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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850299 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 850299 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16794 Views
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  • 16794 Views
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"Still Alive" by Lisa Miskovsky not playing correctly

I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental. On my computers, the song plays just fine. That same song from the same playlist plays just the instrumental version on my a...

  • Newbie
  • I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental.  On my computers, the song plays just fine. That same song from...
  • 271 Views
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  • 271 Views
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Beta-app for Android - no playback-button or sound galaxy s2 android 4.0

My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any sound. I´ve reinstalled both the beta-app, the old...

  • Newbie
  • My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any...
  • jonsmith
  • Newbie
  • 563 Views
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  • 563 Views
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FIX THE SYNC ISSUES

Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. WHAT CAN BE DONE TO FIX THIS? And dont reply with t...

  • Regular
  • Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. ...
  • 216 Views
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  • 216 Views
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Solved!! no puedo sincronizar

Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) .Se me abre un pestaña que pone informacion y OK, nada mas. ¿Que puedo hacer?

  • Newbie
  • Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) . Se me abre un pestaña que pone informacion y ...
  • Patricia
  • Spotify Legend
  • 934 Views
  • 1 replies
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  • 934 Views
  • 1 replies
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Spotify (both official and preview) goes online-offline-online-offline and then stays offline

I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offline bar" disappears, and returns, and goes away, an...

  • Visitor
  • I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offl...
  • user-removed
  • Not applicable
  • 625 Views
  • 7 replies
  • 1 likes
  • 625 Views
  • 7 replies
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spotify preview app android gets stuck on song screen

When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?

  • Regular
  • When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?
  • licenced
  • Community Legend
  • 458 Views
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  • 458 Views
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preview: downloading notification won't go away

So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my phone have combined for an error in etiquitte.I have u...

  • Newbie
  • So I sould start with the usual first post disclaimer: I did search for this and did not find a general bug report thread but I appologize if my noob status and the fact that I am posting from my pho...
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  • 3052 Views
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App gives me the flat rate warning on login, but nothing happens

Sorry for the cryptic title. The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When I press OK, the same warning comes up again, and this happe...

  • Casual Listener
  • Sorry for the cryptic title.   The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When...
  • BjarkeK
  • Casual Listener
  • 325 Views
  • 1 replies
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  • 325 Views
  • 1 replies
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Problems with Offline mode

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played just a few seconds and then stop or they arent playe...

  • Newbie
  • I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played j...
  • veroblues
  • Casual Listener
  • 447 Views
  • 1 replies
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  • 447 Views
  • 1 replies
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Track currently not available in your region, what to do?

Hi, I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro.I get the following message "This track is currently not available in your region". The same songs are playable on my computer. The dummy-solution seems to ...

  • Newbie
  • Hi,   I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro. I get the following message "This track is currently not available in your region". The same s...
  • David
  • Spotify Legend
  • 13171 Views
  • 8 replies
  • 1 likes
  • 13171 Views
  • 8 replies
  • 1 likes

App crash/freeze - Android 4.03, Samsung Glaaxy SII

Hi, I had Spotify working fine on my old Gingerbread, but since upgrading to Android4.03, I can no longer open the app - it freezes and/or crashes. I have tried clearing the cache, and uninstalling/reinstalling several times. Is there any way round t...

  • Casual Listener
  • Hi,   I had Spotify working fine on my old Gingerbread, but since upgrading to Android4.03, I can no longer open the app - it freezes and/or crashes. I have tried clearing the cache, and unins...
  • Razlikh
  • Casual Listener
  • 820 Views
  • 1 replies
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  • 820 Views
  • 1 replies
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Losing Synchronization of playlists

Hi, On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 songs). It has been working well until a few days ago. Any i...

  • Newbie
  • Hi,   On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 ...
  • 269 Views
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  • 269 Views
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App freezes whenever I log in

I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried re-downloading it, but it either freezes or crashes,...

  • Newbie
  • I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried r...
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  • 1327 Views
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Solved!! Hey Spotify, how about getting your app running on ICS already? :|

I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless

  • Regular
  • I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless 😕
  • licenced
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
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Help with local files for android.

I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to the same wifi and basically followed the steps that ...

  • Casual Listener
  • I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to t...
  • davidallsopp
  • Regular
  • 1118 Views
  • 3 replies
  • 0 likes
  • 1118 Views
  • 3 replies
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Search Songs Playing Upon Opening App

Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to start a song on my playlist it will stop that and p...

  • Newbie
  • Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to ...
  • 204 Views
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  • 204 Views
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Keine wiedergabe auf Android

Hey,ich kann auf meiner Android app keine Musik mehr abspielen.Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.

  • Newbie
  • Hey, ich kann auf meiner Android app keine Musik mehr abspielen. Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.  
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Solved!! MicroSDHC 32GB cards

Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?

  • Music Fan
  • Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?
  • tramp66
  • Regular
  • 1539 Views
  • 7 replies
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  • 1539 Views
  • 7 replies
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Solved!! "You cannot play this track offline" What? PLEASE HELP!

I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any song and it says: "You cannot play this track offli...

  • Newbie
  • I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any ...
  • Rebell
  • Casual Listener
  • 1536 Views
  • 7 replies
  • 0 likes
  • 1536 Views
  • 7 replies
  • 0 likes