Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396349 Views

546 replies

35 likes

Account
Free
  • 396349 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8464 Views

0 replies

7 likes

  • 8464 Views
  • 0 replies
  • 7 likes

Spotify stops playing!!!

Hi, my phone: Zopo 980, Android 4.2.1Spotify version: latest as of 2/12/2017Status: Premium userWith the latest Android Spotify update, the application STOPS PLAYING the music after 10-50 seconds (random) the phone display darkens! I am not using it ...

Music Fan

Hi,   my phone: Zopo 980, Android 4.2.1 Spotify version: latest as of 2/12/2017 Status: Premium user With the latest Android Spotify update, the application STOPS PLAYING the music afte...

unseenlarks

Roadie

3486 Views

5 replies

1 likes

  • 3486 Views
  • 5 replies
  • 1 likes

Playlist

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

Newbie

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

ErikG

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution canciones entrecortadas

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca estar desploqueando el celular cada 2 minutos. Ademá...

Newbie

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca e...

Maria_B

Moderator

862 Views

1 replies

1 likes

  • 862 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download songs starts buffering

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0. I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it starts consuming inthernet to play it, or starts buffering ...

Newbie

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0.  I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it s...

Maria_B

Moderator

5665 Views

1 replies

0 likes

  • 5665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opção de ocultar capa de album na tela de bloqueio

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

Newbie

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

user-removed

Not applicable

4229 Views

1 replies

0 likes

lockscreen
  • 4229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant find devices

I have been trying to connect spotify to my Amazon echo speaker and spotify just can't find the device.

Newbie

I have been trying to connect spotify to my Amazon echo speaker and spotify just can't find the device.

user-removed

Not applicable

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

PS4 - Spotify, can't stream local files from PC?

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" Has anyone else ran into this and know how to solve thi...

Regular

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" &nb...

Joe

Community Legend

3157 Views

3 replies

3 likes

  • 3157 Views
  • 3 replies
  • 3 likes

Phone upgrade

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free account...any help would be appreciated..cheers

Newbie

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free ...

Hubo

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! PROBLEMAS DE ESPACIO EN SMARTHPHONE

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin espacio en mi smarthphone y tengo varias canciones ...

Casual Listener

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin ...

Maromas

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Music keeps pausing - tried all solutions!

Hi all, I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music randomly pauses. I have done the following:-Deleted the app ...

Casual Listener

Hi all,   I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music ...

Joe

Community Legend

1265 Views

6 replies

0 likes

  • 1265 Views
  • 6 replies
  • 0 likes

Losing all offline data - Spotify changes save location

So I have the following problem:I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, where of course I don't have any downloaded songs so ...

Casual Listener

So I have the following problem: I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, ...

Justsomegirl

Casual Listener

594 Views

2 replies

1 likes

  • 594 Views
  • 2 replies
  • 1 likes

Old widgets on Android 7.0

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now somehow a system app, and the widgets look like the ...

Newbie

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now s...

marcoseuler

Newbie

727 Views

1 replies

1 likes

  • 727 Views
  • 1 replies
  • 1 likes

Solved!! [Android 5.0+] Use primary SD CARD please!

My phone internal storage only 8 GB and free only 1 GB>**The Google Play Music, Deezer have the storeage select:-Internal (Phone storage)-External (SD card)But only Spotify not have this option. If have update then i delete old version and clear app ...

Regular

My phone internal storage only 8 GB and free only 1 GB>** The Google Play Music, Deezer have the storeage select: -Internal (Phone storage) -External (SD card) But only Spotify not have this...

Nic0_

Roadie

6620 Views

4 replies

0 likes

  • 6620 Views
  • 4 replies
  • 0 likes

Solved!! Feature

Please have this Feature in your app-Separate Bass and treble adjustment-Stereo expansion,mono mixing balance-Crossfade-Gapless-Custom visual Themes-Fast scanning-Hardware Trigger-Widget Pack

Regular

Please have this Feature in your app -Separate Bass and treble adjustment -Stereo expansion,mono mixing balance -Crossfade -Gapless -Custom visual Themes -Fast scanning -Hardware Trigger -W...

Logical1

Regular

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Notification player is too big

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached.Samsung Galaxy Note 3: Android 5.0Spotify: latest version, but it has been a issue si...

Music Fan

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached. Samsung Galaxy Note 3: Android...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Playlist

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Newbie

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Amkbrenner

Regular

378 Views

1 replies

1 likes

  • 378 Views
  • 1 replies
  • 1 likes

A

Hello lately my music will stop playing in the middle of a song..

Casual Listener

Hello lately my music will stop playing in the middle of a song..

osornios

Spotify Star

494 Views

3 replies

0 likes

  • 494 Views
  • 3 replies
  • 0 likes

Where is my queue/up next access?

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing but grey and I had only played 2 songs at that poi...

Newbie

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing...

ErikG

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Two different versions of same song on different devices

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background. Even more interesting is that the song indicated on the artist page s...

Newbie

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background.   Even more...

842 Views

0 replies

1 likes

  • 842 Views
  • 0 replies
  • 1 likes

[Android][Running] Spotify stops playing and giving feedback is impossible

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219.2. Why can't I give direct feedback or report a malfunction? In...

Regular

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219. 2. Why c...

504 Views

0 replies

2 likes

Android
Running
  • 504 Views
  • 0 replies
  • 2 likes