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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210810 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561203 Views

78 replies

3 likes

  • 561203 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463094 Views

575 replies

39 likes

Account
Free
  • 463094 Views
  • 575 replies
  • 39 likes

Not Following my own Playlist

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can find the playlist under public playlists and I can o...

Newbie

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can f...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
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Superuser Contribution My premium account only works on my laptop. But in my Android smartphone, it only works as free

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

Newbie

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

user-removed

Not applicable

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Why i cant pay with my bank card

It keep saying my card is having a bad day, why is this

Newbie

It keep saying my card is having a bad day, why is this

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalização indisponível na versão 7.6.0.1219

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a 7.6.0.1219 e eu não mais tive a opção de ajustar o ...

Newbie

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a ...

user-removed

Not applicable

942 Views

1 replies

1 likes

  • 942 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle the Playlist

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up?I know theres a shuffle uption to play music with but thats kinda crappy beouse it allways take...

Newbie

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up? I know theres a shuffle uption to play m...

user-removed

Not applicable

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas com wifi

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

Newbie

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

user-removed

Not applicable

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download gets deleted

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I habe to go online again. Can you please help me with...

Visitor

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I h...

user-removed

Not applicable

581 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs do not download anymore

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local storage tab on the Spotify app. I figured out that i...

Newbie

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local s...

user-removed

Not applicable

694 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution can't link spotify to shazam or tinder

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen. google Nexus 5x all apps up to date

Newbie

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen.   google Nexus 5x   all apps up to date  

user-removed

Not applicable

2107 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Downloaded Playlists are not downloaded anymore after update

Hallo everyone,I have an problem after every update, which means 3 times within the last 4 month and several times before.After an update spotifiy shows me no playlist as downloaded anymore. I am able to download them again, but referring to the amou...

Newbie

Hallo everyone, I have an problem after every update, which means 3 times within the last 4 month and several times before. After an update spotifiy shows me no playlist as downloaded anymore. ...

user-removed

Not applicable

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs not playing

I have a problem.When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing.I put it into offline mode, no change.Please help

Newbie

I have a problem. When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing. I put ...

user-removed

Not applicable

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Solved!! "Download over cellular data" is enabled but still NOT DOWNLOADING

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW! I've also tried doing a...

daveyp

Casual Listener

24189 Views

3 replies

0 likes

data downloading
Download error
downloading
  • 24189 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me change mobile settings.

Hi, Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with loads of other settings on my phone. This is really frustratin...

Casual Listener

Hi,   Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with lo...

Joe

Community Legend

3988 Views

4 replies

1 likes

  • 3988 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlists not staying downloaded to Android device

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of time but it seems pretty random. I will go to play so...

Casual Listener

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of ti...

Erika

Roadie

1078 Views

5 replies

0 likes

  • 1078 Views
  • 5 replies
  • 0 likes

Playing a song not found in Spotify using Spotify.

Hello Spotify community.So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks on mobile without getting Premium (although i am gonna ...

Casual Listener

Hello Spotify community. So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks ...

DeicideXD

Casual Listener

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Spotify mutes the sound when used with Mirrorlink

Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets muted, the radio, everything. Music is running but I just c...

Casual Listener

Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets mut...

MatheusH18

Newbie

1076 Views

1 replies

1 likes

  • 1076 Views
  • 1 replies
  • 1 likes