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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Music pauses

Hi, When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I tried to reinstall Spotify on my mobile, but it had no effect. My phone ...

Regular

Hi,    When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I...

JensR

Regular

839 Views

10 replies

0 likes

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Solved!! Cannot login into spotify mobile through facebook.

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved. I recently got a new phone and wanted to install spotify on my phone. I try and login into facebook through the app but keep recieving the same ...

Casual Listener

Hello, I've been struggling with this issue for the past two days and cannot seem to getting it resolved.  I recently got a new phone and wanted to install spotify on my phone. I try and login i...

Joe

Community Legend

14553 Views

7 replies

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Datenvolume

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

Newbie

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

smelico

Community Legend

267 Views

1 replies

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Spotify doesn't download local files (although it says it does and it used to work that way)

Hello! A couple of days ago my playlists emptied on my phone, so I reinstalled the Spotify app. Then, as usual, I would open a playlist and click "Download", only to see the message that non-premium users can only download local files onto the phone....

Newbie

Hello!   A couple of days ago my playlists emptied on my phone, so I reinstalled the Spotify app. Then, as usual, I would open a playlist and click "Download", only to see the message that...

YOLOLandmine420

Newbie

6478 Views

12 replies

1 likes

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Switching to Google All Access due to poor Android support

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i could bearly stand to use it. The Google player isnt pe...

Music Fan

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i coul...

smelico

Community Legend

1302 Views

10 replies

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No songs in my playlists on my phone

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 songs in the playlists. I am not sure what the problem i...

Casual Listener

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 son...

Liam

Community Legend

441 Views

2 replies

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Solved!! My Ford Touch + Spotify

Hey Everyone, I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason. While Ford "develops an update" to support AppLink again, I have been using the bluetooth mode to stream music. However, in doing so, ...

Casual Listener

Hey Everyone,   I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason.  While Ford "develops an update" to support AppLink again, I have bee...

Joe

Community Legend

4574 Views

1 replies

1 likes

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How to put mp3s on kindle fire w/o wifi

I just got the Spotify app for my Kindle Fire (first generation Fire, if it matters). I don't have or want a premium account, all I want to do is use Spotify to load my local mp3s onto the kindle, so I can select from playlists and so on that I have ...

Regular

I just got the Spotify app for my Kindle Fire (first generation Fire, if it matters). I don't have or want a premium account, all I want to do is use Spotify to load my local mp3s onto the kindle, so...

Skaramuche

Regular

914 Views

5 replies

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Offline Playlists won't fully Download

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is not a disk space issue as I still have over 10 GB ...

Regular

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is...

Joe

Community Legend

684 Views

6 replies

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Spotify on my mobile (android) keeps switching off while I'm using it..

Hi, I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused. I've tried to uninstall it, turned off the phone and then installed the new ve...

Newbie

Hi,   I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused.   I've ...

Joe

Community Legend

14991 Views

1 replies

2 likes

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Local files, synched from desktop - disappear

(this goes for both android and iOS devices..) I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need to be re-synched, quite often actually... Why? Is it everyti...

Roadie

(this goes for both android and iOS devices..)   I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need ...

476 Views

0 replies

3 likes

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Can I recover offline files from my Android device when I lost the original files on my PC?

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way to restore the mp3 files from Android or do I have to ...

Regular

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way...

Amimi

Newbie

1496 Views

4 replies

0 likes

Android
recover
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Sort by date added, by album title -- not by songs in alpha order!

I understand that Spotify recently added the ability to sort playlist tracks from A-Z. However, it baffles me what that really accomplishes! Who wants to really hear songs in alphabetical order? That is most likely the last option a user would pick. ...

Music Fan

I understand that Spotify recently added the ability to sort playlist tracks from A-Z. However, it baffles me what that really accomplishes! Who wants to really hear songs in alphabetical order? That...

Peter__

Community Legend

1907 Views

7 replies

2 likes

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Droid 2 Spotify is not working at all

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped working. Ok no problem, too much at once, whatever. I ope...

Newbie

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped work...

smelico

Community Legend

331 Views

1 replies

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I can't synchronize playlists in Android

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Casual Listener

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Davi_beneso

Casual Listener

561 Views

4 replies

0 likes

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local files synced to phone, but they're not showing up

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd card from last night. But the sings don't show up ...

Regular

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd...

Joe

Community Legend

527 Views

5 replies

0 likes

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Solved!! Syncing error - "no space left on device"

I recently did a reset on my phone and now have Spotify syncing to my SD card. Music has been syncing correctly but after a while (such as when I tried to sync another playlist today) I get the following error. "Syncing error Offline syncing has stop...

Music Fan

I recently did a reset on my phone and now have Spotify syncing to my SD card. Music has been syncing correctly but after a while (such as when I tried to sync another playlist today) I get the ...

Barquero_92

Newbie

120755 Views

54 replies

1 likes

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Solved!! Downloads freezing up and not finishing

hi, the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect This never happened before. if i go offline to listen they all grey out. I can stream fine and i have over 1GB available in space on my SD card. i have vers...

Casual Listener

hi,    the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect  This never happened before. if i go offline to listen they all grey out. I can str...

Joe

Community Legend

7322 Views

4 replies

0 likes

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premium to download local files?

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Regular

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Bokumetsu

Regular

448 Views

2 replies

0 likes

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Droid Galaxy Nexus - Playlist Issues

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this. This is only a recent development and I seem to have made it worse. I added a new playlist to Spotify P...

Casual Listener

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this.   This is only a recent development and I s...

rcross11

Casual Listener

622 Views

6 replies

0 likes

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