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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7368 Views

0 replies

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Newest Mobile Update

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it. You took the page that I use the most frequently (saved albums) and relegated it to a hidden area that took me about 5-10 min. to find. Instead of jus...

Casual Listener

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it.  You took the page that I use the most frequently (saved albums) and relegated it to a hidden ...

Mr_M_2000

Newbie

2792 Views

9 replies

7 likes

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Spotify app unresponsive

Hi all,Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still continues playing track after track. During this time I can...

Newbie

Hi all, Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still contin...

ErickRGuetta

Community Legend

357 Views

1 replies

0 likes

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Spotify not responding

Hi all,I have been having issues with my spotify app. Most of the time works fine. But there are times that it becomes unresponsive. It always happens when im playing music and after a song is finished playing and moves on to the next track, it lags ...

Regular

Hi all, I have been having issues with my spotify app. Most of the time works fine. But there are times that it becomes unresponsive. It always happens when im playing music and after a song is fi...

itu_

Community Legend

928 Views

8 replies

0 likes

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Playing song that isn't in the playlist

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Casual Listener

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Joe

Community Legend

413 Views

4 replies

0 likes

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3 Monate für 99 cent mit paysafe. (Fail)

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Newbie

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Nico

Community Legend

829 Views

1 replies

0 likes

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Playlist custom sort

HiIs there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list and I need to scroll all the way down to get to them. ...

Music Fan

Hi Is there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list a...

davegball

Music Fan

1974 Views

2 replies

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tablet problem

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how can i do it? Ps: sorry for my bad english ^^

Newbie

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how c...

Joe

Community Legend

253 Views

1 replies

0 likes

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> Release notes of the Android app updates

Hello there,could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application?The ones I've found are old.Thank you

Roadie

Hello there, could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application? The ones I've found are old. Thank you 🙂

Joe

Community Legend

593 Views

3 replies

3 likes

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Find downloaded songs that were in a playlist

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still!Please help?!

Newbie

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still! Please help?!

Joe

Community Legend

237 Views

1 replies

0 likes

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Nav bar instead of the hamburger menu

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu.i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands.Mine Nexus 7 (2013) does also have the old version.A friend ...

Newbie

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu. i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands. Mine ...

Joe

Community Legend

386 Views

1 replies

0 likes

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Spotify keeps stopping after switching to Premium

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I was using the free version, there was no such issue...

Newbie

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I ...

itu_

Community Legend

341 Views

2 replies

0 likes

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Spotify closes when i pause the music

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earphones, my phone plays what i have on my Samsung music...

Newbie

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earpho...

EliScott532

Newbie

6115 Views

2 replies

1 likes

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Android equalizer

Hi guysI cant find equalizer on my huawei p8, there is no option like this in settings.Can you help me?

Newbie

Hi guys I cant find equalizer on my huawei p8, there is no option like this in settings. Can you help me?

TeunQ

Casual Listener

18263 Views

4 replies

0 likes

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Song cuts off

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciate it!!

Newbie

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciat...

Nico

Community Legend

291 Views

1 replies

0 likes

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Cannot play playlist?

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

Newbie

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

225 Views

0 replies

0 likes

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Conflicting data storage setting?

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage.From settings, storage on Android it tells me Spotify is taking up almost 6GB of space and gives me the option to clear the data, removing my do...

Casual Listener

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage. From settings, storage on Android it tells me Spotify is taking up almost 6GB of space an...

Joe

Community Legend

441 Views

2 replies

0 likes

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Music not available on my phone but available on my laptop ?

I don't know how to fix this problem.I uploaded music that I had for many years on my laptop to my Spotify account. I made a private album with all of it and I can listen to it on my pc, but as soon as I am on my mobile phone, it is unavaible. I trie...

Newbie

I don't know how to fix this problem. I uploaded music that I had for many years on my laptop to my Spotify account. I made a private album with all of it and I can listen to it on my pc, but as soo...

Joe

Community Legend

375 Views

1 replies

0 likes

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Problemas com arquivos locais

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar músicas.

Newbie

Criei uma playlist com meus arquivos baixados pelo pc, porém, quando vou pelo app no Android informa que a playlist tem X músicas, mas quando abro não aparece nenhuma, somente a opção de adicionar mú...

D4R10

Newbie

1320 Views

1 replies

3 likes

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Problemas com login premium family

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

Newbie

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

195 Views

0 replies

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Can't download songs for offline

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but it became worse because now I can't download any o...

Casual Listener

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but...

228 Views

0 replies

0 likes

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