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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394374 Views

546 replies

35 likes

Account
Free
  • 394374 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8375 Views

0 replies

7 likes

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Spotify is selective on which local files to sync with my smartphone...

Hi, I am having trouble with syncing my playlist - which exists entirely out of local files- with my smartphone. I have succesfully synced 340 out of 343 songs, but it somehow refuses to sync 3 songs. If anyone knows help for this problem, please... ...

Newbie

Hi,   I am having trouble with syncing my playlist - which exists entirely out of local files- with my smartphone. I have succesfully synced 340 out of 343 songs, but it somehow refuses to...

Joe

Community Legend

535 Views

1 replies

0 likes

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  • 1 replies
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Having trouble with Spotify in my car

Hello all, I have a 2012 Prius C and I just purchased the Galaxy S4 the other day. Whenever I try to listen to Spotify in my car, it only wants to play my Google Play app (for which I only have one song in). Sometimes Spotify works, but it's not cons...

Casual Listener

Hello all, I have a 2012 Prius C and I just purchased the Galaxy S4 the other day. Whenever I try to listen to Spotify in my car, it only wants to play my Google Play app (for which I only have one...

pve

Casual Listener

860 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Force MP3 Playlist Sync

I have Spotify on my Windows PC and Android phone. At the minute, I create MP3 playlists from my local library of MP3s on my PC, then sync these playlists using Spotify from PC to phone. To get it to sync a new or updated MP3 playlist, I have to clos...

Music Fan

I have Spotify on my Windows PC and Android phone.  At the minute, I create MP3 playlists from my local library of MP3s on my PC, then sync these playlists using Spotify from PC to phone.  ...

huddie

Music Fan

5073 Views

8 replies

1 likes

  • 5073 Views
  • 8 replies
  • 1 likes

Deactivated facebook, can't log into spotify, help.

Spotify and facebook are synced. I am no longer using facebook or intend to. Seems the only way to log into spotify is by activating my facebook which I do not want. Is there anyway to change my email or password from the account I have now?

Newbie

Spotify and facebook are synced. I am no longer using facebook or intend to. Seems the only way to log into spotify is by activating my facebook which I do not want. Is there anyway to change my emai...

Joe

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Playlists stay pending

Spotify won't sync some of my playlists anymore. This behaviour popped up a few eeks ago. Not matter what I do (I've reset my device, reinstalled spotify everything) the same playlists just won't sync. On the desktop client they stay pending and on t...

Music Fan

Spotify won't sync some of my playlists anymore. This behaviour popped up a few eeks ago. Not matter what I do (I've reset my device, reinstalled spotify everything) the same playlists just won't syn...

One33Seven

Music Fan

1015 Views

1 replies

0 likes

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  • 1 replies
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Spotify Not Logging In

pretty irritated that i cant seem to find any help with a service i pay for every month!! I have uninstalled and reinstalled 3 times and no luck. SOptify gets to the log in page, i enter everything and it just sits and spins its wheels. will not log ...

Newbie

pretty irritated that i cant seem to find any help with a service i pay for every month!!  I have uninstalled and reinstalled 3 times and no luck.  SOptify gets to the log in page, i enter ...

Joe

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify Mobile download in an international country

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia). I tried downloading spotify it's not avalible via tha app store because I'm not in an approved country o...

Casual Listener

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia).   I tried downloading spotify it's not avali...

Joe

Community Legend

1106 Views

3 replies

0 likes

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Make it Stop

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Casual Listener

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Joe

Community Legend

579 Views

1 replies

0 likes

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Solved!! Clean Master causing disappearing downloaded tracks

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks.Will give this a whirl and remove my cache remover c...

Regular

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks. ...

CTownDawgs

Music Fan

6052 Views

3 replies

1 likes

Android
clean master
disappearing tracks
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Spotify Windows Phone

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it. I already have two mobile devices connected to my...

Casual Listener

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it...

Joe

Community Legend

957 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist empty each day

Hi, I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's empty. The only way I can play a song each morning is to enable...

Regular

Hi,   I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's e...

IcedInsanity

Casual Listener

1802 Views

13 replies

0 likes

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  • 13 replies
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HTC Desire not syncing

Thanks Adam. My device (HTC Desire) will now only sync if set 'on-line'. As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to completely sync whilst 'on-line'; the tracks won't be available as so...

