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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852066 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852066 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17660 Views
  • 3 replies
  • 0 likes
  • 17660 Views
  • 3 replies
  • 0 likes

HTC Android - facebook popups

Hi there! Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to interrupt my training, get off the bike to check my my phone and I see wha...

  • Newbie
  • Hi there!   Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to inter...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! samsung s3 online/offline issues

Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im told when i log back in. why cant i stay online all...

  • Casual Listener
  • Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im ...
  • Richard
  • Roadie
  • 1329 Views
  • 4 replies
  • 0 likes
  • 1329 Views
  • 4 replies
  • 0 likes

Spotify on Samsung Galaxy Tab 2 (7")

My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...

  • Visitor
  • My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it?   Using Spotify on my tab was half the point buying it...&nb...
  • Sam
  • Spotify
  • 1727 Views
  • 3 replies
  • 1 likes
  • 1727 Views
  • 3 replies
  • 1 likes

Honeycomb support

The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once again prefers fine iOS apps above Android apps. I once...

  • Newbie
  • The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once aga...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Bug: Spotify won't stay online with songs available offline

Device: Samsung Galaxy Player YP-G1 Firmware 2.3.5 Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2 Build: GINGERBREAD.UKEI8 Spotify version 0.4.12.180 (but bug has been around for months and months) Steps to reproduce: 1. Install Spotify on devic...

  • Casual Listener
  • Device: Samsung Galaxy Player YP-G1  Firmware 2.3.5  Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2  Build: GINGERBREAD.UKEI8  Spotify version 0.4.12.180  ...
  • cr3amy
  • Roadie
  • 3106 Views
  • 28 replies
  • 3 likes
  • 3106 Views
  • 28 replies
  • 3 likes

Solved!! Some Offline issues

I have read a few treads I could not find any who describes my problem exactly so I'll try a new one and see if anyone has an answer. 1. To start with some songs does not show in synced playlists, the Spotify App just says Loading... on them and noth...

Screenshot_2012-06-01-11-17-18.png Screenshot_2012-06-01-11-18-06.png Screenshot_2012-06-01-11-18-12.png
  • Music Fan
  • I have read a few treads I could not find any who describes my problem exactly  so I'll try a new one and see if anyone has an answer.   1. To start with some songs does not show in syn...
  • Sam
  • Spotify
  • 441 Views
  • 4 replies
  • 0 likes
  • 441 Views
  • 4 replies
  • 0 likes

Solved!! Cannot login on Samsung Galaxy SIII

Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from logging in.

  • Casual Listener
  • Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from loggi...
  • davidtoube
  • Regular
  • 866 Views
  • 5 replies
  • 0 likes
  • 866 Views
  • 5 replies
  • 0 likes

Spotify dont work on my HTC Sensation - Android version 4.0.3

Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and just close the program. The black screen is there for like 1 sec. Can som...

  • Casual Listener
  • Hi,   I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me.   The issue is that when i try to start the program it just get black and ...
  • lsk1998
  • Casual Listener
  • 1260 Views
  • 2 replies
  • 0 likes
  • 1260 Views
  • 2 replies
  • 0 likes

Solved!! Playlists I created appearing as created 'by In'

So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6orbg/2012-06-03%2016.23.17.png Anybody else getting this? Is the...

  • Newbie
  • So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'.   https://www.dropbox.com/s/evcnfqjtan6...
  • David
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

3g mode and unlimited spotify

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

  • Newbie
  • My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
  • licenced
  • Community Legend
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

Solved!! Closing after 3 seconds

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem

  • Regular
  • Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...
  • licenced
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

screen on

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

  • Casual Listener
  • How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select
  • licenced
  • Community Legend
  • 582 Views
  • 1 replies
  • 1 likes
  • 582 Views
  • 1 replies
  • 1 likes

Solved!! Still stuck in offline mode

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...

  • Casual Listener
  • The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode.  This is ridiculous.  How is Spotify different from any other program if this functio...
  • licenced
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Note AT&T

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...

  • Newbie
  • Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...
  • grodaisaltsyra
  • Newbie
  • 847 Views
  • 4 replies
  • 0 likes
  • 847 Views
  • 4 replies
  • 0 likes

Solved!! Every time i log in to it kicks me out after 2 seconds.

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...

  • Casual Listener
  • Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...
  • sherm485
  • Casual Listener
  • 7723 Views
  • 4 replies
  • 0 likes
  • 7723 Views
  • 4 replies
  • 0 likes

Solved!! just signed up for premium and was charged twice?

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

  • Music Fan
  • Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
  • user-removed
  • Not applicable
  • 405 Views
  • 9 replies
  • 0 likes
  • 405 Views
  • 9 replies
  • 0 likes

Not enough space on disk - new issue for my phone

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...

  • Roadie
  • I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...
  • licenced
  • Community Legend
  • 1324 Views
  • 3 replies
  • 1 likes
  • 1324 Views
  • 3 replies
  • 1 likes

info box with no words in comes up when I try to play music on android tablet

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...

  • Newbie
  • I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...
  • licenced
  • Community Legend
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Cant use spotify on SD card

I have an samsung Galaxy S2 and wanted to use spotify on the external sd card now. So I used the FAQ hint https://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-c... and I change the directory on my S2 to "...

  • Regular
  •   I have an samsung Galaxy S2 and wanted to use spotify on the external sd card now. So I used the FAQ hint   https://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline...
  • user-removed
  • Not applicable
  • 1369 Views
  • 2 replies
  • 0 likes
  • 1369 Views
  • 2 replies
  • 0 likes