Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110514 Views

26 replies

3 likes

  • 110514 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222466 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222466 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579252 Views

79 replies

3 likes

  • 579252 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477104 Views

577 replies

40 likes

Account
Free
  • 477104 Views
  • 577 replies
  • 40 likes

Solved!! Unable to Download Local Files

Hi all. I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download." The files are definitely there, the playlist is enabled as Available Offline, ...

Casual Listener

Hi all.  I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download."  The files are d...

Smaktat

Casual Listener

1963 Views

1 replies

0 likes

  • 1963 Views
  • 1 replies
  • 0 likes

Songs appear as loading and don't sync

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile device and won't sync.

Casual Listener

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile dev...

Norberces

Casual Listener

845 Views

4 replies

0 likes

  • 845 Views
  • 4 replies
  • 0 likes

Unable to listen to tracks unless downloaded

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop after a couple of tracks yet if I download the track or t...

Casual Listener

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop af...

svlahakos

Regular

1312 Views

8 replies

0 likes

  • 1312 Views
  • 8 replies
  • 0 likes

sound problem spotify for android htc beatsaudio

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Casual Listener

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Joe

Community Legend

5637 Views

15 replies

0 likes

  • 5637 Views
  • 15 replies
  • 0 likes

Spotify makes volume buttons lag and Spotify does not react to volume changes

(I use Spotify app on Android with a Sony Xperia SP)The last few days I have experienced that when I listen to Spotify and adjust the sound, it comes to a point where Spotify stops responding to sound button and get all the audio feature to lag.I hav...

Casual Listener

(I use Spotify app on Android with a Sony Xperia SP) The last few days I have experienced that when I listen to Spotify and adjust the sound, it comes to a point where Spotify stops responding to ...

Wimboo

Casual Listener

1108 Views

5 replies

0 likes

  • 1108 Views
  • 5 replies
  • 0 likes

Low Quailty Album Art

Is it just me? Or is the album art stretched? Just looks plain ugly on my Nexus 5.

Gig Goer

Is it just me? Or is the album art stretched?  Just looks plain ugly on my Nexus 5.

st3rv1s

Gig Goer

657 Views

3 replies

1 likes

  • 657 Views
  • 3 replies
  • 1 likes

Mobile App needs some serious overhaul

Hi, I've been a Spotify User ever since it was made available in my country, but right now, I'm really tempted to switch to Google Play Music All Access. And the only reason for that is Spotifys Mobile app. Organizing everything through playlists jus...

Casual Listener

Hi, I've been a Spotify User ever since it was made available in my country, but right now, I'm really tempted to switch to Google Play Music All Access. And the only reason for that is Spotifys ...

Joe

Community Legend

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Equalizer sounds HORRIBLE after and update. What happened?

Hello guys, Has anyone noticed that after an update that the Spotify Equalizer sounds horrible. It sounds so bad now that I can't even use it. It really compresses the music a lot now. My god what happened? I loved using the EQ because I listen to sp...

Casual Listener

Hello guys,   Has anyone noticed that after an update that the Spotify Equalizer sounds horrible. It sounds so bad now that I can't even use it. It really compresses the music a lot now. My ...

sbaker1992

Newbie

1985 Views

1 replies

1 likes

  • 1985 Views
  • 1 replies
  • 1 likes

How to stop 48 hour trial?

I have got a new smartphone and installed spotify and the 48 hr trial startet automatically. But i need to connect spotify with my mobile provider in order to get the regular spotify premium account provided by my mobile contract. The provider told m...

Visitor

I have got a new smartphone and installed spotify and the 48 hr trial startet automatically. But i need to connect spotify with my mobile provider in order to get the regular spotify premium account ...

user-removed

Not applicable

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Solved!! Spotify desyncs continuously

I have a premium account I use on 2 devices, my ASUS Fonepad phablet and my Windows 8 laptop. I have songs saved to both, but the Android app keeps desyncing my songs repeatedly saying i have synced with more than 3 devices, but i only have 2.whats u...

Casual Listener

I have a premium account I use on 2 devices,  my ASUS Fonepad phablet and my Windows 8 laptop. I have songs saved to both, but the Android app keeps desyncing my songs repeatedly saying i have s...

Joe

Community Legend

2078 Views

5 replies

0 likes

  • 2078 Views
  • 5 replies
  • 0 likes

Possible Bugs: Track Data not updating via AVRCP or Lockscreen (sometimes)

Spotify Version: 0.7.4.606.gd2ce8b10 Android Version: 4.4.1 Can someone else confirm if they've noticed this? On the lockscreen or on a bluetooth receiver using AVRCP the currently playing track data is displayed. Sometimes when the track changes thi...

Community Legend

Spotify Version: 0.7.4.606.gd2ce8b10 Android Version: 4.4.1   Can someone else confirm if they've noticed this?   On the lockscreen or on a bluetooth receiver using AVRCP the curr...

Joe

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Undownloaded playlist after update

Hi there, I am a premium user and I have been always very satisfied with everything spotify has to offer. Now, last night I had an update and after that all my downloaded playlists became undownloaded. I am a sailor and therefore do not have the oppo...

Newbie

Hi there,   I am a premium user and I have been always very satisfied with everything spotify has to offer. Now, last night I had an update and after that all my downloaded playlists becam...

Peter__

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Mobile Spotify .apk is out of date

The up to date version on the Play Store is 0.7.4, but I can only get the mobile website version, which is still stuck on 0.7.2. Very frustrating

Roadie

The up to date version on the Play Store is 0.7.4, but I can only get the mobile website version, which is still stuck on 0.7.2. Very frustrating 

Peter__

Community Legend

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Option to sync playlists via USB for Android?!

This would be greatly appreciated. Why can only Apple users do this? It seems much easier, in my opinion. Sometimes my phone won't show up under Devices even if I've got the app open and my PC and phone both connected to the same network. So, I'd lov...

Regular

This would be greatly appreciated. Why can only Apple users do this? It seems much easier, in my opinion. Sometimes my phone won't show up under Devices even if I've got the app open and my PC and ph...

Peter__

Community Legend

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Solved!! Latest version white screen, no login, no playlists, no search, nothing

Every since the latest patch, I have been completely unable to use Spotify on my Galaxy S3. I open the ap, and get the black bar at the top with the menu option in the top left corner and Spotify next to it. No option to log in, nothing. When I selec...

Gig Goer

Every since the latest patch, I have been completely unable to use Spotify on my Galaxy S3.  I open the ap, and get the black bar at the top with the menu option in the top left corner and Spoti...

msmsmak

Regular

18029 Views

78 replies

1 likes

  • 18029 Views
  • 78 replies
  • 1 likes

Nothing but a white screen.

I just resubscribed to Spotify Premium to use it on my Galaxy S3 for traveling and working out. I have now restarted and reinstalled (including clean install) of the app several times. Everytime I try to open the app, there is a white screen with the...

Newbie

I just resubscribed to Spotify Premium to use it on my Galaxy S3 for traveling and working out.  I have now restarted and reinstalled (including clean install) of the app several times. Everytim...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

No space left on this device error

I am recurringly getting this error. Spotify Premium MemberDevice: Motorola Droid 3Android Version: 2.3.4Carrier: Verizon WirelessPhone is connected to 3G and WiFi data.- Android Settings - > Storage settings reports: - 8.30GB of 11.35GB free space o...

Casual Listener

I am recurringly getting this error.   Spotify Premium Member Device: Motorola Droid 3 Android Version: 2.3.4 Carrier: Verizon Wireless Phone is connected to 3G and WiFi data. - Android S...

Dave104

Casual Listener

2467 Views

1 replies

1 likes

  • 2467 Views
  • 1 replies
  • 1 likes

NO SD CARD FOUND...

So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLABLA"... And I have tried to uninstall and reinstall ...

Newbie

So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLAB...

Dave104

Casual Listener

1001 Views

2 replies

0 likes

  • 1001 Views
  • 2 replies
  • 0 likes

how can i find previous versions ?

My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever to turn the song off, the whole device is slow (gala...

Casual Listener

My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever t...

Josh

Community Legend

1374 Views

4 replies

0 likes

  • 1374 Views
  • 4 replies
  • 0 likes

Solved!! Android beta testers wanted

Hi everyone, we're looking for folks to try out new versions of Spotify for Android. Are you interesting in becoming a beta tester? Do you want to help improve the Spotify experience on Android? Join the Beta Band! Fill out this form now and apply to...

Spotify Legend

Hi everyone,   we're looking for folks to try out new versions of Spotify for Android.   Are you interesting in becoming a beta tester? Do you want to help improve the Spotify exper...

Goodman

Spotify Legend

67769 Views

183 replies

18 likes

Android
Beta test
  • 67769 Views
  • 183 replies
  • 18 likes