Regular

Thanks Adam.   My device (HTC Desire) will now only sync if set 'on-line'.  As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to c...

Robbie

Spotify Legend

757 Views

1 replies

0 likes

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Spotify op Android toestel streamen in auto (blue&me in combinatie met BOSE hifi)

Hopelijk kan iemand me helpen. Ik ben vorige week overgestapt van mn Iphone 4 naar een Android toestel (en eerlijk is eerlijk, toestel bevalt heel goed ) . Ik loop echter tegen 1 groot probleem aan. In mn auto heb ik een Blue&Me navigatie met BOSE hi...

Newbie

Hopelijk kan iemand me helpen. Ik ben vorige week overgestapt van mn Iphone 4 naar een Android toestel (en eerlijk is eerlijk, toestel bevalt heel goed 🙂 ) . Ik loop echter tegen 1 groot probleem aa...

1038 Views

0 replies

0 likes

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Spotify is lagging/ making popping noises on my new android phone

Hi, i just got a samsung galaxy s4. When using the spotify app, the audio is popping and lagging very much, so it is impossible to enjoy music. Most of the time, it is just random popping noises or small millisecond pauses. This happens with streamin...

Music Fan

Hi, i just got a samsung galaxy s4. When using the spotify app, the audio is popping and lagging very much, so it is impossible to enjoy music. Most of the time, it is just random popping noises or s...

KjartanTh

Music Fan

1239 Views

2 replies

0 likes

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Device de-synchronised because of 3 devices limit

Hello, I several times experiences having all my playlist de-synchronise from my smartphone at the start of my trip back home. The last time I saw a message about synchronising on more than 3 devices. I am aware that one premium subscription allows m...

Music Fan

Hello,   I several times experiences having all my playlist de-synchronise from my smartphone at the start of my trip back home. The last time I saw a message about synchronising on more than ...

Joe

Community Legend

2622 Views

5 replies

0 likes

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Spotify no funciona / Spotify doesn't work

Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrutar de él. My spotify application has stopped workin...

Newbie

Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrut...

Joe

Community Legend

1387 Views

3 replies

1 likes

  • 1387 Views
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  • 1 likes

turning off the 3D-effect

Hi, i would like to use the new equalizer, but I am not able to turn off the 3D-Effect on my Motorola Razr with ICS 4.0.4. When I turn on the equalizer it looks like this: I do not know a way to activate the bar for the 3D-Effekt. Can any one help me...

Casual Listener

Hi,   i would like to use the new equalizer, but I am not able to turn off the 3D-Effect on my Motorola Razr with ICS 4.0.4. When I turn on the equalizer it looks like this:   ...

Chrester

Regular

4293 Views

5 replies

0 likes

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Syncing Local FIles

I have a few questions concerning syncing local files. Since Led Zeppelin aren't available on Spotify, I've included them in my local files on my computer. But since I also want to be able to listen to them on my phone (a Samsung Galaxy SIII), I trie...

Music Fan

I have a few questions concerning syncing local files. Since Led Zeppelin aren't available on Spotify, I've included them in my local files on my computer. But since I also want to be able to listen ...

Peter__

Community Legend

773 Views

1 replies

0 likes

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Android 4.2.2 lockscreen player some times goes away

Well as the title says, it happens some times that the lockscreen player on my Samsubg Galaxy s4 disapares when i play music It would be nice if somene could fix this Also i can only get it to work under swipe lock..not any other lockscreen options.

Music Fan

Well as the title says, it happens some times that the lockscreen player on my Samsubg Galaxy s4 disapares when i play music 😕 It would be nice if somene could fix this 🙂 Also i can only get i...

810 Views

0 replies

0 likes

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Metadata Support for Bluetooth Enabled Head Unit (automotive)

Hello, I did a forum search and my problem has been posted a few times before. However, it doesn't appear as though the problem has been resolved. I'm using Spotify on a Galaxy S3 running Android 4.1.2 stock. My car has a JVC KDX50BT (Bluetooth enabl...

Newbie

Hello,   I did a forum search and my problem has been posted a few times before.  However, it doesn't appear as though the  problem has been resolved.   I'm using Spotify ...

ciquitone

Regular

3447 Views

2 replies

2 likes

  • 3447 Views
  • 2 replies
  • 2 likes