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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5097 Views

0 replies

6 likes

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Superuser Contribution can i listen to playlist music on my pixel watch without the phone nearby?

I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my phone nearby?

Visitor

I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my ...

Susan_GP

Moderator

5470 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why aren't my local files playing on Spotify?

I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't available on your device right now."

Visitor

I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't ...

Novy

Moderator

312 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution music starts immedltly when i switch from another window to spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)since today spitify starts music when pause immedltly when i come frome another app like youtube

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) since today spitify starts music when...

Ivelina

Moderator

291 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saida de som dupla

Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concertar

Visitor

Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concert...

Bittencourt

Spotify Star

300 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle stops playback (Liked Songs)

PlanPremiumCountryNetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 12 My Question or IssueWhenever I turn on smart shuffle in my Liked Songs it seems to break something. If I turn smart shuffle off and minimize the app and then go back to it ...

Music Fan

Plan Premium Country Netherlands Device Sony Xperia 5 II Operating System Android 12    My Question or Issue Whenever I turn on smart shuffle in my Liked Songs it seems to break s...

OscarDC

Moderator

1206 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

Superuser Contribution Adding your streaming history to stats. fm

Device(Google 5a) and/or windows My Question or IssueI've followed all steps to add my lifetime streaming history to stats.fm.Requested, downloaded, and unzipped my data on my phone and my PC.Neither which allowed my content to be added to the app. A...

Regular

    Device (Google 5a) and/or windows    My Question or Issue I've followed all steps to add my lifetime streaming history to stats.fm. Requested, downloaded, and unzipped ...

Sohaibahmadu

Music Fan

2664 Views

2 replies

0 likes

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  • 0 likes

Superuser Contribution My Spotify app is not loading

I'm using the premium package and my Spotify app is not loading both while online and offline

Visitor

I'm using the premium package and my Spotify app is not loading both while online and offline

MihailY

Moderator

326 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No option to use phone speaker as output device

I have a bluetooth connected device but I want to use the phone's speaker. The switch device button does not list the phone speaker as an option. This is on an Android device. Disconnecting the bluetooth device is not an option as I need it for other...

Casual Listener

I have a bluetooth connected device but I want to use the phone's speaker. The switch device button does not list the phone speaker as an option. This is on an Android device. Disconnecting the bluet...

Yordan

Moderator

1967 Views

3 replies

0 likes

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Superuser Contribution Minimalist Mode for Mobile/Disable images

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't appealing enough. Could Spotify create a minimalist mo...

Casual Listener

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't app...

spottedhere

Casual Listener

4164 Views

5 replies

12 likes

idea
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  • 5 replies
  • 12 likes

Why is spotify adding songs to my playlist? Without me asking for it.

Spotify is randomly adding songs to my liked songs playlist. I don't recognize the songs at all and the enchance button isn't turned on.

Visitor

Spotify is randomly adding songs to my liked songs playlist. I don't recognize the songs at all and the enchance button isn't turned on.

kaworu_bloodpaw

Roadie

329 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify Auto loses place in playlist

PlanPremiumCountryUSADeviceGoogle pixel 7Operating SystemAndroid My Question or IssueI have a Google pixel 7. I connect my phone to my car audio system using android auto. I will select a playlist that I already have. I will start the playlist in the...

Regular

Plan Premium Country USA Device Google pixel 7 Operating System Android   My Question or Issue I have a Google pixel 7. I connect my phone to my car audio system using android auto. ...

AlejaR

Moderator

1622 Views

19 replies

0 likes

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  • 19 replies
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Superuser Contribution Samsung TV - After scrolling down it keeps rolling back to top of playlist

PlanPremium CountryPoland DeviceSamsung TV Operating SystemSpotify ver: 2024.01.29_6-c927322 My Question or IssueI have a problem since like 2 weeks - after I enter my fav songs playlist (or any other playlist) and scroll down a little page refreshes...

Casual Listener

Plan Premium   Country Poland   Device Samsung TV   Operating System Spotify ver: 2024.01.29_6-c927322   My Question or Issue I have a problem since like 2 weeks - af...

Susan_GP

Moderator

977 Views

5 replies

0 likes

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Superuser Contribution Spotify skipping / not playing random local files

PlanPremium DeviceXiaomi MI 9T Operating SystemAndroid 9 (1.19) My Question or IssueI've recently changed my device and on the new one I have a problem with playing local files (downloaded, both offline and online). Spotify doesn't play random tracks...

Casual Listener

  Plan Premium   Device Xiaomi MI 9T   Operating System Android 9 (1.19)   My Question or Issue I've recently changed my device and on the new one I have a problem with...

shinnokina

Gig Goer

4737 Views

16 replies

2 likes

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Very slow download

Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version through playstore i noticed how slow my downloads h...

Casual Listener

Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version ...

tkgreg

Newbie

40284 Views

4 replies

2 likes

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Solved!!Superuser Contribution Spotify playback notification disappears after a few moments of an ongoing song

PlanFreeDeviceXiaomi Redmi 9 Prime (Redmi M2004J19C)Operating SystemAndroid 11 RP1A.200720.011MIUI-V12.5.1.0.RJCINXM Stable (it is the operating system of Xiaomi that works along with Android)My Question or IssueWhenever I play a song on Spotify, the...

Casual Listener

Plan Free Device Xiaomi Redmi 9 Prime (Redmi M2004J19C) Operating System Android 11 RP1A.200720.011 MIUI-V12.5.1.0.RJCINXM Stable (it is the operating system of Xiaomi that works along with And...

MihailY

Moderator

7419 Views

16 replies

0 likes

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Solved!!Superuser Contribution Spotify not available for wear in Galaxy Store

PlanPremiumCountryUKDeviceSamsung S22/Galaxy WatchOperating SystemAndroid 12 My Question or IssueI recently purchased an S22 and when I connected my watch Spotify was removed from my watch, and I'm not able to reinstall it. When I search on the Galax...

Casual Listener

Plan Premium Country UK Device Samsung S22/Galaxy Watch Operating System Android 12   My Question or Issue I recently purchased an S22 and when I connected my watch Spotify was removed...

jbposell2024

Newbie

4663 Views

11 replies

0 likes

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Solved!! How do I link

I'm only on here rn to link my tindr. But click link there just opens this app. Feel this is most likely a problem on their end but couldn't hurt fo ask..

Casual Listener

I'm only on here rn to link my tindr. But click link there just opens this app. Feel this is most likely a problem on their end but couldn't hurt fo ask..

Maxim

Spotify Star

796 Views

3 replies

0 likes

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Superuser Contribution Player is closed after trying to switch to the second song in "Liked Songs"

1. Open the latest version of Android Spotify app2. Go to the "Liked Songs" playlist3. Start playing the first song4. Open the player5. Disable any shuffle mode if necessary6. Go through all shuffle modes again in a quick succession: not shuffled -> ...

Casual Listener

1. Open the latest version of Android Spotify app 2. Go to the "Liked Songs" playlist 3. Start playing the first song 4. Open the player 5. Disable any shuffle mode if necessary 6. Go through al...

Yordan

Moderator

349 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Auto plays with car Bluetooth and can't pause.

PlanPremium DuoCountryUnited States DeviceGalaxy S21 5GOperating SystemAndroid: Version 13UI version 5.1 My Question or IssuePlayback starts when connected to car Bluetooth.I've tried a bunch of the suggestions but nothing has worked so far.And secon...

Regular

Plan Premium Duo Country United States  Device Galaxy S21 5G Operating System Android: Version 13 UI version 5.1     My Question or Issue Playback starts when connected to ...

MihailY

Moderator

2846 Views

6 replies

0 likes

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  • 6 replies
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Hi, I can't get my playlist to stop playing suggested songs.

I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?

Newbie

I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?

Katherine561

Newbie

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes