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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209546 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209546 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558949 Views

78 replies

3 likes

  • 558949 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461957 Views

575 replies

39 likes

Account
Free
  • 461957 Views
  • 575 replies
  • 39 likes

Solved!! Online with offline list

Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app wouldn´t charge me for any data for the downloaded tracks. It would be...

Casual Listener

Hi,   Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app woul...

mandylions

Casual Listener

1157 Views

2 replies

0 likes

inbox
Offline Access
Spotify Premium
  • 1157 Views
  • 2 replies
  • 0 likes

Solved!! playlist and play queue order

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...

Casual Listener

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...

Peter__

Community Legend

4809 Views

3 replies

0 likes

  • 4809 Views
  • 3 replies
  • 0 likes

Spotify & Pioneer

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Newbie

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Joe

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Cannot share to Spotify friends - Galaxy Note 2

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Casual Listener

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Icynova84

Casual Listener

592 Views

4 replies

0 likes

  • 592 Views
  • 4 replies
  • 0 likes

Imported MP3 files, extreme low volume.

Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned out to be really low compared with non imported songs. And i a...

Casual Listener

Hi,   I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned ...

emiel89

Casual Listener

954 Views

4 replies

1 likes

  • 954 Views
  • 4 replies
  • 1 likes

Spotify Removes my downloaded Playlists

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...

Newbie

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Phone signal doesn't starts when using headphones.

Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not using headphones and only the phone speakers. Also works with...

Casual Listener

Hi   I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not...

Bergq

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Can not sync playlists to my Samsung s3

Ill try my best to explain my problem.Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only local files synced or pending and I cant do anything?I ...

Newbie

Ill try my best to explain my problem. Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only ...

Joe

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Spotify Mobile App (Premium account, created with Facebook account) Not posting to Facebook

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My preferences in the Spotify Mobile App AND on all desktop (2 PCs - one Windows ...

Regular

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4  Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total)   My pre...

Peter__

Community Legend

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

Spotify Premium Mobile Not Working

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had spotify premium for two years and i will cancel my subs...

Regular

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had sp...

tuomashki

Casual Listener

3702 Views

16 replies

0 likes

Premium
  • 3702 Views
  • 16 replies
  • 0 likes

[HTC Wildfire S]Uneven playback with downloaded tracks

Dear Spotify CommunityI have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problemOver the last week I have been experiencing sound problems with downloaded playlists. The content is uneven or stutters. It...

Newbie

Dear Spotify Community I have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problem Over the last week I have been experiencing sound problems with do...

Joe

Community Legend

1158 Views

6 replies

0 likes

  • 1158 Views
  • 6 replies
  • 0 likes

Solved!! android streaming problems

Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having a streaming problem again but according to the web ...

Newbie

Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having ...

Joe

Community Legend

3536 Views

5 replies

2 likes

  • 3536 Views
  • 5 replies
  • 2 likes

lg g2 flip cover

HelloI've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window?

Newbie

Hello I've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window? 🙂

Goodman

Spotify Legend

1456 Views

1 replies

6 likes

lg g2 flip cover
  • 1456 Views
  • 1 replies
  • 6 likes

Standard Volume Slider - Android

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to use the rocker on the side of the phone to change vo...

Newbie

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to u...

Joe

Community Legend

840 Views

1 replies

0 likes

Android
Android App
volume
  • 840 Views
  • 1 replies
  • 0 likes

How do I manage my devices?

Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I can’t listen to 50% of my previously downloaded Spotify playli...

Casual Listener

Hi team,   I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I ...

Joe

Community Legend

4476 Views

3 replies

0 likes

  • 4476 Views
  • 3 replies
  • 0 likes

Memory on Galaxy S2

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopped as no space left on device' . Even though i have...

Regular

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopp...

PedroPedro

Regular

717 Views

4 replies

0 likes

  • 717 Views
  • 4 replies
  • 0 likes

Dual accounts linked to the same facebook account and Ads for premium even though I have premium

Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened before and didn't surprise me. So, I did as I usually do - log in via fa...

Casual Listener

Hey!   So, I've been having all kinds of problems lately. I'll try to sum it up.   For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened...

Jack_H

Spotify

1373 Views

9 replies

0 likes

  • 1373 Views
  • 9 replies
  • 0 likes

USB syncing on Android

I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer to enable the rest to be sync'd. EDIT: Sorry, error in post,...

Regular

I bought a premium subscription so I could listen to my playlists on my mobile.   Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer ...

user-removed

Not applicable

10526 Views

10 replies

5 likes

  • 10526 Views
  • 10 replies
  • 5 likes

Need help upgrading to premium from free trial and changing my country.

So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United states Virgin Islands. On my profile screen it won't ...

Regular

So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United st...

mooshmail

Newbie

2484 Views

21 replies

0 likes

  • 2484 Views
  • 21 replies
  • 0 likes

offline playlists noy downloading

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists, only a few songs download. Otherwise whole albums...

Newbie

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists...

Peter__

Community Legend

750 Views

2 replies

0 likes

Windows
  • 750 Views
  • 2 replies
  • 0 likes