Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
108469 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
218999 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
574130 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
472467 Views
577 replies
40 likes
Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo siempre se cierra . tengo un lg g3.Por favor una solu...
Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo si...
497 Views
0 replies
0 likes
Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in that playlist, they aren't downloading and they are g...
Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in th...
Casual Listener
550 Views
2 replies
0 likes
I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is the only button I can press. When I try to turn shuffle off while mu...
I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is th...
Community Legend
684 Views
1 replies
0 likes
I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartphone. Other applications work just fine, anyone kno...
I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartp...
Community Legend
596 Views
1 replies
1 likes
My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs I do not and this is really confusing.
My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs ...
1213 Views
0 replies
0 likes
I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a new account with my new email
I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a n...
339 Views
0 replies
0 likes
Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else. Please help, it's driving me crazy!
Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else. Please help, it's driving me crazy!
410 Views
0 replies
0 likes
I have premium and it all of a sudden will only let me do suffle... Why?
I have premium and it all of a sudden will only let me do suffle... Why?
Newbie
707 Views
2 replies
0 likes
Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed
Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed
522 Views
0 replies
2 likes
I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically download the new, updated list as Spotify updates it? I...
I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically down...
Gig Goer
15109 Views
5 replies
6 likes
Dear community,I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to work with the marantz receiver.I have the newest firmwa...
Dear community, I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to wo...
Newbie
734 Views
3 replies
0 likes
I’m using a Samsung galaxy s8+ and the text on my app it’s blurred.Anyone knows how to fix it? Regards
I’m using a Samsung galaxy s8+ and the text on my app it’s blurred. Anyone knows how to fix it? Regards
Regular
674 Views
2 replies
0 likes
Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices. So, my ipad will say I have reached maximum number of oflline devices, i will check on offline device list and there's my gear s3 and android phone....
Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices. So, my ipad will say I have reached maximum number of oflline devices, i will check on off...
399 Views
0 replies
0 likes
When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second track queues up it goes away. Any ideas?
When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second t...
Newbie
789 Views
1 replies
2 likes
Hello.I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks.How can i fix this?BR Philipp
Hello. I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks. How can...
Casual Listener
6745 Views
7 replies
0 likes
Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de selecionar entre Memória interna e SD.
Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de se...
Newbie
877 Views
1 replies
2 likes
Can I control my spotify music cache?
Can I control my spotify music cache?
467 Views
0 replies
0 likes
I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car. There are several threads here in which users ask the same...
I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car. ...
1550 Views
0 replies
3 likes
Why can't I listen to them on my phone????
Why can't I listen to them on my phone????
Community Legend
424 Views
1 replies
0 likes
For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle it picks up there (for 1 second). This doesn't occur...
For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle i...
337 Views
0 replies
0 likes
