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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111166 Views

26 replies

3 likes

  • 111166 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223672 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223672 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580838 Views

79 replies

3 likes

  • 580838 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478279 Views

577 replies

40 likes

Account
Free
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  • 577 replies
  • 40 likes

How many times do I have to dowload my music, If I have dowloaded it already?

I hace almost 2 years with premiun, and I dowload every son I add to my playlist. But now it seems like I have never dowloaded it and it is no possible. I want to use it with no internet connection, that is why I am paying for.

Casual Listener

I hace almost 2 years with premiun, and I dowload every son I add to my playlist. But now it seems like I have never dowloaded it and it is no possible. I want to use it with no internet connection, ...

JhohanMora

Casual Listener

992 Views

2 replies

1 likes

  • 992 Views
  • 2 replies
  • 1 likes

Not Following my own Playlist

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can find the playlist under public playlists and I can o...

Newbie

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can f...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Superuser Contribution My premium account only works on my laptop. But in my Android smartphone, it only works as free

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

Newbie

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

user-removed

Not applicable

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Why i cant pay with my bank card

It keep saying my card is having a bad day, why is this

Newbie

It keep saying my card is having a bad day, why is this

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalização indisponível na versão 7.6.0.1219

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a 7.6.0.1219 e eu não mais tive a opção de ajustar o ...

Newbie

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a ...

user-removed

Not applicable

955 Views

1 replies

1 likes

  • 955 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle the Playlist

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up?I know theres a shuffle uption to play music with but thats kinda crappy beouse it allways take...

Newbie

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up? I know theres a shuffle uption to play m...

user-removed

Not applicable

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas com wifi

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

Newbie

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

user-removed

Not applicable

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download gets deleted

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I habe to go online again. Can you please help me with...

Visitor

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I h...

user-removed

Not applicable

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs do not download anymore

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local storage tab on the Spotify app. I figured out that i...

Newbie

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local s...

user-removed

Not applicable

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't link spotify to shazam or tinder

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen. google Nexus 5x all apps up to date

Newbie

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen.   google Nexus 5x   all apps up to date  

user-removed

Not applicable

2116 Views

1 replies

0 likes

  • 2116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Playlists are not downloaded anymore after update

Hallo everyone,I have an problem after every update, which means 3 times within the last 4 month and several times before.After an update spotifiy shows me no playlist as downloaded anymore. I am able to download them again, but referring to the amou...

Newbie

Hallo everyone, I have an problem after every update, which means 3 times within the last 4 month and several times before. After an update spotifiy shows me no playlist as downloaded anymore. ...

user-removed

Not applicable

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs not playing

I have a problem.When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing.I put it into offline mode, no change.Please help

Newbie

I have a problem. When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing. I put ...

user-removed

Not applicable

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Solved!! "Download over cellular data" is enabled but still NOT DOWNLOADING

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW! I've also tried doing a...

daveyp

Casual Listener

24290 Views

3 replies

0 likes

data downloading
Download error
downloading
  • 24290 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me change mobile settings.

Hi, Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with loads of other settings on my phone. This is really frustratin...

Casual Listener

Hi,   Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with lo...

Joe

Community Legend

4052 Views

4 replies

1 likes

  • 4052 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlists not staying downloaded to Android device

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of time but it seems pretty random. I will go to play so...

Casual Listener

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of ti...

Erika

Roadie

1132 Views

5 replies

0 likes

  • 1132 Views
  • 5 replies
  • 0 likes

Playing a song not found in Spotify using Spotify.

Hello Spotify community.So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks on mobile without getting Premium (although i am gonna ...

Casual Listener

Hello Spotify community. So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks ...

DeicideXD

Casual Listener

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes