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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118725 Views

27 replies

4 likes

  • 118725 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239418 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239418 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600251 Views

79 replies

3 likes

  • 600251 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492760 Views

581 replies

42 likes

Account
Free
  • 492760 Views
  • 581 replies
  • 42 likes

Download Micro sd

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Casual Listener

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Domy_ct46

Casual Listener

1047 Views

3 replies

1 likes

  • 1047 Views
  • 3 replies
  • 1 likes

ChromeCast issues

With a premium account, my chromecast device does not show in my devices..It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but now nothing.

Newbie

With a premium account, my chromecast device does not show in my devices.. It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but n...

DaveDenomolos

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Certain songs stop playing

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

Newbie

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

woodandrew90

Roadie

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Please FIX: upper spotify bar widget not works

Hi, I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices):the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing happened. Especially can't use X (disable spotify) or next ...

Music Fan

Hi , I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices): the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing ha...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Não quer baixar as musicas e não funciona no offline

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e tento entrar nele pra ver se funciona ele volta pro i...

Newbie

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e te...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Trouble with downloading playlist

I'm trying to download this full playlist onto my phone (Arctic Monkeys). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I download this, the songs not downloaded quickly pop up with a ...

Casual Listener

I'm trying to download this full playlist onto my phone (Arctic Monkeys🌺🌸🌼). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I downl...

ArcticM

Casual Listener

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

Cancelamento

Eu não consigo cancelar o spotify premium

Newbie

Eu não consigo cancelar o spotify premium

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Is anybody having trouble with any songs of the arctic monkeys?

I tried to reproduce suck it and see and cornestone by arctic monkeys and both songs stoped, shows that the music is going on but i cant hear any sound

Newbie

I tried to reproduce suck it and see and cornestone by arctic monkeys and both songs stoped, shows that the music is going on but i cant hear any sound

485 Views

0 replies

2 likes

  • 485 Views
  • 0 replies
  • 2 likes

PC local files is not displaying album art in android phone

Good day everyone. I'm not sure if this has been already resolve before and if so please share a link. I have spotify in my laptop and I store my music locally and have it synced in my phone for streaming when I'm away. My music is working perfectly ...

Newbie

Good day everyone. I'm not sure if this has been already resolve before and if so please share a link.    I have spotify in my laptop and I store my music locally and have it synced in my...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Playlist suddenly forces over to radio?

On mobile (even though I have premium) after the last update, I can no longer trust that I can finish a playlist. Suddenly it turns into a radio station based off of that playlist or artist. Even though I'm shuffle playing an artist or straight playi...

Newbie

On mobile (even though I have premium) after the last update, I can no longer trust that I can finish a playlist. Suddenly it turns into a radio station based off of that playlist or artist. Even tho...

MartinStoichkov

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

unable to play an album or playlist (Premium subscription)

Hello, currently when I choose an album or playlist, spotify will play just one track then shuffle randomly from my saved tracks. This has only started recently. I have a premium account and have a fully updated android app. Any ideas?

Newbie

Hello, currently when I choose an album or playlist, spotify will play just one track then shuffle randomly from my saved tracks. This has only started recently. I have a premium account and have a f...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Allow rating / like / dislike on Discover items

I have a samsung galaxy5 phone and samsung galaxy tab s tablet, i stream to my tv/stereo using chromecast. When i play radio and go to hit the like/DISLIKE button it works once then the button is frozen and i can no longer press it for other songs. I...

Newbie

I have a samsung galaxy5 phone and samsung galaxy tab s tablet, i stream to my tv/stereo using chromecast. When i play radio and go to hit the like/DISLIKE button it works once then the button is fro...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Downloaded songs keep disappearing

I ejected my sd card to transfer some files to my computer. When i put back the sd card into my phone, all the songs disappeared! Then i have to download them all over again. Then i switched my storage to sd card, and all the songs disappeared again!...

Visitor

I ejected my sd card to transfer some files to my computer. When i put back the sd card into my phone, all the songs disappeared! Then i have to download them all over again. Then i switched my stora...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Paid for premium

Can someone please provide an actual email address I can use to speak with anyone at Spotify for customer support!? I paid for premium, have receipt. When I use the app, it will not let me download music. An add pops up when I try. It says about not ...

Newbie

Can someone please provide an actual email address I can use to speak with anyone at Spotify for customer support!? I paid for premium, have receipt. When I use the app, it will not let me download m...

barebears

Newbie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Can't hear Spotify playing in car MINI over bluetooth

Hi there,After the recent updates (think the one end of Jan/beginning of Feb) on android I can't seem to play Spotify in the car.I have an android phone (OnePlus 3) - nougat - I can connect my phone via Bluetooth to my car (Mini One) and can answer /...

Newbie

Hi there, After the recent updates (think the one end of Jan/beginning of Feb) on android I can't seem to play Spotify in the car. I have an android phone (OnePlus 3) - nougat - I can connect m...

742 Views

0 replies

0 likes

  • 742 Views
  • 0 replies
  • 0 likes

No more downloaded songs?

Alright so I used to have spotify premium and I used premium to download all 582 songs from my playlist. But after I premium expired, I can no longer play all my downloaded songs. When I had premium all my songs that I downloaded appeared with a gree...

Newbie

Alright so I used to have spotify premium and I used premium to download all 582 songs from my playlist. But after I premium expired, I can no longer play all my downloaded songs. When I had premium ...

DaveDenomolos

Roadie

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Can not log in

I Washington able to log in and listen music tren i deleted the app on phone (galaxy a7 (2016) i upload it again and it says something about facebook in my language which means you dont have a account with facebook bütün i am not clicking the connect...

Newbie

I Washington able to log in and listen music tren i deleted the app on phone (galaxy a7 (2016) i upload it again and it says something about facebook in my language which means you dont have a accoun...

DaveDenomolos

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify wont play using Android Auto

Whenever I start spotify on android auto it plays for one second then crashes, anyone else having similar issue? Galaxy S7 android 6.0 and 7.0 same problem. Works fine when out of Android Auto.Thanks!

Casual Listener

Whenever I start spotify on android auto it plays for one second then crashes, anyone else having similar issue? Galaxy S7 android 6.0 and 7.0 same problem. Works fine when out of Android Auto. Than...

im2lazy789

Casual Listener

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Trying to log in with email + pass, prompt concerns facebook

Hi On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable to login using Facebook, which I'm actually not.Please help....

Regular

Hi   On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable ...

cveng

Regular

1426 Views

9 replies

0 likes

  • 1426 Views
  • 9 replies
  • 0 likes