Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.
Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.
287 Views
0 replies
0 likes
I have bought 2 identicle Huawei Honor 8, phones, for me and my wife. Im having problens connecting to Spotify Premium.The phones have the same model.nr. FRD-L09If i play music on my phone, it will change 'phone' to hers and play there insted, as we ...
I have bought 2 identicle Huawei Honor 8, phones, for me and my wife. Im having problens connecting to Spotify Premium. The phones have the same model.nr. FRD-L09 If i play music on my phone...
Casual Listener
299 Views
1 replies
0 likes
Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, and nothing to rear. i have a rough idea from other p...
Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, an...
266 Views
0 replies
0 likes
Hello, I have downloaded about 2GB of music with my Premium Account. The problem is that today I just found in the application that my songs and lists were not downloaded, even though I checked out the application data size, which was still around 2G...
Hello, I have downloaded about 2GB of music with my Premium Account. The problem is that today I just found in the application that my songs and lists were not downloaded, even though I chec...
Newbie
386 Views
2 replies
0 likes
Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm using and iPhone 6S and 7, and iPad Air 2, all 3 will not work... Any one ab...
Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm usin...
Not applicable
1361 Views
3 replies
1 likes
hi everybody,i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spotify "jumps" from song to song sometimes, sometimes it ...
hi everybody, i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spoti...
396 Views
0 replies
2 likes
I updated spotify on the newest version for android but i cant find the downloaded music in spotify I Can only find the Favorites wich are only 60 but i downloaded more than 1000
I updated spotify on the newest version for android but i cant find the downloaded music in spotify 😕 I Can only find the Favorites wich are only 60 but i downloaded more than 1000 😅
239 Views
0 replies
0 likes
Am I the only one totally annoyed by Spotify's Android app inability to remember what I was listening to before I closed the app, the next time I open the app? Seems like sometimes it does remember and sometimes it doesn't. If i'm playing from a play...
Am I the only one totally annoyed by Spotify's Android app inability to remember what I was listening to before I closed the app, the next time I open the app? Seems like sometimes it ...
748 Views
0 replies
6 likes
Bonjour !Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on peut basculer les fichiers locaux de notre ordinateur vers ...
Bonjour ! Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on p...
Newbie
1786 Views
1 replies
3 likes
Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem happens, anyone able to shed light on why it's doin...
Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem ...
Casual Listener
12990 Views
7 replies
4 likes
When i watch some artists profiles, (especially pink floyds profile) and scroll down to albums the app is closing. Someone there who have the same problem or could fix it?
When i watch some artists profiles, (especially pink floyds profile) and scroll down to albums the app is closing. Someone there who have the same problem or could fix it?
207 Views
0 replies
0 likes
I have a radio station on my "recently played" and I don't know how delete. Please help me.
I have a radio station on my "recently played" and I don't know how delete. Please help me.
239 Views
0 replies
0 likes
So, i got local music added to my playlist, and there's a lot of songs, that Spotify does not know which they are. As in, it's not a recognized song. So, i added them to a playlist so i can listen to them on the phone. And synced the list, it works d...
So, i got local music added to my playlist, and there's a lot of songs, that Spotify does not know which they are. As in, it's not a recognized song. So, i added them to a playlist so i can listen to...
304 Views
0 replies
0 likes
I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to just keep in memory the songs I choose and not all ...
I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to ...
204 Views
0 replies
0 likes
Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar. Que puedo hacer para q solo guarde en la memoria l...
Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar....
309 Views
0 replies
0 likes
I'm having a few issues with Spotify when I use it with my car stereo.First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before.Secondly, since it doesn't auto play, I'm forced to pu...
I'm having a few issues with Spotify when I use it with my car stereo. First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before...
295 Views
0 replies
0 likes
I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android.However I am unable to still play songs I have downloaded (and these have the appropriate green arrow to say this has downloaded...
I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android. However I am unable to still play songs I have downloaded (and these have t...
245 Views
0 replies
0 likes
Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.
Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.
382 Views
0 replies
0 likes
İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back
İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back
Community Legend
318 Views
1 replies
0 likes
Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas? I don't want to delete and install again since I h...
Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas?...
Not applicable
414 Views
3 replies
0 likes
