The spotify home screen is blank

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The spotify home screen is blank

Newbie

 

Plan

Free

Country

U.S

Device

(SAMSUNG J7 pop)

Operating System

(Android 7.0 Nougat with SamsungExperience 8.1 Upgradable to Android 9.0 Pie with One UI )

 

My Question or Issue

When I open spotify the home screen is blank. I've tired uninstalling and reinstalling, logging out and back in, clearing data, and nothing worked. It was working fine earlier but then this happened. I also use spotify on my computer so that might link to this problem.

5 Replies
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Re: The spotify home screen is blank

Community Legend

Hey @Brandon48 

Can you check your storage and make sure you have about 500mbs for Spotify to run on? If it does not, its best to make sure you have the needed amount.

 

-Jack 🙂

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Re: The spotify home screen is blank

Visitor

I have the exact same problem here, I am using LG G7

started to have blank screen for my home tab 

please help 

KakaoTalk_20190822_144854820.png
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Re: The spotify home screen is blank

Visitor

Same here.... Galaxy S8, all recent updates. I've even tried permanently closing the account and opening a new one.

Screenshot_20190822-071525_Spotify.jpg
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Re: The spotify home screen is blank

Visitor

Having the same problem.  Reinstalled but no better.  Plenty of storage available.

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Re: The spotify home screen is blank

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a clean reinstall of the app. Just follow these steps.

 

If the issue persists try using Sign Out Everywhere and Remove Offline devices options from your Spotify account.

 

Hope it helps 🙂

LoxerRock Star 16
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