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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396422 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

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Spotify Business for Android

Hi guys! A quick question.I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows.Does anyone knows if there are business account options also for Android users?Thank you in advance

Newbie

Hi guys! A quick question. I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows. Does anyone knows if there are business account option...

Hubo

Community Legend

1335 Views

1 replies

0 likes

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Spotify primium 1 maand werkt niet via smartphone

Haai, Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil afspelen doet hij dat niet en geeft een pop up dat ik geen ...

Newbie

Haai,   Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil...

Hubo

Community Legend

631 Views

1 replies

0 likes

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  • 1 replies
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Solved!! MP3 playback with Spotify Android?

I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but... I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan and play my MP3 files stored on external card on Galaxy S2. I...

Casual Listener

I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but...   I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan...

user-removed

Not applicable

19080 Views

15 replies

0 likes

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Superuser Contribution [Resolved] Spotify Offline - Check Here

Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que reinicio spotify me sale como si no hubiera descargad...

Newbie

Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que re...

Maria_B

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Solved!! Local files

Hello there!i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help?thanks

Regular

Hello there! i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help? th...

Joe

Community Legend

1143 Views

8 replies

0 likes

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The advertisement claimed 30 day free trial but I only received 7 day free trial

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Newbie

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Spotify doesn't connect on my Gear S3

Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the music on my watch. It says "UNABLE TO START SPOTIFY CHECK YOUR CONNECTIO" ...

Visitor

Hi Guys,   Just got the Samsung Gear S3 frotier. I downloaded the  sportify app on the watch, connected to my phone (LG G4) by  bluetooth, but I'm not able to play and control the mu...

user-removed

Not applicable

1511 Views

2 replies

0 likes

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Solved!! Ability to download all songs in a folder

I have tried searching for an answer but have not found any.I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by going to the "all songs" list inside a folder and press...

Casual Listener

I have tried searching for an answer but have not found any. I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by ...

MartinStoichkov

Community Legend

2633 Views

1 replies

0 likes

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Spotify crashing on s7 android 7.0

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

Casual Listener

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

partymarty

Casual Listener

713 Views

1 replies

0 likes

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  • 1 replies
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Bmw integrazione

Buonasera,Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'utilizzo della app per la nuova Serie 1?Grazie

Newbie

Buonasera, Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'uti...

420 Views

0 replies

0 likes

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Solved!! No funciona la app para Samsung galaxy s5

Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium y no la puedo usar!!

Regular

Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium ...

noemuro

Newbie

10115 Views

64 replies

4 likes

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  • 64 replies
  • 4 likes

Solved!! Radio station automatically starts playing when an album finishes

For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any settings, so I'm a bit stumped! It's especially irritating...

Newbie

For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any setting...

Nelson9

Newbie

3517 Views

8 replies

0 likes

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Keep Spotify app running when using Connect

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...

Casual Listener

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...

mboss

Casual Listener

2700 Views

5 replies

1 likes

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Solved!! Playback Stops Between Songs Randomly

Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have to manually open the app, press pause and then pre...

Casual Listener

Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have...

Roconnor

Casual Listener

1225 Views

4 replies

0 likes

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Solved!! Are there less music available on Android compared to Desktop App?

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching specifically for the song/album, or looking throug...

Casual Listener

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching...

gigglepud

Casual Listener

1179 Views

5 replies

0 likes

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Saving Offline Files onto SD Card

Is there anyway I can save my music onto my sd card? It has much more space than the tablet, and I'm sure you could still secure the files in some way. I just want to free up space on the tablet. Thanks!

Casual Listener

Is there anyway I can save my music onto my sd card? It has much more space than the tablet,  and I'm sure you could still secure the files in some way.  I just want to free up space on the...

jts4jc

Gig Goer

902 Views

4 replies

1 likes

  • 902 Views
  • 4 replies
  • 1 likes

Only one artist left and 5 random albums

Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...

Casual Listener

Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...

Joe

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Cant Login At All!

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no accounts with that email. So I decide to try to sign i...

Newbie

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no acc...

Joe

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution connection problem with 4g

When I'm away from home Spotify has no connection even though it has.I uninstalled and then installed and checked the connection.

Newbie

When I'm away from home Spotify has no connection even though it has. I uninstalled and then installed and checked the connection.

Maria_B

Moderator

385 Views

1 replies

0 likes

  • 385 Views
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Superuser Contribution Spotify resets my phone

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Newbie

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Maria_B

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes