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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208852 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208852 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557526 Views

78 replies

3 likes

  • 557526 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461181 Views

575 replies

39 likes

Account
Free
  • 461181 Views
  • 575 replies
  • 39 likes

Superuser Contribution Spotify not working with Ford Sync

PlanFamilyCountryUnited StatesDeviceSamsung Galaxy J3Operating SystemAndroid My Question or IssueI've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since July of last year without too many problems. It's my fiancee's car, and her...

Newbie

Plan Family Country United States Device Samsung Galaxy J3 Operating System Android   My Question or Issue I've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since...

Grumppa

Visitor

25205 Views

4 replies

3 likes

  • 25205 Views
  • 4 replies
  • 3 likes

No "Play" option for multiple playlists inside a folder on android

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app. If you have a folder containing multiple playlists there is no option on the mobile app to shuffle threw that folder/multiple playlists. ...

Casual Listener

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app.  If you have a folder containing multiple playlists there is no option on the mo...

Anyk17

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching Devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does Spotify switch from my phone to my Echo Show each evening at 6.00pm

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why does...

Maria

Moderator

787 Views

3 replies

0 likes

  • 787 Views
  • 3 replies
  • 0 likes

Superuser Contribution Profile urls not working on mobile browser

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Instead it says "something went wrong". Playlist urls st...

Casual Listener

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Inste...

AlejaR

Moderator

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify has the worst user experience in history

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and regularly restarted. Apps have been reinstalled multip...

Newbie

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and reg...

Dantpool

Gig Goer

4131 Views

5 replies

26 likes

  • 4131 Views
  • 5 replies
  • 26 likes

Superuser Contribution My autoplay similar content and crossfade are not working anymore.

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Visitor

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Vasil

Moderator

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Spotify Connect on Network player loses connection with Phone. Why?

I have a PIONEER N-70AE netw-player that worked seamlessly several years. Now using the Spotify App on Android or IPhone & does not function as it should. Player is connected with cable to the router. I changed the cable to a new one, still issue rem...

Casual Listener

I have a PIONEER N-70AE netw-player that worked seamlessly several years. Now using the Spotify App on Android or IPhone & does not function as it should. Player is connected with cable to the ro...

archangel_1

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app slow/freezes

PlanFamilyCountryEnglandDeviceSamsung A12 Operating System(Android - up to date) My Question or IssueAndroid app registered SPOTIFY IS CURRENTLY OFFLINE when starting up. It takes about thirty seconds to clear. The offline mode is disabled anyway.It ...

Casual Listener

Plan Family Country England Device Samsung A12  Operating System (Android - up to date)   My Question or Issue Android app registered SPOTIFY IS CURRENTLY OFFLINE when starting up...

Novy

Moderator

2102 Views

3 replies

0 likes

  • 2102 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can not turn off the data saver through Spotify

When I want to change settings on my Spotify account it says I need to turn off the data saver but there is no way for me to turn it off without turning off the data saver

Casual Listener

When I want to change settings on my Spotify account it says I need to turn off the data saver but there is no way for me to turn it off without turning off the data saver

Eni

Moderator

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download all songs at once

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated.

Casual Listener

I am trying to download all my music on Spotify. I do not have a song tab in my library. Should I? What can I do? Any help much appreciated. 🙏

greensnoopy

Casual Listener

32926 Views

6 replies

1 likes

App & Features
  • 32926 Views
  • 6 replies
  • 1 likes

Superuser Contribution Pedi reembolso do Spotify Premium, emitiram, mas não recebi ele.

Falaram que foi emitido, mas não recebi nada na minha conta, o valor não foi devolvido, eu preciso desse dinheiro, por favor

Visitor

Falaram que foi emitido, mas não recebi nada na minha conta, o valor não foi devolvido, eu preciso desse dinheiro, por favor

Joan

Moderator

662 Views

1 replies

1 likes

  • 662 Views
  • 1 replies
  • 1 likes

Superuser Contribution lokal fils on cellphone

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Regular

I have local file on my PC and can see and play them on Spotify app on my computer, but on my android it is still gray and can't be played, help wanted

Yordan

Moderator

1879 Views

11 replies

0 likes

  • 1879 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Songs from "smart shuffle" are downloaded to an already downloaded playlist

PlanPremiumCountryArgentina DeviceMotorola E6sOperating SystemAndroid 9 My Question or IssueWhen I have a playlist already downloaded and I activate the "smart shuffle" mode, the recommended songs start downloading; I don't know if this is normal. Us...

Casual Listener

Plan Premium Country Argentina   Device Motorola E6s Operating System Android 9   My Question or Issue When I have a playlist already downloaded and I activate the "smart shuffle...

lennyvercruyce

Newbie

2248 Views

3 replies

0 likes

download
playlist
smart suffle
  • 2248 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify does not find my account

When trying to open my app (free plan) a message box appears advising that spotify cannot find my user name/email address. I know for sure that I entered my detail correctly. While trying to figure out what was wrong I created another account with my...

Casual Listener

When trying to open my app (free plan) a message box appears advising that spotify cannot find my user name/email address. I know for sure that I entered my detail correctly. While trying to figure o...

AlejaR

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify account is saying it is currently offline by my phone is connect

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Visitor

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Not applicable

1059 Views

2 replies

1 likes

  • 1059 Views
  • 2 replies
  • 1 likes

Superuser Contribution I'm having trouble logging into Spotify on my Android device when vpn isoff

I'm having trouble logging into Spotify on my Android deviceWhen my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't work.

Visitor

I'm having trouble logging into Spotify on my Android device When my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't wor...

Maria

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.40.86 Keep Crushing

PlanPremiumCountryTurkeyDeviceXiaomi 14 Ultra Operating SystemAndroid App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my wife use Xiaomi 14 she has no problem. I'm sending the screen shoot of the erro...

Music Fan

Plan Premium Country Turkey Device Xiaomi 14 Ultra  Operating System Android   App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my ...

altiner_

Music Fan

1474 Views

6 replies

0 likes

  • 1474 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify linking to alarm apps when I don't want it to?

PlanPremiumCountryUSADeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 10My Question or IssueSomehow Spotify is linking to my Google Clock app even though I never linked them, and I can't find anything on my phone that suggests they are linked...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note20 Ultra Operating System Android 10 My Question or Issue Somehow Spotify is linking to my  Google Clock app even though I never linke...

Cuppajoe

Newbie

16495 Views

3 replies

0 likes

  • 16495 Views
  • 3 replies
  • 0 likes