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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Superuser Contribution Downloaded songs not playing

I have a problem.When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing.I put it into offline mode, no change.Please help

Newbie

I have a problem. When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing. I put ...

user-removed

Not applicable

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Solved!! "Download over cellular data" is enabled but still NOT DOWNLOADING

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW! I've also tried doing a...

daveyp

Casual Listener

24316 Views

3 replies

0 likes

data downloading
Download error
downloading
  • 24316 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me change mobile settings.

Hi, Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with loads of other settings on my phone. This is really frustratin...

Casual Listener

Hi,   Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with lo...

Joe

Community Legend

4082 Views

4 replies

1 likes

  • 4082 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlists not staying downloaded to Android device

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of time but it seems pretty random. I will go to play so...

Casual Listener

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of ti...

Erika

Roadie

1141 Views

5 replies

0 likes

  • 1141 Views
  • 5 replies
  • 0 likes

Playing a song not found in Spotify using Spotify.

Hello Spotify community.So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks on mobile without getting Premium (although i am gonna ...

Casual Listener

Hello Spotify community. So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks ...

DeicideXD

Casual Listener

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Spotify mutes the sound when used with Mirrorlink

Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets muted, the radio, everything. Music is running but I just c...

Casual Listener

Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets mut...

MatheusH18

Newbie

1091 Views

1 replies

1 likes

  • 1091 Views
  • 1 replies
  • 1 likes

bluetooth cuts with Samsung galaxy tab A

Hi!I'd like to ask a question about Bluetooth here in this forum because Samsung's one is not very good.If I use Spotify android app and bluetooth on any sound device (car audio system, hifi system...), I get some Bluetooth audio cuts that are long a...

Roadie

Hi! I'd like to ask a question about Bluetooth here in this forum because Samsung's one is not very good. If I use Spotify android app and bluetooth on any sound device (car audio system, hifi syst...

S3ndG

Roadie

2422 Views

7 replies

0 likes

  • 2422 Views
  • 7 replies
  • 0 likes

Solved!! Spotify app stops playing after 20 mins

Hi,My Spotify app plays for about 20 mins then stops. I then have to restart my playlist. Never had this problem before. I am on Android using a Samsung Galaxy Note 4. I am a premium user not that that should make any difference.

Casual Listener

Hi, My Spotify app plays for about 20 mins then stops. I then have to restart my playlist. Never had this problem before. I am on Android using a Samsung Galaxy Note 4. I am a premium user not tha...

augustedelweiss

Newbie

38438 Views

36 replies

5 likes

  • 38438 Views
  • 36 replies
  • 5 likes

Las canciones se detienen

Tengo un Samsung J7 Y cuándo estoy escuchando música las canciones se detienen o simplemente no se reproducen, esto sucede con el celular estando conectado a Internet, Tengo que desbloquear el celular e ingresar a la aplicación. ¿alguien? ¿ayuda?

Newbie

Tengo un Samsung J7 Y cuándo estoy escuchando música las canciones se detienen o simplemente no se reproducen, esto sucede con el celular estando conectado a Internet, Tengo que desbloquear el celula...

kelekelesiu

Gig Goer

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Solved!! SOMEONE PLZ HELP ME FIGURE THIS OUT

It says my music is saved to my SD Card, but when I looked I don't see it. It's only on my playlist

Newbie

It says my music is saved to my SD Card, but when I looked I don't see it. It's only on my playlist

Esteban9

Casual Listener

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Solved!! [Android] Media-style notifications are broken

Is the "Media-style notification" broken for anyone else? Since about a week ago I now no longer see the large album art in the notification, andno longer see the album art on my lock screen.I believe it's because they changed the number of action it...

Casual Listener

Is the "Media-style notification" broken for anyone else? Since about a week ago I now   no longer see the large album art in the notification, and no longer see the album art on my lock scr...

sheptang1

Newbie

3790 Views

5 replies

1 likes

  • 3790 Views
  • 5 replies
  • 1 likes

Cannot view my play queue

I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.

Casual Listener

I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.

Joe

Community Legend

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Spotify forgets/don't remember last played song

HiMy app forgets last played song on normal exit (after a while) or after kill.It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folders and files from my phone.Didn't helped and of course I ha...

Regular

Hi My app forgets last played song on normal exit (after a while) or after kill. It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folde...

NickK1966

Casual Listener

7321 Views

27 replies

4 likes

  • 7321 Views
  • 27 replies
  • 4 likes

[Android] About The Add-free Time Offered

It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to three minutes and my add-free was gone.

Newbie

It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to t...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Spotify Connect works under wife's account on all devices but not on my account.. both premium

I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect devices to each other, but not to the bar. It doesn't ...

Casual Listener

I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect dev...

bhutchinson1

Newbie

1464 Views

3 replies

0 likes

Android
Connect
Windows 10
  • 1464 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Autoplay of my Playlist with Lockscreen / Kein Autoplay unter Lockscreen

Hi, sorry for my bad English (from Germany). My Problem: My Spotify App Android with Samsung S6 is not working right.When I choose a Playlist which is not downloaded and play it,I go back to the Homescreen of my S6 or chose the lookscreen,the next tr...

Newbie

Hi,   sorry for my bad English (from Germany).   My Problem:   My Spotify App Android with Samsung S6 is not working right. When I choose a Playlist which is not downloaded and ...

Julian

Moderator

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Volume is going down when starting different App

Hi everybody,I'm using the Spotify premium App on my OPO3 with Android 7.0.A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again when I close Pokemon Go or switch to another App.The Prob...

Casual Listener

Hi everybody, I'm using the Spotify premium App on my OPO3 with Android 7.0. A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again ...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Daily Mix

Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then reverts to the first track, which I have to activate...

Newbie

Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then r...

Joe

Community Legend

769 Views

1 replies

1 likes

  • 769 Views
  • 1 replies
  • 1 likes