Help Wizard

Step 1


Waze banner returns when going to "now playing" in car mode

Waze banner returns when going to "now playing" in car mode







Pixel 1

Operating System

Android P


My Question or Issue

The Waze promo banner keeps popping up, even after repeatedly dismissing it. I can consistently reproduce this issue:

1) Get into car

2) Go to Spotify app

3) Dismiss Waze promo

4) Switch to "now playing" view, in car mode

As the "now playing" view animates to position, I can already see the waze promo underneath it. 

5) Minimize "now playing" view.

Waze promo is now showing again.

6) Go to step 4, and repeat

1 Reply

Hey @Mor6,


Thanks for reaching out. Welcome to the community!


This is currently a known ongoing issue and is under investigation by the Spotify tech teams. You can add your +VOTE here so you can keep up to speed.


As a temporary workaround, you can try turning off Car View until the issue has been resolved.

  1. Tap Home icon_home.png
    Got Premium? Tap Your Library icon_library.png
  2. Tap Settings icon_settings.png
  3. Switch Car View off (gray).

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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Note: I'm not a Spotify employee.

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