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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399008 Views

548 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8569 Views

0 replies

7 likes

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Spotify Logging me out and deleting all Downloaded Tracks

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, which is particulary awful, because i have a slow inter...

Roadie

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, whic...

375 Views

0 replies

0 likes

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Superuser Contribution Song data not updating over bluetooth

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with Google play music or any other music apps. Is this...

Newbie

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with...

kbs001

Newbie

1172 Views

3 replies

0 likes

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Grayed out tracks

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Casual Listener

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Joe

Community Legend

547 Views

2 replies

0 likes

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Title too long hides controls

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.

Newbie

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.  

222 Views

0 replies

0 likes

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Music stutters/"skips" when screen is off [NVIDIA Shield Tablet]

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening. But anyway, Whenever the screen is off the music stutters and freezes, it sounds exactly like a skipping c...

Newbie

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening.    But anyway,  Whenever the screen i...

438 Views

0 replies

0 likes

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Downloaded music disappears

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all over again only for the vast majority of my library...

Casual Listener

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all ...

242 Views

0 replies

0 likes

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Sound not released

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only app this happens with. I noticed it yesterday, but I...

Newbie

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only a...

309 Views

0 replies

0 likes

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Broken Notifications

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matters.

Casual Listener

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matte...

muratcanterzi

Casual Listener

565 Views

2 replies

0 likes

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Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

Casual Listener

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...

magnusholmqvist

Spotify

1987 Views

3 replies

1 likes

available devices
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[RESTART problem] Android 6.0 on Blu device

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using Android 6.0. Even i tried a factory reset with same...

Newbie

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using ...

510 Views

0 replies

0 likes

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Problemas de reproducción samsung s7 edge

Por favor solución para las constantes pausas y detención en el programa. Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis playlist en el celular pensando que era por la ram pero nad...

Newbie

Por favor solución para las constantes pausas y detención en el programa.  Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis pl...

299 Views

0 replies

0 likes

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No (working) option to play all songs saved offline

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7. What I have tried is turning off "Show unplayable songs" in the options, then going to Your Library->Songs->Shuffle Pl...

Newbie

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7.   What I have tried is turning off "Show unplayable songs" i...

277 Views

0 replies

0 likes

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Download using cellular off, updates playlists anyway.

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan. Help!

Newbie

I have "download using cellular" off, somehow it still updates playlists, burning through my data plan.    Help!

326 Views

0 replies

0 likes

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Other people's playlists playing on my phone

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it gives me the option to stop and 'Listen on this phone'....

Casual Listener

Within the past couple weeks, i've had a bunch of other people's playlists and songs playing on my device. Spotify seems to think my phone is an 'available device' because when I open the app it give...

Joe

Community Legend

700 Views

2 replies

0 likes

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How to extract local music from my phone

Hello everybody,Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone.Now, I want to extract this mp3 to get them back again. Is it possible ? I don't w...

Visitor

Hello everybody, Sorry for my english. I recently lost my computer. I stored some local mp3 which aren't available on Spotify and synced it with Spotify app on my phone. Now, I want to extract this...

user-removed

Not applicable

466 Views

1 replies

0 likes

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Superuser Contribution When I move Spotify to SD card, it has repetitively login problems

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Newbie

Every time I want to use Spotify, I always need to login into the database even though I didn't even log out of the app. Also, I'm using Android 6.0. Can anyone help me?

Joe

Community Legend

1005 Views

4 replies

0 likes

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Delete offline songs

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. When I go check the memory card it dosen't show that...

Newbie

I have a problem. When I download the songs on highets quality on my Lg G3 the Spotify is sooo slow and then every time I start it it start to download songs. Sometimes it can be houndres of songs. W...

418 Views

0 replies

0 likes

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Solved!! Songs added

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Newbie

My account had all of my songs deleted off of thw library and hundreds of songs ive never heard of downloaded. How can i get my library wiped or delete more them 1 song at a time.

Joe

Community Legend

618 Views

1 replies

0 likes

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Cant play downloaded songs

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i download with mobile data. Even though green darn arr...

Newbie

downloaded some of my playlist with mobile data and wasted all my internet like that. They were playing fine tbh but when i tried to download them with wifi they dont work even some of the songs i do...

364 Views

0 replies

0 likes

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Songs won't download on my samsung s8+

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after uninstalling the app it's self. Help me! P.s. yes I...

Visitor

I can't download music on my samsung s8+. Ive had premium for almost a year now, and now none of my song will down. I've done the whole reset, uninstall, delete the folder. I've even restarted after ...

user-removed

Not applicable

1061 Views

2 replies

1 likes

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  • 1 likes