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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196284 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196284 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538099 Views

78 replies

3 likes

  • 538099 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444322 Views

565 replies

37 likes

Account
Free
  • 444322 Views
  • 565 replies
  • 37 likes

Sequential Play no longer functioning/happening on Premium

As of recently (this weekend/most recent update) albums no longer play tracks in sequential order, all playback is shuffle. This is useless and defeats the purpose of listening to an album in total or even sequencing an album to begin with. Not being...

Newbie

As of recently (this weekend/most recent update) albums no longer play tracks in sequential order, all playback is shuffle. This is useless and defeats the purpose of listening to an album in total o...

jamesspitz

Newbie

1580 Views

3 replies

0 likes

  • 1580 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium account no recognized

I have a premium account working beautifuly on desktop and chromebook, but my Anfroid MOTO Z phone insistis I am a free user. I used to have a second account but it is long deleted. I do not know how to proceed, it asks me to get premium and pay anot...

Casual Listener

I have a premium account working beautifuly on desktop and chromebook, but my Anfroid MOTO Z phone insistis I am a free user. I used to have a second account but it is long deleted. I do not know how...

arsantos72

Casual Listener

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Running playlist doesn't work

I tried to use Running for the first time. I chose running playlist, it detected my pace but then nothing happened, I got back to playlist selection.I have Lenovo P2. I restarted the phone and reinstalled Spotify. Can you help?

Casual Listener

I tried to use Running for the first time. I chose running playlist, it detected my pace but then nothing happened, I got back to playlist selection. I have Lenovo P2. I restarted the phone and rein...

TimmiOlihen

Casual Listener

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music downloaded a few days later disappear!!!

Hi, the are some Tunes that i Download to my phone and a few days later, those Tunes appear not downloaded ... Anyone knows what is happening ?? I have reinstalled the app but didnt fix the problem . Thanks !!

Newbie

Hi, the are some Tunes that i Download to my phone and a few days later, those Tunes appear not downloaded ... Anyone knows what is happening ?? I have reinstalled the app but didnt fix the problem ....

MonicaM_Bogota

Roadie

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android.

Tengo problemas cuando ingreso a la app!En primer lugar, tarda mucho en conectar con mi biblioteca, teniendo un plan Premium y descargandome mi música. Me dice que no hay Internet para conectar!Y cuando logro reproducir mi música, a me cierra el prog...

Newbie

Tengo problemas cuando ingreso a la app! En primer lugar, tarda mucho en conectar con mi biblioteca, teniendo un plan Premium y descargandome mi música. Me dice que no hay Internet para conectar! Y...

MonicaM_Bogota

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Dont Have word or shows in Genres & Moods.

i have spotify preminum but i dont have word or shows in my Genres & Moods but my firend does. Can someone help me fix this or tell me why i dont have it. Thanks.

Regular

i have spotify preminum but i dont have word or shows in my Genres & Moods but my firend does. Can someone help me fix this or tell me why i dont have it.         Thanks.

nils010

Newbie

3160 Views

8 replies

1 likes

  • 3160 Views
  • 8 replies
  • 1 likes

Solved!! Playlists rolls over to a "radio" automatically?

So here's the deal, I create a play list that I want to end at the last song. But for whatever reason it switches to some funky chinese radio station at the end of the last song. I'm using android and it happens when the screen saver is engaged. The ...

Casual Listener

So here's the deal, I create a play list that I want to end at the last song.  But for whatever reason it switches to some funky chinese radio station at the end of the last song.  I'm usin...

robataka

Casual Listener

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Retai0ning play list til next year

I use spodify premium when in Mexico for 3 months each year but back home i am off grid, no internet, will my play list be there when i re connect next winter ?

Newbie

I use spodify premium when in Mexico for 3 months each year but back home i am off grid, no internet, will my play list be there when i re connect next winter ?

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Why does spotify keep pausing my songs after about 10 seconds when on my mobile?

So basically, until recently spotify worked fine for me, and i always plug my music into my speakers in my room. However, recently, spotify keeps pausing every single song on its own accord for no reason at all, but only on my mobile device. I've tri...

Newbie

So basically, until recently spotify worked fine for me, and i always plug my music into my speakers in my room. However, recently, spotify keeps pausing every single song on its own accord for no re...

Joe

Community Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Bluetooth track info not displaying on Pixel XL or Galaxy s7. Avrcp

Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo.Problem occurs on my pixel XL and when I had a Samsung galaxy s7.Works fine on my old LG G4.Google play music app also displays the info fine.Tried with Sp...

Casual Listener

Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo. Problem occurs on my pixel XL and when I had a Samsung galaxy s7. Works fine on my old LG G4. Go...

1320 Views

0 replies

8 likes

avrcp
bluetooth
Car
  • 1320 Views
  • 0 replies
  • 8 likes

Superuser Contribution problème de synchronisation sur samsung

Bonjourj'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sdmerci d'avance pour votre tempsps: pour des raison professionnels ...

Casual Listener

Bonjour j'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sd merci d'ava...

agentH

Casual Listener

681 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Gear S3 Offline Question.

Hello, Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone around? I've got spotify working on my S3, but dont really want to ca...

Newbie

Hello,    Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone aro...

Joe

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pitch slow p9 lite

In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it.It does not happen with stream songs.I have no equalizer in the system and I have disabled automatic gain control...

Casual Listener

In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it. It does not happen with stream songs. I have no equalizer in the s...

spinus1

Casual Listener

566 Views

2 replies

0 likes

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  • 2 replies
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SD Card Storage

Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button is gone. What do I? Please Please help

Casual Listener

Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button...

Gwendalynn

Casual Listener

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
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Just uograded to premium, and the ads still plays istelf on repeat!!!

I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else having the same issue as I am???

Casual Listener

I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else havin...

Joe

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Why am i getting charged 2 times a month!!!!!!

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. Atleast an email. Someone please fix this or to tida...

Newbie

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. A...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Search function not working in android app

I can type in something but when I press enter or the search button nothing happens.

Casual Listener

I can type in something but when I press enter or the search button nothing happens.

kirashi

Community Legend

2517 Views

3 replies

0 likes

  • 2517 Views
  • 3 replies
  • 0 likes

Features Disabled

I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i could do?

Regular

I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i...

EA161

Regular

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes