Why can't I see videos?

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Why can't I see videos?

penguin_98
Visitor

 

Plan

Premium

Country

Netherlands

Device

Samsung Galaxy A8 (2018)

Operating System

Android

 

My Question or Issue

I cannot see the videos included in with songs. My sister who has a Samsung Galaxy A5 can see them however. I have already tried to reinstall the app, but it didn't solve the problem. Any ideas as to what is causing this?

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