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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106201 Views

26 replies

3 likes

  • 106201 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215412 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215412 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568415 Views

78 replies

3 likes

  • 568415 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469085 Views

577 replies

40 likes

Account
Free
  • 469085 Views
  • 577 replies
  • 40 likes

How can I remove downloaded music?

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

Newbie

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

osornios

Spotify Star

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transferir datos de una cuenta a otra

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Visitor

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Fer-XD

Newbie

3035 Views

2 replies

1 likes

  • 3035 Views
  • 2 replies
  • 1 likes

Superuser Contribution Offline Geräte entfernen (Android)

Plan PremiumCountryGermanyDeviceAndroid Radio KFZ (Android Head Unit in Car)Operating SystemAndroid 13 My Question or IssueHallo, Ich habe auf meinem Android Radio in der Spotify App Playlists heruntergeladen. Jetzt sind diese leider grau hinterlegt....

Casual Listener

Plan  Premium Country Germany Device Android Radio KFZ (Android Head Unit in Car) Operating System Android 13   My Question or Issue Hallo,   Ich habe auf meinem Android Ra...

Susan_GP

Moderator

2083 Views

7 replies

0 likes

  • 2083 Views
  • 7 replies
  • 0 likes

Superuser Contribution Behind the Lyrics doesnt work

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now.PlanPremiumCountry TURKEYDeviceSamsung Galaxy J7 (2014)Operating SystemAndroid My Ques...

Casual Listener

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now. Plan Premium Country  TUR...

Susan_GP

Moderator

2308 Views

8 replies

0 likes

  • 2308 Views
  • 8 replies
  • 0 likes

Superuser Contribution Favourites are gone

PlanPremiumCountryGermanyDeviceZenfone 10Operating SystemAndroid 14 My IssueSince this morning, I can't access any of my playlists nor accessing any artist. I tried to play a new song of an artist I follow). I got stuck everytime in the loading scree...

Casual Listener

Plan Premium Country Germany Device Zenfone 10 Operating System Android 14   My Issue Since this morning, I can't access any of my playlists nor accessing any artist. I tried to play a...

ShionEliphias

Casual Listener

1812 Views

2 replies

0 likes

  • 1812 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth headset media buttons doesn´t work until Spotify is open.

PlanPremiumCountry DeviceRealme 10Operating SystemAndroid 13 My Question or IssueI had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play/pause button was pressed, Spotify app started and music played.Unfortunately, th...

Visitor

Plan Premium Country   Device Realme 10 Operating System Android 13   My Question or Issue I had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play...

user-removed

Not applicable

1437 Views

2 replies

0 likes

  • 1437 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium does not work with AdGuard DNS

PlanPremiumCountryUSA Device(Pixel 2, Pixel 3, Desktop App, Web player)Operating System(Android Ubuntu 18) I'm a premium user. I use AdGuard DNS on all platforms I use Spotify with. Since I'm paying a monthly fee to avoid advertisements on Spotify, I...

Casual Listener

Plan Premium Country USA   Device (Pixel 2, Pixel 3, Desktop App, Web player) Operating System (Android Ubuntu 18)   I'm a premium user.  I use AdGuard DNS on all platforms I...

koachemup

Visitor

17570 Views

11 replies

5 likes

  • 17570 Views
  • 11 replies
  • 5 likes

Superuser Contribution Library lost link to playlists on Android

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop they still exist. On Android, I can only find them on ...

Casual Listener

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop the...

DanAugust

Casual Listener

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify doesn't connect to my speakers or airpods

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Visitor

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Maria

Moderator

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify music playing on its own!

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled the app many times, checked to see if anyone else ...

Visitor

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled...

Ihatespam

Newbie

3399 Views

7 replies

4 likes

  • 3399 Views
  • 7 replies
  • 4 likes

Superuser Contribution Settings UI changing without notice

Plan: PremiumCountry: CADevice: Samsung Galaxy A50OS: Android 11Spotify version in settings: 8.9.26.592 The Settings window change without any inputUntil yesterday the "Offline mode" was branched inside "Playback" (horrible choice) with lots of other...

Roadie

Plan: Premium Country: CA Device: Samsung Galaxy A50 OS: Android 11 Spotify version in settings: 8.9.26.592   The Settings window change without any input Until yesterday the "Offline mod...

Ian39

Roadie

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify songs randomly appearing on my always on display.

I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?PlanPremiumCountryUKDeviceOnePlus Nord 2TOperating SystemAndroid 14 M...

Regular

I have this weird thing on my OnePlus Nord 2T.  Where songs will randomly appear on my always-on display.  Even when I'm not listening to music.  Does anyone know how to turn this off?...

Vasil

Moderator

1582 Views

1 replies

0 likes

  • 1582 Views
  • 1 replies
  • 0 likes

Stop Duo Pop-ups

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

Regular

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

osornios

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why only the home page can be displayed in the mobile client?

PlanPremiumCountryHongkongDeviceXiaomi MarbleOperating Systemandroid 14 My Question or IssueI cant connect to other pages. I tried switching networks,but it doesnt work.As shown in the picture, songs in the album cannot be displayed

Newbie

Plan Premium Country Hongkong Device Xiaomi Marble Operating System android 14   My Question or Issue I cant connect to other pages. I tried switching networks,but it doesnt work....

AlejaR

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution App turns mute

The app randomly mutes the music. Premium user in Germany  

Visitor

The app randomly mutes the music. Premium user in Germany   

Zmnys

Visitor

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Solved!! Lock screen, bluetooth controls break when the app is closed

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...

Casual Listener

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...

quasigod

Casual Listener

1340 Views

2 replies

1 likes

  • 1340 Views
  • 2 replies
  • 1 likes

Superuser Contribution Randomly skipping songs and pausing podcasts

PlanFreeCountryUSADeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueWhen I back out of the app to let it run in the background and then open it again it will skip the current song or entirely stop playing the podcast episode I'm li...

Visitor

Plan Free Country USA Device Moto G Stylus 5G Operating System Android 12   My Question or Issue When I back out of the app to let it run in the background and then open it again it wi...

jointhepenclub

Visitor

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Smart Shuffle function doesn't work

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

Newbie

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

zorgum

Visitor

10853 Views

2 replies

2 likes

  • 10853 Views
  • 2 replies
  • 2 likes

Superuser Contribution Android app keeps randomly crashing

App Version8.9.38.494PlanStudent PremiumCountryUSADeviceNokia G310 5GOperating SystemAndroid 13 My Question or IssueI do apologize in advance if this has already been addressed or fixed for most, but on my phone, the app itself will be running perfec...

Newbie

App Version 8.9.38.494 Plan Student Premium Country USA Device Nokia G310 5G Operating System Android 13   My Question or Issue I do apologize in advance if this has already been add...

MartinT

Spotify Legend

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes