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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107300 Views

26 replies

3 likes

  • 107300 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217187 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217187 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470661 Views

577 replies

40 likes

Account
Free
  • 470661 Views
  • 577 replies
  • 40 likes

Losing all offline data - Spotify changes save location

So I have the following problem:I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, where of course I don't have any downloaded songs so ...

Casual Listener

So I have the following problem: I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, ...

Justsomegirl

Casual Listener

692 Views

2 replies

1 likes

  • 692 Views
  • 2 replies
  • 1 likes

Old widgets on Android 7.0

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now somehow a system app, and the widgets look like the ...

Newbie

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now s...

marcoseuler

Newbie

814 Views

1 replies

1 likes

  • 814 Views
  • 1 replies
  • 1 likes

Solved!! [Android 5.0+] Use primary SD CARD please!

My phone internal storage only 8 GB and free only 1 GB>**The Google Play Music, Deezer have the storeage select:-Internal (Phone storage)-External (SD card)But only Spotify not have this option. If have update then i delete old version and clear app ...

Regular

My phone internal storage only 8 GB and free only 1 GB>** The Google Play Music, Deezer have the storeage select: -Internal (Phone storage) -External (SD card) But only Spotify not have this...

Nic0_

Roadie

6788 Views

4 replies

0 likes

  • 6788 Views
  • 4 replies
  • 0 likes

Solved!! Feature

Please have this Feature in your app-Separate Bass and treble adjustment-Stereo expansion,mono mixing balance-Crossfade-Gapless-Custom visual Themes-Fast scanning-Hardware Trigger-Widget Pack

Regular

Please have this Feature in your app -Separate Bass and treble adjustment -Stereo expansion,mono mixing balance -Crossfade -Gapless -Custom visual Themes -Fast scanning -Hardware Trigger -W...

Logical1

Regular

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Notification player is too big

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached.Samsung Galaxy Note 3: Android 5.0Spotify: latest version, but it has been a issue si...

Music Fan

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached. Samsung Galaxy Note 3: Android...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Playlist

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Newbie

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Amkbrenner

Regular

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

A

Hello lately my music will stop playing in the middle of a song..

Casual Listener

Hello lately my music will stop playing in the middle of a song..

osornios

Spotify Star

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Where is my queue/up next access?

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing but grey and I had only played 2 songs at that poi...

Newbie

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing...

ErikG

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Two different versions of same song on different devices

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background. Even more interesting is that the song indicated on the artist page s...

Newbie

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background.   Even more...

960 Views

0 replies

1 likes

  • 960 Views
  • 0 replies
  • 1 likes

[Android][Running] Spotify stops playing and giving feedback is impossible

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219.2. Why can't I give direct feedback or report a malfunction? In...

Regular

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219. 2. Why c...

551 Views

0 replies

2 likes

Android
Running
  • 551 Views
  • 0 replies
  • 2 likes

Spotify won't play more than 6 songs in an album.

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 songs it will try to play a suggested song and not a so...

Casual Listener

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 song...

TheCakeIsALie

Casual Listener

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

Issues in Memory: Spotify won't Download All music in the External SD Card

OK, this is my problem:I got a Alcatel POP 3(5.5)I got a Micro SD Maxwell 8gbI download SpotifyChoose the External SD like default StorageChoose The External SD like default storage in SpotifyGo to the libraryOpen "Songs"Click on DownloadThe download...

Casual Listener

OK, this is my problem: I got a Alcatel POP 3(5.5) I got a Micro SD Maxwell 8gb I download Spotify Choose the External SD like default Storage Choose The External SD like default storage in Spot...

TheRaJo

Regular

1029 Views

5 replies

0 likes

  • 1029 Views
  • 5 replies
  • 0 likes

Local Files on Android

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as unavailable? Any ideas?

Gig Goer

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as...

Joe

Community Legend

1593 Views

10 replies

0 likes

  • 1593 Views
  • 10 replies
  • 0 likes

I cant log in

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything. So now I can't log in, help me or I will delete it...

Newbie

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything....

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Editing my Downloaded songs

Hey All, I started downloading albums from my library on my phone so I can listen in the car when I don't have service. My phone is now full up from everything I downloaded and I'm wondering if there's a way to access just the downloaded albums so I ...

Newbie

Hey All,   I started downloading albums from my library on my phone so I can listen in the car when I don't have service.  My phone is now full up from everything I downloaded and I'm won...

Joe

Community Legend

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Songs aus lokalen Dateien lassen sich nicht auf Android synchronisieren

Hallo, habe folgendes Problem:-seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch problemlos geklappt hat. Nur bei den Songs die lokal auf mei...

Newbie

Hallo,  habe folgendes Problem: -seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch ...

Jacob

Community Legend

1235 Views

1 replies

0 likes

  • 1235 Views
  • 1 replies
  • 0 likes

Solved!! From offline to (undesired) artist radio

Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data How can I stop this (undesired) behavior?Thanks!

Casual Listener

Hi! I'm a Premium user. Recently, just after my downloaded music finishes, Spotify automatically starts with the (same artist) radio by using my smartphone 3G data 🙁 How can I stop this (undesired)...

MaXxXo

Casual Listener

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Spotify How to invite people

Sorry to bother you, but i buy the Spotify premium family and invite one of my brothers but now i can't but any person, and i dont know what to do... Can tou help me??

Newbie

Sorry to bother you, but i buy the Spotify premium family and invite one of my brothers but now i can't but any person, and i dont know what to do... Can tou help me??

MattSuda

Spotify Star

1636 Views

1 replies

0 likes

  • 1636 Views
  • 1 replies
  • 0 likes

LG G4 and Applink Microsoft

Hello, I have an account for Spotify premium and I've tried connecting my LG G4 phone with Applink of Microsoft but it says that it doesn't find any app available , I would like to know if my LG G4 will be compatible ? Because I tried it with an iPho...

Casual Listener

Hello, I have an account for Spotify premium and I've tried connecting my LG G4 phone with Applink of Microsoft but it says that it doesn't find any app available , I would like to know if my LG G4 w...

MattSuda

Spotify Star

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

missing filters: saved albums and imported songs

On you webpage under Android, one can find information:In Albums, you also have the option to view Saved albums -i.e. only full albums that you've saved. In Songs, you can also view Imported Music - i.e. your local files. However, those options are n...

Casual Listener

On you webpage under Android, one can find information: In Albums, you also have the option to view Saved albums -i.e. only full albums that you've saved. In Songs, you can also view Imported Music...

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes