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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194062 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194062 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535282 Views

78 replies

3 likes

  • 535282 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438520 Views

565 replies

37 likes

Account
Free
  • 438520 Views
  • 565 replies
  • 37 likes

グレーの楽曲

楽曲がグレーのdになっていて再生するの事ができません。直してください

Visitor

楽曲がグレーのdになっていて再生するの事ができません。直してください

ribezaz

Spotify Star

412 Views

1 replies

1 likes

  • 412 Views
  • 1 replies
  • 1 likes

I'm having a issue with Spotify premium membership in Pakistan.

I'm having a issue with Spotify premium membership in Pakistan.My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your payment and country didn't match. To continue change ...

Visitor

I'm having a issue with Spotify premium membership in Pakistan. My location settings are also of Pakistan. My debit is also eligible for online payments. But still I'm getting this error that "Your ...

ribezaz

Spotify Star

2317 Views

1 replies

1 likes

  • 2317 Views
  • 1 replies
  • 1 likes

Superuser Contribution When offline plays songs that are not downloaded

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Visitor

When in offline mode the app still plays songs that are not downloaded. Tried also setting so that similar songs do not play but this hasn't helped.

Ivelina

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my phone

Someone please help me My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i do...

Visitor

Someone please help me  My spotify wokrs on my laptop but i logged out now On my phone it wont let me play a song or look at my playslists and the playback option is unavailable Whar do i ...

Eni

Moderator

524 Views

1 replies

0 likes

Account
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download notification stuck at 100%

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Visitor

The download notification on android is stuck at 100% and cannot be dismissed. App does not show any downloading. This happend more than 3 times in the last two weeks.

Eni

Moderator

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Seek bar not working properly on Android tablet

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left side of the app will disappear. When the circular ...

Regular

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left...

Vasil

Moderator

2834 Views

7 replies

0 likes

  • 2834 Views
  • 7 replies
  • 0 likes

Discovered Weekly/Release Radar songs are rubbish!

PlanPremiumCountryUnited Kingdom DeviceSamsung A50Operating SystemAndroid My Question or IssueFor longer than I can remember my spotify discover weekly and release radar have been horrific. Years ago my friend played me a song he thought i'd like.. i...

Newbie

Plan Premium Country United Kingdom   Device Samsung A50 Operating System Android   My Question or Issue For longer than I can remember my spotify discover weekly and release rad...

rabdolan

Casual Listener

1105 Views

1 replies

4 likes

Discover Weekly
Premium
Release Radar
Rubbish songs
  • 1105 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify chromecast stops working randomly

PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...

Newbie

Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14   My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...

Ivelina

Moderator

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops every 4 seconds

Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...

Casual Listener

Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...

Vasil

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle automatically turns on for liked songs (android)

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit the button to turn it off, it will do so successfull...

Newbie

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit t...

Eni

Moderator

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Encendido automatico de la aplicación .como quitarlo del celular

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Visitor

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Ivelina

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy escuchando en modo offline y se pausan las canciones?

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Visitor

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Vasil

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution After an app crash, it logged me out and lost all my downloaded playlists

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like playlists. How do I fix this?Device: Samsung Galaxy S8A...

Roadie

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like play...

MihailY

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Device won't show up in Devices

My droid no longer shows up as a device on the desktop player. Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs. This started about the same time as I upgraded the app and exp...

Visitor

My droid no longer shows up as a device on the desktop player.  Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs. ...

Maurost

Newbie

70173 Views

28 replies

0 likes

  • 70173 Views
  • 28 replies
  • 0 likes

Superuser Contribution All tracks are played through the preview

PlanFreeCountryRussia DeviceHonor 5AOperating SystemAndroid 5.1 My Question or IssueAll songs on the phone started playing in preview mode, how can I turn off this mode and start listening to normal music again?

Visitor

  Plan Free Country Russia   Device Honor 5A Operating System Android 5.1   My Question or Issue All songs on the phone started playing in preview mode, how can I turn of...

Vasil

Moderator

10509 Views

7 replies

0 likes

  • 10509 Views
  • 7 replies
  • 0 likes

Superuser Contribution Issue with storage option switching from internal to SD Card

PlanPremiumCountryTurkeyDeviceRedmi Note 9sOperating SystemAndroid 12My Question or IssueI updated my app to 8.9.22.539 version. Now I couldn't switch my preference of storage to SD Card from internal. Before the update there was a option to do that ...

Casual Listener

Plan Premium Country Turkey Device Redmi Note 9s Operating System Android 12 My Question or Issue I updated my app to 8.9.22.539 version. Now I couldn't switch my preference of storage to SD...

EfeTheZeus

Casual Listener

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Superuser Contribution Removing playlists from android auto

My son and I used to share a premium account. He now has his own account vai premium family. All of his playlists have been deleted from my account. Cannot see those playlists on my phone / pc. However when I plug my phone into my car and Spotify is ...

Casual Listener

My son and I used to share a premium account.    He now has his own account vai premium family.  All of his playlists have been deleted from my account. Cannot see those playlists on m...

Not applicable

1851 Views

4 replies

0 likes

  • 1851 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sharing lyrics crashes app

PlanPremiumCountryUS Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pixel 6A Operating System(iOS 10, Android Oreo, Windows 10,etc.)Beta My Question or IssueSharing lyrics crashes app

Music Fan

Plan Premium Country US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pixel 6A  Operating System (iOS 10, Android Oreo, Windows 10,etc.) Beta  My Question...

Eni

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fone Bluetooth

Ao conectar o fone Bluetooth aparece que esta conectado com o modelo tal do fone mas nao sai som, o som sai apenas no auto falante do smartphone Obs: em qualquer outro app ele funciona normalmente PlanPremiun CountryBrasil DeviceSansung Galaxy S20 Op...

Newbie

Ao conectar o fone Bluetooth aparece que esta conectado com o modelo tal do fone mas nao sai som, o som sai apenas no auto falante do smartphone   Obs: em qualquer outro app ele funciona norma...

Eni

Moderator

1075 Views

3 replies

0 likes

  • 1075 Views
  • 3 replies
  • 0 likes

Superuser Contribution Incorrect Song Selection on Samsung Active 2 Watch

PlanPremiumCountryUKDeviceSamsung Active 2 Watch Operating SystemTizen My Question or IssueI am using the watch in standalone mode. When selecting songs from a list, an unselected song plays. For example, I searched for 'Questions' and first on the l...

Visitor

Plan Premium Country UK Device Samsung Active 2 Watch  Operating System Tizen   My Question or Issue I am using the watch in standalone mode. When selecting songs from a list, an ...

Maria

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes