Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5606 Views
  • 21 replies
  • 15 likes
  • 5606 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861576 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861576 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22580 Views
  • 3 replies
  • 0 likes
  • 22580 Views
  • 3 replies
  • 0 likes

Wrong Folder & misplaced playlists

Hi Spotify users, Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist which are not in a folder normally goes into that folder. I point o...

  • Casual Listener
  • Hi Spotify users,   Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist whi...
  • kharwood
  • Newbie
  • 672 Views
  • 4 replies
  • 0 likes
  • 672 Views
  • 4 replies
  • 0 likes

Tablet version of Android coming soon?

"I emailed them a couple of weeks ago about this and possible solutions to it and was informed that a tablet specific Spotify app for Android is on its way soon. No more information than that so heres hoping its sooner rather than later." http://www....

  • Visitor
  • "I emailed them a couple of weeks ago about this and possible solutions to it and was informed that a tablet specific Spotify app for Android is on its way soon. No more information than that so here...
  • damunk
  • Gig Goer
  • 539 Views
  • 4 replies
  • 0 likes
  • 539 Views
  • 4 replies
  • 0 likes

Spotify not working on HTC Thunderbolt

I just downloaded Spotify on my HTC Thunderbolt, and when I try to run the app all I get is a blank white screen. I didn't see the Thunderbolt on the Supported Devices list, so does that mean that I won't be able to run Spotify on my phone?

  • Casual Listener
  • I just downloaded Spotify on my HTC Thunderbolt, and when I try to run the app all I get is a blank white screen. I didn't see the Thunderbolt on the Supported Devices list, so does that mean that I ...
  • licenced
  • Community Legend
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

spotify won't download songs on my mobile that used to be on the SD card

Hi everyone, I have an annoying problem: it seems i cannot download songs via spotify on my mobile that used to be on my SD card. It seems as though it's a nice tool, so you don't have a double songlist on your phone. But now that I only listen to mu...

  • Newbie
  • Hi everyone,   I have an annoying problem: it seems i cannot download songs via spotify on my mobile that used to be on my SD card. It seems as though it's a nice tool, so you don't have a d...
  • 829 Views
  • 0 replies
  • 0 likes
  • 829 Views
  • 0 replies
  • 0 likes

Premium User, connected to the internet...Spotify is offline, HELP!

Before anthying, I did go through the help forums, for a couple of hours (which is an insane amount of time to spend trying to figure out why this is happening to me, IMO), I read as much as my sanity would allow me and found NOTHING of use...this co...

  • Newbie
  • Before anthying, I did go through the help forums, for a couple of hours (which is an insane amount of time to spend trying to figure out why this is happening to me, IMO), I read as much as my sanit...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Horizontal view in android

I would like there to be a horizontal view for the android application (or at least the application doesn't flip in my phone), since there is a problem in my touchscreen and I can't right some characters....

  • Casual Listener
  • I would like there to be a horizontal view for the android application (or at least the application doesn't flip in my phone), since there is a problem in my touchscreen and I can't right some charac...
  • Cube1701
  • Regular
  • 971 Views
  • 2 replies
  • 0 likes
  • 971 Views
  • 2 replies
  • 0 likes

Streaming playlist - does not continue to next track

Hello, I've had this problem for a few months now. After reviewing the boards, it looks like others have had a similar problem. When streaming a playlist, the stream will stop playing after the first song is finished. The next song will not play even...

  • Newbie
  • Hello,   I've had this problem for a few months now.  After reviewing the boards, it looks like others have had a similar problem.   When streaming a playlist, the stream will ...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Android Tablet Apps Suggestions

This really needs a dedicated thread. The app is so lackluster, and I'm paying the premium subscription fee. Here's what I'd like to see. Alphabetized playlists - is there no reason we can't alphabetize at least by song? All the songs in my starred l...

  • Visitor
  • This really needs a dedicated thread. The app is so lackluster, and I'm paying the premium subscription fee. Here's what I'd like to see.   Alphabetized playlists - is there no reason we c...
  • licenced
  • Community Legend
  • 946 Views
  • 2 replies
  • 0 likes
  • 946 Views
  • 2 replies
  • 0 likes

Shazam no longer offers "play in spotify" on Droid - replacement app suggestion?

I need a sound detection service, like Shazam that will allow me to identify a song that is playing and open it (or better yet "star" it) in Spotify. My Shazam android app used to do this and I used it all the time but Shazam customer support just co...

  • Newbie
  •  I need a sound detection service, like Shazam that will allow me to identify a song that is playing and open it (or better yet "star" it) in Spotify. My Shazam android app used to do ...
  • licenced
  • Community Legend
  • 1326 Views
  • 1 replies
  • 0 likes
  • 1326 Views
  • 1 replies
  • 0 likes

spotify app for tablet is same as app for droid phone?

are you going to produce a dedicated app for tablets (specifically android tablets)? i've test spotify on one and it's just a bigger version of the app i have on my phone; almost impossible to put together a playlist, no landscape view, etc.

  • Regular
  • are you going to produce a dedicated app for tablets (specifically android tablets)? i've test spotify on one and it's just a bigger version of the app i have on my phone; almost impossible to put to...
  • Peter__
  • Community Legend
  • 627 Views
  • 4 replies
  • 0 likes
  • 627 Views
  • 4 replies
  • 0 likes

Spotify Android Prototype Testing

Does this... https://t.co/yW1yWDtd ...mean that Android development focus is now on building yet another new client and that the current high profile problems (SD card storage, Using too much data on 3G, Landscape mode) are going to take a back seat ...

  • Community Legend
  • Does this... https://t.co/yW1yWDtd ...mean that Android development focus is now on building yet another new client and that the current high profile problems (SD card storage, Using too much dat...
  • SteveBrammer
  • Community Legend
  • 507 Views
  • 4 replies
  • 0 likes
  • 507 Views
  • 4 replies
  • 0 likes

Headphone mode

Hi i have recently got spotify mobile for my samsung galaxy s3, it was all going great until i plugged my aux lead into my phone in my car, i was hoping for the music to come out through my car speakers (as it does on every other app) but instead it ...

  • Newbie
  • Hi i have recently got spotify mobile for my samsung galaxy s3,   it was all going great until i plugged my aux lead into my phone in my car, i was hoping for the music to come out through m...
  • licenced
  • Community Legend
  • 2407 Views
  • 1 replies
  • 0 likes
  • 2407 Views
  • 1 replies
  • 0 likes

Andriod Phone and Kindle Fire HD?

Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.

  • Casual Listener
  • Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.
  • Richard
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Arstechica Mention

If only **bleep**tify would actually focus on their Android development instead of bending over to iOS http://arstechnica.com/gadgets/2012/11/what-makes-a-good-tablet-app/2/

  • Music Fan
  • If only **bleep**tify would actually focus on their Android development instead of bending over to iOS http://arstechnica.com/gadgets/2012/11/what-makes-a-good-tablet-app/2/
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! Jelly Bean

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me back is whether Spotify will work with Jelly Bean (An...

  • Regular
  • So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me ba...
  • timmmmy
  • Newbie
  • 4909 Views
  • 14 replies
  • 0 likes
  • 4909 Views
  • 14 replies
  • 0 likes

Solved!! Spotify App can't switch between 3g and 4g? (Sprint, Boston)

I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a 4g area. Sometimes it pauses for about 60 seconds,...

  • Visitor
  • I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a...
  • user-removed
  • Not applicable
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Spotify doesn't find existing Internet connection.

Hi! So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4). 1. When I tried to log in to Spotify earlier today with my phone it was impossible. I tried like 10 times. I cleared the program data and tried again, I deleted Spoti...

  • Regular
  • Hi!   So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4).   1.  When I tried to log in to Spotify earlier today with my phone it was impossible. I t...
  • -JK-
  • Regular
  • 1129 Views
  • 1 replies
  • 0 likes
  • 1129 Views
  • 1 replies
  • 0 likes

Spotify mobile stops working after adding playlists on PC

I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message. I've tried a few times now over the last weeks, and this is what happens every time. After deleting the Spotify app, restartet the phone, downloaded...

  • Music Fan
  • I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message.   I've tried a few times now over the last weeks, and this is what happens every time. ...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Logs me out after it forces facebook login

Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later it prompts me to enter facebook login info. So I do. ...

  • Casual Listener
  • Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later ...
  • licenced
  • Community Legend
  • 524 Views
  • 5 replies
  • 0 likes
  • 524 Views
  • 5 replies
  • 0 likes