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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4477 Views

0 replies

6 likes

  • 4477 Views
  • 0 replies
  • 6 likes

Issue with loading fail/timeout when app loads

Hello,I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly is happening everytime I first load the app. Artists, so...

Casual Listener

Hello, I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly i...

totalester

Newbie

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Hello

Hello ik have Pay for premium and Its not good case you help my

Casual Listener

Hello ik have Pay for premium and Its not good case you help my

Hubo

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se bloquea

Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un samsung J5 prime 2016, tine unos meses de uso solam...

Casual Listener

Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un ...

Sadomaniac

Casual Listener

3209 Views

7 replies

1 likes

  • 3209 Views
  • 7 replies
  • 1 likes

Solved!! Playlist Radio

I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?

Visitor

I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?

Hubo

Community Legend

504 Views

1 replies

1 likes

  • 504 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't switch to SD card

Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version of Spotify and Android 6.0.1

Casual Listener

Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version ...

Erika

Roadie

361 Views

3 replies

0 likes

  • 361 Views
  • 3 replies
  • 0 likes

Spotify pausing after a random interval

I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 seconds). I downloaded the playlist offline, disable...

Casual Listener

I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 s...

Joe

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Spotify stops playing after a few songs

Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled it, and it seems to be at solution to download an ...

Newbie

Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled...

Joe

Community Legend

749 Views

2 replies

1 likes

  • 749 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on Tablet

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I want to be able to play a specific song at any given t...

Casual Listener

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I wan...

Erika

Roadie

559 Views

3 replies

0 likes

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Superuser Contribution ¿por que se cierra spotify?

Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se cierra. ¿Porque se cierra?

Newbie

Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se ...

Erika

Roadie

6553 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I can't download any music

Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !

Newbie

Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !

Jerzz

Casual Listener

579 Views

4 replies

0 likes

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  • 4 replies
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Music keeps on stuttering when connected to a bluetooth speaker

I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling spotify 2 times both failed, tried to make a new con...

Newbie

I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling s...

stupidunik

Newbie

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes

Can only access Playlists, not Songs

Hey guys!On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phone (I do have premium account in case it makes any dif...

Newbie

Hey guys! On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phon...

Joe

Community Legend

259 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify plays all night...

I love to hear radio dramas when I go to bed. In the past Spotify played the album I choosed and then stopped. Since a few weeks it switches to album-radio instead of stopping to play music and that really gets on my nerves, cause I wake up in the ni...

Newbie

I love to hear radio dramas when I go to bed. In the past Spotify played the album I choosed and then stopped. Since a few weeks it switches to album-radio instead of stopping to play music and that ...

MartinStoichkov

Community Legend

875 Views

1 replies

0 likes

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  • 1 replies
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Playing offline songs

Hi everyone! I subcribed to Spotify Premium to enable offline song playing. But everytime I got no internet, no songs can be played! But I am sure I already downloaded it while I still have connection. Why is that so?

Newbie

Hi everyone! I subcribed to Spotify Premium to enable offline song playing. But everytime I got no internet, no songs can be played! But I am sure I already downloaded it while I still have connectio...

osornios

Spotify Star

329 Views

1 replies

0 likes

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playlist help

I apologize inadvanmce if this is the wrong place to post thisI started using spotify on my phone about a year ago. Over that time, I made a playlist of about 35 songs. Later, I installed spotify on my computer. I noticed that my original playlist wa...

Casual Listener

I apologize inadvanmce if this is the wrong place to post this I started using spotify on my phone about a year ago.  Over that time, I made a playlist of about 35 songs.  Later, I install...

282 Views

0 replies

0 likes

samsung galaxy
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Spotify on a car android player (very low end device)

Hi ppl,I need to use spotify on my car android player which has the below limited resources:-Android version: 4.1.1-CPU: Cortex A9 Dual Core-RAM: DDR3 1GB-Screen Size: 6.75"-Display resolution: 800x480I have tried the latest version, however it seems...

Newbie

Hi ppl, I need to use spotify on my car android player which has the below limited resources: -Android version: 4.1.1 -CPU: Cortex A9 Dual Core -RAM: DDR3 1GB -Screen Size: 6.75" -Display res...

404 Views

0 replies

0 likes

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Podcast not showing all content

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 40 or so

Newbie

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 4...

11136886297

Newbie

941 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Can't remove downloads

I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist..So I waste much of my memory for unwanted playlists..

Newbie

I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist.. So I waste much of my me...

MonicaM_Bogota

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes