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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106216 Views

26 replies

3 likes

  • 106216 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215442 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215442 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568467 Views

78 replies

3 likes

  • 568467 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469106 Views

577 replies

40 likes

Account
Free
  • 469106 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify linking to alarm apps when I don't want it to?

PlanPremiumCountryUSADeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 10My Question or IssueSomehow Spotify is linking to my Google Clock app even though I never linked them, and I can't find anything on my phone that suggests they are linked...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note20 Ultra Operating System Android 10 My Question or Issue Somehow Spotify is linking to my  Google Clock app even though I never linke...

Cuppajoe

Newbie

16757 Views

3 replies

0 likes

  • 16757 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music albums are unplayable for my sm a15 5g

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryTrinidadDeviceSamsung Galaxy A 15 5gOperating Android One ui 6.0 My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Trinidad Device Samsung Galaxy A 15 5g Operating And...

Eni

Moderator

706 Views

1 replies

1 likes

  • 706 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant play Albums, downloaded or online

Hi I have been using Spotify premium for some time, mainly on my Android phone.. Unfortunately in the last 2-3 weeks I haven't been able to load or play any albums.I can Search online and view my library and the albums are listed but if I click on th...

Newbie

Hi I have been using Spotify premium for some time, mainly on my Android phone..   Unfortunately in the last 2-3 weeks  I haven't been able to load or play any albums. I can Search ...

MartinT

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Enable background activity

Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything. now the app wont work if my phone screen locks or i move away from the app for a few minu...

Visitor

Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything.   now the app wont work if my p...

verdys

Regular

4287 Views

1 replies

0 likes

  • 4287 Views
  • 1 replies
  • 0 likes

Superuser Contribution En mi celular no me aparece la letra de las canciones

Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.

Visitor

Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.

MartinT

Spotify Legend

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Change Spotify as default player for mp3 and wav files.

When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. This track isn't available on your device" even tho...

Visitor

When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. ...

2209 Views

0 replies

0 likes

  • 2209 Views
  • 0 replies
  • 0 likes

Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

Casual Listener

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...

AlejaR

Moderator

28682 Views

38 replies

13 likes

  • 28682 Views
  • 38 replies
  • 13 likes

Superuser Contribution How do I turn off Connect?

PlanPremiumCountryUSA DeviceGalaxy S24Operating SystemAndroid My Question or IssueHow do I turn off Connect? My laptop is connected via BT to my speaker, and that's what I want it to play on. But when I leave the house with my phone and come home, it...

Newbie

Plan Premium Country USA   Device Galaxy S24 Operating System Android   My Question or Issue How do I turn off Connect?  My laptop is connected via BT to my speaker, and tha...

Joan

Moderator

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add songs to certain playlists on the phone

PlanPremiumCountryUSADeviceSamsung Galaxy 23+Operating SystemAndroid My Question or IssueCan't add songs to certain playlists on the phone but can with no issues on web

Newbie

Plan Premium Country USA Device Samsung Galaxy 23+ Operating System Android    My Question or Issue Can't add songs to certain playlists on the phone but can with no issues on web...

Joan

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing history

IssueMy listening history is missing. I don't knows why, please help.PlanPremiumDeviceAndroid

Newbie

Issue My listening history is missing. I don't knows why, please help. Plan Premium Device Android    

AlejaR

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on the Galaxy Watch 4 keeps deleting and redownloading all my offline songs

Plan PremiumCountry UK DeviceGalaxy Watch 4Operating SystemWear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playlists of all its downloaded offline tracks. I then have to redownload all over again only for the ...

Regular

Plan  Premium Country UK   Device Galaxy Watch 4 Operating System Wear OS   My Question or Issue   Over the last few days the Spotify app keeps on clearing my playl...

Shagwuf

Visitor

2400 Views

6 replies

2 likes

bug
Galaxy Watch
Redownloading songs
Wear OS
  • 2400 Views
  • 6 replies
  • 2 likes

Superuser Contribution Shuffle bugging out

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey im a premium user since many years but lately when i wanna switch my playlist from shuffle to ...

Newbie

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey im a pre...

Yordan

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook speed - Please add the abilitify to change speeds for all media.

Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spotify, whether podcast, audiobook, music. Unfortunately this only works ...

Casual Listener

  Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books?  There is an addon in Chrome that changes the speed on Spot...

Vasil

Moderator

1820 Views

3 replies

2 likes

  • 1820 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why does my Spotify take so long to open? When I open Spotify it offline

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff

Casual Listener

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...

AlejaR

Moderator

2564 Views

3 replies

1 likes

  • 2564 Views
  • 3 replies
  • 1 likes

Superuser Contribution Whatsapp audio won't pause spotify songs.

PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....

Casual Listener

Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...

Vasil

Moderator

2140 Views

3 replies

0 likes

  • 2140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Starting a new DJ session in Android Auto reuses previous session

PlanPremiumCountryCanadaDeviceGoogle Pixel 4aOperating SystemAndroid Version 13My Question or IssueNoticed this using Android Auto in my car. When starting a new DJ session on a new date in both the Android App and the Windows Desktop App, the DJ wil...

Newbie

Plan Premium Country Canada Device Google Pixel 4a Operating System Android Version 13 My Question or Issue Noticed this using Android Auto in my car.  When starting a new DJ session on...

AlejaR

Moderator

995 Views

1 replies

0 likes

  • 995 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I access my playlist?

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Music Fan

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Roseline_young

Music Fan

1192 Views

8 replies

0 likes

  • 1192 Views
  • 8 replies
  • 0 likes

Superuser Contribution Canva blinks between thumbnail and video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnail when rentering app. Steps to Reproduce 1. Open spotify2. Go to song with thumbnail and video ( happened to me on...

Gig Goer

Plan  Premium  Country  Canada  Device  Samsung s10e  Operating System  Android 12   My Question or Issue  Canva blinks between video and thumbnai...

Vasil

Moderator

924 Views

2 replies

0 likes

  • 924 Views
  • 2 replies
  • 0 likes

Superuser Contribution This song is showing the wrong lyrics for the French version of Alone Again

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/track/0DCkExvnr0njcRYciA4nV6?si=0ohpGzANQoWPgToRN4PrRA Here are the ...

Roadie

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics.   https://open.spotify.com/tra...

Joan

Moderator

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes