Terrible performance on Android


Terrible performance on Android








(Samsung Galaxy 8 plus)

Operating System

(Android 9)


My Question or Issue

Is anyone experiencing a terrible slowness sometimes using Spotify app in Android? By slowness I mean: search and click on a song to have it played, it will take 1 to 2 minutes to start playing; go to your local library, it will take 1 to 2 minutes for your playlists to load; search for an album and click on it, it will take 1 to 2 minutes to open it. This does not have every time but it's happening more and more often.


Pretty much any operation can take anywhere from 30 seconds to 2 minutes to process. This is completely unacceptable. Do not try to blame my internet please, this has happened with my 4.5g, my home and work wi-fi as well as outside wi-fi spots. Different connections, same behavior.


I appreciate any help. I would not like to switch to another player but I can't stand the current experience which I pay for it.




3 Replies

Re: Terrible performance on Android

Music Fan

Bingo bango bongo.


Add to that settings are taking forever or not loading; app is crashing; minutes to load images for playlists etc. App hangs and entire phone freezes until Spotify reports a crash. Google Play reviews same thing - yet not seeing more complain here.

Took a while but was able to turn on "offline" but that didn't solve all the issues. I then decided to (gulp - since I have to waste time/bandwidth downloading many GBs) uninstall and reinstall - to no avail. I uninstalled Thursday evening - and reinstalled this evening - same performance issues.


If I were to guess - they migrated an untested version to production and rolled it out and now we suffer. That is one giant PITA with Google Play. First, you either turn off auto-update and manually deal with hundreds of apps - or you let it auto-update and this happens. I prefer they allow us to disable auto-updates for specific apps PLUS give us the ability to go back to a previous version (back to 1-3 older versions where practical). 


My issue with it being slow and crashing was so bad, that my regular music player (Neutron) was constantly pausing/playing the music - where Spotify was hogging all resources. I uninstalled eventually (after force stopping many times) and it even took out all bluetooth connects (the system was negatively impacted that much). I reinstalled tonight to post a message on play - but if it is killing the unit otherwise, I will again uninstall and wait.


One wonders (I do) - what about all the employees of Spotify - don't they not immediately see this issue and do something about it? To me Spotify should roll out a previous version and fix the problem. 



Re: Terrible performance on Android


Same same in Galaxy tab a. Im surely gonna quit my premium Account if nothing ist going to Happen within the next Weeks!

Re: Terrible performance on Android


Hi @pabhb,


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Please check this post out, follow the steps in the exact same order as given there and let me know if it helps.

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