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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118736 Views

27 replies

4 likes

  • 118736 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239480 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239480 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600322 Views

79 replies

3 likes

  • 600322 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492815 Views

581 replies

42 likes

Account
Free
  • 492815 Views
  • 581 replies
  • 42 likes

downloaded music deleted

My Spotify app suddenly informed me that I had saved music offline on more than 3 devices and all my offline music had been deleted. I have only used Spotify on my PC and phone, and have only had a premium account for about one month. What's up with ...

Newbie

My Spotify app suddenly informed me that I had saved music offline on more than 3 devices and all my offline music had been deleted. I have only used Spotify on my PC and phone, and have only had a p...

Joe

Community Legend

1062 Views

1 replies

0 likes

  • 1062 Views
  • 1 replies
  • 0 likes

My premium account become slow

So first i clear data my spotify premium because i want to redownload all my song,and then i log in,and then the problem started,When i'm log in my home and browse section won't load,at all,sometime its load when i log in log out for more than once,i...

Visitor

So first i clear data my spotify premium because i want to redownload all my song,and then i log in,and then the problem started, When i'm log in my home and browse section won't load,at all,sometim...

user-removed

Not applicable

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes

ARMv8 and ARMv7 Spotfy App

Why is the Spotfy App only available in ARMv7, while many devices have ARMv8 SoCs and OS's? It seems the the App could be lighter/faster/more efficient if it used the ISA in the supported devices...

Newbie

Why is the Spotfy App only available in ARMv7, while many devices have ARMv8 SoCs and OS's? It seems the the App could be lighter/faster/more efficient if it used the ISA in the supported devices...

4313 Views

0 replies

2 likes

  • 4313 Views
  • 0 replies
  • 2 likes

Playlist songs not showing on songs list in general

I downloaded a playlist of 50 songs by a band - and they play if I the playlist but don't show up on my songs list in general.

Regular

I downloaded a playlist of 50 songs by a band - and they play if I the playlist but don't show up on my songs list in general.

nelavasakova

Newbie

1346 Views

2 replies

0 likes

  • 1346 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing stops in the middle of downloaded song

I have had issues of random playback interruptions. This occurs on and off line when playing songs on playlist on my Huawei Y6. I have uninstalled and reinstalled spotify but the problem persists. Your instructions mentioned a file com.spotify.music ...

Newbie

I have had issues of random playback interruptions. This occurs on and off line when playing songs on playlist on my Huawei Y6. I have uninstalled and reinstalled spotify but the problem persists. Yo...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not connecting wifi

Guys, good afternoon. I would like help. I have an android and it does not work. Spotify on the Wifi network of my house does not connect. I have tested on other Wifi and connect normally. Is not a problem a router?

Casual Listener

Guys, good afternoon.   I would like help. I have an android and it does not work. Spotify on the Wifi network of my house does not connect. I have tested on other Wifi and connect normally. I...

diogosouzajf

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Solved!! Samsung s7

My spotify stop playing a song after 20 sec.on my samsung S7. It happens online and offline.On my laptop it works just fine.What is going on?

Casual Listener

My spotify stop playing a song after 20 sec.on my samsung S7. It happens online and offline.On my laptop it works just fine. What is going on?

steinen76

Casual Listener

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

Solved!! Cannot set as default player

Dear all, I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt app for anything.I tried to remove the app (and clearing cache...

Regular

Dear all,   I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt ap...

Listor

Newbie

42470 Views

9 replies

2 likes

  • 42470 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlist not available

Hi, I have downloaded some Playlist to be available in offline mode, which worked perfectly fine up until two days ago. Now only some of my Playlist are not available anymore. The name is written in grey letters vs usually white and I can't click on ...

Newbie

Hi, I have downloaded some Playlist to be available in offline mode, which worked perfectly fine up until two days ago. Now only some of my Playlist are not available anymore. The name is written in ...

user-removed

Not applicable

3779 Views

1 replies

0 likes

  • 3779 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Filter field glitch

This has happened twice in the last couple weeks where searching/filtering in a playlist doesn't display/search properly. Just now I typed "saint" and it filtered by this term appropriately for a moment but then as I scrolled it would blink back and ...

Newbie

This has happened twice in the last couple weeks where searching/filtering in a playlist doesn't display/search properly. Just now I typed "saint" and it filtered by this term appropriately for a mom...

user-removed

Not applicable

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

android app doesn't update automatically

the spotify app is set to get automatic updates from play store, same as my other apps. however, spotify is the only one that doesn't work. what can i do? i have cleared the cache, removed all spotify-related folders from my phone, and reinstalled.as...

Roadie

the spotify app is set to get automatic updates from play store, same as my other apps. however, spotify is the only one that doesn't work. what can i do? i have cleared the cache, removed all spotif...

unseenlarks

Roadie

2018 Views

6 replies

0 likes

  • 2018 Views
  • 6 replies
  • 0 likes

Superuser Contribution App Slowing on Huawuei P9 Plus

Hi, I write this because i'm having some problems with the app on my new phone i purchased a month ago, the problem it's that whenever i use the app looks like it's slowed, i mean i press on... " Explore " and it take several secs ( 20 or more ) some...

Newbie

Hi, I write this because i'm having some problems with the app on my new phone i purchased a month ago, the problem it's that whenever i use the app looks like it's slowed, i mean i press on... " Exp...

user-removed

Not applicable

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

No interruption mode, not working on android

Hi, I am playing an album which is supposed to have no interruptions between the tracks. The "no interruption button is on (green). The interruptions still persist. Quite annoying.

Regular

Hi, I am playing an album which is supposed to have no interruptions between the tracks. The "no interruption button is on (green). The interruptions still persist. Quite annoying.

rudyskatto

Regular

1614 Views

9 replies

0 likes

  • 1614 Views
  • 9 replies
  • 0 likes

Superuser Contribution Pagamento

Paguei a spotify no dia 14/02/17 e ainda não foi atualizado para versão Premium.OBS:Lembrando que foi pago via boleto bancário

Newbie

Paguei a spotify no dia 14/02/17 e ainda não foi atualizado para versão Premium. OBS:Lembrando que foi pago via boleto bancário

user-removed

Not applicable

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs glitch the app

So im using spotify on an LG G5 , i thought it was just my old phone that glitched out but i now realized its the app. When choosins certain songs, the app will glitch and wont let you skip fordward or back and it also wont let me choose another song...

Newbie

So im using spotify on an LG G5 , i thought it was just my old phone that glitched out but i now realized its the app. When choosins certain songs, the app will glitch and wont let you skip fordward ...

ZullyB

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Data usage

Why has my data usage tripled in the last few days when I am not doing a single thing different?

Visitor

Why has my data usage tripled in the last few days when I am not doing a single thing different?

lcolling

Community Legend

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing Podcasts is not possible

Hello, using a Huawei G700 with Android 4.2.1 stock rom i have the following problem:after choosing a category in "podcasts" all channels are shown, but trying to play any, nothing happens.Reinstalling the app and restarting the phone did not work.Do...

Newbie

Hello, using a Huawei G700 with Android 4.2.1 stock rom i have the following problem: after choosing a category in "podcasts" all channels are shown, but trying to play any, nothing happens. Reinst...

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify select playback device prompt blocks android UI

Spotify prompt to continue playing on a phone or another device blocks the android UI and forbids for example accepting of an incoming call. Steps to reproduce:1) Play a song on your android device (D1) with headphones connected. Stay in the app (lea...

Roadie

Spotify prompt to continue playing on a phone or another device blocks the android UI and forbids for example accepting of an incoming call.   Steps to reproduce: 1) Play a song on your andro...

user-removed

Not applicable

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes