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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201542 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201542 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545769 Views

78 replies

3 likes

  • 545769 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453452 Views

571 replies

38 likes

Account
Free
  • 453452 Views
  • 571 replies
  • 38 likes

lg g2 flip cover

HelloI've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window?

Newbie

Hello I've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window? 🙂

Goodman

Spotify Legend

1435 Views

1 replies

6 likes

lg g2 flip cover
  • 1435 Views
  • 1 replies
  • 6 likes

Standard Volume Slider - Android

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to use the rocker on the side of the phone to change vo...

Newbie

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to u...

Joe

Community Legend

826 Views

1 replies

0 likes

Android
Android App
volume
  • 826 Views
  • 1 replies
  • 0 likes

How do I manage my devices?

Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I can’t listen to 50% of my previously downloaded Spotify playli...

Casual Listener

Hi team,   I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I ...

Joe

Community Legend

4437 Views

3 replies

0 likes

  • 4437 Views
  • 3 replies
  • 0 likes

Memory on Galaxy S2

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopped as no space left on device' . Even though i have...

Regular

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopp...

PedroPedro

Regular

688 Views

4 replies

0 likes

  • 688 Views
  • 4 replies
  • 0 likes

Dual accounts linked to the same facebook account and Ads for premium even though I have premium

Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened before and didn't surprise me. So, I did as I usually do - log in via fa...

Casual Listener

Hey!   So, I've been having all kinds of problems lately. I'll try to sum it up.   For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened...

Jack_H

Spotify

1335 Views

9 replies

0 likes

  • 1335 Views
  • 9 replies
  • 0 likes

USB syncing on Android

I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer to enable the rest to be sync'd. EDIT: Sorry, error in post,...

Regular

I bought a premium subscription so I could listen to my playlists on my mobile.   Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer ...

user-removed

Not applicable

10462 Views

10 replies

5 likes

  • 10462 Views
  • 10 replies
  • 5 likes

Need help upgrading to premium from free trial and changing my country.

So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United states Virgin Islands. On my profile screen it won't ...

Regular

So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United st...

mooshmail

Newbie

2415 Views

21 replies

0 likes

  • 2415 Views
  • 21 replies
  • 0 likes

offline playlists noy downloading

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists, only a few songs download. Otherwise whole albums...

Newbie

I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists...

Peter__

Community Legend

733 Views

2 replies

0 likes

Windows
  • 733 Views
  • 2 replies
  • 0 likes

Solved!! More devices online at same time with same account

Hi.I have a question Why can't there be more than one user/device online on spotify at the same time at the same account?Im borrowing my spotify to a god friend, and we have a big issue. If im on internet (WI-FI) and he is on internet (WI-FI) at same...

Music Fan

Hi. I have a question 🙂   Why can't there be more than one user/device online on spotify at the same time at the same account? Im borrowing my spotify to a god friend, and we have a big iss...

Joe

Community Legend

3154 Views

4 replies

0 likes

  • 3154 Views
  • 4 replies
  • 0 likes

How to store offline music on the external SD card on andriod

any idea how to do this? ive tried the rapidshare and drop box links, but none of them work.

Newbie

any idea how to do this? ive tried the rapidshare and drop box links, but none of them work.

Joe

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium user in a foreign country

Hi guys I've got 2 new Android devices (phone and tablet) but can't seem to access Spotify in the Play Store? It seems that it picks up from my carrier that I'm no longer in the USA. Which isn't a problem as I have Spotify Premium but I can't downloa...

Regular

Hi guys   I've got 2 new Android devices (phone and tablet) but can't seem to access Spotify in the Play Store? It seems that it picks up from my carrier that I'm no longer in the USA. Which...

AliceSch

Casual Listener

1866 Views

6 replies

0 likes

  • 1866 Views
  • 6 replies
  • 0 likes

I want a discount until posting to Facebook is fixed.

Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium member. I have to login to Facebook to use the mobil...

Roadie

Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium m...

Josh

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Device not showing up. Phone will not sync. Local files greyed out.

I'm kind of getting pissed off now. No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed the battery, then reinstalled everything. I'm so, so very surpr...

Casual Listener

I'm kind of getting pissed off now.   No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed t...

Joe

Community Legend

6600 Views

5 replies

0 likes

  • 6600 Views
  • 5 replies
  • 0 likes

No Internet connection available - HTC One, T-Mobile LTE

Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue when on 2G or 3G. I have uninstalled and reinstalled ...

Casual Listener

Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue ...

Joe

Community Legend

1118 Views

3 replies

0 likes

  • 1118 Views
  • 3 replies
  • 0 likes

android app

hi, my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to delete all my offline playlists so I suddently can't play anything...

Casual Listener

hi,   my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to dele...

Joe

Community Legend

1016 Views

5 replies

0 likes

  • 1016 Views
  • 5 replies
  • 0 likes

Spotify Radio on Galaxy s4 stops playing after phone screen turns off

Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way to keep it playing is to have your phone perpetually...

Casual Listener

Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way t...

Joe

Community Legend

1132 Views

1 replies

0 likes

  • 1132 Views
  • 1 replies
  • 0 likes

Using a "public" internet spot to put music on phone?

I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone. Well, before I came to college, I would just get the devices on the same wi-fi and it would show up in devices. H...

Newbie

I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone.  Well, before I came to college, I would just get the dev...

Peter__

Community Legend

1097 Views

2 replies

0 likes

  • 1097 Views
  • 2 replies
  • 0 likes

Spotify Android can't connect to Facebook first time use

I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other sites.

Newbie

I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other...

Joe

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Kudos to premium support staff and lingering issues: cache, downloaded playlists

About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback. I have nothing but praise to the premium support ...

Music Fan

About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback...

Egidio

Music Fan

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes

[Android] Troubleshooting Spotify

Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll. Device was recognised by the installation app but could not install on the phone. Phone notification reads - Error while downloading "Spotify" - "...

Newbie

Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll.  Device was recognised by the installation app but could not install on the phone.  P...

Peter__

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes