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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201527 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201527 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545755 Views

78 replies

3 likes

  • 545755 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453422 Views

571 replies

38 likes

Account
Free
  • 453422 Views
  • 571 replies
  • 38 likes

Superuser Contribution How do I turn off Connect?

PlanPremiumCountryUSA DeviceGalaxy S24Operating SystemAndroid My Question or IssueHow do I turn off Connect? My laptop is connected via BT to my speaker, and that's what I want it to play on. But when I leave the house with my phone and come home, it...

Newbie

Plan Premium Country USA   Device Galaxy S24 Operating System Android   My Question or Issue How do I turn off Connect?  My laptop is connected via BT to my speaker, and tha...

Joan

Moderator

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add songs to certain playlists on the phone

PlanPremiumCountryUSADeviceSamsung Galaxy 23+Operating SystemAndroid My Question or IssueCan't add songs to certain playlists on the phone but can with no issues on web

Newbie

Plan Premium Country USA Device Samsung Galaxy 23+ Operating System Android    My Question or Issue Can't add songs to certain playlists on the phone but can with no issues on web...

Joan

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing history

IssueMy listening history is missing. I don't knows why, please help.PlanPremiumDeviceAndroid

Newbie

Issue My listening history is missing. I don't knows why, please help. Plan Premium Device Android    

AlejaR

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on the Galaxy Watch 4 keeps deleting and redownloading all my offline songs

Plan PremiumCountry UK DeviceGalaxy Watch 4Operating SystemWear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playlists of all its downloaded offline tracks. I then have to redownload all over again only for the ...

Regular

Plan  Premium Country UK   Device Galaxy Watch 4 Operating System Wear OS   My Question or Issue   Over the last few days the Spotify app keeps on clearing my playl...

Shagwuf

Visitor

2322 Views

6 replies

2 likes

bug
Galaxy Watch
Redownloading songs
Wear OS
  • 2322 Views
  • 6 replies
  • 2 likes

Superuser Contribution Shuffle bugging out

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey im a premium user since many years but lately when i wanna switch my playlist from shuffle to ...

Newbie

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey im a pre...

Yordan

Moderator

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook speed - Please add the abilitify to change speeds for all media.

Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spotify, whether podcast, audiobook, music. Unfortunately this only works ...

Casual Listener

  Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books?  There is an addon in Chrome that changes the speed on Spot...

Vasil

Moderator

1527 Views

3 replies

2 likes

  • 1527 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why does my Spotify take so long to open? When I open Spotify it offline

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff

Casual Listener

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...

AlejaR

Moderator

2253 Views

3 replies

1 likes

  • 2253 Views
  • 3 replies
  • 1 likes

Superuser Contribution Whatsapp audio won't pause spotify songs.

PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....

Casual Listener

Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...

Vasil

Moderator

1998 Views

3 replies

0 likes

  • 1998 Views
  • 3 replies
  • 0 likes

Superuser Contribution Starting a new DJ session in Android Auto reuses previous session

PlanPremiumCountryCanadaDeviceGoogle Pixel 4aOperating SystemAndroid Version 13My Question or IssueNoticed this using Android Auto in my car. When starting a new DJ session on a new date in both the Android App and the Windows Desktop App, the DJ wil...

Newbie

Plan Premium Country Canada Device Google Pixel 4a Operating System Android Version 13 My Question or Issue Noticed this using Android Auto in my car.  When starting a new DJ session on...

AlejaR

Moderator

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I access my playlist?

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Music Fan

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Roseline_young

Music Fan

1085 Views

8 replies

0 likes

  • 1085 Views
  • 8 replies
  • 0 likes

Superuser Contribution Canva blinks between thumbnail and video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnail when rentering app. Steps to Reproduce 1. Open spotify2. Go to song with thumbnail and video ( happened to me on...

Gig Goer

Plan  Premium  Country  Canada  Device  Samsung s10e  Operating System  Android 12   My Question or Issue  Canva blinks between video and thumbnai...

Vasil

Moderator

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

Superuser Contribution This song is showing the wrong lyrics for the French version of Alone Again

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/track/0DCkExvnr0njcRYciA4nV6?si=0ohpGzANQoWPgToRN4PrRA Here are the ...

Roadie

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics.   https://open.spotify.com/tra...

Joan

Moderator

753 Views

2 replies

0 likes

  • 753 Views
  • 2 replies
  • 0 likes

Superuser Contribution Zahlung fehlgeschlagen

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen das die Zahlung nicht abgeschlossen werden konnte, a...

Casual Listener

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen d...

MartinT

Spotify Legend

1235 Views

3 replies

0 likes

  • 1235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs are silent when playing via Google Speaker

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueUsually I play my Spotify music via my Google Nest speakers without any problems. Today I noticed that I can't play every song from my playlist. Some ...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Usually I play my Spotify music via my Google Nest speakers without any pr...

MartinT

Spotify Legend

1539 Views

8 replies

0 likes

  • 1539 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music plays by itself after bluetooth disconnected

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going into 'App Setting' on my phone and 'Force Stop' the a...

Casual Listener

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going in...

MartinT

Spotify Legend

33210 Views

43 replies

4 likes

  • 33210 Views
  • 43 replies
  • 4 likes

Superuser Contribution Buy audiobook link in email only takes me to the app so can't confirm why

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out several times and reinstalled the app. I still cannot co...

Visitor

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out sever...

Ivelina

Moderator

823 Views

3 replies

1 likes

  • 823 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android]Podcast sort keeps resetting

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 9 My Question or IssueWhenever I change the sort order for podcast episodes, it reverts to the default sort order after a few seconds. I prefer to sort from oldest to newest for podcasts that I...

Casual Listener

  Plan Premium Country USA Device LG V30 Operating System Android 9   My Question or Issue Whenever I change the sort order for podcast episodes, it reverts to the default sort o...

endrits079

Regular

5486 Views

21 replies

4 likes

  • 5486 Views
  • 21 replies
  • 4 likes

Superuser Contribution Spotify on android auto podcast not show all tracks

Best I had Android auto on a S24 Ultra, i use spotify premium and i had list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list ands. On my phone there are 164 tracks, is there a way to fix this?

Newbie

Best    I had Android auto on a S24 Ultra, i use spotify premium and i had  list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list...

Susan_GP

Moderator

1975 Views

1 replies

0 likes

  • 1975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops when i use others apps

Im in a Xiaomi redmi note 10Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time nevers happenI reinstalled the appClear cacheRestart...

Casual Listener

Im in a Xiaomi redmi note 10 Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time...

Pi_31415

Casual Listener

2860 Views

9 replies

2 likes

  • 2860 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

Casual Listener

Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...

user-removed

Not applicable

5212 Views

7 replies

1 likes

  • 5212 Views
  • 7 replies
  • 1 likes