Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208856 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
557553 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461193 Views
575 replies
39 likes
Keep going round in circles with the same songs can't get anywhere
Keep going round in circles with the same songs can't get anywhere
Newbie
2022 Views
8 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryTrinidadDeviceSamsung Galaxy A 15 5gOperating Android One ui 6.0 My Question or Issue
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Trinidad Device Samsung Galaxy A 15 5g Operating And...
Moderator
694 Views
1 replies
1 likes
Hi I have been using Spotify premium for some time, mainly on my Android phone.. Unfortunately in the last 2-3 weeks I haven't been able to load or play any albums.I can Search online and view my library and the albums are listed but if I click on th...
Hi I have been using Spotify premium for some time, mainly on my Android phone.. Unfortunately in the last 2-3 weeks I haven't been able to load or play any albums. I can Search ...
Spotify Legend
490 Views
1 replies
0 likes
Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything. now the app wont work if my phone screen locks or i move away from the app for a few minu...
Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything. now the app wont work if my p...
Regular
4150 Views
1 replies
0 likes
Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.
Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.
Spotify Legend
768 Views
1 replies
0 likes
When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. This track isn't available on your device" even tho...
When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. ...
2203 Views
0 replies
0 likes
Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....
Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...
Moderator
28488 Views
38 replies
13 likes
PlanPremiumCountryUSA DeviceGalaxy S24Operating SystemAndroid My Question or IssueHow do I turn off Connect? My laptop is connected via BT to my speaker, and that's what I want it to play on. But when I leave the house with my phone and come home, it...
Plan Premium Country USA Device Galaxy S24 Operating System Android My Question or Issue How do I turn off Connect? My laptop is connected via BT to my speaker, and tha...
Moderator
1119 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 23+Operating SystemAndroid My Question or IssueCan't add songs to certain playlists on the phone but can with no issues on web
Plan Premium Country USA Device Samsung Galaxy 23+ Operating System Android My Question or Issue Can't add songs to certain playlists on the phone but can with no issues on web...
Moderator
431 Views
1 replies
0 likes
IssueMy listening history is missing. I don't knows why, please help.PlanPremiumDeviceAndroid
Issue My listening history is missing. I don't knows why, please help. Plan Premium Device Android
Moderator
458 Views
1 replies
0 likes
Plan PremiumCountry UK DeviceGalaxy Watch 4Operating SystemWear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playlists of all its downloaded offline tracks. I then have to redownload all over again only for the ...
Plan Premium Country UK Device Galaxy Watch 4 Operating System Wear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playl...
Visitor
2374 Views
6 replies
2 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey im a premium user since many years but lately when i wanna switch my playlist from shuffle to ...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey im a pre...
Moderator
455 Views
1 replies
0 likes
Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spotify, whether podcast, audiobook, music. Unfortunately this only works ...
Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spot...
Moderator
1691 Views
3 replies
2 likes
Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff
Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...
Moderator
2367 Views
3 replies
1 likes
PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....
Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9 My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...
Moderator
2074 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 4aOperating SystemAndroid Version 13My Question or IssueNoticed this using Android Auto in my car. When starting a new DJ session on a new date in both the Android App and the Windows Desktop App, the DJ wil...
Plan Premium Country Canada Device Google Pixel 4a Operating System Android Version 13 My Question or Issue Noticed this using Android Auto in my car. When starting a new DJ session on...
Moderator
955 Views
1 replies
0 likes
None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong
None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong
Music Fan
1150 Views
8 replies
0 likes
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnail when rentering app. Steps to Reproduce 1. Open spotify2. Go to song with thumbnail and video ( happened to me on...
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnai...
Moderator
890 Views
2 replies
0 likes
I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/track/0DCkExvnr0njcRYciA4nV6?si=0ohpGzANQoWPgToRN4PrRA Here are the ...
I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/tra...
Moderator
765 Views
2 replies
0 likes
Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen das die Zahlung nicht abgeschlossen werden konnte, a...
Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen d...
Spotify Legend
1268 Views
3 replies
0 likes
