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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
  • 387680 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
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  • 7 likes

move offline storage

Hi, So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, but I can't seem to work it out. I also can't find the menu butt...

Newbie

Hi,   So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, bu...

Joe

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Radio frequently repeats songs AND can't close app on Android

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be remembering the songs I've already liked (ie, a song ...

Newbie

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be re...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

spotify Virus through Profile?

I have a huge problem that is really making me desperate: On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not working anymore. On the computers I can't even open it. I tri...

Newbie

I have a huge problem that is really making me desperate:   On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not...

MichaelJerzak

Composer

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Can't add songs from radio to a playlist

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently. .

Casual Listener

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently.      &nbsp...

moarmusic

Newbie

2334 Views

9 replies

1 likes

  • 2334 Views
  • 9 replies
  • 1 likes

Editing Playlists in Android Tablets?

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official reply. Thanks, James

Casual Listener

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official rep...

blotner

Casual Listener

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Download playlist to internal storage?

Hi everyoneI was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Newbie

Hi everyone I was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Joe

Community Legend

1393 Views

2 replies

0 likes

  • 1393 Views
  • 2 replies
  • 0 likes

all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

Newbie

Looks ok in playlist but when chosing album Songs are greyed out.

pcoventry76

Roadie

4818 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

must wifi or mobile data be on to listen to spotify?

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs to phone but makes no difference. Thanks

Casual Listener

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs ...

pcoventry76

Roadie

953 Views

2 replies

0 likes

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  • 2 replies
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ANDROID TABLET COMPATABILITY

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??

Regular

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??  

Peter__

Community Legend

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Missing followers/following feature

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Newbie

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

No Local Files from my desktop will sync to my Galaxy S3

Hey Team My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "which I've done" then be on the same wifi network "I AM" then ...

Casual Listener

Hey Team  My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "whi...

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Feedback request: Marking/highlighting/starring starred songs

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or something so I know they are starred when scrolling thr...

Casual Listener

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or some...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

No Internet Connection preventing playing downloaded playlist

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection. So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play them etc. Great. If I am on the tube or on a flight and decide I...

Regular

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection.   So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play th...

airchie

Regular

2244 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Friends list on android app

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that, I can't share songs with someone I have recently ...

Casual Listener

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that...

1088 Views

0 replies

4 likes

  • 1088 Views
  • 0 replies
  • 4 likes

android friends list doesn't match mac desktop following list

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...

Casual Listener

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...

beibneken

Casual Listener

1145 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

How do I add a friend on the new Android app

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone. Thanks.

Regular

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone.   Thanks.

beibneken

Casual Listener

5986 Views

2 replies

2 likes

  • 5986 Views
  • 2 replies
  • 2 likes

Tracks begin to play then stop with message "Track not available"

Hi All! Sorry if this has been answered in another topic. My search skills may not be up to snuff. I have a premium account and all my info is up to date, no missed payments, etc. So I've run into a bunch of songs on my playlists which begin to play ...

Casual Listener

Hi All!   Sorry if this has been answered in another topic. My search skills may not be up to snuff.    I have a premium account and all my info is up to date, no missed paymen...

asurinach

Casual Listener

727 Views

6 replies

0 likes

  • 727 Views
  • 6 replies
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Galaxy s4 air gesture working with spotify?

Hi, I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible?

Newbie

Hi,   I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible? &...

Joe

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Syncing error message - too many tracks offline

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Roadie

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Adam

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Can't play downloaded tracks offline

What's the thing with Spotify? Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270. Is Spotify deliberately trying to loose customers? Or is there another reason w...

Casual Listener

What's the thing with Spotify?  Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270.   Is...

Joe

Community Legend

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes