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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115158 Views

27 replies

4 likes

  • 115158 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231534 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231534 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590970 Views

79 replies

3 likes

  • 590970 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485527 Views

580 replies

42 likes

Account
Free
  • 485527 Views
  • 580 replies
  • 42 likes

The recent Spotify Update Deleted all my offline sogs almost 1,100 songs

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs, I solved it by deleting all data and giving spotif...

Newbie

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs,...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Superuser Contribution svp

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Newbie

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Maria_B

Moderator

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whole phone crash

My Samsung s6 crashed when I clicked on a song in spotify. the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify on the Huawei phone I am borrowing from my phone provide...

Newbie

My Samsung s6 crashed when I clicked on a song in spotify.  the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify...

Maria_B

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Memoria SD

Hola, necesito su ayuda.Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna.Saludos

Newbie

Hola, necesito su ayuda. Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna. Saludos

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Shuffle on specific playlist

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist and I enable "Shuffle" it will just start playing al...

Casual Listener

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist a...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Solved!! App says I don't own it

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change anything. I already tried reinstalling the app and cle...

Casual Listener

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change any...

gvriclba

Newbie

45925 Views

6 replies

0 likes

App shuts down
  • 45925 Views
  • 6 replies
  • 0 likes

Almacenamieto

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda :c

Newbie

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda ...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Requesting a song to be added

how can i request a song to be added to the library?

Regular

how can i request a song to be added to the library?

Jimbob1718

Regular

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

stockage sur carte sd

bonjour,Mes musiques synchronisées sont stockées sur le téléphone (android).La version de spotify est la dernière.Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de stockage vers la carte sd, il ne se passe rien, alors qu'i...

Casual Listener

bonjour, Mes musiques synchronisées sont stockées sur le téléphone (android). La version de spotify est la dernière. Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de s...

fafar

Casual Listener

1510 Views

2 replies

0 likes

  • 1510 Views
  • 2 replies
  • 0 likes

Daily Mix Won't Open

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through the radio and the genres and moods as well. I listen...

Newbie

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through t...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Save to SD (gone)

Hi.I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Samsung Galaxy s5Please help. Thanks

Casual Listener

Hi. I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Sams...

Mosseramp

Casual Listener

1036 Views

2 replies

0 likes

Android
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  • 2 replies
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Solved!!Superuser Contribution App: Wiedergabe wird nach einigen Minuten abgebrochen

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird.Das ganze passiert dann mitten im Song.Wenn ich die App nachher wieder öffne muss der Song von Anfang an gespielt werden.Mein Handy i...

Casual Listener

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird. Das ganze passiert dann mitten im Song. Wenn ich die App nachher wieder öffne m...

Qwertzuiopue

Casual Listener

1107 Views

2 replies

0 likes

  • 1107 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moto G4 plus restarts after listening to Spotify for a while

Hello,After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail.It's driving me mad. Any sugestions?

Casual Listener

Hello, After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail. It's driving me mad. Any sugestions?

Maria_B

Moderator

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Spotify doesn't stop after album

Since downloading the latest update Spotify doesn't stop when an album has finished. It jumps to another album, so it runs all night. Has anybody the same problem? Has anybody fixed it?

Newbie

Since downloading the latest update Spotify doesn't stop when an album has finished. It jumps to another album, so it runs all night. Has anybody the same problem? Has anybody fixed it?

mickey99a

Newbie

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
  • 0 likes

Music volume lowers after a second into the song

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Getting quite frustrated...

Casual Listener

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Ge...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

no reproduce ninguna canción

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas en la pc...ya probe con reinstalar la app y continua...

Newbie

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas e...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Saving micro sd

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use the sd card?

Casual Listener

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use...

Joe

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

visualizzare canzoni sulla barra notifiche

Salve, non riesco a capire perché da quando ho cambiato cellulare (ho un Samsung galaxy s6 edge) non riesco più a visualizzare le canzoni nella barra di notifiche e nel blocco schermo. Per cambiare canzone sono costretta ad entrare nell'app! Sono un ...

Newbie

Salve, non riesco a capire perché da quando ho cambiato cellulare (ho un Samsung galaxy s6 edge) non riesco più a visualizzare le canzoni nella barra di notifiche e nel blocco schermo. Per cambiare c...

Fuuuuuuuuuu

Newbie

51723 Views

3 replies

3 likes

  • 51723 Views
  • 3 replies
  • 3 likes

Solved!! Play the music on offline

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline.Any suggestions?

Regular

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline. Any suggestions?

kdochris

Regular

1505 Views

8 replies

0 likes

  • 1505 Views
  • 8 replies
  • 0 likes