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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397527 Views

547 replies

35 likes

Account
Free
  • 397527 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8505 Views

0 replies

7 likes

  • 8505 Views
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  • 7 likes

Superuser Contribution All my downloaded songs, playlists and albums are gone on my Android phone

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened.Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here. But today (March 25, 2024), all my Spotify downloade...

Roadie

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened. Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here....

Ivelina

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Cómo recuperar mi música en un dispositivo nuevo?

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están por fa ayudaaa!!

Visitor

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están 😭😭😭 por fa ayudaaa!!

Anyk17

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't listen together wit my friend

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Visitor

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Vasil

Moderator

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Download songs

My Question or IssueI have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?

Visitor

  My Question or Issue I have a downloaded list, but some songs are not downloaded and there is no icon to do it.  Do some songs have a restriction?  

Amay

Spotify Star

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to Disable the Equalizer from Settings.

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...

Yordan

Moderator

12835 Views

5 replies

1 likes

Android 10
Samsung
Samsung galaxy S9+
  • 12835 Views
  • 5 replies
  • 1 likes

no puedo musica en modo sin conexion aunque ya he pagado

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

Visitor

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

osornios

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops to work when connected to Wi-FI

PlanPremiumCountryPolandDeviceOnePlus6Operating SystemAndroid 9 (OxygenOS 9.09) My Question or IssueCouple days ago I spotted a new issue while using Spotify on my smartphone. When connected to Wi-FI I'm presented with an error "no Internet connectio...

Casual Listener

Plan Premium Country Poland Device OnePlus6 Operating System Android 9 (OxygenOS 9.09)   My Question or Issue Couple days ago I spotted a new issue while using Spotify on my smartphone...

Leom122180

Casual Listener

7173 Views

10 replies

2 likes

  • 7173 Views
  • 10 replies
  • 2 likes

Superuser Contribution How do I force the android spotify app to download all songs in a playlist

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...

Visitor

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...

OscarDC

Moderator

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Wildly high data usage

A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month.This was very frustrating and need this to not happ...

Newbie

A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month....

_qyqi-iyd7pp

Casual Listener

654 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify used excessive data

PlanStudent Premium CountryUnited States DeviceXaomi Redmi Note 9S Operating SystemAndroid 10 My Question or IssueSpotify suddenly started using an excessive amount of data for seemingly no reason. I have a mobile plan that allows 5 GB of data a mont...

Casual Listener

Plan Student Premium   Country United States   Device Xaomi Redmi Note 9S   Operating System Android 10   My Question or Issue Spotify suddenly started using an exces...

_qyqi-iyd7pp

Casual Listener

2156 Views

8 replies

0 likes

  • 2156 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ongoing Android Issues

For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile data, it takes a very long time to load. 2. When I go to play anythin...

Regular

For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable.    1. When I start the app, regardless of if using WiFi or mobile dat...

Maria

Moderator

7154 Views

7 replies

1 likes

"Premium"
Android
spotify playback issues
  • 7154 Views
  • 7 replies
  • 1 likes

Superuser Contribution Bug: Playing from Search text is replacing spaces with + symbols

PlanPremiumCountryUk DeviceSamsung Galaxy A325GOperating SystemAndroid latest My Question or IssueRepro steps:1. Navigate to search2. Type an item and use the suggested search terms e.g. type "People you" and "People You Know" will be suggested as a ...

Regular

Plan Premium Country Uk   Device Samsung Galaxy A325G Operating System Android latest    My Question or Issue Repro steps: 1. Navigate to search 2. Type an item and use th...

primalcharlie

Regular

583 Views

2 replies

0 likes

bug
Search
  • 583 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why do I see a fullscreen ad everytime I open the app?

PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...

Gig Goer

Plan Premium Country Netherlands Device Samsung S21 Operating System Android   My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see any...

Maria

Moderator

1387 Views

6 replies

1 likes

Premium
Subscription
  • 1387 Views
  • 6 replies
  • 1 likes

On my lockscreen spotify freezes on one songs image, why?

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...

Visitor

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...

osornios

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

The song covers are not showing on my lock screen

When I tap on the compressed album art it does not display the album cover on the lock screen

Visitor

When I tap on the compressed album art it does not display the album cover on the lock screen

osornios

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution My AI DJ crashed and won't load ever again

This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tried different devices and networks, they all have th...

Newbie

This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tri...

OscarDC

Moderator

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hard crash when trying to share a song while offline

PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.

Visitor

Plan Premium Country America Device Pixel 7 Operating System Android   My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...

Maria

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes