Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOk I'm using Premium on Android 12 set in US. Recently when I updated my PC version the Andro...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ok I'm ...
341 Views
0 replies
0 likes
PlanPremiumCountryIsraelDeviceSamsung Galaxy 10+Operating SystemAndroid 12Version8.8.50.466My IssueIn my liked songs playlist, when I use Smart Shuffle, I'm encountering an issue that the Like and Dislike buttons are on top of each other. Like in thi...
Plan Premium Country Israel Device Samsung Galaxy 10+ Operating System Android 12 Version 8.8.50.466 My Issue In my liked songs playlist, when I use Smart Shuffle, I'm encountering an issu...
Moderator
559 Views
3 replies
0 likes
Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...
Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to acc...
Casual Listener
86581 Views
69 replies
26 likes
PlanPremiumCountryUSA DeviceAndroid My Question or IssueI've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share device control in this setup? Or is internet required?
Plan Premium Country USA Device Android My Question or Issue I've got multiple Android devices on the same wifi network, but without internet access. Is it possible to share de...
Spotify Legend
397 Views
1 replies
0 likes
My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.
My public playlist won't show up in search. I've double checked it and made sure it's public and I've added it to my profile but it still won't show up in search.
Moderator
334 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueEvery time I try to disable push notifications for a podcast, the button simply doesn't work. I get the message that I'll stop receiving notifications for ...
Plan Premium Country Israel Device Samsung Galaxy S22 Operating System Android 14 My Question or Issue Every time I try to disable push notifications for a podcast, the button simply...
Not applicable
1322 Views
4 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops music, when my android mobile phone play any sound! Where can i change this so ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Moderator
472 Views
1 replies
0 likes
I run Spotify on my Samsung S8 phone (Android). A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system. At first this worked the way I wanted. When I got into the car, Spotify started playing. When I...
I run Spotify on my Samsung S8 phone (Android). A year ago I got a Tesla and I started using Bluetooth connection to send tunes to the car's sound system. At first this worked the way ...
Casual Listener
1237 Views
1 replies
0 likes
When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song to que I press on song's menu in order to see button "add to que". However instead of expected behaviour I...
When I am offline or on a really poor connection and listening to my playlist which has all it's songs downloaded I want to put a specific song to que I press on song's menu in order to see but...
Casual Listener
383 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueAfter the next system update of the device, the application could not receive the update. Currently, the Google Play store indicates that the application i...
Plan Premium Country Turkey Device Samsung Galaxy S21 Operating System Android 13 My Question or Issue After the next system update of the device, the application could not receive t...
Spotify Legend
1658 Views
3 replies
0 likes
Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue option only available for tracks but not for playlis...
Right now if we want to add an album/playlist/track to queue of currently playing list, we have that option to add in windows desktop app, but if we want to do that in Android app, the add to queue o...
Moderator
1016 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
Moderator
701 Views
1 replies
0 likes
Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any one able to offer some advice?PlanPremiumCountryUk...
Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any...
Casual Listener
2141 Views
6 replies
0 likes
Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa opción de "escucha previa". Me sugiere canciones, pe...
Antes cuando buscaba canciones sugeridas para agregar a mis listas, me permitía escuchar unos segundos de esas canciones y así decidir si las quería agregar o no a la lista. Ahora no me permite esa o...
Moderator
576 Views
1 replies
0 likes
Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if there's some other reason. I have never seen such annoy...
Every time I listen to some music on desktop app, there's a great chance that now playing activity on android willl disappear. I don't know if it's because of buggy Spotify Connect feature of if ther...
Gig Goer
1273 Views
8 replies
0 likes
I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??
I cant change from shuffle to continous reproduction in my lists. How can i write a complain? Is anybody working in spotify to help users??
Moderator
270 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueWhen I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for the life of me remember the name of the artist or track (apart from one word i...
Plan Premium Country UK My Question or Issue When I opened the Android app today I got a push notification for a new single release and accidentally dismissed it - I can't for th...
Moderator
2051 Views
2 replies
0 likes
Tenho uma pasta de arquivos locais e preciso excluir essa pasta ou alguns itens dessa pasta e não estou conseguindo. Como exclui-los?
Tenho uma pasta de arquivos locais e preciso excluir essa pasta ou alguns itens dessa pasta e não estou conseguindo. Como exclui-los?
Casual Listener
5280 Views
3 replies
0 likes
I can't login , giving some something went wrong on app when logging in app and I tried different solutions and not worked and it's OK on web
I can't login , giving some something went wrong on app when logging in app and I tried different solutions and not worked and it's OK on web
Newbie
474 Views
2 replies
1 likes
I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.
I've checked all settings on my phone all set to high, also Spotify settings set to high, I can't hear almost anything in my headphones, few weeks ago everything was fine and loud.
Moderator
996 Views
1 replies
0 likes
