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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6887 Views

0 replies

7 likes

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  • 7 likes

App won't let me past login after reinstall.

I'm using Spotify Premium on my Samsung Galaxy ACE2 since november, and everything went right until one or two weeks ago. I was hearing music, I get out of the application, and the next time I wanted to get into Spotify, every thing was white on the ...

Newbie

I'm using Spotify Premium on my Samsung Galaxy ACE2 since november, and everything went right until one or two weeks ago. I was hearing music, I get out of the application, and the next time I want...

Taylor

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Unable to log in with Facebook on app

So when I try to log into spotify through facebook it will open up the Facebook log in page and then the next page (url starts with fbconnect://) won't load, where it would normally load and bring spotify back up and log me in. Been having this probl...

Casual Listener

So when I try to log into spotify through facebook it will open up the Facebook log in page and then the next page (url starts with fbconnect://) won't load, where it would normally load and bring ...

mikevasquez

Newbie

3883 Views

13 replies

0 likes

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  • 13 replies
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Solved!! Unable to sync playlists between Nexus 7 and PC

Hi I am unable to sync playlists between my PC (Windows 7) and spotify on my Android Nexus 7. I have started, stopped and restarted spotify on both devices a number of times now. I have used the sync feature before so I know it works (at least it did...

Casual Listener

Hi   I am unable to sync playlists between my PC (Windows 7) and spotify on my Android Nexus 7. I have started, stopped and restarted spotify on both devices a number of times now. I have us...

Joe

Community Legend

1750 Views

6 replies

0 likes

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  • 6 replies
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Playing offline synced playlists/songs on phone.

I have a few playlists offlined/synced to my phone. Will playing these songs use my phone's data plan or sinced they're offlined they won't affect any data usage? or do i have to turn Offline Mode on in order to make sure no data serviced is used? th...

Regular

I have a few playlists offlined/synced to my phone.  Will playing these songs use my phone's data plan or sinced they're offlined they won't affect any data usage?  or do i have to turn Off...

smoothmc40

Regular

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

Downloaded playlists repeatedly re-download

i have a few playlists that I have downloaded to my phone. Every week or so the lists, while still shown as downloaded on the playlist screen, when I open them up they show as downloading again. This happens to all lists regardless of if they have be...

Newbie

i have a few playlists that I have downloaded to my phone.    Every week or so the lists, while still shown as downloaded on the playlist screen, when I open them up they show as downlo...

Joe

Community Legend

348 Views

2 replies

0 likes

  • 348 Views
  • 2 replies
  • 0 likes

Spotify app wrongly claiming "no internet connection available" with premium account

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it will load my playlist, but then won't let me play an...

Regular

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it w...

Whogivsachit

Casual Listener

1256 Views

13 replies

0 likes

  • 1256 Views
  • 13 replies
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All my playlists have been changed!!!

Hi, every month i got the same problem with my playlist on the android, all my download playlist dissapear & i have to download again. ithink is becouse i pay two account with the same creditcard¿?¿¿? i will be happy if i fix this problem. Hola, cada...

Casual Listener

Hi, every month i got the same problem with my playlist on the android, all my download playlist dissapear & i have to download again. ithink is becouse i pay two account with the same creditcard...

meahtenoha

Spotify

306 Views

3 replies

0 likes

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  • 3 replies
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Playlist in offline mode

Hey there!I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode.I use Spotify every day on my Android phone, and this is really irritating. I have tried to delete Spotify from my phone and ins...

Casual Listener

Hey there! I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode. I use Spotify every day on my Android phone, and this is really irritat...

Joe

Community Legend

1218 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Spotify charts on mobile unit

How can i use spotify charts on my mobile unit?

Newbie

How can i use spotify charts on my mobile unit?

Marco

Community Legend

815 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Difference between "offline" and "download" playlists

What is the difference between flagging a playlist for offline listening and downloading it? I am assuming marking a playlist as offline on your computer makes it available if say, your laptop, is not connected to the internet at the time you are lis...

Casual Listener

What is the difference between flagging a playlist for offline listening and downloading it?   I am assuming marking a playlist as offline on your computer  makes it available if say, y...

smelico

Community Legend

3687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem with SD card storage (regular "hax" not working anymore).

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the software but it still stores on my phone. I've done i...

Casual Listener

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the so...

alittlepeace

Regular

756 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Offline tracks not playing due to no connection.

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Regular

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Joe

Community Legend

851 Views

5 replies

0 likes

Android App
Offline Access
  • 851 Views
  • 5 replies
  • 0 likes

Why must I have premium?

I'm sure this has been adressed before, but I figured I'd ask anyway. I have an andriod tablet, that is not a mobile device, it's only used in my house on my Wi-Fi less than 5 feet from my computer that has Spotify free. Why the deuce must I pay 10 b...

Visitor

I'm sure this has been adressed before, but I figured I'd ask anyway. I have an andriod tablet, that is not a mobile device, it's only used in my house on my Wi-Fi less than 5 feet from my computer t...

Marco

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Spotify not playing over Bluetooth

Hi,The last few days Spotify will not play over the Bluetooth in my Ford Fusion. I brought my vehicle to the dealer and my Sync system is up to date, and other Bluetooth features of my phone are working correctly. Any ideas on how I can get Spotify t...

Casual Listener

Hi, The last few days Spotify will not play over the Bluetooth in my Ford Fusion. I brought my vehicle to the dealer and my Sync system is up to date, and other Bluetooth features of my phone are...

Peter__

Community Legend

667 Views

3 replies

0 likes

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  • 3 replies
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Goodbye Spotify. Hello Google All Access

Stuck with Spotify for a year hoping they would get this app in a consistently working state. Giving up. Moving to Google All Access (and saving $2 a month). Ciao Spotify.

Casual Listener

Stuck with Spotify for a year hoping they would get this app in a consistently working state. Giving up. Moving to Google All Access (and saving $2 a month).    Ciao Spotify. 

BimmerM3

Casual Listener

665 Views

2 replies

0 likes

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  • 2 replies
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Syncing questions

Hi there. Sorry if this has been asked before, but i couldnt find a thread for it: I just bought a new phone and i want to import my almost 2000 offline synced songs which I have on my SD card. Is there any way to do this? Tried downloading the songs...

Regular

Hi there. Sorry if this has been asked before, but i couldnt find a thread for it:   I just bought a new phone and i want to import my almost 2000 offline synced songs which I have on my SD ...

Joe

Community Legend

472 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

One single song cannot be played in offline

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be downloaded. As long as Spotify is online the song can b...

Casual Listener

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be down...

ascg

Casual Listener

522 Views

4 replies

0 likes

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  • 4 replies
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Not able to download or sync in my android mobile

Hello, I'm not able to download to my android mobile. If I try to use PC for sync, the mobile doesn't appear under devices. When I try direct download from mobile, it stays forever in 0% downloading. I reinstalled mobile applicationBoth devices are u...

Casual Listener

Hello, I'm not able to download to my android mobile. If I try to use PC for sync, the mobile doesn't appear under devices. When I try direct download from mobile, it stays forever in 0% downloading....

niconoelia

Casual Listener

491 Views

4 replies

0 likes

  • 491 Views
  • 4 replies
  • 0 likes

fail to display page when trying to log in using facebook

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser and immediately says that the web page is unavailable...

Newbie

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser an...

Liam

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
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Missing features

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!! I'd like to hear if it's possible to have in the future. Cheers and keep improving Spotify! Leo

Regular

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!   I'd like to hear if it's possible to have in the futur...

Liam

Community Legend

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes