Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120147 Views

27 replies

4 likes

  • 120147 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242407 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242407 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603758 Views

79 replies

3 likes

  • 603758 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496503 Views

581 replies

42 likes

Account
Free
  • 496503 Views
  • 581 replies
  • 42 likes

Clear Recent Playlist

Hi all, how to clear recently played in library? 

Newbie

Hi all, how to clear recently played in library? 

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

I can't see the lyrisc

I cant see the lyrisc please help me

Newbie

I cant see the lyrisc please help me

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Playlist restarts after every song on chromecast

Hi guys, im having a problem with my spotify while casting to Chromecast.Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again.In a mysterious way my waitlist is adding the songs starting...

Casual Listener

Hi guys, im having a problem with my spotify while casting to Chromecast. Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again. In a ...

753 Views

0 replies

2 likes

  • 753 Views
  • 0 replies
  • 2 likes

[Bug] Last.fm scrobbling cannot be disabled

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm scrobbling in the Spotify settings I get a notification every time I pl...

Gig Goer

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify.    However, after I disabled the last.fm&...

atheistponcho

Newbie

1699 Views

5 replies

1 likes

Android
bug
  • 1699 Views
  • 5 replies
  • 1 likes

App keeps freezing during a certain song

This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app, it still plays. I'm connected to my spotify on my...

Newbie

This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Removing a saved song while offline doesn't sync

When I remove a saved song while offline, it says that the song is removed from my list. But the next time I start the app online, it still shows it.

Newbie

When I remove a saved song while offline, it says that the song is removed from my list.  But the next time I start the app online, it still shows it.

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D"...

Regular

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")&...

588 Views

0 replies

0 likes

airlines
  • 588 Views
  • 0 replies
  • 0 likes

account resettato

Ho cancellato i dati di spotify sul dispositivo perchè pesava troppo l'applicazione e automaticamente mi ha resettato l'account che avevo. Ha eliminato tutta la mia libreria, le mie playlist (anche nella versione web), mi dice di scaricare "premium",...

Newbie

Ho cancellato i dati di spotify sul dispositivo perchè pesava troppo l'applicazione e automaticamente mi ha resettato l'account che avevo.  Ha eliminato tutta la mia libreria, le mie playlist (...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET...

Regular

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Ai...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no m

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no meu cartão de 8,50 reais e o premium não está funcionando, disse que tinha dado errado o cadastro mas como que pode ser cobrada a taxa se o serviço nao...

Newbie

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no meu cartão de 8,50 reais e o premium não está funcionando, disse que tinha dado errado o cadastro ma...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

music keeps pausing

Why is my music pausing so much and how can I fix this?

Newbie

Why is my music pausing so much and how can I fix this?

IguanaSetup

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

musica persa

Ciao a tutti, piccolo problema con la mia musica. Oggi ho fatto un cambio account e tutta la musica che avevo scaricato ovviamente non è più disponibile. Sul mio s7 edge però, nella cartella spotify, vedo ancora tutti i file presenti. Esiste un modo ...

Newbie

Ciao a tutti, piccolo problema con la mia musica. Oggi ho fatto un cambio account e tutta la musica che avevo scaricato ovviamente non è più disponibile. Sul mio s7 edge però, nella cartella spotify,...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

spotify update deletes my saved music

Hi guys, Can you help me fix my spotify issue? It seems that when i update the spotify app on my android phone the saved copy of my music is erased on the SD card. and thus the update reverts back to the default storage location, which is the interna...

Newbie

Hi guys,   Can you help me fix my spotify issue? It seems that when i update the spotify app on my android phone the saved copy of my music is erased on the SD card. and thus the update revert...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Offline tracks randomly get deleted on all devices

I listen to my offline music all the time on my PC, Android phone and Android Tablet in my car. I have an issue where after between 1 and ~60 days of downloading all of my music to the SD card/HDD, it will randomly delete all the offline songs. It's ...

Newbie

I listen to my offline music all the time on my PC, Android phone and Android Tablet in my car. I have an issue where after between 1 and ~60 days of downloading all of my music to the SD card/HDD, i...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify deletes downloaded songs and forces them to redownload to internal memory

I download a lot of songs, a playlist of almost 400, to my phone for offline use, which has worked fine until very recently. Now, any time I turn it off, they are no longer downloaded and I have to redownload them. Additionally, when I do download th...

Visitor

I download a lot of songs, a playlist of almost 400, to my phone for offline use, which has worked fine until very recently. Now, any time I turn it off, they are no longer downloaded and I have to r...

Sutchy

Newbie

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes

Helene Fischer album navideño

Hola.Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify.Mi pregunta es: ¿Volverá a estar disponible? En verdad me encanta ese álbum, espero que vuelva. Gracias.

Newbie

Hola. Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify. Mi pregunta es: ¿Volverá a estar disponible?  En verdad me encanta ese álbum, esper...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sonido saturado durante canciones especificas

Hola, Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya intente el reseteo de mi telefono desde la configuración de...

Newbie

Hola,   Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya...

jdmV0

Newbie

25951 Views

5 replies

14 likes

  • 25951 Views
  • 5 replies
  • 14 likes

Solved!! Slow download speed of playlists

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. My broadband is 100mb so that's fine. Decided to tur...

Casual Listener

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. M...

russellpat

Regular

8060 Views

2 replies

0 likes

  • 8060 Views
  • 2 replies
  • 0 likes

Losing all my songs

I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OPTION SAID OTHERWISE. Now my songs are gone.

Casual Listener

I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OP...

591 Views

0 replies

0 likes

and had to keep redownloading ot all again and again to my phone
Lost all my songs
  • 591 Views
  • 0 replies
  • 0 likes

I can't download/move songs to SD card

I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card:When I'm trying to download the songs directly to the SD, the download stops after some songs showing a connection error, and the option to select the storage di...

Newbie

I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card: When I'm trying to download the songs directly to the SD, the download stops after some songs showing a con...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes