Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107300 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217187 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571203 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470661 Views
577 replies
40 likes
During the period that i have used Spotify premium i have to download the same songs at least three times when i have downloaded a long time ago and when a i enter to the playlist it appears that i haven t downloaded it
During the period that i have used Spotify premium i have to download the same songs at least three times when i have downloaded a long time ago and when a i enter to the playlist it appears that i h...
Moderator
1375 Views
1 replies
0 likes
I got this message when I opened my Spotify app. Now, the problem is I haven't synced or even used any other device other than my Android to play music on Spotify. Now all my offline music is gone and as a paying customer, this is one of the most fru...
I got this message when I opened my Spotify app. Now, the problem is I haven't synced or even used any other device other than my Android to play music on Spotify. Now all my offline music is gone an...
Moderator
803 Views
1 replies
0 likes
I just bought a new Vizio Crave 360 Google Cast speaker. The Spotify app will not see the speaker as an available device. It can be seen and casted to from the Vizio app as well as Google Play Music. I've spoken with Vizio tech support and they are t...
I just bought a new Vizio Crave 360 Google Cast speaker. The Spotify app will not see the speaker as an available device. It can be seen and casted to from the Vizio app as well as Google Play Music....
Casual Listener
7168 Views
24 replies
2 likes
ME PUEDEN AYUDAR NO PUEDO INICIAR SESION EN MI DISPOSITIVO MOVIL, SI YO ME CONECTO DESDE UN EQUIPO DE COMPUTO PUEDO ACCESAR EL PROBLEMA ES CUANDO QUIERO AGREGARLO A MI TELEFONO ME ARROJA UN ERROR DON DE DICE QUE NO ESTOY SUSCRITA Y SI INTENTO REGISTR...
ME PUEDEN AYUDAR NO PUEDO INICIAR SESION EN MI DISPOSITIVO MOVIL, SI YO ME CONECTO DESDE UN EQUIPO DE COMPUTO PUEDO ACCESAR EL PROBLEMA ES CUANDO QUIERO AGREGARLO A MI TELEFONO ME ARROJA UN ERROR DON...
Moderator
914 Views
1 replies
0 likes
When i set spotify to offline it dosnt play songs what do I do....yes I have premium
When i set spotify to offline it dosnt play songs what do I do....yes I have premium
Casual Listener
632 Views
2 replies
0 likes
Moderator
632 Views
1 replies
0 likes
Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again and I also restarted my phone and still the problem ...
Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again a...
Moderator
669 Views
1 replies
0 likes
Hi.Recently all my offline context keeps disappearing, it's really frustrating now.I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening again!Basically not getting what I'm paying for? Please he...
Hi. Recently all my offline context keeps disappearing, it's really frustrating now. I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening a...
Moderator
561 Views
1 replies
1 likes
Hi! After trying several suggestions from the internet, I got to the point where only this might help..The issue: Spotify keeps randomly crashing on me or "boobing" out and it turns into a white screen or crashes on the whole (regular usage). I somet...
Hi! After trying several suggestions from the internet, I got to the point where only this might help.. The issue: Spotify keeps randomly crashing on me or "boobing" out and it turns into a...
Casual Listener
1450 Views
1 replies
0 likes
I post this on the Android Help because I have an Android. It seems like this could be a problem found with other devices, but so far I haven't experienced it on my desktop. I have a small playlist (which I'm still adding to) that I like to play when...
I post this on the Android Help because I have an Android. It seems like this could be a problem found with other devices, but so far I haven't experienced it on my desktop. I have a small playl...
Community Legend
2274 Views
4 replies
0 likes
Hi guys! A quick question.I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows.Does anyone knows if there are business account options also for Android users?Thank you in advance
Hi guys! A quick question. I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows. Does anyone knows if there are business account option...
Community Legend
1398 Views
1 replies
0 likes
Haai, Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil afspelen doet hij dat niet en geeft een pop up dat ik geen ...
Haai, Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil...
Community Legend
703 Views
1 replies
0 likes
I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but... I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan and play my MP3 files stored on external card on Galaxy S2. I...
I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but... I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan...
Not applicable
19883 Views
15 replies
0 likes
Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que reinicio spotify me sale como si no hubiera descargad...
Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que re...
Moderator
585 Views
1 replies
0 likes
Hello there!i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help?thanks
Hello there! i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help? th...
Community Legend
1465 Views
8 replies
0 likes
When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan
When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan
Community Legend
393 Views
1 replies
0 likes
Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the music on my watch. It says "UNABLE TO START SPOTIFY CHECK YOUR CONNECTIO" ...
Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the mu...
Not applicable
1566 Views
2 replies
0 likes
I have tried searching for an answer but have not found any.I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by going to the "all songs" list inside a folder and press...
I have tried searching for an answer but have not found any. I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by ...
Community Legend
2732 Views
1 replies
0 likes
Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?
Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?
Casual Listener
761 Views
1 replies
0 likes
Buonasera,Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'utilizzo della app per la nuova Serie 1?Grazie
Buonasera, Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'uti...
475 Views
0 replies
0 likes
