Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
So i made a playlist of an album i have the mp3s for. i am able to sync some of the playlist but others appear to be download with a green arrow and then goes gray arrow and isn't available. its always the same songs. they play fine on the laptop.
any ideas?
already changed storage and cleared cache.
Any chance of a screen capture showing the playlist?
The album Once is available on Spotify in most countries. Recently, many users have been reporting that music has suddenly become unavailable to them as reported in this bug topic. Now for the tricky bit...because the songs in your playlist are named correctly, they will be linked to spotify's database so, if the database decides that a track is unplayable, it will be unplayable even if it is a local file. The way around this would be to rename all the tracks and the artist so that spotify can't link them - simply adding a short prefix such as "xx" should do it.
However, it's also possible that the downloaded tracks which do play were downloaded from spotify and are not your local files. The only way to be sure is to rename everything as I suggested then try syncing the playlist to your mobile again. Alternatively, hold tight and wait for Spotify to sort out the mess with the disappeared music.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…