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Spottify will not open after marshmallow update - LG G4

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Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions short of wiping my phone, reinstalling and praying it works?  Thanks!!

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Had the same yesterday after updating my G3 to Marshmallow.

 

https://community.spotify.com/t5/Help-Android/Just-another-bad-day-as-a-premium-Spotify-customer/td-...

 

Had to reinstall.

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