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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Didnt get an email with yearly most listened to songs

Hi everyone,My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I never received an email from spotify. I checked my accou...

Visitor

Hi everyone, My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I n...

user-removed

Not applicable

624 Views

4 replies

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Solved!! "My Songs" songs gone

I updated my app to the version 7.1.0.1025 armv7. When I opened spotify "My Songs" had new songs and the ones I had were gone except 2. I believe someone logged into my account accidently and deleted my songs, because I changed the password, logoff a...

Newbie

I updated my app to the version 7.1.0.1025 armv7. When I opened spotify "My Songs" had new songs and the ones I had were gone except 2.   I believe someone logged into my account accidently an...

DiamondLife522

Music Fan

442 Views

1 replies

0 likes

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Spotify causes my Galaxy S7 to crash almost daily.

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phone, so I took it in and exchanged it for a new one o...

Visitor

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phon...

206 Views

0 replies

0 likes

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Como pasar la música descargada a la tarjeta SD

Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice :ReproduccionDispositivoSocialCalidad de músicaNotificaciónInformaciónOtros..... D...

Newbie

Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice : Reproduccion Dispositivo S...

Juanito0902

Newbie

1895 Views

4 replies

2 likes

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Downloaded songs keep "undownloading"

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. But lately, all of my saved songs would spontaneous "undo...

Newbie

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2 I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. Bu...

324 Views

0 replies

2 likes

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I cant download my songs from my computer to my phone

I can't download my songs from my computer to my phone.Can anyone help me?

Casual Listener

I can't download my songs from my computer to my phone. Can anyone help me?

VTO

Casual Listener

510 Views

6 replies

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Spotify Stops Playing After Each Track

I have looked here already and none of the solutions I've found have worked. I logged out and logged back in, then I followed the steps for a clean install and neither have worked. Thanks in advance for any and all help.

Newbie

I have looked here already and none of the solutions I've found have worked.   I logged out and logged back in, then I followed the steps for a clean install and neither have worked.  Thank...

Joe

Community Legend

271 Views

1 replies

0 likes

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Random Songs

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song of the list. How do I change this settings?

Newbie

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song o...

MartinStoichkov

Community Legend

536 Views

1 replies

0 likes

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Android App Crashes when changing songs repeatedly from widget

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch or hw buttons and have to restart removing the bat...

Regular

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch...

Hippear24

Casual Listener

515 Views

1 replies

2 likes

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When i press play, it automatically stops

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in again, and also i've deleted the full app and then ...

Newbie

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in ...

MartinStoichkov

Community Legend

605 Views

1 replies

0 likes

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Your library menu option disappeared

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have been attached.Any help is much appreciated!

Regular

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have be...

Maxim

Spotify Star

340 Views

1 replies

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keeps buffering

I have a HTC One M8 and Spotify just does what ever it wants to....it keeps buffering and now i cant even stop the music. so it is randomly playing for about 2 seconds then nothing for 10 seconds....Ive tried reinstalling the app three times.....Help...

Newbie

I have a HTC One M8 and Spotify just does what ever it wants to.... it keeps buffering and now i cant even stop the music.  so it is randomly playing for about 2 seconds then nothing for 10 sec...

geirhong

Roadie

689 Views

3 replies

1 likes

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[Android][Playlists] Problem with offline mode in huawei p9 device

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs start playing. When i go online and listen to song...

Newbie

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs...

488 Views

0 replies

0 likes

Android
Playlists
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Where has equaluser gone?

Equaluser has disappeared off my Samsung phone . Help

Casual Listener

Equaluser has disappeared off my Samsung phone . Help

211 Views

0 replies

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Where is my library?!

Thats what I would like to after the new update, are you serious?!

Regular

Thats what I would like to after the new update, are you serious?!

jdmartin66

Regular

378 Views

3 replies

0 likes

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Samsung s7, can only download music, not play any song from playlist

When I signed out of all my accounts and signed back in, I am now only able to download song from my Playlist, or play radio. I can noongwr just play songs from my Playlist.I'm a premium member and my service coverage is sufficient/works on my phone.

Newbie

When I signed out of all my accounts and signed back in, I am now only able to download song from my Playlist, or play radio. I can noongwr just play songs from my Playlist. I'm a premium member a...

Joe

Community Legend

319 Views

1 replies

0 likes

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Why did the new update delete all of my saved music?

Subject explains all. Not only could I not find my library for nearly a week, but once I found my "favorites", all of my music was gone.

Newbie

Subject explains all. Not only could I not find my library for nearly a week, but once I found my "favorites", all of my music was gone.

timsmith98

Newbie

350 Views

1 replies

0 likes

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No Library on Galaxy s7 edge

Hello there, After downloading spotify on my s7 edge there is no option to either save a song for offline play on my phone, nor is there a section where I can choose from "artist. Song. album" etc. Additionally, my desktop app only has 4 artists save...

Visitor

Hello there,   After downloading spotify on my s7 edge there is no option to either save a song for offline play on my phone, nor is there a section where I can choose from "artist. Song. albu...

cmx152

Casual Listener

690 Views

3 replies

0 likes

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Playlist sorting

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify with the same playlist on my phone the newly added songs sit ...

Regular

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify wi...

Joe

Community Legend

775 Views

9 replies

0 likes

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