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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375731 Views

541 replies

34 likes

Account
Free
  • 375731 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

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Expanded Notifications: How to enable?

Hallo community,I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed.When Spotify is running i the Background i normally have the buttons backwards, pause and foreward. Also the titelcove...

Casual Listener

Hallo community, I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed. When Spotify is running i the Background i normally have th...

mayday2708

Casual Listener

1121 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1355 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify doesn't work on Samsung Galaxy SIII

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.. So far Spotify app worked great with my Samsung Ga...

Casual Listener

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.....

Joe

Community Legend

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Can't download spotify app from appstore

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet! I really love spotify and I use it all the time o...

Newbie

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet...

Joe

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
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Spotify WiFi Sync Stuck on Pending

Hi all, When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for the issue.

Newbie

Hi all,   When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for...

Joe

Community Legend

4657 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify sees no empty space on phone

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexus S, Android 4.1.2, rooted) I got the message that ...

Casual Listener

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexu...

NicolasM

Casual Listener

569 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Album art color is washed out

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue? Here are some screenshots:

Regular

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?   Here are some screenshots: ...

Rorey

Spotify

5988 Views

25 replies

0 likes

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  • 25 replies
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Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
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Disable Lock Screen?

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've looked all through the setting, but I can't see how to...

Newbie

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've loo...

Peterabelard

Casual Listener

1268 Views

2 replies

2 likes

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  • 2 replies
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Cannot play local files

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a song, everything goes dead, and I check to find it te...

Casual Listener

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a so...

371 Views

0 replies

0 likes

  • 371 Views
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No access to own playlists

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I am getting this message? It's very annoying

Newbie

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I...

Thedev

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Playback issues

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you!

Newbie

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you! 

meahtenoha

Spotify

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
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Playback stops / is messed up after songs from "Social Distortion" or "Mike Ness"

Hi there! Subject sounds strange, but that's how it is. I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There are no errors with the playback until the point where Spotify has to play a song...

Visitor

Hi there!   Subject sounds strange, but that's how it is.   I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There ar...

Brent212

Roadie

953 Views

2 replies

0 likes

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Soft bass through aux into surround sound sys

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on audio effects to fix it, on the app. I have a Samsun...

Newbie

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on...

868 Views

0 replies

2 likes

  • 868 Views
  • 0 replies
  • 2 likes

Solved!! Local Files -- Album Art

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubuntu, but I get the generic album art on Android. Any ...

Visitor

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubunt...

jessieLmiller

Newbie

31332 Views

26 replies

0 likes

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  • 26 replies
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Artist View Under Collection Sorts by "The"

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T". This is bad, and seems to be a simple mistake in coding (since other artist views ignore "The" when sortin...

Roadie

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T".  This is bad, and seems to be a simple mistake in ...

497 Views

0 replies

1 likes

  • 497 Views
  • 0 replies
  • 1 likes

Some tracks will not play

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but there's no sound. (Both on and offline). On some trac...

Newbie

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but ...

eefzelf

Newbie

626 Views

2 replies

0 likes

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  • 2 replies
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Upgrade not working

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Newbie

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Taylor

Community Legend

433 Views

1 replies

0 likes

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BIG number time/counter needed on PDA screen

Hi, I use spotify playlist for spinning training workout purpose. The time/counter is very small and that is a bit pitty; to diffiult to see.. I want to see BIG numbers to watch for specific times to stand-up of go-down. Does anyone know a app that w...

Newbie

Hi,   I use spotify playlist for spinning training workout purpose. The time/counter is very small and that is a bit pitty; to diffiult to see.. I want to see BIG numbers to wa...

377 Views

0 replies

0 likes

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Problems With Spotify on Android

Spotify doesn't start at all. It just stays grey. What I did: -Doing the troubleshooting with deleting the cache and the data, both from the phone and sd storage. Then I uninstalled Spotify and restarted the phone. Afterwards I installed Spotify agai...

Casual Listener

Spotify doesn't start at all. It just stays grey.   What I did: -Doing the troubleshooting with deleting the cache and the data, both from the phone and sd storage. Then I uninstalled Spo...

DeRoomzzz

Newbie

588 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes