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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Ya no soy premium antes de 1 mes ayuda!

Pague él 23 de noviembre la,promoción de $9 pesos por 3 mesesy hoy me dice que ya,no soy premiun. Que puedo hacer? Gracias

Newbie

Pague él 23 de noviembre la,promoción de $9 pesos por 3 mesesy hoy me dice que ya,no soy premiun. Que puedo hacer? Gracias

Humberto96

Newbie

251 Views

1 replies

0 likes

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Problem

I dont know whats happening my 'my library's button has been replaces by this 'me' button and i cant find my library. Whats happening pls help me

Newbie

I dont know whats happening my 'my library's button has been replaces by this 'me' button and i cant find my library. Whats happening pls help me

278 Views

0 replies

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Spotify Library No Longer Available

The library where all of my saved songs would be is no longer a option on my spotify app. Also, the app will not let me save new songs i find. Idk what is goin on

Newbie

The library where all of my saved songs would be is no longer a option on my spotify app. Also, the app will not let me save new songs i find. Idk what is goin on

cat81

Casual Listener

973 Views

3 replies

3 likes

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Solved!! spotify freezing

I've had this problem a lot, it used to happen like once a month but now it's several times a week.When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The music keeps playing even tho i've sometimes managed to cl...

Regular

I've had this problem a lot, it used to happen like once a month but now it's several times a week. When I use spotify on my phone the screen suddenly freeze and I can't even close the app. The musi...

RosaTheHelper

Casual Listener

28244 Views

10 replies

1 likes

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Unstable

I bought a new phone because my Samsung S5 was having problems with the latest updates on Spotify. Now I have a 700$ phone, but Spotify still is rubbish. Do I get a refund or will you fix the problems? I have a Sony xperia xz, running Android 6.1I'm ...

Newbie

I bought a new phone because my Samsung S5 was having problems with the latest updates on Spotify. Now I have a 700$ phone, but Spotify still is rubbish. Do I get a refund or will you fix the problem...

feelikeastrangr

Community Legend

318 Views

1 replies

0 likes

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  • 1 replies
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Last.fm scrobbling not working

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback.The latest issue is last.fm scrobbling, which was working fine until about a week ago, now it ...

Music Fan

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback. The latest issue is last.fm scrobbling,...

Joe

Community Legend

1362 Views

12 replies

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Newest Mobile Update

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it. You took the page that I use the most frequently (saved albums) and relegated it to a hidden area that took me about 5-10 min. to find. Instead of jus...

Casual Listener

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it.  You took the page that I use the most frequently (saved albums) and relegated it to a hidden ...

Mr_M_2000

Newbie

2721 Views

9 replies

7 likes

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Spotify app unresponsive

Hi all,Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still continues playing track after track. During this time I can...

Newbie

Hi all, Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still contin...

ErickRGuetta

Community Legend

348 Views

1 replies

0 likes

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Spotify not responding

Hi all,I have been having issues with my spotify app. Most of the time works fine. But there are times that it becomes unresponsive. It always happens when im playing music and after a song is finished playing and moves on to the next track, it lags ...

Regular

Hi all, I have been having issues with my spotify app. Most of the time works fine. But there are times that it becomes unresponsive. It always happens when im playing music and after a song is fi...

itu_

Community Legend

892 Views

8 replies

0 likes

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Playing song that isn't in the playlist

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Casual Listener

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Joe

Community Legend

403 Views

4 replies

0 likes

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3 Monate für 99 cent mit paysafe. (Fail)

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Newbie

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Nico

Community Legend

813 Views

1 replies

0 likes

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Playlist custom sort

HiIs there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list and I need to scroll all the way down to get to them. ...

Music Fan

Hi Is there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list a...

davegball

Music Fan

1947 Views

2 replies

0 likes

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tablet problem

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how can i do it? Ps: sorry for my bad english ^^

Newbie

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how c...

Joe

Community Legend

248 Views

1 replies

0 likes

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> Release notes of the Android app updates

Hello there,could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application?The ones I've found are old.Thank you

Roadie

Hello there, could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application? The ones I've found are old. Thank you 🙂

Joe

Community Legend

578 Views

3 replies

3 likes

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Find downloaded songs that were in a playlist

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still!Please help?!

Newbie

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still! Please help?!

Joe

Community Legend

234 Views

1 replies

0 likes

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Nav bar instead of the hamburger menu

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu.i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands.Mine Nexus 7 (2013) does also have the old version.A friend ...

Newbie

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu. i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands. Mine ...

Joe

Community Legend

381 Views

1 replies

0 likes

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Spotify keeps stopping after switching to Premium

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I was using the free version, there was no such issue...

Newbie

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I ...

itu_

Community Legend

330 Views

2 replies

0 likes

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Spotify closes when i pause the music

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earphones, my phone plays what i have on my Samsung music...

Newbie

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earpho...

EliScott532

Newbie

6086 Views

2 replies

1 likes

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Android equalizer

Hi guysI cant find equalizer on my huawei p8, there is no option like this in settings.Can you help me?

Newbie

Hi guys I cant find equalizer on my huawei p8, there is no option like this in settings. Can you help me?

TeunQ

Casual Listener

18241 Views

4 replies

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Song cuts off

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciate it!!

Newbie

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciat...

Nico

Community Legend

283 Views

1 replies

0 likes

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