Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396422 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 songs it will try to play a suggested song and not a so...
I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 song...
Casual Listener
614 Views
4 replies
0 likes
OK, this is my problem:I got a Alcatel POP 3(5.5)I got a Micro SD Maxwell 8gbI download SpotifyChoose the External SD like default StorageChoose The External SD like default storage in SpotifyGo to the libraryOpen "Songs"Click on DownloadThe download...
OK, this is my problem: I got a Alcatel POP 3(5.5) I got a Micro SD Maxwell 8gb I download Spotify Choose the External SD like default Storage Choose The External SD like default storage in Spot...
Regular
850 Views
5 replies
0 likes
I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as unavailable? Any ideas?
I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as...
Community Legend
1111 Views
10 replies
0 likes
I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything. So now I can't log in, help me or I will delete it...
I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything....
Community Legend
299 Views
1 replies
0 likes
Hey All, I started downloading albums from my library on my phone so I can listen in the car when I don't have service. My phone is now full up from everything I downloaded and I'm wondering if there's a way to access just the downloaded albums so I ...
Hey All, I started downloading albums from my library on my phone so I can listen in the car when I don't have service. My phone is now full up from everything I downloaded and I'm won...
Community Legend
698 Views
1 replies
0 likes
Hallo, habe folgendes Problem:-seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch problemlos geklappt hat. Nur bei den Songs die lokal auf mei...
Hallo, habe folgendes Problem: -seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch ...
Community Legend
1125 Views
1 replies
0 likes
Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data How can I stop this (undesired) behavior?Thanks!
Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data 🙁 How can I stop this (undesired)...
Casual Listener
581 Views
2 replies
0 likes
Sorry to bother you, but i buy the Spotify premium family and invite one of my brothers but now i can't but any person, and i dont know what to do... Can tou help me??
Sorry to bother you, but i buy the Spotify premium family and invite one of my brothers but now i can't but any person, and i dont know what to do... Can tou help me??
Spotify Star
1571 Views
1 replies
0 likes
Hello, I have an account for Spotify premium and I've tried connecting my LG G4 phone with Applink of Microsoft but it says that it doesn't find any app available , I would like to know if my LG G4 will be compatible ? Because I tried it with an iPho...
Hello, I have an account for Spotify premium and I've tried connecting my LG G4 phone with Applink of Microsoft but it says that it doesn't find any app available , I would like to know if my LG G4 w...
Spotify Star
515 Views
3 replies
0 likes
On you webpage under Android, one can find information:In Albums, you also have the option to view Saved albums -i.e. only full albums that you've saved. In Songs, you can also view Imported Music - i.e. your local files. However, those options are n...
On you webpage under Android, one can find information: In Albums, you also have the option to view Saved albums -i.e. only full albums that you've saved. In Songs, you can also view Imported Music...
Community Legend
350 Views
1 replies
0 likes
I just changed from regular premium to premium for family, and I can't figure out how to add them so we have our own lines??
I just changed from regular premium to premium for family, and I can't figure out how to add them so we have our own lines??
Spotify Star
353 Views
1 replies
0 likes
This really borhers me and is totally annoying. It all started few days ago, whenever I leave the music on without using the phone, or also if I've been using another app for a while, the reproduction stops. It is unacceppatble, i've been a premium u...
This really borhers me and is totally annoying. It all started few days ago, whenever I leave the music on without using the phone, or also if I've been using another app for a while, the reproductio...
Casual Listener
682 Views
2 replies
0 likes
I use Spotify daily during my commutes and work while studying at University. Its a large portion of my day. Normally I use shuffle on my Saved songs but sometimes I get a vibe for a specific song from my saved songs list so I filter for it and use t...
I use Spotify daily during my commutes and work while studying at University. Its a large portion of my day. Normally I use shuffle on my Saved songs but sometimes I get a vibe for a specific song fr...
Community Legend
1430 Views
3 replies
0 likes
Hi,I'm french so sorry for the language mistakes.I have a problem : When all the songs of an album have been played, Spotify keeps playing music of other artistes related to the album I just listened.As I like listening to music when I go to sleep, I...
Hi, I'm french so sorry for the language mistakes. I have a problem : When all the songs of an album have been played, Spotify keeps playing music of other artistes related to the album I just list...
Casual Listener
518 Views
2 replies
0 likes
Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happen: 1. It freezes my phone having to restart it (thi...
Since last year (it's been around 3 months now), I've had problems trying to start the app in my mobile. Whenever I open it, it seems like it is loading, but then either one of these two things happe...
Casual Listener
421 Views
1 replies
0 likes
It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I can't seem to find how. Any help would be great, thanks,
It says on a post somewhere that the Spotify team implemented the ability to delete radio stations, but I can't seem to find how. Any help would be great, thanks,
Casual Listener
1573 Views
2 replies
0 likes
Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 secondsSteps to reproduce the issue: Any time I pair my phone with my car and try to play any music, either stored locally or streamed. Have been happily using spotify in ...
Brief description of the issue: Songs skip forward 2 seconds or so every 15-20 seconds Steps to reproduce the issue: Any time I pair my phone with my car and try to play any music, eithe...
546 Views
0 replies
0 likes
Hi,As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG!At the start of every track, there is a huge volume sp...
Hi, As the standard listening experience on Spotify is so bland it makes boiled chicken sound like a culinary orgasm, I popped into settings and turned on the EQ functionality. Simple right? WRONG...
474 Views
0 replies
2 likes
Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. Any fix for this?
Not a major bug or issue, but I have noticed that on my OP3T, the adaptvie display will wake whenever a new song plays on the Spotify app? As in not me skipping, but just the next song playing. ...
Roadie
3052 Views
1 replies
0 likes
