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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390891 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8162 Views

0 replies

7 likes

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Spotify and my HTC Evo 4g

after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offline mode" then shuts itself down. I'm wondering if t...

Casual Listener

after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offli...

dnewhardt

Casual Listener

4205 Views

4 replies

0 likes

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Can not download Android app while I have premium account

HI I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it anymore as it says on the market: This item cannot be installed in y...

Regular

HI    I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it an...

NL_Kazoo

Regular

3615 Views

6 replies

0 likes

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friends' stars

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

Newbie

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

David

Spotify Legend

2015 Views

1 replies

0 likes

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Upgraded to premium but can't stream

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before I upgraded so I am not sure if this might have caus...

Newbie

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before ...

1656 Views

0 replies

0 likes

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Spotify wount play music.

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

Newbie

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

SteveBrammer

Community Legend

2623 Views

2 replies

0 likes

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Systematic crash when adding a song to a playlist

Hi,Spotify crashes every time I add a song to a playlist.It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean install (clear cache, uninstall, restart device, reinsta...

Roadie

Hi, Spotify crashes every time I add a song to a playlist. It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean i...

licenced

Community Legend

2263 Views

1 replies

1 likes

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Songs not showing on my phone

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone. Any suggestions?

Newbie

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone.  Any suggestions? 

2207 Views

0 replies

0 likes

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Intermittent Connection

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55. Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. I switched to Spotify because if I was at the office and my inter...

Casual Listener

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55.   Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. &nbs...

Scoyn27

Casual Listener

3121 Views

4 replies

0 likes

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Spotify Freezes

I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often. If I wait about 15 seconds, it unfreezes and allows me to proceed. Once in while I get an error mess...

Regular

I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often.  If I wait about 15 seconds, it unfreezes an...

David

Spotify Legend

4242 Views

1 replies

0 likes

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Playback pausing mid-playlist due to track time over-running?

Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track. I've noticed that when this happens the current playback time indicator is always 2+ seco...

Casual Listener

Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track.   I've noticed that when this h...

2021 Views

0 replies

2 likes

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Spotify Support

I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen) tend to have much to say for support beyond: clear...

Casual Listener

I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen)...

2531 Views

0 replies

2 likes

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Charge froze, delete Spotify, won't reinstall

Charge froze when searching, "do you want to wait"Uninstalled Spotify now will not reinstall on 4G or wifi

Casual Listener

Charge froze when searching, "do you want to wait" Uninstalled Spotify now will not reinstall on 4G or wifi  

mwproto

Casual Listener

2549 Views

1 replies

0 likes

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Device Support Roadmap?

Hello, I totally understand that Spotify cannot commit to supporting every iteration and version of Android under the sun. Especially when those versions of the OS are used on such varied types of devices. However, as a Premium customer of a product ...

Newbie

Hello,   I totally understand that Spotify cannot commit to supporting every iteration and version of Android under the sun. Especially when those versions of the OS are used on such...

2781 Views

0 replies

0 likes

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Album cover popup

Is there a way to turn off this album cover popup when changing track... Very annoying...

Newbie

Is there a way to turn off this album cover popup when changing track... Very annoying...

2401 Views

0 replies

0 likes

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Solved!! Something wrong with my mobile account

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help

Casual Listener

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help 😞

Frank

Casual Listener

3280 Views

1 replies

0 likes

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info streaming

info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?

Newbie

info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?

licenced

Community Legend

3597 Views

1 replies

0 likes

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  • 1 replies
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Andriod Tablet

Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are stored on my main computer. I know that a friend of...

Newbie

Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are ...

licenced

Community Legend

4422 Views

1 replies

0 likes

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Two features missing

Hi guys, Here we go with some bugs/features I would like you to improve. 1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I do not want to go through all my playlist to find a song, then keep ...

Casual Listener

Hi guys,   Here we go with some bugs/features I would like you to improve.   1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I...

Sam

Spotify

3351 Views

1 replies

1 likes

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Play issues

When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything sounds great, but when I plug something in (aux to car ...

Casual Listener

When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything soun...

timbricker13

Casual Listener

5165 Views

2 replies

0 likes

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Spotify crashes on removed local files in playlist

Spotify app doens't seem to check if Local Files are still present.When one of those files is in a playlist and Spotify tries to play it, it crashes. Had to root my phone to restore those playlists.See here for more info.

Casual Listener

Spotify app doens't seem to check if Local Files are still present. When one of those files is in a playlist and Spotify tries to play it, it crashes.   Had to root my phone to restore those ...

3558 Views

0 replies

0 likes

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