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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111175 Views

26 replies

3 likes

  • 111175 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223684 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223684 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580853 Views

79 replies

3 likes

  • 580853 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478286 Views

577 replies

40 likes

Account
Free
  • 478286 Views
  • 577 replies
  • 40 likes

The advertisement claimed 30 day free trial but I only received 7 day free trial

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Newbie

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Joe

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Spotify doesn't connect on my Gear S3

Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the music on my watch. It says "UNABLE TO START SPOTIFY CHECK YOUR CONNECTIO" ...

Visitor

Hi Guys,   Just got the Samsung Gear S3 frotier. I downloaded the  sportify app on the watch, connected to my phone (LG G4) by  bluetooth, but I'm not able to play and control the mu...

user-removed

Not applicable

1569 Views

2 replies

0 likes

  • 1569 Views
  • 2 replies
  • 0 likes

Solved!! Ability to download all songs in a folder

I have tried searching for an answer but have not found any.I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by going to the "all songs" list inside a folder and press...

Casual Listener

I have tried searching for an answer but have not found any. I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by ...

MartinStoichkov

Community Legend

2740 Views

1 replies

0 likes

  • 2740 Views
  • 1 replies
  • 0 likes

Spotify crashing on s7 android 7.0

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

Casual Listener

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

partymarty

Casual Listener

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Bmw integrazione

Buonasera,Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'utilizzo della app per la nuova Serie 1?Grazie

Newbie

Buonasera, Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'uti...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Solved!! No funciona la app para Samsung galaxy s5

Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium y no la puedo usar!!

Regular

Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium ...

noemuro

Newbie

12404 Views

64 replies

4 likes

  • 12404 Views
  • 64 replies
  • 4 likes

Solved!! Radio station automatically starts playing when an album finishes

For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any settings, so I'm a bit stumped! It's especially irritating...

Newbie

For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any setting...

Nelson9

Newbie

3901 Views

8 replies

0 likes

  • 3901 Views
  • 8 replies
  • 0 likes

Keep Spotify app running when using Connect

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...

Casual Listener

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...

mboss

Casual Listener

2939 Views

5 replies

1 likes

  • 2939 Views
  • 5 replies
  • 1 likes

Solved!! Playback Stops Between Songs Randomly

Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have to manually open the app, press pause and then pre...

Casual Listener

Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have...

Roconnor

Casual Listener

1387 Views

4 replies

0 likes

  • 1387 Views
  • 4 replies
  • 0 likes

Solved!! Are there less music available on Android compared to Desktop App?

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching specifically for the song/album, or looking throug...

Casual Listener

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching...

gigglepud

Casual Listener

1487 Views

5 replies

0 likes

  • 1487 Views
  • 5 replies
  • 0 likes

Saving Offline Files onto SD Card

Is there anyway I can save my music onto my sd card? It has much more space than the tablet, and I'm sure you could still secure the files in some way. I just want to free up space on the tablet. Thanks!

Casual Listener

Is there anyway I can save my music onto my sd card? It has much more space than the tablet,  and I'm sure you could still secure the files in some way.  I just want to free up space on the...

jts4jc

Gig Goer

1040 Views

4 replies

1 likes

  • 1040 Views
  • 4 replies
  • 1 likes

Only one artist left and 5 random albums

Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...

Casual Listener

Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...

Joe

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Cant Login At All!

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no accounts with that email. So I decide to try to sign i...

Newbie

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no acc...

Joe

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution connection problem with 4g

When I'm away from home Spotify has no connection even though it has.I uninstalled and then installed and checked the connection.

Newbie

When I'm away from home Spotify has no connection even though it has. I uninstalled and then installed and checked the connection.

Maria_B

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify resets my phone

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Newbie

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Maria_B

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Spotify stops playing!!!

Hi, my phone: Zopo 980, Android 4.2.1Spotify version: latest as of 2/12/2017Status: Premium userWith the latest Android Spotify update, the application STOPS PLAYING the music after 10-50 seconds (random) the phone display darkens! I am not using it ...

Music Fan

Hi,   my phone: Zopo 980, Android 4.2.1 Spotify version: latest as of 2/12/2017 Status: Premium user With the latest Android Spotify update, the application STOPS PLAYING the music afte...

unseenlarks

Roadie

3682 Views

5 replies

1 likes

  • 3682 Views
  • 5 replies
  • 1 likes

Playlist

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

Newbie

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

ErikG

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution canciones entrecortadas

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca estar desploqueando el celular cada 2 minutos. Ademá...

Newbie

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca e...

Maria_B

Moderator

935 Views

1 replies

1 likes

  • 935 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download songs starts buffering

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0. I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it starts consuming inthernet to play it, or starts buffering ...

Newbie

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0.  I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it s...

Maria_B

Moderator

5831 Views

1 replies

0 likes

  • 5831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opção de ocultar capa de album na tela de bloqueio

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

Newbie

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

user-removed

Not applicable

4364 Views

1 replies

0 likes

lockscreen
  • 4364 Views
  • 1 replies
  • 0 likes