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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193907 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193907 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535100 Views

78 replies

3 likes

  • 535100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438193 Views

565 replies

37 likes

Account
Free
  • 438193 Views
  • 565 replies
  • 37 likes

Bluetooth Streaming and Ford Sync

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I downloaded to the phone directly it plays fine. It ...

Newbie

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I ...

andbu1

Newbie

11295 Views

7 replies

1 likes

  • 11295 Views
  • 7 replies
  • 1 likes

How to edit the order of a playlist instead of the queue?

It looks like there is no such option on my android, but it used to work on my iOS? This function is disabled? Please help! I'm premium user!

Casual Listener

It looks like there is no such option on my android, but it used to work on my iOS?  This function is disabled?  Please help!  I'm premium user!

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes

Airlines American~(8OO)~274~9543~Airlines Phone number=AA

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlines Customer Department Phone Number for getting connected the...

Casual Listener

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlin...

407 Views

0 replies

0 likes

airlines
  • 407 Views
  • 0 replies
  • 0 likes

Call#Dial American (8OO)~274~9543 Airlines Phone Number

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, American Airlines Flight Status American airlines helpline nu...

Casual Listener

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Music won't start playing

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume).Whole scenario looks like this: 1) I'm listening to music2) I use pause button3) I dismiss the notification of Spotify4) After 8 hours ...

Newbie

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume). Whole scenario looks like this:   1) I'm listening to music 2) I use pause...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Can't listen to music

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up. When did playing music become premium? I've delete...

Casual Listener

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up....

Stormiest

Casual Listener

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Frozen artwork & button

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... P.S. I am on the newest update

Newbie

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up....   ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!! Unwanted songs appearing on my personal playlists

Hallo Spotify CommunityI have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my playlist. I have even unfollowed the artist of those part...

Music Fan

Hallo Spotify Community I have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my play...

blackspark00

Music Fan

9099 Views

8 replies

0 likes

  • 9099 Views
  • 8 replies
  • 0 likes

Bluetooth crackling /Normalize Volume option

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify playback results in extreme crackling/static on all...

Newbie

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify ...

Joe

Community Legend

1133 Views

1 replies

1 likes

  • 1133 Views
  • 1 replies
  • 1 likes

Spotify wont go online

Force stop ✔Reboot ✔Clear cache ✔Re-install (i cant... i downloaded 10 gb) I'm trying with Wi-Fi and/or LTE, i cant login.

Casual Listener

Force stop ✔ Reboot ✔ Clear cache ✔ Re-install (i cant... i downloaded 10 gb)   I'm trying with Wi-Fi and/or LTE, i cant login. 

Joe

Community Legend

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

where has the queue view gone in android?

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, or has it been removed altogether? If it's been rem...

Regular

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, ...

pacco65

Regular

3911 Views

8 replies

3 likes

  • 3911 Views
  • 8 replies
  • 3 likes

Music won't play after the opening ad for 30 minutes of ad free music

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc. It's just stops there and doesn't go away or conti...

Newbie

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc....

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

some musics that i could listen to on free spotify now aren't available on premium spotify

when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?

Newbie

when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Solved!! My music stops after a few tracks saying I have no conenction

when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just above the currently playing bar) it says 'No Internet...

Regular

when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just ab...

Ben2906

Regular

1278 Views

7 replies

0 likes

  • 1278 Views
  • 7 replies
  • 0 likes

Desbloquear Zenfon3 pelo spotify

Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?

Newbie

Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Solved!! Songs randomly start playing on Android

Hi all, On an HTC One X running ICS, Spotify will just randomly start playing music on occasion. There seems to be no real pattern except that music has been stopped some time previously (anything between a few minutes and an hour or so). It is usual...

Newbie

Hi all,   On an HTC One X running ICS, Spotify will just randomly start playing music on occasion.  There seems to be no real pattern except that music has been stopped some time previo...

Heidimarie819

Newbie

39335 Views

10 replies

3 likes

  • 39335 Views
  • 10 replies
  • 3 likes

Genius not working

Behind the lyrics/ Genius is not working on my Galaxy S8. Both Spotify and my Android are on current versions. I already tried to reinstall the app, no changes.Any songs are showing BTL. In the settings Genius is always turned on. Asking for help, ta...

Newbie

Behind the lyrics/ Genius is not working on my Galaxy S8. Both Spotify and my Android are on current versions. I already tried to reinstall the app, no changes. Any songs are showing BTL.  In ...

4551 Views

0 replies

0 likes

  • 4551 Views
  • 0 replies
  • 0 likes

How to log in to premium on phone

I have premium account. It's on iPad and iPod. Was on galaxy s8 until yesterday. O2 guru advised I uninstall and reinstall due to other issues. When I reinstalled it's not coming up as my premium account and keep taking me to upgrade account section?...

Newbie

I have premium account. It's on iPad and iPod.  Was on galaxy s8 until yesterday.  O2 guru advised I uninstall and reinstall due to other issues.  When I reinstalled it's not coming up...

justinewin_

Roadie

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Solved!! Playback isn't paused when answering calls [Android]

Hi,from a couple of days spotify won't stop playing music when an incoming call arrives.So I hear both call and music that is very annoyingI have to close the application manually.Anyone have the same problem and have an idea how to fix it ?Thank you...

Newbie

Hi, from a couple of days spotify won't stop playing music when an incoming call arrives. So I hear both call and music that is very annoying I have to close the application manually. Anyone have...

malmark1

Casual Listener

122581 Views

164 replies

32 likes

  • 122581 Views
  • 164 replies
  • 32 likes