Song not avaliable

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Song not avaliable

Humanmaybe
Regular
So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?
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Re: Song not avaliable

Rock Star 15
Rock Star 15

@Humanmaybe,

 

Yes, being in Russia is probably your problem as Spotify is not yet available there. If you are only visiting, you should be able to access the track once you return home.

Sorry for the inconvenience 😞

JacobRock Star 15
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Re: Song not avaliable

Rock Star 15
Rock Star 15

Hey @Humanmaybe, welcome to the Spotify Community!

 

For clarification, did you add the track from your local files on your computer? If so, you can follow these steps to get it on your phone: https://support.spotify.com/using_spotify/playlists/listen-to-local-files/

Let me know if you still need help 🙂

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Song not avaliable

Humanmaybe
Regular
No, I found it on spotify

Re: Song not avaliable

Rock Star 15
Rock Star 15

@Humanmaybe,

 

Could you paste a link to the track here so I can take a look? 🙂

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Song not avaliable

Humanmaybe
Regular

Re: Song not avaliable

Rock Star 15
Rock Star 15

@Humanmaybe,

 

Unless you live in Romania or Slovenia, there should be no problem with that track. On your phone, does it show up grayed out or is it just completely missing? Also, if you search it instead of opening it from Your Library does that work?

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Song not avaliable

Humanmaybe
Regular
It shows up gray, also I wasn't able to find in search. I am in Russia, may that be the problem?
Solution!

Re: Song not avaliable

Rock Star 15
Rock Star 15

@Humanmaybe,

 

Yes, being in Russia is probably your problem as Spotify is not yet available there. If you are only visiting, you should be able to access the track once you return home.

Sorry for the inconvenience 😞

JacobRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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