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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 33101 Views
  • 62 replies
  • 25 likes
  • 33101 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872867 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872867 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25257 Views
  • 3 replies
  • 0 likes
  • 25257 Views
  • 3 replies
  • 0 likes

Cant remove a local file from playlist(now deleted from pc) so I can't have the playlist offline

Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other songs are downloaded. How do I remove the song fro...

  • Newbie
  • Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other...
  • Joe
  • Community Legend
  • 920 Views
  • 4 replies
  • 0 likes
  • 920 Views
  • 4 replies
  • 0 likes

Ford SYNC AppLink - need to rescan for Spotify app after each engine restart.

After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried playing track not playing track.Other bluetooth phone f...

  • Casual Listener
  • After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried play...
  • Topdawg
  • Casual Listener
  • 1224 Views
  • 3 replies
  • 3 likes
  • 1224 Views
  • 3 replies
  • 3 likes

i accidentaly synced to face on spotify login and now my playlists are gone!

please help!i had to get the new version of spotify and downloaded it and accidentaly hit "log in with facebook" and now all my playlists are missing i have tried to uninstall and log on again on the other options but now it refuses my username,and e...

  • Casual Listener
  • please help! i had to get the new version of spotify and downloaded it and accidentaly hit "log in with facebook" and now all my playlists are missing 😞 i have tried to uninstall and log on again o...
  • Gayilluminati
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

I forgot my email

I forgot it and can't get in my spotify ACC where i had Premium

  • Newbie
  • I forgot it and can't get in my spotify ACC where i had Premium
  • Gayilluminati
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! No Stations on Android Auto

Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whenever I try to stream one of my "followed" stations...

  • Casual Listener
  • Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whe...
  • NicolaSpreafico
  • Newbie
  • 3760 Views
  • 6 replies
  • 3 likes
  • 3760 Views
  • 6 replies
  • 3 likes

Suppression chanson daily mix

Bonjour, j'aime beaucoup écouter ma musique via les daily mix, en revanche, j'ai supprimer une chanson par erreur de celui-ci avec l'icône rond avec un trait à l'intérieur, j'aimerais savoir comment je peux annuler ceci svp, pour que ce titre puisse ...

  • Newbie
  • Bonjour, j'aime beaucoup écouter ma musique via les daily mix, en revanche, j'ai supprimer une chanson par erreur de celui-ci avec l'icône rond avec un trait à l'intérieur, j'aimerais savoir comment ...
  • 2429 Views
  • 0 replies
  • 0 likes
  • 2429 Views
  • 0 replies
  • 0 likes

Solved!! Spotify menus don't work

My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and reinstalled Spotify. I can still listen to music bu...

  • Newbie
  • My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and ...
  • Kenrad55
  • Casual Listener
  • 7305 Views
  • 23 replies
  • 6 likes
  • 7305 Views
  • 23 replies
  • 6 likes

USB audio out OTG

Has anyone been able to use external DAC such as ifi NanoDsd or M2 tech on a tablet such as LG G pad 8.3 verizon or Dell venue 8 Android ...? I can play other media files from tab or sd using USB audio recorder pro (paid app). This should not be this...

  • Newbie
  • Has anyone been able to use external DAC such as ifi NanoDsd  or M2 tech on a tablet such as LG G pad 8.3 verizon  or Dell venue 8 Android ...? I can play other media files from tab or sd...
  • Jake-Grabowski
  • Music Fan
  • 43014 Views
  • 26 replies
  • 13 likes
  • 43014 Views
  • 26 replies
  • 13 likes

Downloaded music

I was wondering if there was a way for me to find all of my downloaded music. I didn't know last night that my downloads didn't show up in my library unless I save them to it. I figured that out today. Is there any way we could get a downloaded secti...

  • Newbie
  • I was wondering if there was a way for me to find all of my downloaded music. I didn't know last night that my downloads didn't show up in my library unless I save them to it. I figured that out toda...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Downloaded Playlist Unavailable in Offline Mode

Hi,I am a premium user and am having some trouble with the offline mode. I have a playlist that I downloaded for offline listening, but when I am in offline mode and try to select the playlist I get a message saying the playlist is unavailable. Howev...

  • Newbie
  • Hi, I am a premium user and am having some trouble with the offline mode. I have a playlist that I downloaded for offline listening, but when I am in offline mode and try to select the playlist I ge...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Love Aretha, but...

Ok...on a road trip a few days ago, my wife used my phone and Spotify to play an Aretha Franklin playlist. And since, after every song thay plays...whether I start a new playlist, add to que, or anything...after playing 1 song, it always goes back to...

  • Newbie
  • Ok...on a road trip a few days ago, my wife used my phone and Spotify to play an Aretha Franklin playlist. And since, after every song thay plays...whether I start a new playlist, add to que, or anyt...
  • Joe
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ALL PLATFORMS] Spotify Premium is a joke... why isn't Spotify doing anything about it?

I've loved Spotify Free on the desktop for quite some time now, so I finally decided to purchase Spotify Premium. Each day that goes by using it, I discover more nuances and hassles due to poor design and lack of features. After searching through the...

  • Regular
  • I've loved Spotify Free on the desktop for quite some time now, so I finally decided to purchase Spotify Premium.  Each day that goes by using it, I discover more nuances and hassles due to...
  • Joe
  • Community Legend
  • 2205 Views
  • 3 replies
  • 6 likes
  • 2205 Views
  • 3 replies
  • 6 likes

Bluetooth stuttering - Android - So Super Annoying!

I've seen many discussions about this issue in many forums, yet it never gets fixed. Let's try to state the problem clearly. Spotify, you stutter when playing via bluetooth on Andorid. The sound just drops out anytime something like a notification, e...

  • Music Fan
  • I've seen many discussions about this issue in many forums, yet it never gets fixed.  Let's try to state the problem clearly.  Spotify, you stutter when playing via bluetooth on Andorid.&nb...
  • 1367 Views
  • 0 replies
  • 3 likes
  • Android
    bluetooth
    skipping
    stuttering
  • 1367 Views
  • 0 replies
  • 3 likes

Album cover disapears

Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just an empty space), although the previous and next albu...

  • Casual Listener
  • Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just a...
  • phoebe_beirne
  • Music Fan
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Spotify deletes all of my downloaded songs

Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for.I use spotify to listen to off line songs a lot. So, my android phone is full ...

  • Music Fan
  • Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for. I use spotify to listen t...
  • teribus_13
  • Regular
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

(solved) Tip - Cannot Log in on Android

Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles (Solved) - Tip: Cannot log in on android Thought I'd pos...

  • Newbie
  • Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles 🙂&nb...
  • upeters48104
  • Newbie
  • 6239 Views
  • 13 replies
  • 13 likes
  • 6239 Views
  • 13 replies
  • 13 likes

Solved!! Premium User. Shuffle Won't Work. Can't Rewind.

Hello. I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well.I started my Spotify app on my phone (ASUS Zenfone 2, Android OS), opened the "now playing" section, the "now playin...

  • Casual Listener
  • Hello.   I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well. I started my Spotify app on my phone (ASUS Zenfone 2, ...
  • AzeemAzz27
  • Casual Listener
  • 800 Views
  • 2 replies
  • 0 likes
  • Android
    Premium
    rewind
    shuffle
  • 800 Views
  • 2 replies
  • 0 likes

Reorganizing songs in a playlist

Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it through my desktop at least? It seems that this shoul...

  • Newbie
  • Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it th...
  • Gayilluminati
  • Roadie
  • 253 Views
  • 1 replies
  • 1 likes
  • 253 Views
  • 1 replies
  • 1 likes

Spotify Eating Through Data

I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts using my data in the background and I had to completely...

  • Newbie
  • I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts usin...
  • Gayilluminati
  • Roadie
  • 330 Views
  • 2 replies
  • 1 likes
  • 330 Views
  • 2 replies
  • 1 likes

Music stops playing when phone locks

HiWhen my phone goes to lock screen spotify will play but sometimes the song stopsHas anyone any ideas

  • Newbie
  • Hi When my phone goes to lock screen spotify will play but sometimes the song stops Has anyone any ideas
  • Joe
  • Community Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes