Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375587 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc. When I use spotify from computer there is no problem, I can share songs to Spotify people. Few days ago I connected my ac...
I can't share songs to other spotify user from my A5 2016 ( Android 6.0.1). I can only share them via sms, email, messenger etc. When I use spotify from computer there is no problem, I can...
Regular
327 Views
1 replies
0 likes
Hi all The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settings are set to not kill background apps. No memory optimisati...
Hi all The last few versions of Spotify have not allowed me to leave the app in the background without it just closing the app mid song! No I don't have any task killers. My developer settin...
Music Fan
4123 Views
1 replies
1 likes
Hi.Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists unique. I have a lot of playlists and don't always re...
Hi. Is there a way to quickly determine if a song that's playing is already in one of my playlists? For example a menu option to show playlist membership? I'd like to keep all songs in my playlists ...
Roadie
12615 Views
3 replies
5 likes
Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when new content is added. I've got push notifications t...
Hey I've had spotify for a few months now and have yet to receive any push notifications to any of my Android devices. I follow playlists that are updated regularly and it would be nice to know when ...
Community Legend
599 Views
1 replies
0 likes
I just bought a Volkswagen GTI 2016 with Android auto. The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing from the phone speakers. Bluetooth phonecalls work over the car spea...
I just bought a Volkswagen GTI 2016 with Android auto. The phone connects to Android auto and I can press play in Android auto and the song showing on the car display starts playing fr...
Casual Listener
10558 Views
8 replies
0 likes
When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.
When I startup the app and resume the last song I closed the app, it always skips the next song. And the song is available. Don't know why. Can you help solve or will it be fixed in a future update.
Regular
1051 Views
3 replies
3 likes
So, I've changed facebook pic like 3-4 months ago or so, but the "discover weekly" picture is still a picture of me and my ex.. so does anyone know how to fix this?
So, I've changed facebook pic like 3-4 months ago or so, but the "discover weekly" picture is still a picture of me and my ex.. so does anyone know how to fix this?
Not applicable
1451 Views
4 replies
0 likes
Hi, I use Spotify on an iPad but mainly on an Android Tablet and Smartphone. Most apps on Android have a dedicated Chromecast button. May I ask yo to implement this for Spotify as well? It will simplify the use of Google Chromecast. With kind regatrd...
Hi, I use Spotify on an iPad but mainly on an Android Tablet and Smartphone. Most apps on Android have a dedicated Chromecast button. May I ask yo to implement this for Spotify as well? It w...
Community Legend
399 Views
1 replies
0 likes
Hi people, I've encountered a serious audio routing problem on my device since version 7.0.0.1369. It's the same on version 7.0.0.1371. What's the problem? I use Spotify together with Waze navigation all the time. My phone is connected with a 3,5mm j...
Hi people, I've encountered a serious audio routing problem on my device since version 7.0.0.1369. It's the same on version 7.0.0.1371. What's the problem? I use Spotify together wi...
Roadie
751 Views
3 replies
0 likes
When playing an album and the music is paused I expect that Spotify just keep on and play the rest of the album when I push play again but instead Spotify jumps over the song that follows the one that was played when I did push pause. For example if ...
When playing an album and the music is paused I expect that Spotify just keep on and play the rest of the album when I push play again but instead Spotify jumps over the song that follows the one tha...
Casual Listener
780 Views
6 replies
0 likes
I tried to do what spotify said on their website, but it's not working. I'm on the same wifi network and everything. What do I do?
I tried to do what spotify said on their website, but it's not working. I'm on the same wifi network and everything. What do I do?
Community Legend
271 Views
1 replies
0 likes
Hello, I'm in a trouble because I'm not able to see the option to save my downloaded playlists in the SD card, it simply disappeared after the latest Spotify updradedI have a Samsung J5, Android 6.0.1 and the latest version of Spotify. I've tried uni...
Hello, I'm in a trouble because I'm not able to see the option to save my downloaded playlists in the SD card, it simply disappeared after the latest Spotify updraded I have a Samsung J5, Android 6....
Casual Listener
613 Views
2 replies
1 likes
Running on a galaxy note 3, worked fine until I switched offline tracks to my new SD card. Now every time I load the app I have to download my whole library. It says there are too many devices synced even though even on the website it only shows one ...
Running on a galaxy note 3, worked fine until I switched offline tracks to my new SD card. Now every time I load the app I have to download my whole library. It says there are too many devices synced...
Casual Listener
441 Views
1 replies
0 likes
As of recently (this weekend/most recent update) albums no longer play tracks in sequential order, all playback is shuffle. This is useless and defeats the purpose of listening to an album in total or even sequencing an album to begin with. Not being...
As of recently (this weekend/most recent update) albums no longer play tracks in sequential order, all playback is shuffle. This is useless and defeats the purpose of listening to an album in total o...
Newbie
1462 Views
3 replies
0 likes
I have a premium account working beautifuly on desktop and chromebook, but my Anfroid MOTO Z phone insistis I am a free user. I used to have a second account but it is long deleted. I do not know how to proceed, it asks me to get premium and pay anot...
I have a premium account working beautifuly on desktop and chromebook, but my Anfroid MOTO Z phone insistis I am a free user. I used to have a second account but it is long deleted. I do not know how...
Casual Listener
517 Views
3 replies
0 likes
I tried to use Running for the first time. I chose running playlist, it detected my pace but then nothing happened, I got back to playlist selection.I have Lenovo P2. I restarted the phone and reinstalled Spotify. Can you help?
I tried to use Running for the first time. I chose running playlist, it detected my pace but then nothing happened, I got back to playlist selection. I have Lenovo P2. I restarted the phone and rein...
Casual Listener
437 Views
2 replies
0 likes
Hi, the are some Tunes that i Download to my phone and a few days later, those Tunes appear not downloaded ... Anyone knows what is happening ?? I have reinstalled the app but didnt fix the problem . Thanks !!
Hi, the are some Tunes that i Download to my phone and a few days later, those Tunes appear not downloaded ... Anyone knows what is happening ?? I have reinstalled the app but didnt fix the problem ....
Roadie
307 Views
1 replies
0 likes
Tengo problemas cuando ingreso a la app!En primer lugar, tarda mucho en conectar con mi biblioteca, teniendo un plan Premium y descargandome mi música. Me dice que no hay Internet para conectar!Y cuando logro reproducir mi música, a me cierra el prog...
Tengo problemas cuando ingreso a la app! En primer lugar, tarda mucho en conectar con mi biblioteca, teniendo un plan Premium y descargandome mi música. Me dice que no hay Internet para conectar! Y...
Roadie
344 Views
1 replies
0 likes
