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What are the Spotify Alpha and Beta programs? By signing up as an Alpha
or Beta tester of the Spotify app, you will get early versions of our
new releases before we roll them out to everyone else. This is an
invaluable help for us, as it allows us to...
Hi there, Recently when I download files they immidietly turned on to be
not downloaded, even I didn't switch it on. I tried to restart, download
APP again, but that didn't help. Please, help!
Hi there, Recently when I download files they immidietly turned on to be not downloaded, even I didn't switch it on. I tried to restart, download APP again, but that didn't help. Please, help!...
Since the latest update of spotify I can no longer choose the storage
for the offline files. Spotify stores the files on the interal memory an
uses all my free memory. Now I have only 250 MB storage free.On the
external SD card I've got 67 GB free.Pl...
Since the latest update of spotify I can no longer choose the storage for the offline files. Spotify stores the files on the interal memory an uses all my free memory. Now I have only 250 MB s...
Hi, I have a collaborative playlist with someone. There are songs that
we didnt add in it but only when we use spotify on our phones. The
playlist on my laptop is accurate. Has this happened to anyone else?
Hi, I have a collaborative playlist with someone. There are songs that we didnt add in it but only when we use spotify on our phones. The playlist on my laptop is accurate.  ...
This problem only occurs when playing through a bluetooth speaker, and
after an ad has finished playing. When playing spotify using my PC
connected to a bluetooth speaker, music will begin playing from the
speaker on my android phone after an ad has ...
This problem only occurs when playing through a bluetooth speaker, and after an ad has finished playing. When playing spotify using my PC connected to a bluetooth speaker, music will begin playi...
I've got one song on my phone that the soung cuts out but it keeps
playing (apline universe gaia). It only happens on my andriod S7 endge
and not my computer. Normally happens right around 1:15 seconds in. I've
tried re downloading the whole set list...
I've got one song on my phone that the soung cuts out but it keeps playing (apline universe gaia). It only happens on my andriod S7 endge and not my computer. Normally happens right around 1:15 secon...
I am getting one error out of the entire album saying "This song is not
available." It is a local file. The rest of the album downloaded fine.
Screenshots: Android error: http://imgur.com/a/ZeQ8HWindows look:
http://imgur.com/a/jzUDYI have tried:Unin...
I am getting one error out of the entire album saying "This song is not available." It is a local file. The rest of the album downloaded fine. Screenshots: Android error: http:/...
Hi,Recently discovered that when starting a playlist it now seems to
switch to playlist radio after a short while, mixing in songs not
included in the playlist. This is new behavior to me. How do I avoid
this?
Hi, Recently discovered that when starting a playlist it now seems to switch to playlist radio after a short while, mixing in songs not included in the playlist. This is new behavior to me. How do I...
For some reason my spotify has started jumping to "Album Radio", at the
end of an album. It's rather frustraiting, but after looking around
options, I've not been able to find any way to disable this? Can someone
point me in the right direction? Than...
For some reason my spotify has started jumping to "Album Radio", at the end of an album. It's rather frustraiting, but after looking around options, I've not been able to find any way to disabl...
Hi! We have a two android phones, chromecast and a family account. We
use separate users. Sometimes middle of the listening there is voice
guidance saying someone else is listening spotify with this account and
volume gets suddenly really loud. At th...
Hi! We have a two android phones, chromecast and a family account. We use separate users. Sometimes middle of the listening there is voice guidance saying someone else is listening spotify with this ...
I have created a playlist on Windows. When I open the playlist on
Android, some songs are not available. If I search for the song on
Android, the search cannot find the album, song or artist. On Windows it
works fine. This makes no sense at all.An ex...
I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or art...
My phone is a Sony xperia z5 updated to 6.01 and I just updated to the
most recent version of Spotify. The problem I'm having is once I connect
Spotify to chromecast I lose all controls. When I press anything such as
shuffle on/off or next song it wi...
My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press...
i have a samsung note 3. I went offline with the device. I am unable to
get back online . my screen says "you're offline." "please connect to
the unternet and try again" "spotify is currently set to offline " this
problem has persisted for weeks and ...
i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to ...
So I was trying to add my AC/DC songs, that I have purchased time ago,
to spotify since they don't have AC/DC, I created a playlist with my
local files on the desktop app, then synced the playlist with my android
device. I can see the playlist on my ...
So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist wi...