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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396796 Views

547 replies

35 likes

Account
Free
  • 396796 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8470 Views

0 replies

7 likes

  • 8470 Views
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Superuser Contribution How can I make my background color the same as my profile picture on Spotify android?

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...

Casual Listener

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...

yesterdaysarahh

Visitor

42692 Views

11 replies

4 likes

  • 42692 Views
  • 11 replies
  • 4 likes

Superuser Contribution Re: Spotify takes forever to load and stops

Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not my internet or my phone, as if I instead queue a s...

Casual Listener

Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not...

Susan_GP

Moderator

9307 Views

3 replies

1 likes

  • 9307 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcast doesn't play next episode

Every time I finish a podcast episode it plays the previous episode next

Visitor

Every time I finish a podcast episode it plays the previous episode next

Ivelina

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Hey Spotify" feature can't be enabled, asks to check permissions, has permissions already.

PlanPremiumCountryUSADeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueI've bee trying to use the "Hey Spotify" feature but the option to enable it is not in the in-app settings.The only optioms available are "Microphone perm...

Newbie

Plan Premium Country USA Device Samsung Galaxy S20+ 5G Operating System Android 11   My Question or Issue I've bee  trying to use the "Hey Spotify" feature but the option to enabl...

shivkitty

Casual Listener

4518 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Stops playing on chromecast when I leave the home

PlanPremiumCountryDenmark DevicePixel 6aOperating SystemAndroid 14 My Question or IssueWhen I leave the home spotify stops playing on chromecast and starts playing on my phone in my pocket. This started a few days ago and have never been an issue bef...

Newbie

    Plan Premium Country Denmark  Device Pixel 6a Operating System Android 14   My Question or Issue When I leave the home spotify stops playing on chromecast and star...

Susan_GP

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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Superuser Contribution I need to delete my Spotify account

I have made my accounts by using same username but I cannot login into account which I want and I don't know the password that is the main issue

Visitor

I have made my accounts by using same username but I cannot login into account which I want and I don't know the password that is the main issue

Susan_GP

Moderator

788 Views

1 replies

1 likes

  • 788 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify doesn't play any songs from any playlist. How to solve it?

At this morning i opened spotify to enjoy some tracks but when i opened Playlist with liked songs, There was written the letter "Your liked tracks will appear here". Other Playlists don't work too. In settings i turned on the function that makes me a...

Visitor

At this morning i opened spotify to enjoy some tracks but when i opened Playlist with liked songs, There was written the letter "Your liked tracks will appear here". Other Playlists don't work too. I...

Yordan

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download songs after verifying my age

I am subscribed to premium but after verifying my age the download button seemed to have disappeared. Any help would be greatly appreciated.

Visitor

I am subscribed to premium but after verifying my age the download button seemed to have disappeared. Any help would be greatly appreciated.

Ivelina

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Ads in premium playback

I have a premium subscription but see popup ads in the app when starting. Is this intentional behavior?

Visitor

I have a premium subscription but see popup ads in the app when starting. Is this intentional behavior?

Noah

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs restart when phone turns around

Every time I turn my phone around, doesn't matter if from horizontal to vertical or the other way around, the song I'm currently listening to starts again. Please help me.PlanPremiumCountrySlovakia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Visitor

Every time I turn my phone around, doesn't matter if from horizontal to vertical or the other way around, the song I'm currently listening to starts again. Please help me. Plan Premium Country Sl...

MartinT

Spotify Legend

505 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Help! my spotify sounds very low

En comparación con mi reproductor nativo de mi equipo, spotify suena mas bajo se puede corregir, planean hacerlo?? Soy el único ??

Newbie

En comparación con mi reproductor nativo de mi equipo, spotify suena mas bajo se puede corregir, planean hacerlo?? Soy el único ??

lachterma-ar

Gig Goer

1434 Views

6 replies

0 likes

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  • 6 replies
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Song stops and replays half way through playing .

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

Visitor

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

osornios

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Es que yo he comprado una tarjeta de spotify premium y escribo el código y

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta no entiendo nada espero me solucionen eso

Visitor

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta n...

Anyk17

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

I can't change my profile photo on Spotify, a loading screen appears but it

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Visitor

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Bittencourt

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Wyskakiwanie przy wielu piosenkach "nie udało się załadować tekstu utworu"

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Newbie

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Bittencourt

Spotify Star

1126 Views

1 replies

0 likes

  • 1126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Google Maps Integration

PlanPremiumDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 14 My Question or IssueIn Google Maps when you click on the Spotify button it is supposed to pull up Spotify in Car mode. This no longer happens, it just pulls up Spotify and puts go...

Newbie

  Plan Premium Device Samsung Galaxy S21 Ultra 5G Operating System Android 14   My Question or Issue In Google Maps when you click on the Spotify button it is supposed to pull up S...

naxter24r

Regular

2162 Views

2 replies

0 likes

  • 2162 Views
  • 2 replies
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Superuser Contribution Fix your downloads when changing subscription package

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free. I updated my subscription back to Premium straight away, the Android App then downloaded 13GB!!!! of data to my phone straight away.Th...

Visitor

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free.    I updated my subscription back to Premium straight away, t...

Joan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Android (14) Broadcast Receiver bugs

PlanPremiumCountryGermanyDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI have implemented the "Android Media Notifications" / Broadcast Receiver, to get info of currently playing music.Unfortunately there are some "bugs". 1. M...

Newbie

Plan Premium Country Germany Device Nothing Phone (1) Operating System Android 14   My Question or Issue I have implemented the "Android Media Notifications" / Broadcast Receiver, to g...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes