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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4111 Views

0 replies

6 likes

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Spotify Premium, please stop playing music !!!

Hi,I'm french so sorry for the language mistakes.I have a problem : When all the songs of an album have been played, Spotify keeps playing music of other artistes related to the album I just listened.As I like listening to music when I go to sleep, I...

Casual Listener

Hi, I'm french so sorry for the language mistakes. I have a problem : When all the songs of an album have been played, Spotify keeps playing music of other artistes related to the album I just list...

ra-wad

Casual Listener

440 Views

2 replies

0 likes

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I can't properly open Spotify in my Samsung Galaxy S5

Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happen: 1. It freezes my phone having to restart it (thi...

Newbie

Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happe...

karamilky

Casual Listener

364 Views

1 replies

0 likes

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Solved!! How do I delete a radio playlist on Android?

It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I can't seem to find how. Any help would be great, thanks,

Visitor

It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I  can't seem to find how. Any help would be great, thanks,

karamilky

Casual Listener

1461 Views

2 replies

0 likes

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Songs skip forward 2 seconds or so every 15-20 seconds

Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 secondsSteps to reproduce the issue: Any time I pair my phone with my car and try to play any music, either stored locally or streamed. Have been happily using spotify in ...

Casual Listener

Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 seconds Steps to reproduce the issue:  Any time I pair my phone with my car and try to play any music, eithe...

487 Views

0 replies

0 likes

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Equalizer ERROR ruins the start of every track

Hi,As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG!At the start of every track, there is a huge volume sp...

Newbie

Hi, As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG...

427 Views

0 replies

2 likes

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Playing Next Song Wakes Adaptive Display

Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. Any fix for this?

Visitor

Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. ...

Nic0_

Roadie

2913 Views

1 replies

0 likes

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Sorting

Not being able to sort a playlist manually to my specific taste bugs me. I want a playlist that I can listen to and create like a piece of art. And not being able to sort hinders this ability and makes me upset af

Newbie

Not being able to sort a playlist manually to my specific taste bugs me. I want a playlist that I can listen to and create like a piece of art. And not being able to sort hinders this ability and mak...

OviiiOne

Community Legend

412 Views

1 replies

0 likes

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  • 1 replies
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Spotify Connect not working with Pioneer VSX-S520

HiI just bought this Pioneer VSX-S520 reciever, but connection fails with Spotify Connect. I see the reciever in the Spotify app, but when i click the reciever it says connnecting.... and then it stops and notthing happen.- Spotify app and reciever a...

Casual Listener

Hi I just bought this Pioneer VSX-S520 reciever, but connection fails with Spotify Connect. I see the reciever in the Spotify app, but when i click the reciever it says connnecting.... and then it s...

WhySoSeriousNL

Casual Listener

1488 Views

1 replies

0 likes

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Superuser Contribution I have to download ALL my songs everytime

Hello,Everytime that I save a song and download it, Spotify starts downloading all my songs again. I mean, songs that was already downloaded, and Spotify downloads them as if they were songs that I just saved, but they are not! Could anybody help me?

Newbie

Hello, Everytime that I save a song and download it, Spotify starts downloading all my songs again. I mean, songs that was already downloaded, and Spotify downloads them as if they were songs that I...

cemremanet

Newbie

2291 Views

2 replies

0 likes

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Gift card

I have a problem with my gift card if i redeem the code it says oops try later again can some one help please ?

Casual Listener

I have a problem with my gift card if i redeem the code it says oops try later again can some one help please ?

Joe

Community Legend

304 Views

1 replies

0 likes

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Thumbs up not working on radio - Stuck after first thumbs up

When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs up or thumbs down any more.

Newbie

When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs u...

Joe

Community Legend

1905 Views

5 replies

4 likes

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  • 5 replies
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Radio plays after playlist ends

Each time a playlist ends a related radio starts playing using my cellular data. Can I turn that off somehow? It sucks...

Newbie

Each time a playlist ends a related radio starts playing using my cellular data. Can I turn that off somehow? It sucks...

Joe

Community Legend

254 Views

1 replies

0 likes

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can't share songs to other Spotify user

I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc. When I use spotify from computer there is no problem, I can share songs to Spotify people. Few days ago I connected my ac...

Newbie

I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc.  When I use spotify from computer there is no problem, I can...

toasterface

Regular

303 Views

1 replies

0 likes

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Android closing Spotify in background

Hi all The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settings are set to not kill background apps. No memory optimisati...

Casual Listener

Hi all   The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settin...

bacizone

Music Fan

4054 Views

1 replies

1 likes

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Solved!! How to determine if a song is already in a playlist?

Hi.Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists unique. I have a lot of playlists and don't always re...

Music Fan

Hi. Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists ...

bosi

Roadie

12343 Views

3 replies

5 likes

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No Notifications

Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when new content is added. I've got push notifications t...

Newbie

Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when ...

Joe

Community Legend

562 Views

1 replies

0 likes

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Android Auto plays sound through the phone speakers

I just bought a Volkswagen GTI 2016 with Android auto. The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing from the phone speakers. Bluetooth phonecalls work over the car spea...

Casual Listener

I just bought a Volkswagen GTI 2016 with Android auto.    The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing fr...

pustekuchen2017

Casual Listener

10342 Views

8 replies

0 likes

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Solved!! Skipping Track

When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.

Regular

When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.

fserdil

Regular

955 Views

3 replies

3 likes

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