Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209503 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558853 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461914 Views
575 replies
39 likes
when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn off the offline mode. I've done that several times trying it...
when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn o...
Community Legend
1702 Views
7 replies
0 likes
I imported all my music, created the playlists, and uploaded them to the cloud and copied them to my android device. I then deleted all my own music (thankfully after a backup) FAIL I immediately had problems with my new playlists not being able to f...
I imported all my music, created the playlists, and uploaded them to the cloud and copied them to my android device. I then deleted all my own music (thankfully after a backup) FAIL ...
Community Legend
1096 Views
7 replies
0 likes
I have an Artist Radio based on Say Anything on my windows PC that I can play fine in Spotify. But it doesn't work on my Android. The Say Anything statoin shows on my Android device (a Nexus 4), but when I choose to play it it just says loading for a...
I have an Artist Radio based on Say Anything on my windows PC that I can play fine in Spotify. But it doesn't work on my Android. The Say Anything statoin shows on my Android device (a Nexus 4), but ...
Regular
1819 Views
2 replies
0 likes
I'm sure this answer is out here but I can't find it. I have my music library stored on my PC and most of that same music stored on my Android smartphone (RazrMaxxHD). Spotify is asking me to "download" playlists that already exist on my Android phon...
I'm sure this answer is out here but I can't find it. I have my music library stored on my PC and most of that same music stored on my Android smartphone (RazrMaxxHD). Spotify is asking m...
Community Legend
534 Views
1 replies
0 likes
Hi.1. How do i make a folder on my android?2.How can i make offline playlists stay in the folder? When i choose one of my offline lists, i see them in the list of downloaded playlists. When i have many playlists for albums, it gets really messy.
Hi. 1. How do i make a folder on my android? 2.How can i make offline playlists stay in the folder? When i choose one of my offline lists, i see them in the list of downloaded playlists. When i hav...
Community Legend
621 Views
3 replies
0 likes
I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still not give up and give one last chance to Spotify to ...
I was really excited when I hopped on to Spotify, but the experience has been nothing but just a pain so far. It has been working fine before, but past few versions have been a nightmare. I'll still ...
Community Legend
11562 Views
31 replies
1 likes
I'm looking for a Android device that is about the size of a phone with a 4" screen that is not a phone. I'm posting here because my number one thing I want it for is spotify. Im having issues with my phone when It comes to media, but as a phone. So ...
I'm looking for a Android device that is about the size of a phone with a 4" screen that is not a phone. I'm posting here because my number one thing I want it for is spotify. Im having issues with m...
Music Fan
3989 Views
5 replies
0 likes
I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done". Does anyone know where my issue may lie?
I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done". Does anyone know where my issue may lie?
Community Legend
1990 Views
2 replies
2 likes
Hi,Im having some problems with my premium account. I can download playlists and listen to them in online mode. When I switch to offline mode, the subscription count, artist image and additional information disappears. The song starts "playing" but t...
Hi, Im having some problems with my premium account. I can download playlists and listen to them in online mode. When I switch to offline mode, the subscription count, artist image and additional in...
Community Legend
1223 Views
3 replies
0 likes
I know there have been similar threads already posted on this and I am also aware that Spotify is limited to premium for mobile devices. The reason for my post is that I wish to purchase a new tablet preferably an android one. My research regarding t...
I know there have been similar threads already posted on this and I am also aware that Spotify is limited to premium for mobile devices. The reason for my post is that I wish to purc...
Music Fan
2423 Views
6 replies
0 likes
Hey. 1st time post. I've got Spotify premium installed on my laptop and Android phone. When I make a playlist on my laptop there seem to be way more songs available than on my phone? For instance, I created an Oasis playlist with 45 songs in it. My A...
Hey. 1st time post. I've got Spotify premium installed on my laptop and Android phone. When I make a playlist on my laptop there seem to be way more songs available than on my p...
Community Legend
956 Views
1 replies
0 likes
Hi All, I have Spotify Premium on my PC. But when i try it on my phone there comes a message that i need to buy Premium. I use the same login on Phone as i use on the PC. Can someone help me. Thnx
Hi All, I have Spotify Premium on my PC. But when i try it on my phone there comes a message that i need to buy Premium. I use the same login on Phone as i use on the PC. &n...
Community Legend
1116 Views
7 replies
0 likes
Hello! As some of you may know, the Sony Xperia SP has a 3 LEDS on its bottom that can change their colours and the intensity of light to what's happening on the screen. Sony even put this on another level and when listening to the music on default X...
Hello! As some of you may know, the Sony Xperia SP has a 3 LEDS on its bottom that can change their colours and the intensity of light to what's happening on the screen. Sony even put this...
2667 Views
0 replies
1 likes
I like to use Spotify to find classical albums I don't know yet. Spotify finds for instance 33 albums searching for the combination Bach (composer) and Gardiner (a conductor known for good recordings). But, my portable Spotify on android displays onl...
I like to use Spotify to find classical albums I don't know yet. Spotify finds for instance 33 albums searching for the combination Bach (composer) and Gardiner (a conductor known for good recordings...
Regular
860 Views
2 replies
0 likes
So I fancied listening to some chilled electronica to round off the evening - I searched for the artist Galaxy, but because there are at least five other artists with the word "galaxy" in their name, my Galaxy wasn't listed. I couldn't remember the n...
So I fancied listening to some chilled electronica to round off the evening - I searched for the artist Galaxy, but because there are at least five other artists with the word "galaxy" in their name,...
Regular
828 Views
2 replies
0 likes
Hi, I use an Android tablet and the Spotify app just updated itself. Two issues I have: i) The app now forces my tablet into portrait mode, whereas before it worked either portrait or landscape ii) When I search for an album, I am only presented with...
Hi, I use an Android tablet and the Spotify app just updated itself. Two issues I have: i) The app now forces my tablet into portrait mode, whereas before it worked e...
Regular
4402 Views
6 replies
4 likes
I've done a search through the postings and it appears, at least historically, that the Android search facility is somewhat crippled. I've tries doing simple searches on 3 different Android platforms (HTC One, Samsung note 2, SAmsung note 10.1) and a...
I've done a search through the postings and it appears, at least historically, that the Android search facility is somewhat crippled. I've tries doing simple searches on 3 different Android platforms...
Community Legend
1295 Views
3 replies
1 likes
Why is the Kindle Fire app so outdated? Did Spotify forget to update it on the Amazon App store as well? Lets all remember "Fire OS" is just Android, there's no reason it shouldn't have the newest version.
Why is the Kindle Fire app so outdated? Did Spotify forget to update it on the Amazon App store as well? Lets all remember "Fire OS" is just Android, there's no reason it shouldn't have t...
782 Views
0 replies
0 likes
Just says spotify has stopped working. Have tried uninstalling then putting back on but same. Anyone else getting this ?
Just says spotify has stopped working. Have tried uninstalling then putting back on but same. Anyone else getting this ?
Community Legend
2168 Views
5 replies
0 likes
iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now. What is the delay for the Android version? Folders are an essential part of the user experience and should be consistent across all operating systems, so...
iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now. What is the delay for the Android version? Folders are an essential part of...
Casual Listener
18304 Views
28 replies
20 likes
