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Switch device while shuffling across multiple folders

Switch device while shuffling across multiple folders

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but not on mobile anymore for a long time now (please bring it back). Only way to do this is start  the folder shuffle on my pc, then switch devices to my phone.


The problem I ran into earlier this week occurs when I want to switch to another device whilellistening to the folder shuffle on my phone. Didn't understand what was happening since there's no feedback, switching devices just wouldn't work (both to SONOS and the smart tv).

This morning I thied the same and it failed again. Then in a bright moment I figured it could be because I'm doing this shuffle trick, so after switching to a normal playlist it would indeed connect to SONOS no problem. Later I confirmed that the same problem happens without first switching to a phone, trying to do so phone a pc directly gives the same problem. Main issue is the lack of feedback to me, I had no clue why it wouldn't connect.


In short, the problem occurs when:

1. [PC] Shuffle a playlist folder

2. [PC] Spotify connect to (smart?)device, this fails consistently. Switching to my smartphone works fine

2 Replies

Hey @Noahpls,

Thank you for reaching out to the Community and welcome. 

When the connection between devices is not working properly, it could be related to some damaged cache that may be affecting the proper behavior of the app. In this case, we'd first recommend performing a clean reinstall of the app on all devices by following the steps in this article.


If the issue persists, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has permission for anyone to watch it). This will give us a better look to keep investigating.

Hope this helps. We'll be on the lookout.

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I try to play music from my media PC
And I use my phone as remote controller
It works well
But when I get message/notifications from any other app then media jumped from pc to my phone again and then I needed to go back to PC to switch it for it again to play from PC speakers

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