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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114886 Views

27 replies

4 likes

  • 114886 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231033 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231033 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590245 Views

79 replies

3 likes

  • 590245 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484993 Views

580 replies

42 likes

Account
Free
  • 484993 Views
  • 580 replies
  • 42 likes

Sena 10S AVRCP Issues with Spotify on Samsung S8

Hi,Firstly some important hardware data:Phone: Samsung Galaxy S8 on Android N 7.0Bluetooth: Sena 10S Motorcycle Bluetooth CommunicatorSpotify App version: 8.4.22.857 armV7 (using pro account)The problem:When i connect the Sena 10S to my phone, it con...

Casual Listener

Hi, Firstly some important hardware data: Phone: Samsung Galaxy S8 on Android N 7.0 Bluetooth: Sena 10S Motorcycle Bluetooth Communicator Spotify App version: 8.4.22.857 armV7 (using p...

tushalb

Casual Listener

3242 Views

3 replies

0 likes

  • 3242 Views
  • 3 replies
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Multiple

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff & NOT his. PLZzz help. Toodles.

Casual Listener

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff &amp...

Joe

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Spotify doesn't always play even with premium downloaded music

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloaded songs and albums playlists etc... But sometimes...

Newbie

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloa...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Pause/Play Not Working -- Please Help

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either. When using a bluetooth headset the pause/play button (single tap) doesn't work with Spotify. The next ...

Newbie

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either.    When using a bluetooth headset the p...

612 Views

0 replies

1 likes

  • 612 Views
  • 0 replies
  • 1 likes

Solved!! Won't play without Shuffle.

The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.

Newbie

The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.

itu_

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Ad length too long

HiI use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to next ad. Any solutions or ideas to this problem apprecia...

Newbie

Hi I use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to nex...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Need explanation

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

Newbie

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Music availability based on Account?

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her. She can search for the songs/albums and play them, but they wont even appear in the sear...

Newbie

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her.  She can search for the songs/al...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Can't log into Spotify Premium on my Android.

Hi, I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. When I press the connect button the same message keeps poppi...

Newbie

Hi,   I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
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Solved!! New to Spotify, why does it stop playing?

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After about a half hour, the music stops. I have full bat...

Newbie

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After ...

Sebasty

Community Legend

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Connecting Samsung S3 to Mercedes C300 Bluetooth

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth? I have tried alot of options. I think I may have to connect by a cable for Spotify to work. Any thoughts.

Music Fan

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth?  I have tried alot of options.  I think I may have to connect by a cable for Spotify to work.  Any thoughts.

ella4unme

Casual Listener

7145 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Se pierden listas completas que he descargado.

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no estoy en línea y continuamente, estas listas, de es...

Visitor

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bulundurmam gerekiyor mu yardımcı olursaniz sevinirim....

Casual Listener

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bul...

eozgur

Casual Listener

4920 Views

9 replies

1 likes

  • 4920 Views
  • 9 replies
  • 1 likes

Paymemt

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Newbie

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Joe

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Naim Unity no longer connecting

I have a Naim Unity system through which I have been successfully listening to my chosen music via my Spotify Premium account. However, I have just upgraded to the Premium Family account, with only one other family member on it so far and I am now no...

Newbie

I have a Naim Unity system through which I have been successfully listening to my chosen music via my Spotify Premium account. However, I have just upgraded to the Premium Family account, with only o...

Joe

Community Legend

1787 Views

5 replies

0 likes

  • 1787 Views
  • 5 replies
  • 0 likes

corrupting sd cards

I have tried on 2 separate occasions with 2 different sd cards to move my saved music from my device to my sd card and on both occasions it has corrupted the sd cards. I have lost a lot of stuff from my sd cards because of it, not to mention the card...

Casual Listener

I have tried on 2 separate occasions with 2 different sd cards to move my saved music from my device to my sd card and on both occasions it has corrupted the sd cards. I have lost a lot of stuff from...

artemonster

Casual Listener

2185 Views

7 replies

2 likes

  • 2185 Views
  • 7 replies
  • 2 likes

Spotify doesn't start & freeze

Hello, I am facing problems since the last updates on my phone.I updates both OS & Spotify and the soft isn't starting properly anylonger. Phone model: Meizu Max 3OS version: Flyme 6.1.0.0GSpotify version: 8.4.21.508 armV7 When I start the soft, the ...

Visitor

Hello,   I am facing problems since the last updates on my phone. I updates both OS & Spotify and the soft isn't starting properly anylonger.   Phone model: Meizu Max 3 OS version...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Connecting to a Google home

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some way to lock it to an account or only allow specific devi...

Newbie

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some ...

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

My offline music and my saved albums disappeared from my cel.

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell.My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happened that online my offline music dissapeared. It should...

Newbie

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell. My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happene...

ultimatetj

Newbie

2789 Views

5 replies

1 likes

  • 2789 Views
  • 5 replies
  • 1 likes

Share feature restarts the app.

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update.

Newbie

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update. 

Joe

Community Legend

1010 Views

3 replies

0 likes

restarts
whatsapp
  • 1010 Views
  • 3 replies
  • 0 likes