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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851990 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851990 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17638 Views
  • 3 replies
  • 0 likes
  • 17638 Views
  • 3 replies
  • 0 likes

Solved!! Suddenly no longer able to download music to phone?

PlanPremiumCountryUSDevicemoto x4Operating SystemAndroid 9/pie My Question or IssueI've been using Spotify for awhile and this is a new problem. I'm unable to download any playlists - they get stuck in the grey waiting to download phase. It is only o...

  • Casual Listener
  • Plan Premium Country US Device moto x4 Operating System Android 9/pie   My Question or Issue I've been using Spotify for awhile and this is a new problem. I'm unable to download any...
  • felidaea
  • Casual Listener
  • 358 Views
  • 2 replies
  • 1 likes
  • 358 Views
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Superuser Contribution [Android][Your Library] Wrong album playing?

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account?

  • Newbie
  • Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account? 😉  
  • Eni
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 81 Views
  • 1 replies
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Superuser Contribution Spotify Lite Downloads not working - even with Wifi

PlanFree/PremiumCountrySouth AfricaDeviceXiomi Redmi 9COperating SystemAndroid My Question or IssueI am using Spotify Lite and it has been working fine until a few weeks ago.First the problem was, my albums/playlists show the green arrow for download...

  • Newbie
  •   Plan Free/Premium Country South Africa Device Xiomi Redmi 9C Operating System Android   My Question or Issue I am using Spotify Lite and it has been working fine until a few we...
  • Yordan
  • Moderator
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
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Superuser Contribution Problems searching music on spotify app

Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, and turning on and off the offline mode. Anyone hav...

  • Newbie
  • Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, ...
  • Sarnix
  • Newbie
  • 7760 Views
  • 13 replies
  • 13 likes
  • 7760 Views
  • 13 replies
  • 13 likes

Superuser Contribution Notification sound before playing music

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup which also is a bit annoying. Anyone know how to tur...

  • Casual Listener
  • My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup w...
  • Ver
  • Spotify Legend
  • 990 Views
  • 3 replies
  • 0 likes
  • 990 Views
  • 3 replies
  • 0 likes

Superuser Contribution Turn Wifi Speaker as standard device

Plan: PremiumCountry: GermanyDevice: Samsung Galaxy S10Operating System: Android My Question:"Hello everyone, I use my Heos by Denon WiFi speakers to play Spotify, but unfortunately every time I start the Spotify app again I have to switch the"availa...

  • Casual Listener
  • Plan: Premium Country: Germany Device: Samsung Galaxy S10 Operating System: Android   My Question: "Hello everyone, I use my Heos by Denon WiFi speakers to play Spoti...
  • Eni
  • Moderator
  • 424 Views
  • 2 replies
  • 5 likes
  • 424 Views
  • 2 replies
  • 5 likes

Superuser Contribution Download using cellular

In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading. Is there something I can do about this? I have seen similar question from 2019 with no a...

  • Casual Listener
  • In android app i have disabled download using cellular, but when I have wifi turned off as soon as I change spotify from offline to online it starts downloading.  Is there something I can do ab...
  • goofix
  • Casual Listener
  • 2827 Views
  • 4 replies
  • 0 likes
  • 2827 Views
  • 4 replies
  • 0 likes

Superuser Contribution Repeat and shuffle are gone on android

What's going on, the repeat and shuffle are no longer options on my phone or tv for that matter. I have to log in on my laptop to use them. Is it a bug? Is it gone permanently?

  • Regular
  • What's going on, the repeat and shuffle are no longer options on my phone or tv for that matter. I have to log in on my laptop to use them.   Is it a bug? Is it gone permanently?
  • Alex
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 163 Views
  • 1 replies
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Solved!! date added origins delete

PlanFreeCountryFrenchDeviceXiaomi Redmi note 9Operating SystemAndroid 11 OS 11RP1A.200720.011 Version MIUI Global 12.5.3(RJOEUXM)My Question or IssueI created and added the songs in my playlist since July 9, 2020 until March 14,2022.total songs of my...

  • Composer
  •   Plan Free Country French Device Xiaomi Redmi note 9 Operating System Android 11 OS 11RP1A.200720.011 Version MIUI Global 12.5.3(RJOEUXM) My Question or Issue I created and added the ...
  • Flanstario1
  • Composer
  • 218 Views
  • 1 replies
  • 0 likes
  • date added
    delete
    Playlist modify
  • 218 Views
  • 1 replies
  • 0 likes

Connection issues with car stereo receivers - Why did Spotify silently drop support for this ??

PlanPremium FamilyCountry DeviceAndroidOperating SystemJVC Kenwood Pioneer My Question or IssueI would like to understand why Spotify thought it would be a good idea to basically break a feature that people purchased their head units for. Why would t...

  • Music Fan
  • Plan Premium Family Country   Device Android Operating System JVC Kenwood Pioneer   My Question or Issue I would like to understand why Spotify thought it would be a good idea to ...
  • Musiclover000
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Spotify automatically removing most of the queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueThis only happens in the mobile app. I have a bluetooth device in my vehicle. What happens is that the phone will automatically connect to the...

  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue This only happens in the mobile app. I have a bluetooth device in ...
  • Taylith
  • Rising Star 3
  • 178 Views
  • 1 replies
  • 1 likes
  • 178 Views
  • 1 replies
  • 1 likes

Solved!! Spotify plays, but no controls are available.

PlanPremiumCountryUSA DeviceGalaxy Note 10+ Operating SystemSpotify Version 8.7.10.1262Android 12One UI Version 4.0Google Play Update Feb 1,2022 My Question or IssueSpotify app will open. I can choose a podcast and press the green play button. Contro...

  • Casual Listener
  • Plan Premium Country USA   Device Galaxy Note 10+  Operating System Spotify Version 8.7.10.1262 Android 12 One UI Version 4.0 Google Play Update Feb 1,2022   My Question o...
  • Taylith
  • Rising Star 3
  • 7346 Views
  • 4 replies
  • 2 likes
  • 7346 Views
  • 4 replies
  • 2 likes

Superuser Contribution Samsung 20+S spotify stops randomly

On Wednesday, November 25, my spotify account would stop randomly while playing songs and would stop multiple times during a song on my Samsung 20+S. I have done the clean reinstall which did not fix the problem. I have done a clean reinstall on my d...

  • Visitor
  • On Wednesday, November 25, my spotify account would stop randomly while playing songs and would stop multiple times during a song on my Samsung 20+S.   I have done the clean reinstall which di...
  • Eni
  • Moderator
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops to work when connected to Wi-FI

PlanPremiumCountryPolandDeviceOnePlus6Operating SystemAndroid 9 (OxygenOS 9.09) My Question or IssueCouple days ago I spotted a new issue while using Spotify on my smartphone. When connected to Wi-FI I'm presented with an error "no Internet connectio...

  • Casual Listener
  • Plan Premium Country Poland Device OnePlus6 Operating System Android 9 (OxygenOS 9.09)   My Question or Issue Couple days ago I spotted a new issue while using Spotify on my smartphone...
  • Alex
  • Moderator
  • 4443 Views
  • 9 replies
  • 2 likes
  • 4443 Views
  • 9 replies
  • 2 likes

Cant play music from my playlist

I cant play music from my playlist it just give me a5 sec then stop help me please

  • Newbie
  • I cant play music from my playlist it just give me a5 sec then stop help me please 💔 💔 💔
  • Taylith
  • Rising Star 3
  • 197 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 197 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline Mode loses tracks within a few days

PlanPremiumCountryUKDeviceSamsung Galaxy M12Operating SystemAndroid My Question or Issue I recently went abroad and didn't have WiFi access. Prior to going on Holiday I downloaded several albums (to device memory) and switched it to Offline mode. Aft...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy M12 Operating System Android   My Question or Issue   I recently went abroad and didn't have WiFi access.    Prior to...
  • Ver
  • Spotify Legend
  • 209 Views
  • 2 replies
  • 1 likes
  • offline mode
  • 209 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify not working with wifi

Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clearing cache/data ,reinstalling etc. In settings I am no...

  • Newbie
  • Hi My spotify app is not working when connected to wifi. It works fine with the mobile data. Even when connected to PC with wifi it is good. Tried all the troubleshooting methods like logout, clear...
  • Ver
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded music won't play when offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded music won't play when I am offline or not connected to internet. It keeps askin...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My down...
  • Ver
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong

Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possibly be the problem?

  • Casual Listener
  • Hey,I'm trying to share Spotify music to my instagram story,but it keeps saying "something went wrong" it only happens when I'm trying to share the songs that have their music video. What could possi...
  • OscarDC
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes