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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5226 Views

0 replies

6 likes

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Can't add songs from radio to a playlist

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently. .

Casual Listener

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently.      &nbsp...

moarmusic

Newbie

2105 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Editing Playlists in Android Tablets?

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official reply. Thanks, James

Casual Listener

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official rep...

blotner

Casual Listener

584 Views

2 replies

0 likes

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Download playlist to internal storage?

Hi everyoneI was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Newbie

Hi everyone I was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Joe

Community Legend

1312 Views

2 replies

0 likes

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all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

Newbie

Looks ok in playlist but when chosing album Songs are greyed out.

pcoventry76

Roadie

4595 Views

9 replies

0 likes

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must wifi or mobile data be on to listen to spotify?

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs to phone but makes no difference. Thanks

Casual Listener

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs ...

pcoventry76

Roadie

890 Views

2 replies

0 likes

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  • 2 replies
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ANDROID TABLET COMPATABILITY

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??

Regular

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??  

Peter__

Community Legend

819 Views

4 replies

0 likes

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  • 4 replies
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Missing followers/following feature

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Newbie

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Joe

Community Legend

379 Views

1 replies

0 likes

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No Local Files from my desktop will sync to my Galaxy S3

Hey Team My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "which I've done" then be on the same wifi network "I AM" then ...

Casual Listener

Hey Team  My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "whi...

Joe

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
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Feedback request: Marking/highlighting/starring starred songs

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or something so I know they are starred when scrolling thr...

Casual Listener

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or some...

357 Views

0 replies

0 likes

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No Internet Connection preventing playing downloaded playlist

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection. So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play them etc. Great. If I am on the tube or on a flight and decide I...

Regular

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection.   So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play th...

airchie

Regular

2102 Views

6 replies

0 likes

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Friends list on android app

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that, I can't share songs with someone I have recently ...

Casual Listener

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that...

1038 Views

0 replies

4 likes

  • 1038 Views
  • 0 replies
  • 4 likes

android friends list doesn't match mac desktop following list

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...

Casual Listener

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...

beibneken

Casual Listener

1012 Views

8 replies

0 likes

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How do I add a friend on the new Android app

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone. Thanks.

Regular

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone.   Thanks.

beibneken

Casual Listener

5893 Views

2 replies

2 likes

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  • 2 likes

Tracks begin to play then stop with message "Track not available"

Hi All! Sorry if this has been answered in another topic. My search skills may not be up to snuff. I have a premium account and all my info is up to date, no missed payments, etc. So I've run into a bunch of songs on my playlists which begin to play ...

Casual Listener

Hi All!   Sorry if this has been answered in another topic. My search skills may not be up to snuff.    I have a premium account and all my info is up to date, no missed paymen...

asurinach

Casual Listener

649 Views

6 replies

0 likes

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Galaxy s4 air gesture working with spotify?

Hi, I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible?

Newbie

Hi,   I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible? &...

Joe

Community Legend

695 Views

1 replies

0 likes

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  • 1 replies
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Syncing error message - too many tracks offline

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Roadie

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Adam

Roadie

411 Views

1 replies

0 likes

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  • 1 replies
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Can't play downloaded tracks offline

What's the thing with Spotify? Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270. Is Spotify deliberately trying to loose customers? Or is there another reason w...

Casual Listener

What's the thing with Spotify?  Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270.   Is...

Joe

Community Legend

1080 Views

3 replies

0 likes

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Troubleshooting connection issues

DId I read this right? The instructions for connecting an Android Device to a desktop computer indicate that both have to be connected wirelessly. Is this the case? My desktop is connected to a wireless router by cable. The Android phone is commnecte...

Casual Listener

DId I read this right? The instructions for connecting an Android Device to a desktop computer indicate that both have to be connected wirelessly. Is this the case? My desktop is connected to a wirel...

ericgraig

Casual Listener

622 Views

2 replies

0 likes

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Solved!! Hanging on login

Hi, I am a premium Spotify user; I've installed the latest Spotify app from the Play Store on my device. Device details are: HTC Desire Android 4.0.4 (Evervolv) When I open Spotify and click 'Log in with Facebook' the app displays a 'Loading' dialog,...

Visitor

Hi,   I am a premium Spotify user; I've installed the latest Spotify app from the Play Store on my device.   Device details are:   HTC Desire Android 4.0.4 (Evervolv) &...

Peter__

Community Legend

2085 Views

10 replies

0 likes

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