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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210744 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210744 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561074 Views

78 replies

3 likes

  • 561074 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463027 Views

575 replies

39 likes

Account
Free
  • 463027 Views
  • 575 replies
  • 39 likes

Phone upgrade

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free account...any help would be appreciated..cheers

Newbie

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free ...

Hubo

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Solved!! PROBLEMAS DE ESPACIO EN SMARTHPHONE

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin espacio en mi smarthphone y tengo varias canciones ...

Casual Listener

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin ...

Maromas

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Music keeps pausing - tried all solutions!

Hi all, I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music randomly pauses. I have done the following:-Deleted the app ...

Casual Listener

Hi all,   I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music ...

Joe

Community Legend

1417 Views

6 replies

0 likes

  • 1417 Views
  • 6 replies
  • 0 likes

Losing all offline data - Spotify changes save location

So I have the following problem:I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, where of course I don't have any downloaded songs so ...

Casual Listener

So I have the following problem: I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, ...

Justsomegirl

Casual Listener

680 Views

2 replies

1 likes

  • 680 Views
  • 2 replies
  • 1 likes

Old widgets on Android 7.0

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now somehow a system app, and the widgets look like the ...

Newbie

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now s...

marcoseuler

Newbie

804 Views

1 replies

1 likes

  • 804 Views
  • 1 replies
  • 1 likes

Solved!! [Android 5.0+] Use primary SD CARD please!

My phone internal storage only 8 GB and free only 1 GB>**The Google Play Music, Deezer have the storeage select:-Internal (Phone storage)-External (SD card)But only Spotify not have this option. If have update then i delete old version and clear app ...

Regular

My phone internal storage only 8 GB and free only 1 GB>** The Google Play Music, Deezer have the storeage select: -Internal (Phone storage) -External (SD card) But only Spotify not have this...

Nic0_

Roadie

6775 Views

4 replies

0 likes

  • 6775 Views
  • 4 replies
  • 0 likes

Solved!! Feature

Please have this Feature in your app-Separate Bass and treble adjustment-Stereo expansion,mono mixing balance-Crossfade-Gapless-Custom visual Themes-Fast scanning-Hardware Trigger-Widget Pack

Regular

Please have this Feature in your app -Separate Bass and treble adjustment -Stereo expansion,mono mixing balance -Crossfade -Gapless -Custom visual Themes -Fast scanning -Hardware Trigger -W...

Logical1

Regular

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Notification player is too big

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached.Samsung Galaxy Note 3: Android 5.0Spotify: latest version, but it has been a issue si...

Music Fan

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached. Samsung Galaxy Note 3: Android...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Playlist

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Newbie

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Amkbrenner

Regular

463 Views

1 replies

1 likes

  • 463 Views
  • 1 replies
  • 1 likes

A

Hello lately my music will stop playing in the middle of a song..

Casual Listener

Hello lately my music will stop playing in the middle of a song..

osornios

Spotify Star

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Where is my queue/up next access?

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing but grey and I had only played 2 songs at that poi...

Newbie

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing...

ErikG

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Two different versions of same song on different devices

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background. Even more interesting is that the song indicated on the artist page s...

Newbie

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background.   Even more...

952 Views

0 replies

1 likes

  • 952 Views
  • 0 replies
  • 1 likes

[Android][Running] Spotify stops playing and giving feedback is impossible

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219.2. Why can't I give direct feedback or report a malfunction? In...

Regular

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219. 2. Why c...

543 Views

0 replies

2 likes

Android
Running
  • 543 Views
  • 0 replies
  • 2 likes

Spotify won't play more than 6 songs in an album.

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 songs it will try to play a suggested song and not a so...

Casual Listener

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 song...

TheCakeIsALie

Casual Listener

742 Views

4 replies

0 likes

  • 742 Views
  • 4 replies
  • 0 likes

Issues in Memory: Spotify won't Download All music in the External SD Card

OK, this is my problem:I got a Alcatel POP 3(5.5)I got a Micro SD Maxwell 8gbI download SpotifyChoose the External SD like default StorageChoose The External SD like default storage in SpotifyGo to the libraryOpen "Songs"Click on DownloadThe download...

Casual Listener

OK, this is my problem: I got a Alcatel POP 3(5.5) I got a Micro SD Maxwell 8gb I download Spotify Choose the External SD like default Storage Choose The External SD like default storage in Spot...

TheRaJo

Regular

1019 Views

5 replies

0 likes

  • 1019 Views
  • 5 replies
  • 0 likes

Local Files on Android

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as unavailable? Any ideas?

Gig Goer

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as...

Joe

Community Legend

1525 Views

10 replies

0 likes

  • 1525 Views
  • 10 replies
  • 0 likes

I cant log in

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything. So now I can't log in, help me or I will delete it...

Newbie

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything....

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Editing my Downloaded songs

Hey All, I started downloading albums from my library on my phone so I can listen in the car when I don't have service. My phone is now full up from everything I downloaded and I'm wondering if there's a way to access just the downloaded albums so I ...

Newbie

Hey All,   I started downloading albums from my library on my phone so I can listen in the car when I don't have service.  My phone is now full up from everything I downloaded and I'm won...

Joe

Community Legend

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Songs aus lokalen Dateien lassen sich nicht auf Android synchronisieren

Hallo, habe folgendes Problem:-seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch problemlos geklappt hat. Nur bei den Songs die lokal auf mei...

Newbie

Hallo,  habe folgendes Problem: -seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch ...

Jacob

Community Legend

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes

Solved!! From offline to (undesired) artist radio

Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data How can I stop this (undesired) behavior?Thanks!

Casual Listener

Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data 🙁 How can I stop this (undesired)...

MaXxXo

Casual Listener

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes