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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

408966 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8899 Views

0 replies

7 likes

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Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

407 Views

1 replies

0 likes

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  • 1 replies
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Disable Lock Screen?

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've looked all through the setting, but I can't see how to...

Newbie

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've loo...

Peterabelard

Casual Listener

1329 Views

2 replies

2 likes

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Cannot play local files

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a song, everything goes dead, and I check to find it te...

Casual Listener

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a so...

397 Views

0 replies

0 likes

  • 397 Views
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No access to own playlists

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I am getting this message? It's very annoying

Newbie

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I...

Thedev

Community Legend

390 Views

1 replies

0 likes

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Playback issues

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you!

Newbie

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you! 

meahtenoha

Spotify

461 Views

1 replies

0 likes

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  • 1 replies
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Playback stops / is messed up after songs from "Social Distortion" or "Mike Ness"

Hi there! Subject sounds strange, but that's how it is. I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There are no errors with the playback until the point where Spotify has to play a song...

Visitor

Hi there!   Subject sounds strange, but that's how it is.   I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There ar...

Brent212

Roadie

1008 Views

2 replies

0 likes

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Soft bass through aux into surround sound sys

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on audio effects to fix it, on the app. I have a Samsun...

Newbie

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on...

892 Views

0 replies

2 likes

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Solved!! Local Files -- Album Art

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubuntu, but I get the generic album art on Android. Any ...

Visitor

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubunt...

jessieLmiller

Newbie

32429 Views

26 replies

0 likes

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Artist View Under Collection Sorts by "The"

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T". This is bad, and seems to be a simple mistake in coding (since other artist views ignore "The" when sortin...

Roadie

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T".  This is bad, and seems to be a simple mistake in ...

515 Views

0 replies

1 likes

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Some tracks will not play

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but there's no sound. (Both on and offline). On some trac...

Newbie

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but ...

eefzelf

Newbie

661 Views

2 replies

0 likes

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Upgrade not working

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Newbie

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Taylor

Community Legend

466 Views

1 replies

0 likes

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BIG number time/counter needed on PDA screen

Hi, I use spotify playlist for spinning training workout purpose. The time/counter is very small and that is a bit pitty; to diffiult to see.. I want to see BIG numbers to watch for specific times to stand-up of go-down. Does anyone know a app that w...

Newbie

Hi,   I use spotify playlist for spinning training workout purpose. The time/counter is very small and that is a bit pitty; to diffiult to see.. I want to see BIG numbers to wa...

400 Views

0 replies

0 likes

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Problems With Spotify on Android

Spotify doesn't start at all. It just stays grey. What I did: -Doing the troubleshooting with deleting the cache and the data, both from the phone and sd storage. Then I uninstalled Spotify and restarted the phone. Afterwards I installed Spotify agai...

Casual Listener

Spotify doesn't start at all. It just stays grey.   What I did: -Doing the troubleshooting with deleting the cache and the data, both from the phone and sd storage. Then I uninstalled Spo...

DeRoomzzz

Newbie

634 Views

1 replies

0 likes

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Release Notes - Spotify for Android (0.6.6)

What's new in this version: New: Spotify now speaks Thai, Brazilian Portuguese, Turkish and Malay Fixed: Much more stable on Android 4.3 Fixed: Now even kinder to your battery Fictitious: This app goes well with cheese and biscuits. Notes: As always,...

Spotify Legend

What's new in this version: New: Spotify now speaks Thai, Brazilian Portuguese, Turkish and Malay Fixed: Much more stable on Android 4.3 Fixed: Now even kinder to your battery Fictitious: T...

Goodman

Spotify Legend

4906 Views

29 replies

1 likes

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I cant sync local files to my Android

Hi. I had 3 lists with some locasl files in it, all was working fine... Untill yesterday. I was adding a new track (from locasl files) to one of my list. And suddenly, that song can't be synced. So i Undownloaded the list, and tried to sync that one ...

Casual Listener

Hi.   I had 3 lists with some locasl files in it, all was working fine... Untill yesterday. I was adding a new track (from locasl files) to one of my list. And suddenly, that song can't be s...

jimpzz

Casual Listener

635 Views

2 replies

0 likes

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Time to do something about awful album/playlist sorting

I live in the 21st century, middle of the second decade. I tend to use a smartphone or a tablet for my everyday entertainment needs. I use Spotify almost exclusively on tablet/smartphone. No need to say the Spotify mobile app is just crap. The develo...

Casual Listener

I live in the 21st century, middle of the second decade. I tend to use a smartphone or a tablet for my everyday entertainment needs. I use Spotify almost exclusively on tablet/smartphone. No need t...

Thedev

Community Legend

499 Views

1 replies

0 likes

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Cant get the pad to use the SD card for offline storage, **bleep** it, canceled sub!

Yeah, i know about the workaround, and i got it to work for a time, but then i frelled up on me and i just cant get myself to do it again. Syncing takes hours! So i canceled sub completly, gonna try Deezer for some time, maybe also try Rdio to see wh...

Casual Listener

Yeah, i know about the workaround, and i got it to work for a time, but then i frelled up on me and i just cant get myself to do it again. Syncing takes hours!   So i canceled sub completly,...

478 Views

0 replies

0 likes

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Android Phone not showing up under devices.

Since wednesday my Android Phone (HTC Sensation) isn't showing up under devices. - preview releaseof new Android app installed: yes - same WIFI-network: yes - log on/of app while desktop client running: yes -reboot phone/desktop client: yes - reinsta...

Regular

Since wednesday my Android Phone (HTC Sensation) isn't showing up under devices.   - preview releaseof new Android app installed: yes - same WIFI-network: yes - log on/of app while deskt...

vincenz2004

Newbie

6531 Views

5 replies

1 likes

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How do I get my playlists from my android to my computer?

I guess I did it backwards. But I started play lists on my android phone and do not see them on my computer. I would think they would show up everywhere as long as I am logged into my account.

Newbie

I guess I did it backwards.  But I started play lists on my android phone and do not see them on my computer.  I would think they would show up everywhere as long as I am logged into my acc...

punkchic4Christ

Newbie

507 Views

2 replies

0 likes

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How to change where to store downloaded playlists?

Hi, Have had spotyfy prem on my phones like forever... Now my sd is full and a have huge amounts of free **bleep** space on my internal memory.. Didn't find anything on the options, Have tried to delete all spotify data to see if something popped up ...

Newbie

Hi, Have had spotyfy prem on my phones like forever...  Now my sd is full and a have huge amounts of free **bleep** space on my internal memory..  Didn't find anything on the options, H...

syknyk

Gig Goer

1220 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes