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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42085 Views
  • 65 replies
  • 25 likes
  • 42085 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877793 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877793 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26309 Views
  • 4 replies
  • 0 likes
  • 26309 Views
  • 4 replies
  • 0 likes

Android Spotify keeps asking me to login

I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to login again. This is infuriating! It also means that ...

  • Casual Listener
  • I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to ...
  • Joe
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Android App Feedback :)

So, I'm making this new thread as I want to point some things out about the new version, if you have anything else to point out please feel free to reply So, here goes: The notification is not expanded by default. I'm almost certain this is possible,...

  • Community Legend
  • So, I'm making this new thread as I want to point some things out about the new version, if you have anything else to point out please feel free to reply 🙂   So, here goes:   The...
  • 529 Views
  • 0 replies
  • 0 likes
  • Android
    Client
  • 529 Views
  • 0 replies
  • 0 likes

HTC ONE spotify disconnectes from wifi when the phone is locked

Hello, I have a new HTC ONE and spotify on it. The problem is when I am in wi-fi, my tracks stops playing about 1 min after I lock the phone. When I unlocked it, it immidiately connectes and continue playing. Also my downloads stops when the phone is...

  • Regular
  • Hello, I have a new HTC ONE and spotify on it. The problem is when I am in wi-fi, my tracks stops playing about 1 min after I lock the phone. When I unlocked it, it immidiately connectes and contin...
  • özhan
  • Regular
  • 686 Views
  • 2 replies
  • 0 likes
  • 686 Views
  • 2 replies
  • 0 likes

HTC One X stuttering and bug

Hi all,I have some issues while using Spotify on my HTC One X. It seems to have hard times when I am using it. When I watch a CPU Spy, it tells me that once Spotify is activated, it is using 1000-1500 MHz, which is very much for one app.. The result ...

  • Music Fan
  • Hi all, I have some issues while using Spotify on my HTC One X. It seems to have hard times when I am using it. When I watch a CPU Spy, it tells me that once Spotify is activated, it is using 1000...
  • ogarza
  • Music Fan
  • 2655 Views
  • 11 replies
  • 1 likes
  • 2655 Views
  • 11 replies
  • 1 likes

Playing in Car Samsung S4

When I connect my S4 via USB cable it only plays the music app. I can have Spotify running, and it will play it via the S4 speaker but will not play through my car speakers. My car is a Toyota Camry 2013. How do I fix this?

  • Newbie
  • When I connect my S4 via USB cable it only plays the music app. I can have Spotify running, and it will play it via the S4 speaker but will not play through my car speakers. My car is a Toyota Camry ...
  • Joe
  • Community Legend
  • 882 Views
  • 1 replies
  • 0 likes
  • 882 Views
  • 1 replies
  • 0 likes

Playlist Folders unavailable w/o connection

When Spotify is opened when an internet connection is not available, folder contents cannot be accessed and will remain inaccessible until an internet connection is made in online mode. Folders are greyed out Song count reads "Loading ..,." Folder ca...

  • Music Fan
  • When Spotify is opened when an internet connection is not available, folder contents cannot be accessed and will remain inaccessible until an internet connection is made in online mode...
  • Joe
  • Community Legend
  • 824 Views
  • 6 replies
  • 0 likes
  • 824 Views
  • 6 replies
  • 0 likes

Android local MP3 starts spotify automatically

Without spotify installed on my Samsung Tab2, when I click on Mp3 file in 'my files', the mp3 player app starts and plays the mp3 file. However, when Spotify is installed, and I'm clicking on the same Mp3 file, the Spotify App starts, but the Mp3 fil...

  • Casual Listener
  • Without spotify installed on my Samsung Tab2, when I click on Mp3 file in 'my files', the mp3 player app starts and plays the mp3 file. However, when Spotify is installed, and I'm clicking on the sam...
  • Joe
  • Community Legend
  • 3137 Views
  • 6 replies
  • 0 likes
  • 3137 Views
  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (0.6.2)

What's new in this version: New: Spotify now works in landscape mode. Notes: This update is being released during the course of this week. If you don't get the update right away, do not worry. you will have it very soon. As always, if you're having t...

  • Spotify Legend
  • What's new in this version:   New: Spotify now works in landscape mode.   Notes: This update is being released during the course of this week. If you don't get the update righ...
  • Goodman
  • Spotify Legend
  • 5757 Views
  • 27 replies
  • 4 likes
  • 5757 Views
  • 27 replies
  • 4 likes

Shuffle turns off all the time

Ever since the last update I have noticed that shuffle will shut itself off. This happens at least once every time I use Spotify and is driving me all caps CRAZY. im a random guy, i love random things, random jokes, but mostly random playlists. make ...

  • Music Fan
  • Ever since the last update I have noticed that shuffle will shut itself off.  This happens at least once every time I use Spotify and is driving me all caps CRAZY. im a random guy, i love random...
  • Joe
  • Community Legend
  • 1789 Views
  • 1 replies
  • 1 likes
  • 1789 Views
  • 1 replies
  • 1 likes

Spotify Remote For Android on CLEAR ISP

SOL over here!!!!!!! I cannot find a spotify remote application for my Android (DROID RAZR) that DOES NOT REQUIRE a wi-fi router connection . . . . . I use a CLEAR Cache . . . . . Can anybody help me??????

  • Newbie
  • SOL over here!!!!!!! I cannot find a spotify remote application for my Android (DROID RAZR) that DOES NOT REQUIRE a wi-fi router connection . . . . . I use a CLEAR Cache . . . . . Can anybody he...
  • Joe
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • Android App
  • 349 Views
  • 1 replies
  • 0 likes

"Starred" Radio Plays Wrong Genre

All, This happens on all platforms, but my LG Optimus G is my primary device so I'm posting here. I've got a Starred list of about 400 songs, mostly rock with maybe one or two "funk" tunes. As of this morning, the Radio for this list plays ONLY funk ...

  • Visitor
  • All,   This happens on all platforms, but my LG Optimus G is my primary device so I'm posting here.   I've got a Starred list of about 400 songs, mostly rock with maybe one or two "...
  • Joe
  • Community Legend
  • 561 Views
  • 5 replies
  • 0 likes
  • 561 Views
  • 5 replies
  • 0 likes

Collapse Downloaded in Android app

Can you please put in a way to filter, collapse, or turn off the list of downloaded playlists in the app? I don't want this feature and find it to be a pain to scroll all the way down to the bottom every time I want to switch playlist folders.

  • Newbie
  • Can  you please put in a way to filter, collapse, or turn off the list of downloaded playlists in the app?  I don't want this feature and find it to be a pain to scroll all the way down to ...
  • Joe
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

New update make spotify bad with Bluetooth

Today i got the newest spotify update, and it works Great. Or i thought so until i connected with my Bluetooth headset or Bluetooth speaker. Thw music stops after three seconds every time. Pleas fix this fast.

  • Music Fan
  • Today i got the newest spotify update, and it works Great. Or i thought so until i connected with my Bluetooth headset or Bluetooth speaker. Thw music stops after three seconds every time. Pleas ...
  • Joe
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Playlist Shows 8 titles, but only 7 are listed

Hi, I tried to find the same problem in this forum, but I didn't find any similar post. Sorry if I misslooked. My issue is the following : When I go on Playlist, I have my 2 Playlists showing with the first containing 8 titles and the second 9. But, ...

  • Newbie
  • Hi,   I tried to find the same problem in this forum, but I didn't find any similar post. Sorry if I misslooked.   My issue is the following : When I go on Playlist, I have my 2 Pla...
  • Joe
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

How to install Spotify on my device if i'm out of my origin country ?

Hi, I have a big issue with Spotify for android..... i'm paying for the premium service, i'm living in Switzerland but i'm in Canada for holidays, I had to reinstall my device and now, i'm not able to get spotify from the store because i'm not in the...

  • Newbie
  • Hi,    I have a big issue with Spotify for android..... i'm paying for the premium service, i'm living in Switzerland but i'm in Canada for holidays,   I had to reinstall my de...
  • Joe
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

premium trial problems with zip code

When I tried To Get The Trial on My Phone, It Said My Zip Code Was Invalid. It Is MY Correct ZIp Code.

  • Casual Listener
  • When I tried To Get The Trial on My Phone, It Said My Zip Code Was Invalid. It Is MY Correct ZIp Code.
  • meahtenoha
  • Spotify
  • 691 Views
  • 5 replies
  • 0 likes
  • 691 Views
  • 5 replies
  • 0 likes

HTC ONE Spotify downloaded playlists problem!!

I need some help. On the Spotify application on HTC ONE there is a small problem. I downloaded 1 playlist to my phone, but when i enter the list in offline mode, there is no songs. Is it some settings that is wrong or what ? Please help!

  • Newbie
  • I need some help. On the Spotify application on HTC ONE there is a small problem. I downloaded 1 playlist to my phone, but when i enter the list in offline mode, there is no songs.  Is it som...
  • Joe
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Cannot log in

i am trying to login using facebook on my ohone but every time the page comes up saying there is an error connection for the page i have tried reinstalling and logging in with my username but the comes up as incorrect no idea what to do

  • Casual Listener
  • i am trying to login using facebook on my ohone but every time the page comes up saying there is an error connection for the page i have tried reinstalling and logging in with my username but the com...
  • Caleb_dale
  • Casual Listener
  • 367 Views
  • 4 replies
  • 0 likes
  • 367 Views
  • 4 replies
  • 0 likes

Solved!! Sony Xperia Z Widgets

Hi I understand the spotify android version is suppoused to have home screen and lock screen widgets, however I do not seem to be able to see them, or an option to activate them. I am new to android since coming off an Iphone 4, can anyone help me ge...

  • Casual Listener
  • Hi I understand the spotify android version is suppoused to have home screen and lock screen widgets, however I do not seem to be able to see them, or an option to activate them. I am new to android ...
  • Shaun1810
  • Casual Listener
  • 2960 Views
  • 4 replies
  • 0 likes
  • 2960 Views
  • 4 replies
  • 0 likes

blank screen - can't play music - Samsung Galaxy Mini.... wtf ???

For some reason (perhaps due to an update) Spotify no longer works on my phone... I am paying for the premium service (9.99 per month) and I can only play it on my computer when I am at home. Part of the reason why I love spotify is because I can use...

  • Newbie
  •   For some reason (perhaps due to an update) Spotify no longer works on my phone... I am paying for the premium service (9.99 per month) and I can only play it on my computer when I am at home...
  • Taylor
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes