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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloaded songs being deleted

Whenever I close the app on my Lenovo c2 whatever I have downloaded is instantly deleted. It is a new phone so I am trying new things but I have tried on both internal memory and sd card.

Newbie

Whenever I close the app on my Lenovo c2 whatever I have downloaded is instantly deleted. It is a new phone so I am trying new things but I have tried on both internal memory and sd card.

217 Views

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I can not get Spotify to work on media box (android)

I downloaded the music addon - spotify. I went into spotify online on box and opened my spotify account. Went back into kodi and it is not linking my account.I have premium on my computer and android phone - no problems.

Newbie

I downloaded the music addon - spotify. I went into spotify online on box and opened my spotify account. Went back into kodi and it is not linking my account.I have premium on my computer and android...

317 Views

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Pay by mobile not showing

I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.

Newbie

I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.

554 Views

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Saving to SD CARD

I have a problem, Spotify keeps saving songs to internal memory even though there's much more free space on the SD Card I've tried every solution I found on the Internet and nothing works, also I have no option to chose download destination in the ap...

Casual Listener

I have a problem, Spotify keeps saving songs to internal memory even though there's much more free space on the SD Card I've tried every solution I found on the Internet and nothing works, also I hav...

Sobannn

Casual Listener

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Cant create new playlists

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist. Samsung Galaxy S7 edge, Android 6.0.1 touch wiz or Nova I have reinstalld Spot...

Music Fan

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist.   Samsung Galaxy S7 ...

Stemag64

Music Fan

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Track not available for all Playlist that are not downloaded

Hey guys,I have spotify premium on my s7 and note 5 it was working fine until 2 days ago.Now it keeps saying "track not available" for any track that isnt downloaded for offline mode.I have tried logging off and back in and reinstalling the app but i...

Newbie

Hey guys, I have spotify premium on my s7 and note 5 it was working fine until 2 days ago. Now it keeps saying "track not available" for any track that isnt downloaded for offline mode. I ha...

178 Views

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Thumbs up not working on radio - Stuck after first thumbs up

When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs up or thumbs down any more.

Newbie

When listening to radio and using my Andriod to control my Spotify compatible amplifier I can thumbs up a song but after that the thumbs up appears locked for all subsequent song and I can't thumbs u...

Joe

Community Legend

1941 Views

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No reproduce música importada.

Hola.Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, la barra que mide el tiempo de reproducción sigue ava...

Newbie

Hola. Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, ...

253 Views

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DOWNLOADED SONGS ALWAYS BEING REMOVED

Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my library all the time and to use my cellar network to...

Newbie

Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my l...

328 Views

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Spotify not working

My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?

Newbie

My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?

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Solved!! App keeps crashing and also app closes when clearing all recently used apps.

Hi there,You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there). Just a few problems I am having...Please note this is nothing to do with the power s...

Casual Listener

 Hi there, You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there).   Just a few probl...

adamdevey

Casual Listener

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Sin conexion

Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a internet". Antes tenía red 3g y funcionaba perfect...

Casual Listener

Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a...

312 Views

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Snapchat stops spotify music

HeySo whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty annoying, I've tried a few apps and I was just hoping if ...

Newbie

Hey So whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty anno...

1054 Views

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No triple press for previous songs?

I just bought an android device after my old iphone died.Now on my Iphone the options for spotify would be as follows, if I pressed my headset button. 1 push: Pause/Play2 pushes: Next song3 pushes previous song/replay on my android device it only wor...

Casual Listener

I just bought an android device after my old iphone died. Now on my Iphone the options for spotify would be as follows, if I pressed my headset button.   1 push: Pause/Play 2 pushes: Next ...

darvaset

Casual Listener

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Always on display showing song playing

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanced settings, aswell as in the Lockscreen-settings. ...

Newbie

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanc...

Un_owen

Newbie

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1 replies

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Bug? Now Playing Bar disappears with latest Android IOS style Update

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if I switch to other applications. It does not come ba...

Regular

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if ...

GGROCH

Regular

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Spotify for running/jogging/exercise

hello team,I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spotify, what can I purchase?

Newbie

hello team, I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spot...

431 Views

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Play bar

Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful

Newbie

Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful

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Solved!! Album not available

Hello,So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play the album it displays me: ,, non available''. Is this ...

Newbie

Hello, So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play...

Jacob

Community Legend

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