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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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New Phone Huawei H8 Honor premium, spotify freezes

Hey Spotify Community,I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Spotify app or indicating a problem with android or the p...

Newbie

Hey Spotify Community, I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Sp...

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Before i leave, is it just me or are Spotify broken.

I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just pushing whatever data they can.There's lots of thi...

Gig Goer

I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just...

402 Views

0 replies

1 likes

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Superuser Contribution Podcast

I'm using android (obvi) and Podcasts don't work, i keep tapping on them but they don't open up. I tried long pressing but all it gives me is the synopsis of the chosen podcast and the option to share it on social media but i haven't been able to lis...

Casual Listener

I'm using android (obvi) and Podcasts don't work, i keep tapping on them but they don't open up. I tried long pressing but all it gives me is the synopsis of the chosen podcast and the option to shar...

mich_mashmish

Casual Listener

465 Views

3 replies

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Help with the new "Me" interface

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me:- I used to have the download switch on for the songs I saved, so when I saved a specific song, it would a...

Music Fan

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me: - I used to have the download switch on f...

Joe

Community Legend

3701 Views

6 replies

1 likes

Interface
library malfunction
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Offline music keeps disappearing

The spotify app keeps login me out, then when i log back in all my download songs have gone. The app is up to date iv restart then phone, redownloaded only to have it happen again. I have to use my phone data to download them to so its getting pretty...

Casual Listener

The spotify app keeps login me out, then when i log back in all my download songs have gone. The app is up to date iv restart then phone, redownloaded only to have it happen again. I have to use my p...

crematedman

Community Legend

684 Views

3 replies

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Update issues

With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs by albums by artist etcetera

Casual Listener

With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs b...

Iyoseph35

Casual Listener

536 Views

6 replies

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Solved!! Offline premium

I can't listen to my saved music offline. What's wrong?

Casual Listener

I can't listen to my saved music offline. What's wrong?

Lucyyy07

Casual Listener

495 Views

2 replies

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Missing Library

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". I click on it and it shows the songs I've downloade...

Casual Listener

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". ...

nmcelroy906

Newbie

876 Views

3 replies

2 likes

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I can't find all my downloaded songs

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played I like the last version where I can see all my songs and play them all in shuffle. But now I just ...

Newbie

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played 😞 I like the last version where I can see all ...

Joe

Community Legend

1515 Views

3 replies

1 likes

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Log in issues.

My account kept logged out after i exit spotify. What can i do?

Visitor

My account kept logged out after i exit spotify. What can i do?

198 Views

0 replies

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S7 got hot and drained battery FAST

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never stopped playing. I tried to close the app and whil...

Regular

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never...

Ssyd

Regular

629 Views

4 replies

0 likes

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Solved!! Song is FAST

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

Newbie

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

user-removed

Not applicable

462 Views

1 replies

0 likes

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Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

Regular

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...

966 Views

0 replies

0 likes

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Solved!! Não aparece a opção de importar.

Não aparece a opção de importar as músicas do próprio celular.

Newbie

Não aparece a opção de importar as músicas do próprio celular.

NoriDias

Newbie

5968 Views

3 replies

9 likes

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"Pay by mobile" is still available?

I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.

Newbie

I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.

kaysrel05

Newbie

804 Views

3 replies

0 likes

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disable recommended songs?

In a few of my playlists it will start playing recommended songs instead of the songs in my playlist is there any way to disable this

Newbie

In a few of my playlists it will start playing recommended songs instead of the songs in my playlist is there any way to disable this

anon-ny

Casual Listener

35425 Views

6 replies

2 likes

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Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

Casual Listener

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...

Joe

Community Legend

653 Views

1 replies

0 likes

local files
Local tracks
Mobile
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New update: how do I shuffle my downloaded songs now?

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download?What a weird change.

Casual Listener

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download? What a w...

Novocaine

Casual Listener

1435 Views

4 replies

0 likes

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Spotify always logout and need relogin every sunday

Dear SpotifyMy spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week.Thanks

Casual Listener

Dear Spotify My spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week. Thanks

445 Views

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