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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify can' find offline songs after restore

Have the Galaxy S 4 and installed spotify. Went through my playlist and downloaded roughly 200 songs for offline use. Everything works great. I made a titanium backup of all my apps and data. I had to factory reset my phone. After the reset I restore...

Newbie

Have the Galaxy S 4 and installed spotify.  Went through my playlist and downloaded roughly 200 songs for offline use.  Everything works great.  I made a titanium backup of all my apps...

Joe

Community Legend

1117 Views

1 replies

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premium not working on anroid

My accont dosn´t work on Android? Help

Newbie

My accont dosn´t work on Android? Help

Joe

Community Legend

304 Views

1 replies

0 likes

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New Android update destroyed my playlists

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update. Now it's not. I can only use Spotify on the phone with downloaded tracks. Some of my locally stored playlists have all of their tracks. Some are missin...

Music Fan

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update.  Now it's not.  I can only use Spotify on the phone with downloaded tracks.  Some of ...

Joe

Community Legend

542 Views

5 replies

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Why do albums sometimes redownload to Android?

Does anyone know why albums sometimes redownload to the Android app? I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a few new albums, and when I start to synch the desktop to ...

Music Fan

Does anyone know why albums sometimes redownload to the Android app?  I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a ...

tigerhenderson

Newbie

800 Views

3 replies

0 likes

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Android mobile app, HTC Sensation, what a disappointment

Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the playlists as having the same amount of tracks as before I updat...

Regular

Been using this for a couple of days on my HTC Sensation, Android 4.0.3.   1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the p...

Tenor79

Casual Listener

1213 Views

7 replies

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Songs are playing muted but counter ticks SGS4

Ive had this problem for a few days now on the latest Android released version of Spotify. Counter ticks but volume is muted. When unplugging the headset its working but whenever changing tracks I have to re-insert the headphones.. I want my monthly ...

Music Fan

Ive had this problem for a few days now on the latest Android released version of Spotify. Counter ticks but volume is muted. When unplugging the headset its working but whenever changing tracks I ha...

solwretep

Music Fan

1607 Views

23 replies

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>50% tracks sync in silence

Hey, When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 800 apparently, of which probably 200 work). This is incredibly ...

Casual Listener

Hey,   When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 80...

solwretep

Music Fan

719 Views

5 replies

0 likes

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Solved!! playlists all disappeared

hello, can you help me get back my downloaded playlists. everyone of them are no longer in my phone. ie they are missing the green tag to indicate they were downloaded. spotify is inviting me to doanload them.

Casual Listener

hello, can you help me get back my downloaded playlists. everyone of them are no longer in my phone. ie they are missing the green tag to indicate they were downloaded. spotify is inviting me to doan...

Taylor

Community Legend

574 Views

3 replies

0 likes

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all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

Newbie

Looks ok in playlist but when chosing album Songs are greyed out.

pcoventry76

Roadie

4659 Views

9 replies

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Sync Failure, Greyed out songs and Track Not Available

I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still not give up and give one last chance to Spotify to ...

Regular

I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still ...

Joe

Community Legend

9536 Views

31 replies

1 likes

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Android downloads playlist - then suddenly only 30% complete and starts to download last 70% again

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device begins downloading the last 70% again. I am on the lat...

Casual Listener

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device beg...

Kobiashi007

Casual Listener

838 Views

5 replies

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Spotify not opening after update

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. I hope you can fix this problem, otherwise I can't list...

Casual Listener

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. &n...

Taylor

Community Legend

415 Views

1 replies

0 likes

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HTC ONE drops spotify over bluetooth

My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my phone. This also happens when I'm plugged into hea...

Newbie

My HTC ONE, when trying to play spotify over Bluetooth spotify will stop working about five songs in. Then it says it playing but no sound comes. Bluetooth works fine with all the other players on my...

zeeast

Newbie

1047 Views

5 replies

1 likes

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Expanded Notifications & The Ability to add a full album as a playlist in a specific location

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter the app everytime we want to change a song, or thumb...

Roadie

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter t...

Taylor

Community Legend

363 Views

1 replies

0 likes

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Not all songs in playlists on different computers/mobile devices.

Hi, I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there something wrong I'm doing? I know its not a problem with loca...

Casual Listener

Hi,   I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there...

Leanover

Regular

763 Views

2 replies

0 likes

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How do I delete the synced files from my Android

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumbersome, at the least, to manage this. So i'm thinking a...

Roadie

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumberso...

Peter__

Community Legend

747 Views

1 replies

0 likes

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Na update zijn gedownloade liedjes verwijderd.

App werkte prima tot de laatste update van gisteren. De liedjes die op mijn telefoon stonden gedownload staan nu aangegeven als niet gedownload, Wanneer ik de liedjes nu opnieuw binnen haal duurt het veel langer voor ze zijn gedownload. Als ik mijn t...

Newbie

App werkte prima tot de laatste update van gisteren. De liedjes die op mijn telefoon stonden gedownload staan nu aangegeven als niet gedownload,   Wanneer ik de liedjes nu opnieuw binnen ha...

332 Views

0 replies

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can't log in on my android phone

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me back to spotify. But instead, I end up on a browser p...

Casual Listener

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me ba...

user-removed

Not applicable

1797 Views

5 replies

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Spotify premium wall block?

Long story short, I keep trying to download one particular playlist and every time I do I get this lovely message. I am an unlimited subscriber and I have been for the past year now. So I'm aware it will only sync local files on my desktop PC.However...

Casual Listener

Long story short, I keep trying to download one particular playlist and every time I do I get this lovely message.  I am an unlimited subscriber and I have been for the past year now. So I'm aw...

Peter__

Community Legend

372 Views

1 replies

0 likes

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VERY slow syncing speed!!!!

Dear Spotify devs, i dont know, what im paying for each month???? Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. Last month it took me 30-40 min to download more that 900+ son...

Regular

Dear Spotify devs, i dont know, what im paying for each month????   Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. ...

olvrick

Regular

817 Views

5 replies

0 likes

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