Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201500 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201500 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545713 Views

78 replies

3 likes

  • 545713 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453361 Views

571 replies

38 likes

Account
Free
  • 453361 Views
  • 571 replies
  • 38 likes

Playlist download getting stuck on songs

This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently. Last night, as I do most Monday nights, I created my new playlist of new songs for the wee...

Roadie

This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently.   Last night, as I do most Mon...

Joe

Community Legend

3072 Views

6 replies

1 likes

  • 3072 Views
  • 6 replies
  • 1 likes

spotify keeps on pausing when screen is off.

when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops.

Casual Listener

when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops. 

Joe

Community Legend

1586 Views

3 replies

0 likes

  • 1586 Views
  • 3 replies
  • 0 likes

imported iTunes playlists "The track is not available"

I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is grayed out and I receive an error of "The track is not ...

Casual Listener

I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is gray...

Joe

Community Legend

1807 Views

11 replies

0 likes

  • 1807 Views
  • 11 replies
  • 0 likes

Audio pausing with bluetooth and Google Maps - Galaxy S4

Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issues with bluetooth. However, using a navagation app w...

Regular

Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issue...

Joe

Community Legend

3572 Views

1 replies

0 likes

  • 3572 Views
  • 1 replies
  • 0 likes

Private Session control will be tedious

In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/ONDon't share to others what you're listening to. Private session lasts until you've been inactive...

Newbie

In general, I love the new Android app, but I wanted to confirm something.  Let me know if I've misunderstood this.  From Settings...       Private Session  OFF/...

Joe

Community Legend

7981 Views

13 replies

16 likes

  • 7981 Views
  • 13 replies
  • 16 likes

Skipping track fails when connected to car via bluetooth

When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with songs 1, 2, and 3. I'm playing song 1 and hit "next" to skip to...

Visitor

When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end.   But let's say I have a playlist with s...

Joe

Community Legend

1056 Views

1 replies

0 likes

  • 1056 Views
  • 1 replies
  • 0 likes

2.3 CM7 no sound on certain songs

I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my laptop where I can play them. Trying to find a friend ...

Regular

I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my lap...

JakkeJakobsen

Regular

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't recognize android phone over wifi!

Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my android... is there a work-around so I can get my local files on t...

Newbie

Hey there,    I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my ...

Joe

Community Legend

2702 Views

6 replies

0 likes

  • 2702 Views
  • 6 replies
  • 0 likes

When resuming a track, the track is repeated afterwards

Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4.0.3) that has been synced offline. Then I pause the song / unplug my head p...

Regular

Hi,   I am experiencing an issue which I think only is occuring since the last update from Play Store.   Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4....

EarlPurple

Roadie

1027 Views

2 replies

0 likes

Play
repeat
resume
  • 1027 Views
  • 2 replies
  • 0 likes

spotify doesnt arange songs according popularity

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Casual Listener

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

Esamattihein

Casual Listener

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

Sync without WLAN

Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix

Newbie

Hello Community,   I am the enthusiastic user of a 30 days permium trial version.   I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? &nbsp...

Peter__

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Song not available for play (Grayed out)

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...

Casual Listener

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this m...

Moralizing

Casual Listener

562 Views

4 replies

0 likes

  • 562 Views
  • 4 replies
  • 0 likes

Queue management is so broken (reorder queue)

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...

Newbie

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...

818 Views

0 replies

5 likes

  • 818 Views
  • 0 replies
  • 5 likes

Mobile phone will not sync to desktop application for local files

Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...

Casual Listener

Hello,   I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...

Josh

Community Legend

801 Views

5 replies

0 likes

  • 801 Views
  • 5 replies
  • 0 likes

Unable to star local files on mobile phone

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Gig Goer

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

webplayer Facebook

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Newbie

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Joe

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Linkin Park - Given Up and radiohead - Karma police. not working??

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?

Casual Listener

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song? 

Joe

Community Legend

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Enable to turn off the lock screen widget in Android 4.2+

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all the time. Plus I prefer to see dash clock instead. PL...

Casual Listener

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all th...

Mark80508

Newbie

1183 Views

1 replies

4 likes

  • 1183 Views
  • 1 replies
  • 4 likes

problems sharing playlist

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up. I've made sure I am not in private session

Regular

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up....

Joe

Community Legend

1845 Views

8 replies

0 likes

Windows
  • 1845 Views
  • 8 replies
  • 0 likes

Wrong Username and Password Android

Hello guys, I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong even if i put the right one. Someone out there with same problem...

Newbie

Hello guys,   I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong ev...

Joe

Community Legend

1464 Views

2 replies

0 likes

  • 1464 Views
  • 2 replies
  • 0 likes