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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535240 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Why does Spotify speed up playback?

Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I use Bluetooth or wired connections. Altering art is ...

Casual Listener

Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I u...

zarcothellis

Newbie

1299 Views

1 replies

1 likes

  • 1299 Views
  • 1 replies
  • 1 likes

Bluetooth devices issue. Spotify 'jumping' music tracks when selecting songs.

Hey, So I've recently replaced my Samsung s5 with a very well kept Oneplus 1. When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or headphones, I select a track or tap the timeline to go to a different part of t...

Casual Listener

Hey,   So I've recently replaced my Samsung s5 with a very well kept Oneplus 1.    When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or head...

537 Views

0 replies

0 likes

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Não consigo ouvir minhas músicas baixadas

Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músicas offline disponíveis no Spotify do meu celular. M...

Newbie

Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músic...

1777 Views

0 replies

3 likes

  • 1777 Views
  • 0 replies
  • 3 likes

Why isn't my locally downloaded music not showing up in my "SONGS"

So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, where all my offline music is.Thanks.

Newbie

So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, wher...

Joe

Community Legend

577 Views

1 replies

1 likes

  • 577 Views
  • 1 replies
  • 1 likes

Can't find discover weekly

Hey community, I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly no longer shows up on the home or browse tabs. I have to go to playlists and search for...

Newbie

Hey community,         I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly n...

418 Views

0 replies

0 likes

  • 418 Views
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Spotify ignores track numbers - fails to download local files properly

Hi! I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobile I get the first track of each CD repeated. The last part of th...

Casual Listener

Hi!   I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobi...

C3rb

Casual Listener

1117 Views

2 replies

1 likes

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Spotify is not an option in the Android auto Phone app

I have had spotify for a while now. I then got the android auto app on my phone. The AA app does not show the option for android auto app. It does show me the google play music and Tunein radio app, but not spotify. However, Spotify songs will keep s...

Newbie

I have had spotify for a  while now. I then got the android auto app on my phone.  The AA app does not show the option for android auto app. It does show me the google play music and Tunei...

566 Views

0 replies

0 likes

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Headset (wired) button skip song issue

I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-taps), it skips 2 songs again (same as the 2 tap ca...

Newbie

I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-...

756 Views

0 replies

0 likes

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New Phone s8

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Casual Listener

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Joe

Community Legend

572 Views

3 replies

0 likes

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  • 3 replies
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Bluetooth and spotify

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No Info". Has anyone else experienced this issue or am...

Casual Listener

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No ...

coco_chow

Casual Listener

571 Views

2 replies

0 likes

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  • 2 replies
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Notification controls disappear occasionally

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I have to stop whatever I'm doing and go back into th...

Visitor

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I ...

KiwiKeeper

Newbie

936 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Google Assistant Integration

Has Google assistant been fully integrated yet? I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order. For instance with Siri or Google play music using assistant if I say "play album concrete an...

Visitor

Has Google assistant been fully integrated yet?  I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order.    For instance with Si...

Sl33py

Regular

4143 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Updating account

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should update my account, I can't do this wIthout agreeing ...

Newbie

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should u...

Joe

Community Legend

689 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files Added, But Not Playing

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that I had to reset my phone and restored all the apps/s...

Casual Listener

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that ...

Maz1354

Casual Listener

599 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't connect to the wifi

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just appear with a "no internet connection available" err...

Newbie

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just a...

332 Views

0 replies

0 likes

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Can't sync local files to android anymore?

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announcement that Spotify no longer supports the syncing of l...

Casual Listener

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announceme...

355 Views

0 replies

0 likes

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Play downloaded content while offline

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip. So I downloaded a bunch of music so that it would be available when I was out of coverage area. Only trouble is that the app couldn't verify my sign-in when ...

Casual Listener

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip.  So I downloaded a bunch of music so that it would be available when I was out of coverage area.&nbsp...

eric4merica

Casual Listener

588 Views

2 replies

0 likes

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  • 2 replies
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Spotify interface missing some menus

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...

Music Fan

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...

EJP619

Music Fan

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
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Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

1090 Views

2 replies

0 likes

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  • 2 replies
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Bluetooth Streaming and Ford Sync

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I downloaded to the phone directly it plays fine. It ...

Newbie

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I ...

andbu1

Newbie

11295 Views

7 replies

1 likes

  • 11295 Views
  • 7 replies
  • 1 likes