Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110373 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222309 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578973 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476933 Views
577 replies
40 likes
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/ONDon't share to others what you're listening to. Private session lasts until you've been inactive...
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/...
Community Legend
8387 Views
13 replies
16 likes
When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with songs 1, 2, and 3. I'm playing song 1 and hit "next" to skip to...
When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with s...
Community Legend
1072 Views
1 replies
0 likes
I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my laptop where I can play them. Trying to find a friend ...
I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my lap...
Regular
946 Views
3 replies
0 likes
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my android... is there a work-around so I can get my local files on t...
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my ...
Community Legend
2761 Views
6 replies
0 likes
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4.0.3) that has been synced offline. Then I pause the song / unplug my head p...
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4....
Roadie
1064 Views
2 replies
0 likes
Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!
Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!
Casual Listener
629 Views
3 replies
0 likes
Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix
Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do?  ...
Community Legend
383 Views
1 replies
0 likes
I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...
I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this m...
Casual Listener
613 Views
4 replies
0 likes
How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...
How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...
871 Views
0 replies
5 likes
Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...
Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...
Community Legend
873 Views
5 replies
0 likes
Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?
Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?
Community Legend
416 Views
1 replies
0 likes
Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!
Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!
Community Legend
382 Views
1 replies
0 likes
Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?
Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?
Community Legend
710 Views
3 replies
0 likes
This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all the time. Plus I prefer to see dash clock instead. PL...
This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all th...
Newbie
1226 Views
1 replies
4 likes
I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up. I've made sure I am not in private session
I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up....
Community Legend
1947 Views
8 replies
0 likes
Hello guys, I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong even if i put the right one. Someone out there with same problem...
Hello guys, I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong ev...
Community Legend
1493 Views
2 replies
0 likes
Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing and changing configurations and playing games etc, ju...
Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing an...
Community Legend
718 Views
1 replies
0 likes
...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously. Any suggestions as to why this could be? Any help is appreciated. Cheers.
...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously. Any suggestions as to why this could be? Any h...
Casual Listener
816 Views
3 replies
0 likes
Hello, I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't exist. I have to search for them manually...
Hello, I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't ex...
Regular
2321 Views
16 replies
0 likes
Hi, I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this problem?
Hi, I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this proble...
Community Legend
459 Views
2 replies
0 likes
