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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6858 Views

0 replies

7 likes

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Is Spotify corrupting my SD card?

Hello, In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone restarts. With the way Spotify stores all of its data, does this...

Regular

Hello,   In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone re...

1266860027

Casual Listener

6206 Views

12 replies

0 likes

Android
Corruption
Galaxy S4
microSD
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Solved!! Playlist stuck on "Loading..."

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 300 songs in it and it doesn't seem to load. This wa...

Music Fan

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 3...

Joe

Community Legend

1069 Views

4 replies

0 likes

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Playlists not syncing between desktop and phone (Android)

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC it has about 400. No new songs added to (on PC) an e...

Casual Listener

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC i...

Liam

Community Legend

286 Views

1 replies

0 likes

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This is BS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been using Spotify since it first came out. And I have realized that they are slowly updating and tweaking their stuff so that free users can become premium users. I am unable to manually upload tracks, have to upload all local files again and...

Casual Listener

I have been using Spotify since it first came out.    And I have realized that  they are slowly updating and tweaking their stuff so that free users can become premium users.  ...

Joe

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

EQ

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Casual Listener

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
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Offline mode malfunction

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify -Re-open the app, at this point Spotify starts resyncing some...

Casual Listener

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify ...

FinnHEL

Newbie

2251 Views

7 replies

0 likes

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HTC One - White Screen after playing

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens. I have tried all the many hints about unisntalling and re-installing. Clearly i...

Roadie

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens.    I have trie...

Rorey

Spotify

361 Views

1 replies

0 likes

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  • 1 replies
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HELP! How to put Spotify downloads on MicroSDcard using a Nook HD?

Hey! I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a 32GB microSD that works with Nook HD. Now, how do I put Spotify, o...

Newbie

Hey!   I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a ...

Joe

Community Legend

739 Views

1 replies

0 likes

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Spotify Android app crashing when call comes in

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an LG-C800 Mytouch from T-Mobile. Any ideas how to fix?

Music Fan

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an L...

MrTed

Music Fan

615 Views

3 replies

0 likes

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Only get song preview streaming from mobile to Bluetooth

Hello - I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year. However, in the last couple of months, when streaming from my mobile devices through a Bluetooth connecti...

Newbie

Hello -   I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year.  However, in the last couple of months...

505 Views

0 replies

0 likes

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Mac & Android

I have Spotify on my Mac. I also have it on my Android device. 1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and neither of these are there. 2. So I create a New Playlist, I n...

Casual Listener

I have Spotify on my Mac. I also have it on my Android device.   1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and ...

scottkr

Casual Listener

392 Views

2 replies

0 likes

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Sony Xperia T spotify update problems.

Hello, My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playlists again while they are already download. I also have no c...

Casual Listener

Hello,   My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playl...

Peter__

Community Legend

607 Views

1 replies

0 likes

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Solved!! Clean Master causing disappearing downloaded tracks

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks.Will give this a whirl and remove my cache remover c...

Regular

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks. ...

CTownDawgs

Music Fan

5952 Views

3 replies

1 likes

Android
clean master
disappearing tracks
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Onglet Découverte

Bonjour, Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Casual Listener

Bonjour,   Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Peter__

Community Legend

310 Views

1 replies

0 likes

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  • 1 replies
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Shuffle setting forgotten

Since the latest Android update a few days ago (where landscape was finally introduced!!), my shuffle setting no longer saves when I quit the app. I have to turn on shuffle every time I open app now. Please fix! Motorola Droid Bionic Jelly Bean. [Edi...

Regular

Since the latest Android update a few days ago (where landscape was finally introduced!!), my shuffle setting no longer saves when I quit the app.  I have to turn on shuffle every time I open ap...

ChribbaX

Casual Listener

2333 Views

18 replies

2 likes

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Spotify can' find offline songs after restore

Have the Galaxy S 4 and installed spotify. Went through my playlist and downloaded roughly 200 songs for offline use. Everything works great. I made a titanium backup of all my apps and data. I had to factory reset my phone. After the reset I restore...

Newbie

Have the Galaxy S 4 and installed spotify.  Went through my playlist and downloaded roughly 200 songs for offline use.  Everything works great.  I made a titanium backup of all my apps...

Joe

Community Legend

1116 Views

1 replies

0 likes

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  • 1 replies
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premium not working on anroid

My accont dosn´t work on Android? Help

Newbie

My accont dosn´t work on Android? Help

Joe

Community Legend

301 Views

1 replies

0 likes

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  • 1 replies
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New Android update destroyed my playlists

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update. Now it's not. I can only use Spotify on the phone with downloaded tracks. Some of my locally stored playlists have all of their tracks. Some are missin...

Music Fan

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update.  Now it's not.  I can only use Spotify on the phone with downloaded tracks.  Some of ...

Joe

Community Legend

536 Views

5 replies

0 likes

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  • 5 replies
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Why do albums sometimes redownload to Android?

Does anyone know why albums sometimes redownload to the Android app? I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a few new albums, and when I start to synch the desktop to ...

Music Fan

Does anyone know why albums sometimes redownload to the Android app?  I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a ...

tigerhenderson

Newbie

793 Views

3 replies

0 likes

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  • 3 replies
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Android mobile app, HTC Sensation, what a disappointment

Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the playlists as having the same amount of tracks as before I updat...

Regular

Been using this for a couple of days on my HTC Sensation, Android 4.0.3.   1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the p...

Tenor79

Casual Listener

1206 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes