Spotify randomly autoplays

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Spotify randomly autoplays

RockDesk
Casual Listener

Hi,

 

I'm using Spotify free on an Android phone. Since Saturday 5th July, Spotify starts up ar random times. It's happened in the middle of the night which I find most annoying, but it's also happened in work, and it starts up quite loudly and is difficult to shut it up as there's no 'mini-player' in the notifications area or on the lock screen which there normally is when I've turned it on myself. I've had to delete it because I there's no way I can stop it going off in the middle of the night. Turning my phone off at night isn't an option. Turning the sound down doesn't work, it overrides my sound settings and plays it loud! I can't remember the exact date of the latest update, but I do think it's connected as it was definitely very close to when the problem started.

 

I've checked the settings and there's no option to disable auto-play.

I've deleted all recent apps, so it's not in the background.

 

It was suggested by the Spotify team on the Android Play Store to post the details here.

 

Claire.

36 Replies

Android 4.4.4 Spotify plays random suggest songs on speaker.

esvh89
Casual Listener

Hi,

 

I have a nexus 5 with android 4.4.4, with the spotify app version 1.1.1.162.

 

Since i think two weeks ago, the app plays on speaker a suggested song. This is despite my entire phone is on a silent profile and the spotify app is not in use.  So far from the songs are all from the artist Benjamin Herman. 

 

Needless to say it is quite inconvinient. 

 

Does anybody have the same problem?

 

 

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

Joe
Community Legend

Is someone else using your account when this happens?

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

esvh89
Casual Listener

Should not be the case. I don't share my account. 

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

Joe
Community Legend

I suggest you change your password and log out all devices here to rule out that possibility. It sounds like Connect is causing this. Do you use Connect at all?

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

J3G
Casual Listener

Similar issues as the OP.  I've had my phone start playing in the middle of the night.  Using a task manager to kill Spotify and restart seems to have fixed the issue, for now.  Usually its a song from my playlist but sometimes a similar artist/song -- I'm guessing these are the 'suggested' tracks from Spotify.

 

I say "fixed for now"  because I notice an odd behavior with the app.  If Spotify is paused and I leave it alone for an extended period and then look at the app status....  It still shows as paused, but it has moved to a different song on the list and shows partially played.  Although in this scenario it did not actually play any audio from the phone itself.

 

I doubt my account is compromised.  Its a free account (so why hack it?)  and even if it were, the hacker apparently likes my playlist...at 4am!

 

I am not sure what "connect" is, but I do use a bluetooth link from my phone to play Spotify on occassion.  This is the native andoid phone feature though -- not something I am activiting with the Spotify app.

Re: Spotify randomly autoplays

Joe
Community Legend

Hi. This is the third post I've seen in the last week regarding this so maybe there's something strange going on. Could you try reinstalling spotify and. if it happens again, please shout.

Re: Spotify randomly autoplays

RockDesk
Casual Listener

Ok I'll do that. But if I'm woken up again I'll be as cross, Joe! :)

 

I'll report back tomorrow (or sooner if it happens before night time.)

 

Claire.

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

Joe
Community Legend

It won't be bluetooth. I'm starting to think there may be a bug surfacing here. Could you try reinstalling spotify and post here if it happens again, thanks.

Re: Android 4.4.4 Spotify plays random suggest songs on speaker.

esvh89
Casual Listener

Thanks for the tips.

 

What J3G says, hacking a free account seems kinda pointless. Nevertheless I changed my password, just to be sure and uninstalled the app.

 

Let's hope this does the trick.

 

 

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