can't log in on my android phone

[mkc842]

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me back to spotify. But instead, I end up on a browser page that says, "Webpage not available"..."The webpage at fbconnect://success#access_token=.................."

I have tried reinstalling spotify, logging out of fb, and restarting my phone.

Also, how do you contact technical/customer support?? I didn't see any contact links on the support pages. Sigh.

[Peter__]

Hey! Welcome to the community 🙂

Is it possible to remove/reinstall the Facebook application?

You canget in touch with the Spotify team directly using the online contact form 😉 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

[MatthewHunter]

DId you get it? And if so how?

[Peter__]

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@MatthewHunter wrote:

DId you get it? And if so how?

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Are you having the same issue as above? 

If so, make sure your Facebook application is up to date in Google Play 😉 

Peter

[Spoiler]

I'm having the very same problem, any news on how to solve it? (facebook is updated)

[user-removed]

I'm having this issue also. Please help!!!