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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375591 Views

541 replies

34 likes

Account
Free
  • 375591 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

Going around in circles

Had a premium account and have changed my card details - since then my subscription has changed and when I try and subscribe to premium again it takes me back to Facebook loging page and then back to spotify home page, then back to Facebook! have del...

Newbie

Had a premium account and have changed my card details - since then my subscription has changed and when I try and subscribe to premium again it takes me back to Facebook loging page and then back to...

Joe

Community Legend

463 Views

2 replies

0 likes

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  • 2 replies
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lost downloads/recovery...please help

Just randomly, I opened up my Spotify and all my downloaded music in my playlist was gone. Additionally I tried to re-download them and my downloads are stuck at 0%. Any help would be appreciated.

Regular

Just randomly, I opened up my Spotify and all my downloaded music in my playlist was gone.  Additionally I tried to re-download them and my downloads are stuck at 0%.  Any help would be app...

martina123

Newbie

2014 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Offline Mode needs to be online for a moment

Hello, i am quite new to spotify and have since yesterday a problem with the downloaded songs in the offline mode on my android device (S3 mini). I already cleared the cache, deinstalled spotify, deleted the /android/data/spotify folders and reinstal...

Gig Goer

Hello, i am quite new to spotify and have since yesterday a problem with the downloaded songs in the offline mode on my android device (S3 mini).   I already cleared the cache, deinstalled s...

Zoriel

Gig Goer

571 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify makes Samsung G3 4G shake

Hi GuysJust got a replacement Samsung Galaxy S3. I installed Spotify. It works fine, but includes a feature which makes the phone shake along with the bass. It is extremely annoying, and I cannot figure out how to turn it off. It does not happen with...

Casual Listener

Hi Guys Just got a replacement Samsung Galaxy S3. I installed Spotify. It works fine, but includes a feature which makes the phone shake along with the bass. It is extremely annoying, and I cannot...

Joe

Community Legend

962 Views

7 replies

0 likes

  • 962 Views
  • 7 replies
  • 0 likes

[BUG] senders are mixed in INBOX

Hello, Problem : In the INBOX (in adroid app only) the senders of tracks are displayed in the wrong order Example : friend 1 sent song 1 friend 2 sent song 2 friend 3 sent song 3 friend 4 sent song 4 While everything is displayed properly on Spotify ...

Regular

Hello,   Problem : In the INBOX (in adroid app only) the senders of tracks are displayed in the wrong order   Example : friend 1 sent song 1 friend 2 sent song 2 friend 3 se...

wispmax

Regular

800 Views

3 replies

0 likes

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Solved!! Syncing from android to computer- can it be done?

Hi I am not very savvy so please forgive this question if it seems ridiculous. I use my galaxy note II a whole lot more than I use my home computer so I have a heap of artists I have added to my collection and downloaded straight to my phone. However...

Casual Listener

Hi I am not very savvy so please forgive this question if it seems ridiculous.  I use my galaxy note II a whole lot more than I use my home computer so I have a heap of artists I have added to...

Peter__

Community Legend

978 Views

7 replies

0 likes

  • 978 Views
  • 7 replies
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HTC ChaCha playing jumps and locks

when i play songs (ONLY WHEN SCREEN OFFs, if I unlock screen, the rpoblem solves) online with my spotify, and when I listen it throught my earphones or car bluethooth, it shocks, the song coninues playing but jumping, (like cpu problems) i have teste...

Casual Listener

when i play songs (ONLY WHEN SCREEN OFFs, if I unlock screen, the rpoblem solves) online with my spotify, and when I listen it throught my earphones or car bluethooth, it shocks, the song coninues pl...

ederarr

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Why Dont I see number on phone..

Hi, I am putting number in my laptop in spotify which are not in Spotify. So I import them in spotify and put it in a playlist. On de laptop it is working. But now i want to have it on my phone and tablet I see them but they are not availble. What is...

Roadie

Hi,   I am putting number in my laptop in spotify which are not in Spotify. So I import them in spotify and put it in a playlist. On de laptop it is working.   But now i want to hav...

Peter__

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Low volume on Android - some kind of explanation

Hi I myself has experienced the most annoying thing where the volume on my S3, when starting a new track for example, reduces by approx 30% within a half a second. After been reading a couple of posts, I ended up with the solution to turn the EQ off....

Casual Listener

Hi    I myself has experienced the most annoying thing where the volume on my S3, when starting a new track for example, reduces by approx 30% within a half a second.  After been...

Fettklomp

Newbie

2090 Views

3 replies

0 likes

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  • 3 replies
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music on mobile phone plays with interruptions

I have a premium account and have been playing Spotify for over a year on my Samsung GT-55360 with no problems. Since last week however, the music often starts 'stuttering' and even slows down. I have tried several things : I have updated my mobile; ...

Casual Listener

I have a premium account and have been playing Spotify for over a year on my Samsung GT-55360 with no problems. Since last week however, the music often starts 'stuttering' and even slows down. I hav...

pswimberghe

Casual Listener

782 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Log in request every time I start Spotify

I just bought a brand new Samsung i9505 and installed Spotify on it. I've been using Spotify as a premium customer for a while and it's always worked on my old phone. However with this new phone and brand new install, it keeps asking me to log in eve...

