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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376911 Views

541 replies

34 likes

Account
Free
  • 376911 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

  • 7638 Views
  • 0 replies
  • 7 likes

Solved!! Full controls/album art on lock screen Galaxy S7

Just recently trying out the Android world and coming from iOS. When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to skip forward or pause. Can the lock screen be like setup like iOS? ...

Casual Listener

Just recently trying out the Android world and coming from iOS.    When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to s...

Edzerswords

Newbie

82111 Views

7 replies

4 likes

  • 82111 Views
  • 7 replies
  • 4 likes

Save to Sd Card

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Newbie

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Joe

Community Legend

556 Views

1 replies

0 likes

Android
sd card
  • 556 Views
  • 1 replies
  • 0 likes

Symphonic Coldplay by Royal Philharmonic Orchestra on Spotify

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Newbie

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Syncing Local Files

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. The other files just stay greyed out. Whats going on ...

Newbie

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. Th...

Joe

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Trouble logging in

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it won't let me change the country from the u.s. to Is...

Newbie

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it ...

Joe

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Solved!! How do I wrestle back the control of my play button from Spotify?

Hello everyone,I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that the button controls whichever app you are using at the ...

Regular

Hello everyone, I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that th...

Jaydo

Regular

735 Views

2 replies

2 likes

  • 735 Views
  • 2 replies
  • 2 likes

Solved!! With every start notification "downloading 1 of xx (2%)"

Hello everyoneI never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telling me "downloading 1 of xx (xx%)" and it starts downl...

Regular

Hello everyone I never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telli...

curleey_13

Regular

3235 Views

2 replies

0 likes

  • 3235 Views
  • 2 replies
  • 0 likes

Removing albums doesn't free space.

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

Gig Goer

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

klauzer

Gig Goer

758 Views

8 replies

0 likes

  • 758 Views
  • 8 replies
  • 0 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1632 Views

1 replies

5 likes

  • 1632 Views
  • 1 replies
  • 5 likes

(solved) Chromecast audio not working

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user. (problem solved after doing a factory reset on ch...

Newbie

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Playlists not showing up on public profile

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see only four playlists. I have 10! Help me please.

Newbie

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see on...

user-removed

Not applicable

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...

Newbie

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...

Joe

Community Legend

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
  • 0 likes

Modo sin conexión

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...

Casual Listener

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...

ErickRGuetta

Community Legend

578 Views

3 replies

0 likes

  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution Archivos locales no reproducibles en android

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. He probado a reinstalar desde cero en el móvil y nada... Ant...

Music Fan

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x.   ...

Erika

Roadie

12924 Views

5 replies

1 likes

  • 12924 Views
  • 5 replies
  • 1 likes

Android widget sleeps/blank

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

Newbie

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

576 Views

0 replies

3 likes

  • 576 Views
  • 0 replies
  • 3 likes

Premium account

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Newbie

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Angelina23

Regular

826 Views

4 replies

0 likes

  • 826 Views
  • 4 replies
  • 0 likes

Problème de connexion à SPOTIFY PRENIUM

Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium.Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un compte basic

Regular

Bonjour,   Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium. Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un comp...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Crackly audio/static on Google Pixel

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's fine (as are others). If I play it in Spotify, I g...

Newbie

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's...

962 Views

0 replies

0 likes

  • 962 Views
  • 0 replies
  • 0 likes