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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Error logging in

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I don't have a lot of internet on holiday. Just to ad...

Newbie

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I ...

247 Views

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0 likes

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[All Platforms] Daily mixes no longer update, play artists I dislike, stick on one song etc

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists it's based off in a week. I currently have 6, I lis...

Casual Listener

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists ...

Emintomusic

Casual Listener

382 Views

1 replies

0 likes

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Music wont play at all.

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

Newbie

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

201 Views

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Disable full screen playback

Hi,A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to bring back the controls and another one to skip.Pretty terr...

Newbie

Hi, A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to brin...

wowsaab

Music Fan

2214 Views

1 replies

10 likes

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3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Newbie

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Maxim

Spotify Star

405 Views

1 replies

0 likes

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My Spotify app on my samsung phone doesn't recognize my samsung smart tv

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no problems with recognizing my tv.Because i log in with ...

Newbie

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no pro...

Joe

Community Legend

330 Views

1 replies

0 likes

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Ich kann meine premium vorteile nicht richtig nutzen

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte.Ich kann aber nicht zum vorherigen track schalten und auch nicht mitten in den titel rei...

Newbie

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte. Ich kann aber nicht zum vorherigen ...

366 Views

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Can't play downloaded songs

Hello guys.I'm having a strange problem with my Spotify.I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop).The download icon is green, and apparently everything is correct, but...

Casual Listener

Hello guys. I'm having a strange problem with my Spotify. I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop). The dow...

266 Views

0 replies

0 likes

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Can't login and Premium dont work

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playing and it says I don't have premium. So I tried to l...

Casual Listener

Yesterday I bought Spotify Premium again, I downloaded some songs and this worked fantastic. But after I go outside and turned on offline mode it starts to getting worst. After 1 song it stops playin...

243 Views

0 replies

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Can't Sync local files from PC to Phone

I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, allowing all spotify.exe's to get through. I have th...

Casual Listener

I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, a...

Mythopoet12

Newbie

10623 Views

10 replies

2 likes

andriod
htc
local files
not working
Sync to Phone
  • 10623 Views
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Spotify Connect and Chromecast Audio Problem

Hey guys,I have the Philips Soundbar htl5160b which have a spotify connect and also chromecast Audio included. In another room is a Single chromecast Audio operating. When i try to Stream to the chromecast Audio Group the soundbar Keeps quiet. It see...

Newbie

Hey guys, I have the Philips Soundbar htl5160b which have a spotify connect and also chromecast Audio included. In another room is a Single chromecast Audio operating. When i try to Stream to the ch...

Spotyman

Casual Listener

640 Views

1 replies

2 likes

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Spotify Android TV - Segundo Plano

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ¿Me podrían orientar por favor? Gracias!

Newbie

Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ...

996 Views

0 replies

3 likes

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Crowdfunding advertisements

I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are choosing to tolerate advertisements instead, that the...

Casual Listener

I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are ch...

335 Views

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Superuser Contribution Hola tengo serios problemas ingreso el código de familia y este no me permite ingresar a Spotify pre

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla de ingreso. Por favor requiero de ayuda para esto dado...

Newbie

Hola tengo serios problemas para poder ingresar a Spotify premium family. Ingreso el código y este no es aceptado. 😞 y está correctamente escrito ya dos veces enviado. Lo mismo me pasó con mi malla ...

sacredmask

Newbie

537 Views

3 replies

0 likes

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Superuser Contribution No me aparce la opcion de decargar la musica en mi memoria externa

Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplicacion por este problema los ultimos dias agradeceria...

Newbie

Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplica...

ZullyB

Roadie

526 Views

1 replies

0 likes

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Stopping in the middle of a song?

Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track?Why is happening? And cha i fix it?

Casual Listener

Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track? Why is happening? And cha i fix it?

195 Views

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Spotify closes when I receive notification

My Spotify closes after I receive a notification and I have to reopen app and start the song over.

Newbie

My Spotify closes after I receive a notification and I have to reopen app and start the song over.

210 Views

0 replies

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Can't save Playlist to SD Card

My Spotify Android app can't save any music to my SD card, even though there are over 11 GB free. The option to change where my music saves is disappearing and reappearing at random intervals. I have tried clearing my cache and reinstalling the app m...

Newbie

My Spotify Android app can't save any music to my SD card, even though there are over 11 GB free. The option to change where my music saves is disappearing and reappearing at random intervals. &nbsp...

333 Views

0 replies

0 likes

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Problema con tarjeta SD

Spotify no puede cambiar el almacenamiento por que dice que hay un problema con la tarjeta SD y no me permite abrir la appTampoco se guardan las canciones que descargo

Newbie

Spotify no puede cambiar el almacenamiento por que dice que hay un problema con la tarjeta SD y no me permite abrir la app Tampoco se guardan las canciones que descargo

468 Views

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0 likes

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Solved!! Spotify does not see Chromecast Audio despite having a Premium account

Subject says it all. I also have a Nexus Player which has video Chromecast support and Spotify will see and cast to it just fine. The discussion on this Google discussion I started says that for some reason the Spotify app might see me as having a fr...

Casual Listener

Subject says it all. I also have a Nexus Player which has video Chromecast support and Spotify will see and cast to it just fine. The discussion on this Google discussion I started says tha...

Joe

Community Legend

1393 Views

5 replies

0 likes

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