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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193561 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193561 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534724 Views

78 replies

3 likes

  • 534724 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437775 Views

565 replies

37 likes

Account
Free
  • 437775 Views
  • 565 replies
  • 37 likes

Galaxy Note 3 Android - thinks I'm outside UK

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

Casual Listener

Hi, Just changed to a Galaxy Note 3 and installed Spotify. The app thinks I'm outside the UK, but I'm not. Any idea why the app thinks this? My language setting on the phone is English too.

rsccford

Casual Listener

976 Views

6 replies

0 likes

  • 976 Views
  • 6 replies
  • 0 likes

Folder playback loses song and position when resuming after a while

I have an "All Music" folder with all my playlists in it that I use to listen to all my songs on shuffle. However, I've noticed that in the Android app, when I resume playback after an hour or two, it loses my position in the playlist and only the so...

Regular

I have an "All Music" folder with all my playlists in it that I use to listen to all my songs on shuffle. However, I've noticed that in the Android app, when I resume playback after an hour or two, i...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

playlists deleted and login lost

How come my HTC one first lost all downloaded playlists over night and then lost it's login? Is that a bug? It's really annoying that I now have to download everything again... I only use spotify for about 3-4 weeks and I haven't done anything to my ...

Casual Listener

How come my HTC one first lost all downloaded playlists over night and then lost it's login? Is that a bug? It's really annoying that I now have to download everything again... I only use spoti...

julben

Casual Listener

582 Views

3 replies

0 likes

  • 582 Views
  • 3 replies
  • 0 likes

Solved!! No Conecta Dispositivo Wifi NOTE 3

Hola. Tengo Windows 8.1 Enterprise y un Samsung Galaxy Note 3. He intentado instalando y desinstalando, sincronizar las playlist offline con el móvil para que se descarguen y no va. Estoy conectado a la misma red wifi los dos sistemas y no descarga l...

Casual Listener

Hola. Tengo Windows 8.1 Enterprise y un Samsung Galaxy Note 3.   He intentado instalando y desinstalando, sincronizar las playlist offline con el móvil para que se descarguen y no va. &nbs...

chakal_84

Casual Listener

1545 Views

2 replies

0 likes

  • 1545 Views
  • 2 replies
  • 0 likes

what i am listening to is not shown on facebook

hi. whenever i use the desktop player or my mobile player, what i am listenning to doesn't appear on facebook. however, if i use the web player it seems to work. everything was working fine till last week after i updated.i have also tried disconnecti...

Newbie

hi. whenever i use the desktop player or my mobile player, what i am listenning to doesn't appear on facebook. however, if i use the web player it seems to work. everything was working fine till last...

Peter__

Community Legend

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

How do I search public playlists?!

Hello, it seems to me, that searching for playlists is not possible at the moment, you only see artists, album and songs, but not playlists. Is this a planned feature in future releases or is it just a perfectly hidden feature in the current release?...

Casual Listener

Hello, it seems to me, that searching for playlists is not possible at the moment, you only see artists, album and songs, but not playlists. Is this a planned feature in future releases or is it ...

Osyx

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

[Android 4.4] Taking a photo breaks headphone output

I've found another bug on the new Nexus 5 with Android 4.4 KitKat: If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal speaker. You have to stop the song, plug headphones out and back...

Roadie

I've found another bug on the new Nexus 5 with Android 4.4 KitKat:  If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal ...

Osyx

Roadie

836 Views

4 replies

0 likes

  • 836 Views
  • 4 replies
  • 0 likes

Library Feature - Browse by Arist, Album, etc.

Does anybody else find it astonishing that there is no way to browse through your entire collection (starred) by artist or album alphabetically (i.e. library mode)? This has been a basic feature ever since day one of iPods / MP3 players yet seems to ...

Casual Listener

Does anybody else find it astonishing that there is no way to browse through your entire collection (starred) by artist or album alphabetically (i.e. library mode)?  This has been a basic featur...

Osyx

Roadie

1140 Views

5 replies

2 likes

  • 1140 Views
  • 5 replies
  • 2 likes

Problems synchronizing local files to android

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while others aren't? I've tried deleting the cache and redownl...

Regular

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while other...

Joe

Community Legend

1084 Views

1 replies

0 likes

  • 1084 Views
  • 1 replies
  • 0 likes

Solved!! Online with offline list

Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app wouldn´t charge me for any data for the downloaded tracks. It would be...

Casual Listener

Hi,   Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app woul...

mandylions

Casual Listener

1131 Views

2 replies

0 likes

inbox
Offline Access
Spotify Premium
  • 1131 Views
  • 2 replies
  • 0 likes

Solved!! playlist and play queue order

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...

Casual Listener

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...

Peter__

Community Legend

4751 Views

3 replies

0 likes

  • 4751 Views
  • 3 replies
  • 0 likes

Spotify & Pioneer

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Newbie

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Joe

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Cannot share to Spotify friends - Galaxy Note 2

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Casual Listener

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Icynova84

Casual Listener

566 Views

4 replies

0 likes

  • 566 Views
  • 4 replies
  • 0 likes

Imported MP3 files, extreme low volume.

Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned out to be really low compared with non imported songs. And i a...

Casual Listener

Hi,   I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned ...

emiel89

Casual Listener

911 Views

4 replies

1 likes

  • 911 Views
  • 4 replies
  • 1 likes

Spotify Removes my downloaded Playlists

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...

Newbie

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Phone signal doesn't starts when using headphones.

Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not using headphones and only the phone speakers. Also works with...

Casual Listener

Hi   I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not...

Bergq

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Can not sync playlists to my Samsung s3

Ill try my best to explain my problem.Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only local files synced or pending and I cant do anything?I ...

Newbie

Ill try my best to explain my problem. Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only ...

Joe

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Spotify Mobile App (Premium account, created with Facebook account) Not posting to Facebook

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My preferences in the Spotify Mobile App AND on all desktop (2 PCs - one Windows ...

Regular

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4  Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total)   My pre...

Peter__

Community Legend

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Spotify Premium Mobile Not Working

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had spotify premium for two years and i will cancel my subs...

Regular

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had sp...

tuomashki

Casual Listener

3483 Views

16 replies

0 likes

Premium
  • 3483 Views
  • 16 replies
  • 0 likes

[HTC Wildfire S]Uneven playback with downloaded tracks

Dear Spotify CommunityI have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problemOver the last week I have been experiencing sound problems with downloaded playlists. The content is uneven or stutters. It...

Newbie

Dear Spotify Community I have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problem Over the last week I have been experiencing sound problems with do...

Joe

Community Legend

1092 Views

6 replies

0 likes

  • 1092 Views
  • 6 replies
  • 0 likes