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App: Wiedergabe wird nach einigen Minuten abgebrochen

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App: Wiedergabe wird nach einigen Minuten abgebrochen

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird.
Das ganze passiert dann mitten im Song.
Wenn ich die App nachher wieder öffne muss der Song von Anfang an gespielt werden.

Mein Handy ist ein Samsung S5 mini.
Auf Pc und Tablet ist alles ok.
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Hey @Qwertzuiopue, welcome to the Spotify Community!

 

We hope you don't mind that we reply in English. If you want, you can get German support via email with this contact form. You can also find us on Facebook or Twitter.

 

Does the problem occur with some songs in particular? or, does it happen randomly?

 

Also, can you try to reinstall Spotify on your Samsung device with these steps

 

Let us know if that helps.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

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2 Replies
Marked as solution

Hey @Qwertzuiopue, welcome to the Spotify Community!

 

We hope you don't mind that we reply in English. If you want, you can get German support via email with this contact form. You can also find us on Facebook or Twitter.

 

Does the problem occur with some songs in particular? or, does it happen randomly?

 

Also, can you try to reinstall Spotify on your Samsung device with these steps

 

Let us know if that helps.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Hello, thank you very much for your help!

The problem occured randomly, no matter which song was being played.

I reinstalled the Spotify app on my Smartphone and now I have'nt had any problems so far.

I think the app is working fine now.

Thanks a lot!

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