Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Home Screen not loading

Home Screen not loading

Avatar of txylvrs27
Newbie
2017-10-19 03:37 AM

Hey everyone,

 

So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went wrong. That didn't work. Please have another go." The rest of the tabs like Browse, Radio, Search and Library are working just fine. I have tried uninstalling, restarting and re-installing the app several times and also cleared the cache as well but still didn't work. Any ideas?

 

Phone: Note8, OS - 7.1.1

Thank you!

Reply
8 people had this problem.
Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random