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This is why all the Android users are frustrated

This is why all the Android users are frustrated

My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify.

 

A lot of the frustration stems from the fact that:
A. Premium is required for Android, so every one of us has to pay.
B. Android is the most widely used phone OS in the world and the platform is being aggressively ignored by Spotify. Facebook ignored mobile apps for years and it's showing in their stock's value.

 

Known issues that actually break the program for users are not getting fixed swiftly, and what's even worse is there's no communication from Spotify regarding this.

 

Other known issues and requested features have not been added either. This stems from either or both of these facts:
A. Your app development team is clearly undersized or these things wouldn't take so long. I know free apps whose developers fix bugs and add features in a fraction of the time.
B. You're treating the Android app as you would treat an iOS app. You can fix one issue and release a new version. You can patch one bug and release a new version. This is Android, it doesn't cost you anything to just release updates every week.

 

To be honest, I'm baffled as to what the point is of a "Preview" app? Just release that as the next update (or you can release both and call the old one "Spotify Old Version"). Then send out an update a few times a week as you add new features or squash new bugs. "Oh look, we added landscape mode. Let's compile it and release it." Not a big deal. Instead we wait months between updates.


I apologize if this comes off as a rant, I really don't mean for it to. I'm trying to express how the logic works in our brains and why we're getting frustrated... It boils down to this:
If they're not fixing bugs or adding features on a regular basis, they must be ignoring Android as a platform. And if they avoid commenting on, or refuse to acknowledge, these bugs and when we can expect a fix, they must be ignoring Android users as a whole. This makes me feel unvalued.

Reply
44 Replies

I already tried out Spotify premium months ago but I didn't have an Android phone at the time so I can't really test it now. So I'd have to bite the bullet and just pay to try it. I guess it's only £10...

L337GoD777: I haven't had any problems with this Android Spotify App until now. My local pc files are not synchronizing with my phone, which is making me irritated.  

 

Just discovered Spotify in the last couple of days, and it seemed to work fine. Thought I might have found a good alternative to Amazon's music/storage service. And then today comes along, and the above started happening to me as well. Yesterday, my local pc files synced with my phone just fine. Today, none of them will, making Amazon look appealing again.  

Woman IndifferentOh, and who thought up that goofball green logo? That's a brand? Really? It's ugly. That is all.

Just got my cool new Samsung Note 5 phone.. and installed Spotify ... now I cant turn the spotify app off !!!

 

I am a premium member and a big promoter of spotify in my little facebook group of 20,000 people .. yep 20k of hardcore vintage audio nerds..

 

well this is it.. I cant take anymore... we don't let apps cost Ram and Data Usage ...

 

I tolerated the ever changing front page filled with crap (hey I pay for this how about MY PLAYLIST as a home screen)...

 

hiding the off switch is too much... this is beyond unacceptable ... Spotify fix this or I will cancel my account and go with Slacker Premium .. because they have an off switch

 

had to post this here because you also hid the way for paying members to email you

When i first used Spotify in March to stream from my Note 5 to my Kenwood head unit it was great. I was on Lollipop 5.1.1 then came the Marshmallow update and more Spotify updates. Now I'm lucky to get 2-3 songs before it stops and I can't start it backup! Now getting plaged by the subscribe ad, I keep tappind the "No thanks, I'll keep the ads", and it still doesn't let me play the free music that it is suppose to! I use to be an ios user for 8 years way back to the 2.0 version. Switched to Android so i could make the phone mine by customizing it. My Kenwood has Pandora built in, and if Spotify doesn't get their head out of their **bleep** I'm going back to Pandora!

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