Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they will instantly be available, as if they were already o...
Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they wil...
517 Views
0 replies
0 likes
HiiiI ll tell you my problem...Some time ago i buy my new car... And I ve try android auto whit my phone but when I listen spotify by USB the sound is only the front.Some day ago I reinstalled android auto and spotify and I tried to play by USB . and...
Hiii I ll tell you my problem... Some time ago i buy my new car... And I ve try android auto whit my phone but when I listen spotify by USB the sound is only the front. Some day ago I reinstalled ...
548 Views
0 replies
0 likes
I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go offline I can't access my music. Please can anyone o...
I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go o...
527 Views
0 replies
1 likes
Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email address but this isn't working either? Please help!
Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email add...
Casual Listener
665 Views
2 replies
0 likes
I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to load, songs take upto 30 seconds to skip, and the a...
I bought a Samsung 64GB SD card (Class 10) to use with Spotify and my S7 Edge. However when trying to store the data on the SD card, the Spotify App becomes unusable. Playlists take 30-60 seconds to ...
Casual Listener
2987 Views
5 replies
3 likes
Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours
Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours
265 Views
0 replies
0 likes
So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. This started as soon as I got the gs8...when I turned...
So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. Th...
338 Views
0 replies
0 likes
It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working
It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working
Community Legend
374 Views
1 replies
0 likes
I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any help
I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any h...
Community Legend
365 Views
1 replies
0 likes
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
Newbie
1338 Views
1 replies
1 likes
Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous songs. The back icon is grey and doesn't work. I've si...
Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous son...
Community Legend
10508 Views
1 replies
1 likes
Need help from chat team
Need help from chat team
Casual Listener
341 Views
1 replies
0 likes
I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...
I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...
Casual Listener
416 Views
2 replies
0 likes
Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endereços não são os mesmos, sendo que são iguais. o que ...
Eu estava no plano premium famíliar, no qual meu irmão é o titular, e minha conta voltou para o free sozinha. Agora estou tentando voltar ao plano família e está aparecendo a informação que os endere...
Newbie
1126 Views
1 replies
0 likes
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
Casual Listener
1985 Views
3 replies
0 likes
Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!
Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!
Casual Listener
623 Views
2 replies
0 likes
Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.
Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.
428 Views
0 replies
1 likes
I have the song on my samsung 8 and on my computer. I can play them on my computer but they wont play on anything else. Ive followed all the steps. Nothing works/
I have the song on my samsung 8 and on my computer. I can play them on my computer but they wont play on anything else. Ive followed all the steps. Nothing works/
Casual Listener
565 Views
4 replies
0 likes
I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon ...
I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time...
Community Legend
293 Views
1 replies
0 likes