Newbie

I just bought a brand new Samsung i9505 and installed Spotify on it. I've been using Spotify as a premium customer for a while and it's always worked on my old phone. However with this new phone and ...

Joe

Community Legend

1826 Views

3 replies

0 likes

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Playlists deleted
  • 1826 Views
  • 3 replies
  • 0 likes

Some downloaded songs wont play

I've searched the forum for solutions, but haven't found anything. I use a Sony Xperia Z and some of the songs I've downloaded just refuse to play on my phone. If I play them on my computer they work just fine. I've tried to delete them for the playl...

Regular

I've searched the forum for solutions, but haven't found anything.   I use a Sony Xperia Z and some of the songs I've downloaded just refuse to play on my phone. If I play them on my compute...

Joe

Community Legend

1991 Views

11 replies

1 likes

  • 1991 Views
  • 11 replies
  • 1 likes

Android import Songs that are not on Spotify

Hello Spotify-Community! I have the problem, that i have some underground music, that I can not download on my phone, is that fixable, or what do I have to do? Thanks beforehand Saloh

Casual Listener

Hello Spotify-Community! I have the problem, that i have some underground music, that I can not download on my phone, is that fixable, or what do I have to do? Thanks beforehand Saloh

Joe

Community Legend

4635 Views

7 replies

1 likes

  • 4635 Views
  • 7 replies
  • 1 likes

Solved!! Spotify Code

Hey guys. i need some help i was wondering if i buy a code from a store in Sweden will the code work everywhere for example USA. England, Kina?

Casual Listener

Hey guys. i need some help   i was wondering if i buy a code from a store in Sweden will the code work everywhere for example USA. England, Kina?

poles97

Casual Listener

666 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Blackouts while listening on Android

Hello Spotify community, I'm using Spotify Premium for a couple of days now and I'm very happy with that. But I've discovered that sometimes there are "blackouts" when I'm listening to music on my mobile (Samsung Galaxy S2, Cyanogenmod 10.1.3 RC2). W...

Casual Listener

Hello Spotify community, I'm using Spotify Premium for a couple of days now and I'm very happy with that. But I've discovered that sometimes there are "blackouts" when I'm listening to music on my m...

karbas

Casual Listener

1068 Views

12 replies

0 likes

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  • 12 replies
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Playlists Undownloaded EVERY MORNING

Spotify, for the past week I've been caught in a very frustrating cycle - I sync my playlists at night, expecting that on my commute the next morning I'll be able to listen to all my favorite tunes, only to find when I wake up that everything I downl...

Casual Listener

Spotify, for the past week I've been caught in a very frustrating cycle - I sync my playlists at night, expecting that on my commute the next morning I'll be able to listen to all my favorite tunes, ...

rar358

Casual Listener

1189 Views

7 replies

1 likes

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  • 7 replies
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Deleting playlist tracks on the fly on Android - can I use Dropbox, or more specifically, Dropsync?

Quick note about drop sync - it 2-way syncs tracks to and from the dropbox cloud with no fuss. I could therefore 2 way sync my whole Spotify 'database' of playlists and tracks. What I'm interested in is being able to easily delete a track in the play...

Visitor

Quick note about drop sync - it 2-way syncs tracks to and from the dropbox cloud with no fuss.   I could therefore 2 way sync my whole Spotify 'database' of playlists and tracks.   ...

user-removed

Not applicable

1190 Views

2 replies

0 likes

down vote
dropsync
tracks
Update
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Appcrash by switching songs forward or back

Hello, i'm running a SG3 (GT-I9305) on Android 4.1.2. Since the last two updates i'm running on serious problems which destroys my music expirience running spotify Almost every switching a song causes that spotify may crash. Even the normal change of...

Casual Listener

Hello,   i'm running a SG3 (GT-I9305) on Android 4.1.2.   Since the last two updates i'm running on serious problems which destroys my music expirience running spotify  &nbsp...

Joe

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! This track not available in your region

So I got his on Android, just bought spotify. Does this mean I just sync my spotify playlist on my desktop or do I need to actually purchase the songs...?

Regular

So I got his on Android, just bought spotify. Does this mean I just sync my spotify playlist on my desktop or do I need to actually purchase the songs...?

Joe

Community Legend

14353 Views

9 replies

0 likes

  • 14353 Views
  • 9 replies
  • 0 likes

Add a local file to a playlist without wifi sync?

My university's internet is all through Ethernet, so I don't have access to wifi. Is there any way for me to add the local files to my phone manually and play them along side the other songs in my playlist?

Newbie

My university's internet is all through Ethernet, so I don't have access to wifi. Is there any way for me to add the local files to my phone manually and play them along side the other songs in my pl...

Joe

Community Legend

1323 Views

2 replies

0 likes

  • 1323 Views
  • 2 replies
  • 0 likes