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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114309 Views

26 replies

4 likes

  • 114309 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229808 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229808 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588780 Views

79 replies

3 likes

  • 588780 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484066 Views

580 replies

42 likes

Account
Free
  • 484066 Views
  • 580 replies
  • 42 likes

Pages don't automatically save in cache when you leave them then go back.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of l...

Xyzman123

Music Fan

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Spotify keeps playing thundercat

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

Regular

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

PJH3

Regular

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Spotify / Android / Cardo PackTalk helmet blutooth

Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...

Newbie

Morning all   I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle.   The volume for music and hearing other riders is s...

stawfik

Visitor

16228 Views

2 replies

0 likes

  • 16228 Views
  • 2 replies
  • 0 likes

Why am I unable to access my downloaded albums when offline?

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...

Newbie

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs don't load on mobile data

PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...

Regular

Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13   My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...

schibullah

Regular

2497 Views

10 replies

0 likes

  • 2497 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

Visitor

Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...

coopermaggy

Newbie

3855 Views

5 replies

7 likes

Samsung
  • 3855 Views
  • 5 replies
  • 7 likes

Superuser Contribution Notification Controls can't be swiped away or closed

PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...

Regular

Plan Premium Country United States Device LG V60 Operating System Android 11   My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...

bekzuniga84

Visitor

82033 Views

169 replies

39 likes

  • 82033 Views
  • 169 replies
  • 39 likes

Superuser Contribution Spotify won't play two specific episodes of a podcast

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...

Newbie

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...

Novy

Moderator

943 Views

2 replies

0 likes

  • 943 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connectivity issues with mobile data

PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...

Regular

  Plan Premium Country Geany Device Zenfone 10 Operating System Android        My Question or Issue  Hello, when I'm connected to mobile data Spotify isn't ...

Ivelina

Moderator

2648 Views

9 replies

1 likes

  • 2648 Views
  • 9 replies
  • 1 likes

Superuser Contribution no "show songs from" option

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUkDeviceSamsung a04sOperating SystemAndroid My Question or Issue Hi. I want to play songs from my local file...

Visitor

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Uk Device Samsung a04s Operating System Andro...

Joan

Moderator

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Still have commercials on duo premium

Joined premium duo but still have ads

Visitor

Joined premium duo but still have ads

ribezaz

Spotify Star

726 Views

1 replies

1 likes

  • 726 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing toggle for "control what's playing in jam session"

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 14 My Question or IssueWhen in jam session, I only want guests to add a song and not change /skip songs. I tried it today and my guests could change songs. I found the instructions to...

Regular

  Plan Premium Country USA  Device Google Pixel 6a Operating System Android 14   My Question or Issue When in jam session, I only want guests to add a song and not change /s...

AlejaR

Moderator

2785 Views

4 replies

0 likes

  • 2785 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Your Library] Prevent Order of Playlists In A Folder From Being Altered By Spotify

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing this to make it easy to find an album's playlist in the ...

Music Fan

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and  then moving all of the playlists in alphabetical order into a folder. I doing...

twelve_xii

Casual Listener

5439 Views

24 replies

7 likes

Your Library
  • 5439 Views
  • 24 replies
  • 7 likes

Superuser Contribution Spotify is filling up my Android storage even though I have no downloaded playlists

PlanPremiumCountryUSADeviceSamsung S22Operating SystemAndroid My Question or IssueI have local mp3 files on my desktop. I have Spotify playlists on my desktop that include these mp3's. Switching over to my Android, in the Spotify app I downloaded the...

Roadie

Plan Premium Country USA Device Samsung S22 Operating System Android   My Question or Issue I have local mp3 files on my desktop.  I have Spotify playlists on my desktop that incl...

meadowcroftt

Roadie

2053 Views

2 replies

0 likes

  • 2053 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback features disabled - automix etc

PlanPremiumCountryUKDevice Operating SystemAndroid My Question or IssuePlayback features are available on my OnePlus 7t phone, I also have Spotify on one new Phillips TV and also Amazon fire stick and when I switch to listening on these devices, auto...

Newbie

  Plan Premium Country UK Device   Operating System Android    My Question or Issue Playback features are available on my OnePlus 7t phone,  I also have Spotify on...

Vasil

Moderator

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Superuser Contribution My song keeps playing infinitely

PlanFamily PremiumCountryChileDeviceMI BOX SOperating SystemAndroid 9 My Question or IssueMy song keeps playing, infinitely, even when I'm done, and it doesn't go to the next track on my playlist, this happens to me a couple of times a day.Example in...

Casual Listener

Plan Family Premium Country Chile Device MI BOX S Operating System Android 9   My Question or Issue My song keeps playing, infinitely, even when I'm done, and it doesn't go to the next...

Maria

Moderator

4586 Views

17 replies

1 likes

endless
infinitely
  • 4586 Views
  • 17 replies
  • 1 likes

Superuser Contribution Autoplay is disabled, but songs are added to my queue

PlanPremium DuoCountryUKDeviceSamsung Galaxy S23+ My Question or Issue Hi, I have autoplay switched off, but songs are added to my queue regardless and there's no way to clear them without clearing my own songs from my queue as well. If I do this and...

Visitor

  Plan Premium Duo Country UK Device Samsung Galaxy S23+   My Question or Issue   Hi,   I have autoplay switched off, but songs are added to my queue regardless and th...

Yordan

Moderator

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashes after first song 'Liked Songs'

PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...

Newbie

Plan Premium Country Netherlands Device OnePlus 8T   Operating System Android 14/ OxygenOS14   My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...

Yordan

Moderator

740 Views

3 replies

1 likes

  • 740 Views
  • 3 replies
  • 1 likes

Superuser Contribution No aparece ningún icono. (Descarga, me gusta, botón de reproducción etc)

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.

Casual Listener

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparece...

Joan

Moderator

1511 Views

4 replies

1 likes

  • 1511 Views
  • 4 replies
  • 1 likes