all the songs of the artists that i follow missing

[islamusic]

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

[kbrooksc]

Odd....have you tried uninstalling and reinstalling the app?

[islamusic]

No. It didnt worked

[kbrooksc]

Is it possible that you have two accounts? Many users find that they may have an account for which they use facebook to login and another where you use a username and password.

[islamusic]

No, I only have one Premiun account

[kbrooksc]

Hmm....At this point, I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!