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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395910 Views

546 replies

35 likes

Account
Free
  • 395910 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

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  • 7 likes

Problème de connexion a Spotify Prenium

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium.Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.

Regular

Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium. Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.  

Angelina23

Regular

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
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Problem in downloaded songs.

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists all downloaded but were unavailable to access and ...

Casual Listener

I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists...

Higor-HL7

Casual Listener

976 Views

4 replies

1 likes

  • 976 Views
  • 4 replies
  • 1 likes

EQ from iOS to Android

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that was present on iOS. The biggest problem here is th...

Newbie

So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Spotify deletes offline content, I lose money

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three times as much money on downloading my music over and o...

Newbie

Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three tim...

310 Views

0 replies

0 likes

  • 310 Views
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Solved!! Galaxy S6 issues- Can't add song to playlist or start song radio

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow. My issue has been strange. When I long press on a song and the menu pops which contains the following options:Nothing happens when I tap any of the options. I'v...

Casual Listener

I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow.  My issue has been strange.   When I long press on a song and the menu pops w...

Joe

Community Legend

1099 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Samsung Galaxy Note 4 SD Card Issues

Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Music at the time), I would download songs on Google Play, and the...

Visitor

Hello Spotify Community.   So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Musi...

Joe

Community Legend

5074 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Solved!! test">

test

Casual Listener

test

Joe

Community Legend

1091 Views

2 replies

0 likes

  • 1091 Views
  • 2 replies
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Issue with loading fail/timeout when app loads

Hello,I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly is happening everytime I first load the app. Artists, so...

Casual Listener

Hello, I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly i...

totalester

Newbie

611 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Hello

Hello ik have Pay for premium and Its not good case you help my

Casual Listener

Hello ik have Pay for premium and Its not good case you help my

Hubo

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se bloquea

Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un samsung J5 prime 2016, tine unos meses de uso solam...

Casual Listener

Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un ...

Sadomaniac

Casual Listener

3415 Views

7 replies

1 likes

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  • 7 replies
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Solved!! Playlist Radio

I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?

Visitor

I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?

Hubo

Community Legend

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't switch to SD card

Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version of Spotify and Android 6.0.1

Casual Listener

Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version ...

Erika

Roadie

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Spotify pausing after a random interval

I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 seconds). I downloaded the playlist offline, disable...

Casual Listener

I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 s...

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Spotify stops playing after a few songs

Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled it, and it seems to be at solution to download an ...

Newbie

Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled...

Joe

Community Legend

839 Views

2 replies

1 likes

  • 839 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on Tablet

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I want to be able to play a specific song at any given t...

Casual Listener

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I wan...

Erika

Roadie

729 Views

3 replies

0 likes

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Superuser Contribution ¿por que se cierra spotify?

Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se cierra. ¿Porque se cierra?

Newbie

Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se ...

Erika

Roadie

6614 Views

1 replies

0 likes

  • 6614 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download any music

Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !

Newbie

Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !

Jerzz

Casual Listener

684 Views

4 replies

0 likes

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  • 4 replies
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Music keeps on stuttering when connected to a bluetooth speaker

I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling spotify 2 times both failed, tried to make a new con...

Newbie

I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling s...

stupidunik

Newbie

697 Views

1 replies

1 likes

  • 697 Views
  • 1 replies
  • 1 likes

Can only access Playlists, not Songs

Hey guys!On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phone (I do have premium account in case it makes any dif...

Newbie

Hey guys! On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phon...

Joe

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes