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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373706 Views

540 replies

34 likes

Account
Free
  • 373706 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7460 Views

0 replies

7 likes

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  • 7 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1630 Views

1 replies

5 likes

  • 1630 Views
  • 1 replies
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(solved) Chromecast audio not working

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user. (problem solved after doing a factory reset on ch...

Newbie

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user...

401 Views

0 replies

0 likes

  • 401 Views
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Playlists not showing up on public profile

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see only four playlists. I have 10! Help me please.

Newbie

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see on...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...

Newbie

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...

Joe

Community Legend

855 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Modo sin conexión

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...

Casual Listener

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...

ErickRGuetta

Community Legend

575 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Archivos locales no reproducibles en android

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. He probado a reinstalar desde cero en el móvil y nada... Ant...

Music Fan

Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x.   ...

Erika

Roadie

12904 Views

5 replies

1 likes

  • 12904 Views
  • 5 replies
  • 1 likes

Android widget sleeps/blank

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

Newbie

If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!

572 Views

0 replies

3 likes

  • 572 Views
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  • 3 likes

Premium account

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Newbie

My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version

Angelina23

Regular

819 Views

4 replies

0 likes

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Problème de connexion à SPOTIFY PRENIUM

Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium.Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un compte basic

Regular

Bonjour,   Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium. Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un comp...

386 Views

0 replies

0 likes

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Crackly audio/static on Google Pixel

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's fine (as are others). If I play it in Spotify, I g...

Newbie

I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's...

959 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Canada Gear Fit 2

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in the Gear store or should I just return it as a major part of the pu...

Newbie

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset   Is there a definitive timeline for this to releasse in th...

jurgenjacobs

Regular

1895 Views

6 replies

3 likes

  • 1895 Views
  • 6 replies
  • 3 likes

Error Downloading musics

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Newbie

I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Play local file instead of Spotify version

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own copy? I am speaking of the exact same album. It appear...

Roadie

Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own cop...

gutobernardo

Newbie

1918 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Problema archivos locales: No es posible descargarlos ni reproducirlos

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales.Creo una playlist y los dejo ahí, seleccionando también por si acaso la opción: Disponible Offline Voy a la app Android, a di...

Casual Listener

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales. Creo una playlist y los dejo ahí, seleccionando también por si acaso la ...

Edii_Tkd

Casual Listener

9803 Views

7 replies

1 likes

  • 9803 Views
  • 7 replies
  • 1 likes

Problème de connexion a Spotify Prenium

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium.Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.

Regular

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium. Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.  

Angelina23

Regular

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
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Problem in downloaded songs.

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists all downloaded but were unavailable to access and ...

Casual Listener

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists...

Higor-HL7

Casual Listener

898 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

EQ from iOS to Android

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that was present on iOS. The biggest problem here is th...

Newbie

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify deletes offline content, I lose money

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three times as much money on downloading my music over and o...

Newbie

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three tim...

299 Views

0 replies

0 likes

  • 299 Views
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  • 0 likes

Solved!! Galaxy S6 issues- Can't add song to playlist or start song radio

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow. My issue has been strange. When I long press on a song and the menu pops which contains the following options:Nothing happens when I tap any of the options. I'v...

Casual Listener

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow.  My issue has been strange.   When I long press on a song and the menu pops w...

Joe

Community Legend

1037 Views

5 replies

0 likes

  • 1037 Views
  • 5 replies
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Samsung Galaxy Note 4 SD Card Issues

Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Music at the time), I would download songs on Google Play, and the...

Visitor

Hello Spotify Community.   So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Musi...

Joe

Community Legend

4963 Views

12 replies

0 likes

  • 4963 Views
  • 12 replies
  • 0 likes