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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377539 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Superuser Contribution Help! my spotify sounds very low

En comparación con mi reproductor nativo de mi equipo, spotify suena mas bajo se puede corregir, planean hacerlo?? Soy el único ??

Newbie

En comparación con mi reproductor nativo de mi equipo, spotify suena mas bajo se puede corregir, planean hacerlo?? Soy el único ??

lachterma-ar

Gig Goer

1369 Views

6 replies

0 likes

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Song stops and replays half way through playing .

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

Visitor

I've just started with Spotify. I'm using the free version to see if I like it. When I play a song it stops after 8 sec and replays . In a loop .

osornios

Spotify Star

348 Views

1 replies

0 likes

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Es que yo he comprado una tarjeta de spotify premium y escribo el código y

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta no entiendo nada espero me solucionen eso

Visitor

Compre una tarjeta de regalo de spotify premium de 30 dólares y voy al sitio donde se canjea los códigos y no funciona solo dice no es válido...pero yo tengo los papeles donde se activo esa tarjeta n...

Anyk17

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

I can't change my profile photo on Spotify, a loading screen appears but it

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Visitor

I can't change my profile photo when I go to change my profile photo on Spotify a screen appears loading but it doesn't appear to select the photo I don't know what to do ask for help Spotify.

Bittencourt

Spotify Star

276 Views

1 replies

0 likes

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Wyskakiwanie przy wielu piosenkach "nie udało się załadować tekstu utworu"

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Newbie

Mimo że są to popularne utwory, które na pewno mają tekst. Na PC tego problemu nie ma i wszytko się wyświetla jak powinno. Problem tylko na aplikacji mobilnej.

Bittencourt

Spotify Star

1097 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Android Google Maps Integration

PlanPremiumDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 14 My Question or IssueIn Google Maps when you click on the Spotify button it is supposed to pull up Spotify in Car mode. This no longer happens, it just pulls up Spotify and puts go...

Newbie

  Plan Premium Device Samsung Galaxy S21 Ultra 5G Operating System Android 14   My Question or Issue In Google Maps when you click on the Spotify button it is supposed to pull up S...

naxter24r

Regular

2023 Views

2 replies

0 likes

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Superuser Contribution Fix your downloads when changing subscription package

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free. I updated my subscription back to Premium straight away, the Android App then downloaded 13GB!!!! of data to my phone straight away.Th...

Visitor

I have had Spotify Premium included in my phone contract for years. This ran out today and was down graded to free.    I updated my subscription back to Premium straight away, t...

Joan

Moderator

333 Views

1 replies

0 likes

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  • 1 replies
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Android (14) Broadcast Receiver bugs

PlanPremiumCountryGermanyDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI have implemented the "Android Media Notifications" / Broadcast Receiver, to get info of currently playing music.Unfortunately there are some "bugs". 1. M...

Newbie

Plan Premium Country Germany Device Nothing Phone (1) Operating System Android 14   My Question or Issue I have implemented the "Android Media Notifications" / Broadcast Receiver, to g...

463 Views

0 replies

0 likes

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Superuser Contribution The intelligent shufle doesn't work the way it supose to do.

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of disable if it will not be disabled at all? This coul...

Newbie

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of d...

Eni

Moderator

325 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist not fully downloaded

Half the songs are downloadedAlready reinstalled app and did everything you told me to

Visitor

Half the songs are downloaded Already reinstalled app and did everything you told me to

Novy

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
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Superuser Contribution Spotify widget not showing on lock screen

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue with, and it's just one of a few that started happen...

Regular

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue w...

Eni

Moderator

4330 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Homepage Shortcut to Podcast Episode brings me to ALL Episodes

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra SM-S918UOperating SystemAndroid 14, One UI 6.0 My Question or IssuePics attached. Likely a feature request or bug fix request, but on my Homepage, it shows tiles of in progress, recently p...

Regular

Plan Premium Country United States Device Samsung Galaxy S23 Ultra SM-S918U Operating System Android 14, One UI 6.0   My Question or Issue Pics attached. Likely a feature request or bu...

Eni

Moderator

563 Views

2 replies

0 likes

Homepage
Podcast Episodes
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Superuser Contribution Ads keep crashing Spotify [Android]

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence).They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me. Get rid if it & I will think about subscribing. I've got 50...

Gig Goer

It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence). They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me...

Joan

Moderator

1048 Views

8 replies

0 likes

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Superuser Contribution Spotify Premium Offline Modus funktioniert nicht

Guten Tag, liebe Spotify Community,Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu angemeldet. Es ist irgendwie merkwürdig, denn wenn ic...

Visitor

Guten Tag, liebe Spotify Community, Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu ...

Joan

Moderator

19663 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Spotify randomly stops playback on my Xiaomi Redmi 12

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...

Newbie

As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...

OscarDC

Moderator

2589 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Download albums don't open

PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...

Regular

Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13   My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...

Amay

Spotify Star

2831 Views

8 replies

1 likes

  • 2831 Views
  • 8 replies
  • 1 likes

Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

Visitor

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...

osornios

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...

Susan_GP

Moderator

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes