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Spotify stops playing randomly (S9, Android 10)

Spotify stops playing randomly (S9, Android 10)

Premium Plan
Poland
Samsung Galaxy 9 (Android 10, phone kept up-to-date)

Spotify version: 8.5.49.973


Hey guys, 

I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while playing it), and I have to resume it. This happens randomly, there's no visible pattern. Sometimes it happens after 10 minutes, other times it happens after a couple of songs or doesn't happen for a couple of hours. 

It's become a major pain in the **bleep** ruining my already ruined workout (gyms are closed here where I live due to covid19). I expect you to fix this urgently. 

I've tried all methods described in other threads (reinstalling, clearing cache, logging out of all devices, changing password), but with no success. 

Spotify is allowed to run in the background, so that's not an issue.

Please help me. 


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2 Replies

WHAT'S THE RESOLUTION OF THIS

IS THE SOLUTION AVAILABLE AT LAST? HAS YOUR DEVELOPERS MANAGED TO REPRODUCE THE ISSUE AND DEPLOY A FIX OR YOU DON'T GIVE A TINKER'S CUSS ABOUT YOUR CUSTOMERS AND THE CUSTOMER EXPERIENCE YOU OFFER?

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