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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117968 Views

27 replies

4 likes

  • 117968 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237399 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237399 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598138 Views

79 replies

3 likes

  • 598138 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490738 Views

581 replies

42 likes

Account
Free
  • 490738 Views
  • 581 replies
  • 42 likes

there's so lyrics for every song i listen to in Spotify. How can i fix this

each song i listen to on spotify, doesn't have the lyrics and it used to appear but now no. how can I fix it?

Visitor

each song i listen to on spotify, doesn't have the lyrics and it used to appear but now no. how can I fix it?

Insanityhelper950

Regular

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get recommendation songs to stop playing on a playlist

Having random songs being recommended playing in the middle of a made playlist, how can you turn it off to stop the recommendations from playing.

Visitor

Having random songs being recommended playing in the middle of a made playlist, how can you turn it off to stop the recommendations from playing.

Yordan

Moderator

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Full screen closes when i skip songs

Plan PremiumCountry DeviceSamsung galaxy s21 ultra Operating System My Question or IssueWhen i am in the app and play music with "fullscreen" if i skip songs fullscreen closes after a couple of songs this is super annoying. I have reinstalled the app...

Newbie

  Plan  Premium Country   Device Samsung galaxy s21 ultra  Operating System   My Question or Issue When i am in the app and play music with "fullscreen" if i skip s...

Vasil

Moderator

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

My spotify is set to offline, why?

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Visitor

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Not applicable

3449 Views

3 replies

0 likes

  • 3449 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removed / Disliked in Discover Weekly list synchronizations multiple bugs

PlanPremiumCountryPolandDevicesLenovo Y530, Xiaomi POCO F4, Redmi Pad SEOperating SystemWindows 11, MIUI 14 (Android 13) My Question or IssueIn Discover Weekly list, you can remove a song, so it wouldn't be shown to you anymore.1) Any song removed fr...

Casual Listener

Plan Premium Country Poland Devices Lenovo Y530, Xiaomi POCO F4, Redmi Pad SE Operating System Windows 11, MIUI 14 (Android 13)   My Question or Issue In Discover Weekly list, you can ...

greenpark849a

Newbie

1105 Views

4 replies

0 likes

  • 1105 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to see all playlists I have created?

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

Casual Listener

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

mikemusic

Newbie

16480 Views

7 replies

10 likes

  • 16480 Views
  • 7 replies
  • 10 likes

Superuser Contribution "No internet connection" when trying to sign in

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a few months ago on my rooted device (Galaxy Fame GT...

Casual Listener

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a...

AlejaR

Moderator

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones wont connect when I'm not connected to WiFi

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Visitor

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Ivelina

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Maximum volume using Spotify Connect for Echo Show

PlanPremiumCountryEnglandDevice(SAMSUNG S10PLUS / ECHO SHOW 5 AND 10)Operating System(iANDROIDOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I connect to either of my Echo Show devices (5 or 10) via Spotify Connect as soon as I try to...

Music Fan

Plan Premium Country England Device (SAMSUNG S10PLUS / ECHO SHOW 5 AND 10) Operating System (iANDROIDOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I connect to...

kilinkis

Newbie

12448 Views

36 replies

13 likes

  • 12448 Views
  • 36 replies
  • 13 likes

Pages don't automatically save in cache when you leave them then go back.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of l...

Xyzman123

Music Fan

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Spotify keeps playing thundercat

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

Regular

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

PJH3

Regular

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Spotify / Android / Cardo PackTalk helmet blutooth

Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...

Newbie

Morning all   I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle.   The volume for music and hearing other riders is s...

stawfik

Visitor

16303 Views

2 replies

0 likes

  • 16303 Views
  • 2 replies
  • 0 likes

Why am I unable to access my downloaded albums when offline?

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...

Newbie

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs don't load on mobile data

PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...

Regular

Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13   My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...

schibullah

Regular

2514 Views

10 replies

0 likes

  • 2514 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

Visitor

Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...

coopermaggy

Newbie

3889 Views

5 replies

7 likes

Samsung
  • 3889 Views
  • 5 replies
  • 7 likes

Superuser Contribution Notification Controls can't be swiped away or closed

PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...

Regular

Plan Premium Country United States Device LG V60 Operating System Android 11   My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...

bekzuniga84

Visitor

82510 Views

169 replies

39 likes

  • 82510 Views
  • 169 replies
  • 39 likes

Superuser Contribution Spotify won't play two specific episodes of a podcast

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...

Newbie

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...

Novy

Moderator

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connectivity issues with mobile data

PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...

Regular

  Plan Premium Country Geany Device Zenfone 10 Operating System Android        My Question or Issue  Hello, when I'm connected to mobile data Spotify isn't ...

Ivelina

Moderator

2682 Views

9 replies

1 likes

  • 2682 Views
  • 9 replies
  • 1 likes

Superuser Contribution no "show songs from" option

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUkDeviceSamsung a04sOperating SystemAndroid My Question or Issue Hi. I want to play songs from my local file...

Visitor

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Uk Device Samsung a04s Operating System Andro...

Joan

Moderator

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes