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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1048 Views
  • 0 replies
  • 4 likes

Podcast not showing all content

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 40 or so

  • Newbie
  • Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 4...
  • 11136886297
  • Newbie
  • 898 Views
  • 1 replies
  • 1 likes
  • 898 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't remove downloads

I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist..So I waste much of my memory for unwanted playlists..

  • Newbie
  • I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist.. So I waste much of my me...
  • MonicaM_Bogota
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops when listening via internet wifi or data

When listening to music ()that is not downloaded yet. Spotify quits on me. The app shuts down without warning. When listening offline I have no problem. I have a personal login via a family subscribtion and use it on my mobile only. I have a samsung ...

  • Newbie
  • When listening to music ()that is not downloaded yet. Spotify quits on me. The app shuts down without warning. When listening offline I have no problem. I have a personal login via a family subscribt...
  • MonicaM_Bogota
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Help

Someone help me try to invite someone in the Spotify family, the other person does everything right, being at the time of confirm asks for an invitation code, being that it does not have any code. Pleaseee

  • Newbie
  • Someone help me try to invite someone in the Spotify family, the other person does everything right, being at the time of confirm asks for an invitation code, being that it does not have any code. Pl...
  • itu_
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Account is use somewhere else

My account keeps randomly pausing saying it is being used elsewhere, I have a premium family account an not all the user profiles are being used how can I stop it doing this, thanks

  • Newbie
  • My account keeps randomly pausing saying it is being used elsewhere, I have a premium family account an not all the user profiles are being used how can I stop it doing this, thanks
  • itu_
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Disable automatic station creation...

Hello there! Sometimes when you listen to a certain song, Spotify automatically creates a radio station based on that song. Is there any way to disable this? []sRoger

  • Music Fan
  • Hello there!   Sometimes when you listen to a certain song, Spotify automatically creates a radio station based on that song. Is there any way to disable this?   []s Roger
  • rogertms3
  • Music Fan
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution After restarting my mobile phone all downloads are gone

Hello, I habe an Premium account, and in the android app I download some music to listen them offline. I save them on the SD-Card. It works until I restart my mobile. Then nothing is downloaded anymore. And if I check the options then it says "save t...

  • Casual Listener
  • Hello, I habe an Premium account, and in the android app I download some music to listen them offline. I save them on the SD-Card. It works until I restart my mobile. Then nothing is downloaded anymo...
  • MarioK756
  • Casual Listener
  • 351 Views
  • 2 replies
  • 1 likes
  • 351 Views
  • 2 replies
  • 1 likes

Hello, forgive me but i'm dyslexic and as a consequence a little confused. Bare with me...

I want to use Spotify on my Chrome browser rather than the app but cannot figure out how to access the music from the page (link) below. Could you please explain how to do so? https://goo.gl/photos/wq1cuHiibfcHCdBV9

  • Regular
  • I want to use Spotify on my Chrome browser rather than the app but cannot figure out how to access the music from the page (link) below. Could you please explain how to do so?  https://goo.gl/p...
  • Joe
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Network player does not show up

Hello, i have a problem. In my house there is a network player connected via wired connection to internet, and also there is a wifi, that im using with my phone. So main problem is when i try to cast something to play via network player, it does not ...

  • Casual Listener
  • Hello, i have a problem. In my house there is a network player connected via wired connection to internet, and also there is a wifi, that im using with my phone. So main problem is when i try to cast...
  • MrMinister
  • Casual Listener
  • 740 Views
  • 4 replies
  • 0 likes
  • 740 Views
  • 4 replies
  • 0 likes

Can't save downloaded playlists in SD card

I have tried following the guide on the website to save my downloaded content on my SD card, but i can't get it to work.Any suggestions?My internal storage is full..

  • Casual Listener
  • I have tried following the guide on the website to save my downloaded content on my SD card, but i can't get it to work. Any suggestions? My internal storage is full..
  • Joe
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

Volume Spikes

When I skip a song the first half a second or so goes really loud. It seems what is happening is it is taking the equalizer a second to turn on. I've been a member for quite awhile but I'm getting pretty sick of this issue. I see posts from 2013 of p...

  • Casual Listener
  • When I skip a song the first half a second or so goes really loud. It seems what is happening is it is taking the equalizer a second to turn on. I've been a member for quite awhile but I'm getting pr...
  • Audi403
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stop suddenly

When i listen to spotify, online or offline, after 3-4 songs, it will stop. I must open the app in order to continue the song. What's wrong? I always update the app. My phone is xiaomi mi4i

  • Casual Listener
  • When i listen to spotify, online or offline, after 3-4 songs, it will stop. I must open the app in order to continue the song. What's wrong? I always update the app. My phone is xiaomi mi4i
  • Aldoghetto
  • Casual Listener
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just stops playing and hangs

So I'm playing a downloaded playlist. That's what I use Spotify for.Gets a minute into the song, just stops playing and goes into and endless whirl.Refuses to play. Sits there having a whirl doing what your stupid app wants to do rather than what I h...

  • Roadie
  • So I'm playing a downloaded playlist. That's what I use Spotify for. Gets a minute into the song, just stops playing and goes into and endless whirl. Refuses to play. Sits there having a whirl doin...
  • EarlPurple
  • Roadie
  • 762 Views
  • 2 replies
  • 0 likes
  • 762 Views
  • 2 replies
  • 0 likes

Start shuffled Playlist with Android-Intent

Dear community, I’m searching for a way to start a specific playlist from an Android-Intent in shuffled mode. I found out that I can start a specific playlist with the following Intent. Event: Android.intent.action.VIEW Data: spotify:user::playlist::...

  • Casual Listener
  • Dear community,   I’m searching for a way to start a specific playlist from an Android-Intent in shuffled mode. I found out that I can start a specific playlist with the following Intent. &nb...
  • nvh
  • Newbie
  • 46684 Views
  • 15 replies
  • 3 likes
  • 46684 Views
  • 15 replies
  • 3 likes

Solved!! MirrorLink + RockScout on Peugeot 3008 SUV

HelloI use Mirrorlink to have SPOTIFY (Samsung S5 on Android) on the Peugeot screen. I did not have any problems until after I plugged in an Iphone with Carplay then trigger SPOTIFY (no problem) but when Iphone disconnected, there was no phone menu, ...

  • Casual Listener
  • Hello I use Mirrorlink to have SPOTIFY (Samsung S5 on Android) on the Peugeot screen. I did not have any problems until after I plugged in an Iphone with Carplay then trigger SPOTIFY (no problem) bu...
  • Joe
  • Community Legend
  • 7777 Views
  • 3 replies
  • 0 likes
  • 7777 Views
  • 3 replies
  • 0 likes

Album with 11 Tracks. Most are disabled

I d like to hear an Album from flowered up. There are 11tracks, i can only play 2 of Them? The others are disabled.Any ideal why?Thank you

  • Newbie
  • I d like to hear an Album from flowered up. There are 11tracks, i can only play 2 of Them? The others are disabled. Any ideal why? Thank you
  • MartinStoichkov
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Je ne peux plus écouter la musique

Bonjour , Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiques sont en grises alors que normalement elles sont blanches , j'ai...

  • Casual Listener
  • Bonjour ,    Ça fait 3 semaines que je ne peux écouter de la musique alors que j'ai l'offre premium avec mon opérateur , pourtant l'application me dit que je suis connecté mais les musiqu...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Equalizer disappeared Android Nougat

I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went.Running Android Nougat on the Oneplus 3. Spotify version 7.5.0.1076 armV7

  • Casual Listener
  • I cannot find the Spotify equalizer that was previously there. It's not under any settings to my knowledge. I don't want to use another app and I was wondering where it went. Running Android Nouga...
  • sachin124567
  • Casual Listener
  • 1148 Views
  • 2 replies
  • 0 likes
  • 1148 Views
  • 2 replies
  • 0 likes

Internal Error

Hi there- Trying to lauch the app on an android today, I get the error message: "An internal error has occured. This can be caused by a lack of network connectivity. Please make sure you have a good network connection." The only option is exiting the...

  • Casual Listener
  • Hi there-   Trying to lauch the app on an android today, I get the error message: "An internal error has occured.  This can be caused by a lack of network connectivity.  Please make ...
  • Cwilk
  • Newbie
  • 2406 Views
  • 3 replies
  • 0 likes
  • 2406 Views
  • 3 replies
  • 0 likes

Komt er een app voor fit2?

Komt er in nederland een app voor op de gear fit2?

  • Casual Listener
  • Komt er in nederland een app voor op de gear fit2?
  • Hubo
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes