Spotify resets my phone


Spotify resets my phone

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.
1 Reply

Re: Spotify resets my phone


Hey @tommyfisher!


Welcome to the Spotify Community 🙂 


Can you give us some more info about this issue? Let us know:


  • Does this happen when you reproduce any of your playlists?
  • Do you have this problem using the same Spotify account on any other devices?
  • Are you getting any error message when the phone resets?
  • Could you let us know what operating system and Spotify version you're currently using?
In the meantime, try logging in with a different account and playing music from there to check if the same thing happens.
Keep us posted.
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart