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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106560 Views

26 replies

3 likes

  • 106560 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216066 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216066 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569509 Views

78 replies

3 likes

  • 569509 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469635 Views

577 replies

40 likes

Account
Free
  • 469635 Views
  • 577 replies
  • 40 likes

spotify doesnt arange songs according popularity

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Casual Listener

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Esamattihein

Casual Listener

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Sync without WLAN

Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix

Newbie

Hello Community,   I am the enthusiastic user of a 30 days permium trial version.   I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? &nbsp...

Peter__

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Song not available for play (Grayed out)

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...

Casual Listener

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this m...

Moralizing

Casual Listener

612 Views

4 replies

0 likes

  • 612 Views
  • 4 replies
  • 0 likes

Queue management is so broken (reorder queue)

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...

Newbie

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...

859 Views

0 replies

5 likes

  • 859 Views
  • 0 replies
  • 5 likes

Mobile phone will not sync to desktop application for local files

Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...

Casual Listener

Hello,   I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...

Josh

Community Legend

851 Views

5 replies

0 likes

  • 851 Views
  • 5 replies
  • 0 likes

Unable to star local files on mobile phone

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Gig Goer

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Joe

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

webplayer Facebook

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Newbie

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Joe

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Linkin Park - Given Up and radiohead - Karma police. not working??

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?

Casual Listener

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song? 

Joe

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Enable to turn off the lock screen widget in Android 4.2+

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all the time. Plus I prefer to see dash clock instead. PL...

Casual Listener

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all th...

Mark80508

Newbie

1220 Views

1 replies

4 likes

  • 1220 Views
  • 1 replies
  • 4 likes

problems sharing playlist

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up. I've made sure I am not in private session

Regular

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up....

Joe

Community Legend

1927 Views

8 replies

0 likes

Windows
  • 1927 Views
  • 8 replies
  • 0 likes

Wrong Username and Password Android

Hello guys, I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong even if i put the right one. Someone out there with same problem...

Newbie

Hello guys,   I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong ev...

Joe

Community Legend

1483 Views

2 replies

0 likes

  • 1483 Views
  • 2 replies
  • 0 likes

Spotify stops when switching between apps

Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing and changing configurations and playing games etc, ju...

Casual Listener

Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing an...

Joe

Community Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Solved!! Accidentaly deleted playlist and re-instated it, however...

...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously. Any suggestions as to why this could be? Any help is appreciated. Cheers.

Casual Listener

...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously.   Any suggestions as to why this could be?   Any h...

mahoney67

Casual Listener

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Solved!! Sync error between PC, Android and iOS

Hello, I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't exist. I have to search for them manually...

Music Fan

Hello,   I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't ex...

lizlander

Regular

2303 Views

16 replies

0 likes

  • 2303 Views
  • 16 replies
  • 0 likes

Changed Facebook password, now Premium is gone

Hi, I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this problem?

Newbie

Hi,   I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this proble...

Peter__

Community Legend

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Missing Premium

I have a message that appears "to go premium" as I am!

Regular

I have a message that appears "to go premium" as I am!

fevrec53

Regular

782 Views

6 replies

0 likes

  • 782 Views
  • 6 replies
  • 0 likes

Where are downloaded filed stored on Galaxy S3?

I just started using Spotify premium and feel like a kid in a candy store. I downloaded 14 songs last night, and would like to find them on my phone. Does anyone know how I can find them on my Samsung Galaxy S3? Thanks. Petrocelli

Music Fan

I just started using Spotify premium and feel like a kid in a candy store.   I downloaded 14 songs last night, and would like to find them on my phone.  Does anyone know how I can find ...

Joe

Community Legend

19426 Views

7 replies

0 likes

  • 19426 Views
  • 7 replies
  • 0 likes

Sync local files as Free user

I'm having trouble syncing my LOCAL files from my pc (network drive) to my android phone I have a number of playlists, some long, some short, which I wish to transfer to my phone. I have set the sync to manual, so I can choose the lists I wish to tra...

Regular

I'm having trouble syncing my LOCAL files from my pc (network drive) to my android phone I have a number of playlists, some long, some short, which I wish to transfer to my phone. I have set the ...

paulschermer

Regular

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (0.7.1)

What's new in this version: Browse now features bigger cover images for new releases. New: Now you can filter sub-genres in Browse. New: We've extended the new releases section. Fixed: We've banished more bugs and bad things. Fictitious: This app is ...

Spotify Legend

What's new in this version: Browse now features bigger cover images for new releases. New: Now you can filter sub-genres in Browse. New: We've extended the new releases section. Fixed: We'v...

Goodman

Spotify Legend

1243 Views

2 replies

1 likes

Android
  • 1243 Views
  • 2 replies
  • 1 likes

unable to search, discovery, and browse not working

when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn off the offline mode. I've done that several times trying it...

Regular

when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn o...

Joe

Community Legend

1717 Views

7 replies

0 likes

Premium
  • 1717 Views
  • 7 replies
  • 0 likes