Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 823 Views
  • 0 replies
  • 4 likes

I cannot find my daylist.

Is daylist available in Europe

  • Casual Listener
  • Is daylist available in Europe
  • miri15xx
  • Visitor
  • 2988 Views
  • 1 replies
  • 0 likes
  • 2988 Views
  • 1 replies
  • 0 likes

Podcast episode list suddenly cut short

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Also I don't have an SD card. Uninstalled and reinstalled, restarted phone se...

  • Casual Listener
  • Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   Have tried the clean as per instructions, however I don't have a file called com.spotify.music to delete. Als...
  • 466 Views
  • 0 replies
  • 0 likes
  • 466 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Andoid] Spotify won't open

PlanPremiumCountryArgentinaDeviceMotorola Moto E5 PlusOperating SystemAndroid 8.0.0 My Question or IssueHi! When trying to open the app, the Spotify logo is showed and then the app is closed without sending any message. I've tryed cleanning all the a...

  • Newbie
  • Plan Premium Country Argentina Device Motorola Moto E5 Plus Operating System Android 8.0.0   My Question or Issue Hi!   When trying to open the app, the Spotify logo is showed a...
  • Maria
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

cant play a certain podcast on my phone

There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a split second then goes back to the play button. The pod...

  • Visitor
  • There is one podcast that will not play from my phone. Other podcast work fine, but "The Connect with Johnny Mitchell" wont play. When i hit the play button, it turns into the pause button for a spli...
  • Amay
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sony tv lags on the end of the song

When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end.PlanPremiumCountrySlovakiaDevice sony XR65A83JAEP(iPhone 8, Samsung Gala...

  • Regular
  • When play spotify on sony tv every song lag around 10 sec before end. App si running ok, everithing is ok. When play some playlist, every track pause/lag for a second before end. Plan Premium Coun...
  • SKMATO
  • Regular
  • 1183 Views
  • 2 replies
  • 0 likes
  • 1183 Views
  • 2 replies
  • 0 likes

Assinatura saiu

Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada

  • Visitor
  • Assinei o spotify de 3 mês que deu de graça,passou alguns dias e minha assinatura saiu do nada
  • Bittencourt
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't connect Spotify to Tinder

Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. It then takes me to account.spotify.com and asks me to...

  • Casual Listener
  • Sorry, old phone (but updated apps) so can't take screenshots. When trying to connect Tinder to Spotify it prompts me to sign up for Spotify. I select already on Spotify and Continue With Google. I...
  • AlejaR
  • Moderator
  • 5497 Views
  • 12 replies
  • 0 likes
  • 5497 Views
  • 12 replies
  • 0 likes

My spotify connect another devices that is not exist in my near

When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotify continously connect other devices

  • Casual Listener
  • When I try to open a song, spotify connect to a generic device like casanova's phone or sam's iphone. However, I do not that kind of device in my near. It kind an error. I cannot listen music. Spotif...
  • Hieuthuhai2004
  • Visitor
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with Google Assistant - Wrong Artist

PlanPremiumCountryFranceDeviceOnePlus 5, Android Auto, 2x Google Home, Sonos One My Question or IssueHello,I have linked Spotify with Google Assistant, to launch music via voice commands on my Google Home and Sonos speakers, as well as in Android Aut...

  • Gig Goer
  • Plan Premium Country France Device OnePlus 5, Android Auto, 2x Google Home, Sonos One   My Question or Issue Hello, I have linked Spotify with Google Assistant, to launch music via voic...
  • wheresspot
  • Newbie
  • 1033 Views
  • 2 replies
  • 0 likes
  • Google Assistant
    Google Home
  • 1033 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently I saw an extra button on Instagram with a Spotify logo near a song

Recently I saw an extra button on Instagram with a Spotify logo near a song which I saved on Instagram, when I pressed that button that saved song from Instagram get added to my Spotify liked songs playlist. Is this a new feature of Spotify or Instag...

  • Visitor
  • Recently I saw an extra button on Instagram with a Spotify logo near a song which I saved on Instagram, when I pressed that button that saved song from Instagram get added to my Spotify liked songs p...
  • MihailY
  • Moderator
  • 1368 Views
  • 1 replies
  • 0 likes
  • 1368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app becomes very unresponsive when there's no internet

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueOkay, so I've had a lot of instances where I'm out in nature or in mountain areas where there's not many cell towers anywhere for miles and I know this be...

  • Regular
  • Plan Premium Country USA   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue Okay, so I've had a lot of instances where I'm out in nature or in moun...
  • fledpiles54
  • Regular
  • 868 Views
  • 4 replies
  • 0 likes
  • 868 Views
  • 4 replies
  • 0 likes

Superuser Contribution Please put the Library Back!

Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer able to listen to all my Liked songs by one artist at once. I can either l...

  • Newbie
  • Hi!      I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer ab...
  • slund312
  • Newbie
  • 638 Views
  • 3 replies
  • 3 likes
  • 638 Views
  • 3 replies
  • 3 likes

Superuser Contribution Wrong song plays when Play is pressed on Song page.

PlanFreeCountrySingapore DeviceOppo Find X3 ProOperating SystemAndroid 13 My Question or IssueWhen I select a song and goes into its info page, I press Play and a different song starts playing.This happens on Search results so far. The wrong song may...

  • Regular
  • Plan Free Country Singapore  Device Oppo Find X3 Pro Operating System Android 13   My Question or Issue When I select a song and goes into its info page, I press Play and a differ...
  • Yordan
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premiumkoden jag köpte i butiken fungerar inte för mig

Jag köpte ett premiumkort i en butik, men när jag skrev in koden sa det till mig att den här koden inte fungerar

  • Visitor
  • Jag köpte ett premiumkort i en butik, men när jag skrev in koden sa det till mig att den här koden inte fungerar
  • Lyubka
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Ads with premium account?

Hello, I have a spotify premium account thus pay for no ads...When I just listened to a Why Files podcast there where ads in them not related to the Why Files whatsoever 4 times in a 49 minute podcast 2 ads of about 15 sec each. How is this possible ...

  • Casual Listener
  • Hello,   I have a spotify premium account thus pay for no ads... When I just listened to a Why Files podcast there where ads in them not related to the Why Files whatsoever 4 times in a 49 mi...
  • Maxim
  • Spotify Star
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution UI bug on Android

PlanPremiumCountryFrance DeviceXiaomiOperating SystemAndroid My Question or IssueI just wanted to notify you that the character " ' " is not correctly displayed on the card of the playlists. See the image attached on the description of the playlist "...

  • Newbie
  •   Plan Premium Country France  Device Xiaomi Operating System Android   My Question or Issue I just wanted to notify you that the character " ' " is not correctly displayed ...
  • Spigos
  • Newbie
  • 626 Views
  • 4 replies
  • 0 likes
  • 626 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't Search liked Songs [Android]

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueEver since the Spotify update on 6/28/22 I am unable to search for songs in my library/liked Songs/playlist. If I type the name of a song is shows up as ...

  • Casual Listener
  • Plan Premium Country USA  Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Ever since the Spotify update on 6/28/22 I am unable to search for ...
  • Mia2904
  • Casual Listener
  • 1431 Views
  • 4 replies
  • 1 likes
  • 1431 Views
  • 4 replies
  • 1 likes

Superuser Contribution Switch device while shuffling across multiple folders

I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but not on mobile anymore for a long time now (please br...

  • Newbie
  • I have a folder called Artists, which contains folders A-Z which contain playlists for the artists I like. I like to shuffle the whole Artists folder, which fortunately is still possible on pc, but n...
  • Not applicable
  • 401 Views
  • 2 replies
  • 0 likes
  • Connect to device
    Play Folder
  • 401 Views
  • 2 replies
  • 0 likes