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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120155 Views

27 replies

4 likes

  • 120155 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242427 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242427 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603775 Views

79 replies

3 likes

  • 603775 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496515 Views

581 replies

42 likes

Account
Free
  • 496515 Views
  • 581 replies
  • 42 likes

"Suggested" songs when shuffling individual artists.

Hi. I have a free account and can't seem to be able to shuffle individual artists without 5 or more "suggested" artists/songs before I hear anything from the playlist of the artist I'm trying to shuffle. Up until a week or so ago this hasn't been an ...

Newbie

Hi. I have a free account and can't seem to be able to shuffle individual artists without 5 or more "suggested" artists/songs before I hear anything from the playlist of the artist I'm trying to shuf...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Mantener pantalla encendida cuando el móvil está conectado por bluetooth

Muy buenasMe gustaría saber si hay alguna opción para que Spotify mantenga la pantalla encendida cuando está conectado al bluetooth del coche (para llevar el móvil en el soporte y ver qué está sonando) Saludos!

Newbie

Muy buenas Me gustaría saber si hay alguna opción para que Spotify mantenga la pantalla encendida cuando está conectado al bluetooth del coche (para llevar el móvil en el soporte y ver qué está sona...

1998 Views

0 replies

0 likes

  • 1998 Views
  • 0 replies
  • 0 likes

Music clicks, pauses, starts, and stops.

I cancelled my premium membership over this twice now. Streamed music, downloaded music, offline, online. It doesn't matter how I play it. The music lags, clicks, and pauses briefly. I've tried everything.

Newbie

I cancelled my premium membership over this twice now. Streamed music, downloaded music, offline, online. It doesn't matter how I play it. The music lags, clicks, and pauses briefly. I've tried every...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Downloaded songs

Spotify is deleting all of my downloaded songs when ı restart my phone ıdk why but now ı'm downloading all of my songs AGAIN and it happened 6 times plz help (I'm using SD card for storage and sorry for bad english)

Visitor

Spotify is deleting all of my downloaded songs when ı restart my phone ıdk why but now ı'm downloading all of my songs AGAIN and it happened 6 times plz help  (I'm using SD card for storage and...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Solved!! Android Lollipop - Lock Screen Controls Not Available

Hi, After upgrading to Android Lollipop the lock screen controls are no longer available unless notifications with sensitive information are enabled. This effects all applications so obviously isn't a preferred option. Unless this is enabled the lock...

Casual Listener

Hi,   After upgrading to Android Lollipop the lock screen controls are no longer available unless notifications with sensitive information are enabled.  This effects all applicatio...

juanignaciososa

Regular

160602 Views

83 replies

20 likes

  • 160602 Views
  • 83 replies
  • 20 likes

Android App not loading and freezing.

Imagine getting in your car, your phone connects via Bluetooth and you want to open Spotify to play some music. So you click on the app icon, the app opens and for a while you stare at a black screen. If you're lucky eventually the GUI starts to buil...

Visitor

Imagine getting in your car, your phone connects via Bluetooth and you want to open Spotify to play some music. So you click on the app icon, the app opens and for a while you stare at a black screen...

904 Views

0 replies

0 likes

  • 904 Views
  • 0 replies
  • 0 likes

Premium Features mit Working in Android Mobile y

Hi all, I just installed tie Spotify App in my new Android Mobile ans logged in wir my usual Details (Email mit FB) . However I dont get the premium features and have to listen to advertising. Log off, Log on also die mit work. On my Apple Device and...

Newbie

Hi all, I just installed tie Spotify App in my new Android Mobile ans logged in wir my usual Details (Email mit FB)  . However I dont get the premium features and have to listen to advertising. ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Aplicativo corrompido - Android

Tenho Spotify Premium e estou tendo sérios problemas com o aplicativo para celular.Em primeiro luugar, toda vez que tento entrar no aplicativo, este apresenta mal funcionamento - trava o tempo todo (aparece aquela janela de interrupção forçada - "O S...

Newbie

Tenho Spotify Premium e estou tendo sérios problemas com o aplicativo para celular. Em primeiro luugar, toda vez que tento entrar no aplicativo, este apresenta mal funcionamento - trava o tempo todo...

808 Views

0 replies

1 likes

  • 808 Views
  • 0 replies
  • 1 likes

"Choose as current playlist"

When will this feature be brought back? It is sorely missed from the android app and is a reason to stick with old desktop versions. Please bring it back!

Roadie

When will this feature be brought back? It is sorely missed from the android app and is a reason to stick with old desktop versions. Please bring it back!

655 Views

0 replies

2 likes

Windows
  • 655 Views
  • 0 replies
  • 2 likes

I can not download playlist from my pc to my mobile

Hello, I created new playlist and on pc, I added some music from my pc (what I download from the internet) so I can play it on pc, but when I want to download this playlist in to mobil its just showing alert waiting for download, but nothing is happe...

Casual Listener

Hello, I created new playlist and on pc, I added some music from my pc (what I download from the internet) so I can play it on pc, but when I want to download this playlist in to mobil its just showi...

petrhandlir

Casual Listener

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Sound with headphones

Hi! Since yesterday I have no sound when I want to listen my music with my headphones. But my headphones work with other apps, I don't know what to do...

Newbie

Hi! Since yesterday I have no sound when I want to listen my music with my headphones. But my headphones work with other apps, I don't know what to do... 

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Spotify no me deja almacenar en sd

Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celular y al volver a instalar la aplicacion no me perimi...

Newbie

Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celula...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Solved!! Show downloaded albums/tracks

gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am using Spotify as iPod when I'm outside and that would m...

Visitor

gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am ...

EMoh02

Newbie

5558 Views

6 replies

0 likes

  • 5558 Views
  • 6 replies
  • 0 likes

System Player Problem

Hello, I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification, pic1) than my basic audio player (pic2) .How can I setup Spotify to that will be like audio player (bigger with picture)? ...

Newbie

Hello,  I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification,  pic1)  than my basic audio player (pic2) . How can I...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

¿Ahora los videos de los anuncios vienen con el sello de AdChoices?

Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.

Newbie

Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Paid for premiun but nothing happened. HELP!

Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I tried logging out, but when I was about to log in, the ...

Newbie

Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I trie...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Spotify App on Chromebook via Android Apps support?

Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be kind enough to share their user experience with me th...

Visitor

Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be ki...

Micah_A

Casual Listener

2810 Views

4 replies

0 likes

  • 2810 Views
  • 4 replies
  • 0 likes

Unable to delete Storage on phone

I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappeared. But the files didn't.I thought that maybe if I redown...

Newbie

I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after  an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappear...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Download Music to SD Card on PC, open it with android app

Hey community, just a quick question. I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use those files with my android spotify app. So i dont need to download it with m...

Newbie

Hey community,   just a quick question.    I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use th...

Joe

Community Legend

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Solved!! Spotify disappeared from tray, lock screen.

I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back.If I thumb the circle and go to my main screen Spotify is no longer in my tray or seen in my lockscreen. I then have to manua...

Regular

I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back. If I thumb the circle and go to my main screen Spotify is no longer in...

haelio

Casual Listener

57707 Views

90 replies

5 likes

  • 57707 Views
  • 90 replies
  • 5 likes