Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify.Since then it is impossible to log in again on my Android...

Visitor

Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify. Sinc...

Joe

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Android Mobile App: Playlist Folders?

On My iPodI made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist folders that I make on my desktop app will also show up. Would...

Regular

  On My iPod I made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist...

1073 Views

0 replies

0 likes

Android
differences
folders
iOS
Mobile
playlist folders
Playlists
Spotify mobile
  • 1073 Views
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  • 0 likes

Superuser Contribution Storage location on Samsung S7e.

Hello, I'm about to switch if I don't find any solution for this issue, that I have had for almost a year.On Spotify, I have selected the storage location to external memory card. I gave the app the rights to access the external storage.I tried every...

Casual Listener

Hello,   I'm about to switch if I don't find any solution for this issue, that I have had for almost a year. On Spotify, I have selected the storage location to external memory card. I gave&n...

gaspardmasy

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

[HOW TO] Troubleshooting - Clear application data on Android

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whenever troubleshooting an Android application is to ...

Community Legend

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whe...

Joe

Community Legend

13353 Views

3 replies

2 likes

Android
Tutorial
  • 13353 Views
  • 3 replies
  • 2 likes

Why does search require two clicks in Android?

It's not a huge deal but it drives me nuts just because it seems so ergonomically ridiculous. I click on the magnifying glass icon at the bottom of the app screen and the search bar appears at the top of the app screen. Then I have to click on the se...

Regular

It's not a huge deal but it drives me nuts just because it seems so ergonomically ridiculous. I click on the magnifying glass icon at the bottom of the app screen and the search bar appears at the to...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Can't play music

I've bought a premium account but can not play music

Casual Listener

I've bought a premium account but can not play music

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Cracking and pops when playing

Hi everyone! Problem with my Galaxy s6 here. Whenever you play songs, there is this annoying "crack" or "pop" sound (kind of like static). Dunno what to do! I tried uninstalling the app, reinstalling it clean and nothing. I disabled all sound enhance...

Newbie

Hi everyone! Problem with my Galaxy s6 here. Whenever you play songs, there is this annoying "crack" or "pop" sound (kind of like static). Dunno what to do!  I tried uninstalling the app, reins...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

Hello Spotify keeps deleting my music saying I'm using a max amount of devices. I only use my phone and I deleted it off my two functioning computers and also the third computer is broke so I can't use it at all. How can I fix this. I want to listen ...

Newbie

Hello Spotify keeps deleting my music saying I'm using a max amount of devices. I only use my phone and I deleted it off my two functioning computers and also the third computer is broke so I can't u...

Luke

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Album Art Pionner car radio

Me gustaría saber cómo lograr que se muestren las ilustraciones de las canciones en Spotify como lo hace Pandora.... Es posible?

Newbie

Me gustaría saber cómo lograr que se muestren las ilustraciones de las canciones en Spotify como lo hace Pandora.... Es posible?

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Offline Musik Android

Hallo,wie finde ich heraus, welche Musikstücke ich offline auf meinem Android habe?Ich möchte mir alle Offline verfügbaren Daten anzeigen lassen? Habe lediglich die Funktion Cache leeren gefunden; das würde alles löschen - oder?Löschen möchte ich ggf...

Casual Listener

Hallo, wie finde ich heraus, welche Musikstücke ich offline auf meinem Android habe? Ich möchte mir alle Offline verfügbaren Daten anzeigen lassen?   Habe lediglich die Funktion Cache leeren...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Solved!! My playlist won't play on Premium

Hello there, A playlist that I have put together cannot play on my Android 7.0 phone (LG V20). All the songs are greyed out, and the only thing I can do with them is "Remove from playlist". I have recently performed a hard reset on my phone, and the ...

Casual Listener

Hello there,   A playlist that I have put together cannot play on my Android 7.0 phone (LG V20). All the songs are greyed out, and the only thing I can do with them is "Remove from playlist". ...

IguanaSetup

Community Legend

1598 Views

3 replies

0 likes

  • 1598 Views
  • 3 replies
  • 0 likes

Solved!! Music stops after a few songs

Hi community, I'm using the latest version of Spotify on a Xiaomi Redmi 4A device android v 6.0.1 The music stops playing after two or three songs, not sure why. This is especially annoying every time I go for a run as I have to stop and fiddle aroun...

Casual Listener

Hi community,   I'm using the latest version of Spotify on a Xiaomi Redmi 4A device android v 6.0.1   The music stops playing after two or three songs, not sure why. This is especially ...

Chanoir

Casual Listener

2598 Views

2 replies

0 likes

  • 2598 Views
  • 2 replies
  • 0 likes